I rent a property through Romans. Although the tenant actually pays on time Romans seem to be able to choose when they transfer the money. The mortgage is due today and after chasing Romans for the past 4 days for the rent it still hasn’t been... Read Full Review

I'm seriously impressed with this Estate Agent (I'm a landlord of 15 yrs with property around the country). They clearly have the trust in their prospective tenants to be able to place them with rental property. Our property was accurately valued , photographed, listed and rented... Read Full Review

Both these two were totally brilliant. Fast, polite, smart, totally on the ball. Had email feedback immediately after every... Read Full Review

Hello Readers This is an up to date review what happened in August 2013 after they evicted us on a section 21 . We were told by the Landlord residing in Ireland that she was placing her daughter in the property and would not be re-letting the property , found to be an Absolute LIE , what she did ... Read Full Review

I am very disappointed with the unprofessional service of the Romans agent. Dated 4th of March when I was asked to give initial deposit worth £500 plus £1 for debit transfer. The Romans staff promised to to close the viewing of that house to other prospective customer once I gave that initial... Read Full Review

[[EDIT ORIGINAL START]] I WAS A TENANT FOR 3 YEARS , ROMANS CHEATED AND DECEIVED US . ROMANS ARE ABOUT PROFIT AND OVER CHARGING . THEY WILL BEND OVER BACKWARDS IN THE BEGGINING . IF YOU HAVE PROBLEMS WITH YOUR LANDLORD AND THEY ARE MANAGING THE PROPERTY , THEY WILL PROTECT THAT LANDLORD ,IF YOUR... Read Full Review

A good experience I would personally recommend the people I dealt with - Sarah, Mathew and Chris. I'ts a stressful time finding a new tenant and the made the search and conclusion very... Read Full Review

Chantelle was very helpful, if I had any questions she would try and find the answers out for me. She gave lots of information about the property and the... Read Full Review

As I was relocating 150 miles away from my home it was good to find agents who appreciated the time constraints involved in such a move; my short viewing visits to my new area were well organised and only potentially suitable properties were shown by these agents. All viewings were carried out in... Read Full Review

As this was our first house purchase I was expecting to be pulled from pillar to post; however, in reality, I was kept fully informed of the sale's progress throughout the entire process and experienced no problems whatsoever. Overall, I am very happy with the service that I received and thank... Read Full Review

Hi everyone, don't let any property with Romans Letting agency especially with Camberley. They let the property without a proper condition. At last they force tenants to do all the stuffs otherwise they will surely cutoff a huge amount from our advance deposit. They won't return even half of... Read Full Review

Arranged viewings conveniently, allocated a seperate staff to manage the completion process which helped a lot. I am completely happy with... Read Full Review

Fantastic service, always met with a smile. The staff will always give you time to help and will try their best to sort any any issues / queries ASAP. Always felt welcome and never felt hurried or unimportant to them. Would recommend them in a... Read Full Review

Abi Daborn gave me my viewing of the house. I had several phone conversations with Abi leading up to my moving in. On each occasion she had the answer to my questions. A very professional, helpful & friendly lady Sarah Arnott dealt with my case over the phone. we had several talks in... Read Full Review

Abi Daborn gave me my 1st viewing & I was very professional. helpful & friendly. I was offered a 2nd viewing but declined. i had several phone conversations with Abi in which she gave the answers to all my last minute enquries. Abi has very good people skills & is a very pleasant... Read Full Review

Chris was entirely professional throughout: Followed up on requests in a prompt manner; Displayed interest and a willingness to assist; I felt that I could trust him to ensure that the process proceeded seamlessly. An excellent... Read Full Review

All the staff were very friendly and courteous in person and over the phone. Kept me updated on what was going on. Excellent customer service and went out of their way to rent my property out even though they thought my property was going to be sold. All need pay rises. Presume they are not on as... Read Full Review

I have now used Romans for 3 years to deal with this letting. Things have gone well and my confidence in them grown to the extent that I have been happy to upgrade our relationship on to a fully managed... Read Full Review

I have been looking for a place to let since January 2012. I have thus far NEVER recieved such a warm and accomodating response from any other agency. Abi displays a keen talent in both the understanding of my needs, and the manner in wich I would like to be treated as a potential customer. Romans... Read Full Review

I have had recent dealings with Romans lettings. Now I must say through hearsay I was not a fan of Romans - I was hearing things like "It's such a big company you're just a number as far as they are concerned" "they don't care about your needs just getting the sale" these... Read Full Review