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Bow, London E3
4.2/5, 85 Reviews
81% Recommended
89% sales valuation accuracy
80% letting valuation accuracy
100% sales fee satisfaction
85% letting fee satisfaction
No description for branch.
"My husband and I were..."
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5 Star Review
Lakvinder
By : 'Jennifer'
Services : Sales(As a Buyer)
Sold price : £705000
Would you recommend ? : Yes
Postcode : E2
31 Jan 2020
People found this helpful0
My husband and I were searching for a house through several agencies and online when we met Lak Singh at one viewing, but then unlike ALL other estate agents, he was amazing and found us (as cheesy as it sounds) our dream home! He called us without fail for a catch up every week and kept bringing houses to us, even when we had lost hope or felt a bit jaded. He has been super-quick to respond, works around you to help where he can, and works within your area or budget - which sounds obvious but not the case with other agents. He is genuinely just a gem. He also has a lovely non-pushy mannerism, which counts for a lot, but gets the results. All round, a great guy!
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 89% | 100% | £300,000 | £8,500,000 |
| Lettings | 80% | 85% | £1,100 | £2,700 |
Address
Keatons
397-399 Mile End Road, London, Greater London
E3 4PB
020 8981 7788
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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1 Star Review
By : 'Camilla'
Services : Letting( As a Tenant )
Rent PCM : £2300
Would you recommend ? : No
Postcode : E1
15 Dec 2023
People found this helpful2
Absolutely awful estate agents. Couldn’t fix basic issues in our flat, they use awful tradesmen who literally cause more damage than they fix. Keatons served a us section 21 notice on a Friday afternoon two days after a flood in our flat. No willingness to help tenants whatsoever, a money ... Read Full Review
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Camilla Castle said about Keatons
Services : Letting( As a Tenant )Date: 15th Dec 2023
Absolutely awful estate agents. Couldn’t fix basic issues in our flat, they use awful tradesmen who literally cause more damage than they fix. Keatons served a us section 21 notice on a Friday afternoon two days after a flood in our flat. No willingness to help tenants whatsoever, a money grabbing establishment with no empathy and disgraceful customer service. Avoid at all costs.
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Great service from Oscar ...
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5 Star Review
Oscar
By : 'Mei'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E3
6 Sept 2021
People found this helpful0
Oscar is an amazing letting agent. He is very patient and polite during the viewing. Unfortunately I did not manage to secure the property, he gave me a call sent me a few other properties. Very professional and efficient... Read Full Review
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Mei said about Keatons
Services : Letting( As a Tenant )Date: 6th Sep 2021
Oscar is an amazing letting agent. He is very patient and polite during the viewing. Unfortunately I did not manage to secure the property, he gave me a call sent me a few other properties. Very professional and efficient service!
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This is the first time I ...
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5 Star Review
Billy
By : 'Kyu'
Services : Letting( As a Tenant )
Rent PCM : £2250
Would you recommend ? : Yes
Postcode : E1
8 Mar 2021
People found this helpful0
This is the first time I found a place through an agency and Billy Haspineall was really helpful from start to end. He replied quickly even in his off time and friendly and nice all the time. Really impressed by his hard work and I'm very satisfied with the quality of service. Thank you so... Read Full Review
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Kyu Lim said about Keatons
Services : Letting( As a Tenant )Date: 8th Mar 2021
This is the first time I found a place through an agency and Billy Haspineall was really helpful from start to end. He replied quickly even in his off time and friendly and nice all the time. Really impressed by his hard work and I'm very satisfied with the quality of service. Thank you so much.
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Justine is simply the best! ...
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5 Star Review
Justine
By : 'Rafał'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E14
27 Feb 2021
People found this helpful0
Justine is simply the best! All our questions were answered quickly, politely and with all the details what made renting stress free. Highly... Read Full Review
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Rafał Lamorski said about Keatons
Services : Letting( As a Tenant )Date: 27th Feb 2021
Justine is simply the best! All our questions were answered quickly, politely and with all the details what made renting stress free. Highly recommend!
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Easily the dodgiest agent I ...
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1 Star Review
By : 'Mat'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E3
6 Jul 2020
People found this helpful0
Easily the dodgiest agent I had to rent trough in London in 5+ years. 1) they told the landlord amid coronavirus that rental prices didn't change 2) they kept marketing me OTHER properties at discounted prices whilst doing this 3) they were incredibly unhelpful in terms of solving house ... Read Full Review
Comments (0)Easily the dodgiest agent I had to rent trough in London in 5+ years.
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Mat said about Keatons
Services : Letting( As a Tenant )Date: 5th Jul 2020
Easily the dodgiest agent I had to rent trough in London in 5+ years.
1) they told the landlord amid coronavirus that rental prices didn't change
2) they kept marketing me OTHER properties at discounted prices whilst doing this
3) they were incredibly unhelpful in terms of solving house problems and tried making me do plumbing operations i wasn't qualified to do (and none of my prior agents tried making me do)
4) now they are trying to use a fine print in the contract to turn the break clause into 3 months instead of 2 months.
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Fantastic company, thanks ...
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5 Star Review
Billy
By : 'Jack'
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : E3
17 Feb 2020
People found this helpful0
Billy was exceptionally helpful, friendly and easy to communicate with. Got us a viewing appointment quickly and was very knowledgeable. Also helped us with deep cleaning and amenities. Highly... Read Full Review
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Jack Thompson said about Keatons
Services : Letting( As a Tenant )Date: 17th Feb 2020
Billy was exceptionally helpful, friendly and easy to communicate with. Got us a viewing appointment quickly and was very knowledgeable. Also helped us with deep cleaning and amenities. Highly recommended!
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Great service selling my ...
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5 Star Review
Jon
By : 'Peter'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : E3
12 Feb 2020
People found this helpful0
Certainly the best estate agents in the Bow and Mile End areas, at least. Very impressed with David Easton, who came to value my property, with Henry Chisholm who secured the sale extremely efficiently (within a couple of weeks); and with Jon Taylor who was brilliant and responsive guiding the sale ... Read Full Review
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Peter J said about Keatons
Services : Sales( As a Vendor )Date: 12th Feb 2020
Certainly the best estate agents in the Bow and Mile End areas, at least. Very impressed with David Easton, who came to value my property, with Henry Chisholm who secured the sale extremely efficiently (within a couple of weeks); and with Jon Taylor who was brilliant and responsive guiding the sale through and ensuring time didn't slip. Many thanks to all.
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My husband and I were ...
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5 Star Review
Lakvinder
By : 'Jennifer'
Services : Sales( As a Buyer )
Sold price : £705000
Would you recommend ? : Yes
Postcode : E2
31 Jan 2020
People found this helpful0
My husband and I were searching for a house through several agencies and online when we met Lak Singh at one viewing, but then unlike ALL other estate agents, he was amazing and found us (as cheesy as it sounds) our dream home! He called us without fail for a catch up every week and kept bringing... Read Full Review
Comments (0)Was this helpful?:
Jennifer Fleming said about Keatons
Services : Sales( As a Buyer )Date: 31st Jan 2020
My husband and I were searching for a house through several agencies and online when we met Lak Singh at one viewing, but then unlike ALL other estate agents, he was amazing and found us (as cheesy as it sounds) our dream home! He called us without fail for a catch up every week and kept bringing houses to us, even when we had lost hope or felt a bit jaded. He has been super-quick to respond, works around you to help where he can, and works within your area or budget - which sounds obvious but not the case with other agents. He is genuinely just a gem. He also has a lovely non-pushy mannerism, which counts for a lot, but gets the results. All round, a great guy!
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i have dealt with Keatons and ...
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5 Star Review
Oliver
By : 'Gary'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : E3
8 Jan 2020
People found this helpful0
i have dealt with Keatons and Oliver Cruikshank for many years. The service and friendliness from Oliver and the team is... Read Full Review
Comments (0)i have dealt with Keatons and Oliver Cruikshank for many years.
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Gary Pettet said about Keatons
Services : Letting( As a Owner )Date: 8th Jan 2020
i have dealt with Keatons and Oliver Cruikshank for many years.
The service and friendliness from Oliver and the team is impeccable.
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Top ...
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5 Star Review
Billy
By : 'Clyde'
Services : Letting( As a Tenant )
Rent PCM : £1650
Would you recommend ? : Yes
Postcode : E3
18 Nov 2019
People found this helpful0
Billy sorted us out with back to back viewings throughout the day. He was kind, upbeat and as a true Londoner himself , he had a solid understanding of the current market and the city. All in all, he has restored my faith in estate agents. A man of his word, I would hugely recommend his... Read Full Review
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Clyde Russell said about Keatons
Services : Letting( As a Tenant )Date: 18th Nov 2019
Billy sorted us out with back to back viewings throughout the day. He was kind, upbeat and as a true Londoner himself , he had a solid understanding of the current market and the city. All in all, he has restored my faith in estate agents. A man of his word, I would hugely recommend his service.
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Excellent experience with ...
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5 Star Review
Billy
By : 'Omar'
Services : Letting( As a Tenant )
Rent PCM : £1700
Would you recommend ? : No
Postcode : E3
18 Nov 2019
People found this helpful0
Excellent experience with Keaton, these guys really care about helping you finding the right place for you at the right price. Billy is a top guy and has been immensely helpful, he's driven me to two properties on the same evening and made the process easier for me. I dont think I would have ... Read Full Review
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Omar Mahamed said about Keatons
Services : Letting( As a Tenant )Date: 18th Nov 2019
Excellent experience with Keaton, these guys really care about helping you finding the right place for you at the right price. Billy is a top guy and has been immensely helpful, he's driven me to two properties on the same evening and made the process easier for me. I dont think I would have been confident to put down an offer without Billys help.
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Stellar ...
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5 Star Review
Billy
By : 'Sarah'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E3
7 Nov 2019
People found this helpful0
I've had the best experience with Keatons, everything was completely clear from the start thanks to Billy, and the service and support has been brilliant the whole way through. There's been full transparency on the process and procedure, which is the best way to start off in a new home, ... Read Full Review
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Sarah Wrigley said about Keatons
Services : Letting( As a Tenant )Date: 7th Nov 2019
I've had the best experience with Keatons, everything was completely clear from the start thanks to Billy, and the service and support has been brilliant the whole way through. There's been full transparency on the process and procedure, which is the best way to start off in a new home, so I'm beyond happy to have found my new place with his and their help!
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I am very impressed with the ...
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5 Star Review
Billy
By : 'Iliana'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E14
31 Oct 2019
People found this helpful0
I am very impressed with the professionalism of the agency and in particular - Billy. I was shown 2 properties over 24 hours - both very much fitting my criteria ( which might have been just luck of availability); but nonetheless Billy was both honest, acknowledging my concerns and following up... Read Full Review
Comments (0)I am very impressed with the professionalism of the agency and in particular - Billy.
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Iliana Lazarova said about Keatons
Services : Letting( As a Tenant )Date: 31st Oct 2019
I am very impressed with the professionalism of the agency and in particular - Billy.
I was shown 2 properties over 24 hours - both very much fitting my criteria ( which might have been just luck of availability); but nonetheless Billy was both honest, acknowledging my concerns and following up on my decision.
The entire process was very smooth and well documented with clear communication over email. For once, the real estate market in London gave me hope. Keep it up, thanks
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Thanks to Billy, he deserved ...
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3 Star Review
Billy
By : 'Klaudia'
Services : Letting( As a Tenant )
Rent PCM : £1450
Would you recommend ? : Yes
Postcode : E2
18 Oct 2019
People found this helpful0
Thanks to Billy, he deserved more then 5 stars! We were able to get a flat we wanted so much, but we waited long time for the company's steps, there were many new complications to the last moment, the time of receiving the apartment was moved and we heard about it a few hours before the fact, ... Read Full Review
Comments (0)Thanks to Billy, he deserved more then 5 stars! We were able to get a flat we wanted so much, but we waited long time for the company's steps, there were many new complications to the last moment, the time of receiving the apartment was moved and we heard about it a few hours before the fact, a lot stress that's why I can give maximum 3 stars for keatons as a company.
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Klaudia W said about Keatons
Services : Letting( As a Tenant )Date: 17th Oct 2019
Thanks to Billy, he deserved more then 5 stars! We were able to get a flat we wanted so much, but we waited long time for the company's steps, there were many new complications to the last moment, the time of receiving the apartment was moved and we heard about it a few hours before the fact, a lot stress that's why I can give maximum 3 stars for keatons as a company.
Thanks a lot again for Billy, it could get a lot longer and harder without him!
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Justine Reynolds was very ...
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5 Star Review
Justine
By : 'Jamel'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E14
5 Oct 2019
People found this helpful0
Justine Reynolds was very helpful at every step of the process, always answering my questions very promptly, and very friendly. Fantastic service, highly... Read Full Review
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Jamel B said about Keatons
Services : Letting( As a Tenant )Date: 4th Oct 2019
Justine Reynolds was very helpful at every step of the process, always answering my questions very promptly, and very friendly. Fantastic service, highly recommended.
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Prompt responses. Always ...
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5 Star Review
Billy
By : 'Sophie'
Services : Letting( As a Tenant )
Rent PCM : £1700
Would you recommend ? : Yes
Postcode : E1
3 Oct 2019
People found this helpful0
Prompt responses. Always willing to help. Friendly, great service. Billy was extremely professional and made the entire process straightforward and stress... Read Full Review
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Sophie A said about Keatons
Services : Letting( As a Tenant )Date: 2nd Oct 2019
Prompt responses. Always willing to help. Friendly, great service. Billy was extremely professional and made the entire process straightforward and stress free.
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Keatons provided a fabulous ...
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5 Star Review
Billy
By : 'Claudia'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E1
30 Sept 2019
People found this helpful0
Keatons provided a fabulous service and our agent was available to contact at all times. Made the moving house experience easy and stress... Read Full Review
Comments (0)Keatons provided a fabulous service and our agent was available to contact at all times.
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Claudia said about Keatons
Services : Letting( As a Tenant )Date: 29th Sep 2019
Keatons provided a fabulous service and our agent was available to contact at all times.
Made the moving house experience easy and stress free.
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Billy H: professional & ...
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5 Star Review
Billy
By : 'Charlie'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E3
27 Sept 2019
People found this helpful0
Billy has been extremely helpful in the process of renting a property; from the viewing stage all the way through to the negotiation and referencing. Very professional and amicable the whole... Read Full Review
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Charlie Wright said about Keatons
Services : Letting( As a Tenant )Date: 26th Sep 2019
Billy has been extremely helpful in the process of renting a property; from the viewing stage all the way through to the negotiation and referencing. Very professional and amicable the whole time.
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I had a great experience ...
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3 Star Review
Alex
Billy
By : 'Neel'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : Yes
Postcode : E3
27 Sept 2019
People found this helpful0
I had a great experience dealing with Alex and Billy. There was a quick response and large degree of flexibility with respect to my own schedule. Both gentlemen were professional and courteous, unfortunately this does not allow me to leave a 5 star review. The property location was the... Read Full Review
Comments (0)I had a great experience dealing with Alex and Billy.
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Neel Desor said about Keatons
Services : Letting( As a Prospective Landlord/Tenant )Date: 26th Sep 2019
I had a great experience dealing with Alex and Billy.
There was a quick response and large degree of flexibility with respect to my own schedule.
Both gentlemen were professional and courteous, unfortunately this does not allow me to leave a 5 star review.
The property location was the dealbreaker, which isn't anyone's fault (except local residents).
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We worked with Lak on finding ...
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5 Star Review
Lakvinder
By : 'V'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : E3
26 Sept 2019
People found this helpful0
We worked with Lak on finding our dream home, he worked with us to understand our needs and was always prompt in responding to any queries we had. Thanks to him we found our perfect... Read Full Review
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V Chavda said about Keatons
Services : Sales( As a Buyer )Date: 25th Sep 2019
We worked with Lak on finding our dream home, he worked with us to understand our needs and was always prompt in responding to any queries we had. Thanks to him we found our perfect property!
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