By : 'Lorraine' Services : Sales(As a Vendor) Sold price : £327000 Would you recommend ? : Yes Postcode : LU2
15 Oct 2017
People found this helpful0
From the very first time I met Chris when he came to the house to price up the property I knew this was the Estate Agent i would be using. In a very difficult and an emotional situation he made the whole house sale feel more realistic. The house sale went through very quick without any issues.
Comments on Agent Fees
The Agents fees were fairly reasonable, compared to others
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By : 'Happy' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : LU2
26 Mar 2024
People found this helpful0
So I called Connells Stopsley on a Monday, I spoke this very pleasent Gentleman Shane Thomas. He listened for the first 5 min to listen to me go on about how we have “house searching fatigue” it’s been 4 years!!! Several agents later ahhhh anyway , he then asked... Read Full Review
So I called Connells Stopsley on a Monday, I spoke this very pleasent Gentleman Shane Thomas. He listened for the first 5 min to listen to me go on about how we have “house searching fatigue” it’s been 4 years!!! Several agents later ahhhh anyway , he then asked me to provide him with 5 things I would love in a property and if we were available on Tuesday. And just like a Genie in a bottle, he provided me with 5 different properties which met my criteria, he then arranged for all the viewings to be done all within 2hours , He was absolutely convinced that one of the houses shown would be my home. He did not fail to disappoint! His viewing skills were exceptional, he appeared to have a good professional relationship with all the vendors. Long story short, we offered on a property the same day and answer was provided within 48hr, we got it!!!
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Chris, Branch Manager, in ...
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Chris
By : 'Michael' Services : Sales( As a Vendor ) Sold price : £290000 Would you recommend ? : Yes Postcode : LU2
1 Aug 2023
People found this helpful0
Chris, Branch Manager, in fact his whole team, have been excellent from start to finish selling our property. Pleasant, understanding, fair and a capable negotiator - professional throughout! I was the lead executor living 120 miles away, not the easiest situation, and I cannot speak more highly... Read Full Review
Services : Sales( As a Vendor )Date: 31st Jul 2023
Chris, Branch Manager, in fact his whole team, have been excellent from start to finish selling our property. Pleasant, understanding, fair and a capable negotiator - professional throughout! I was the lead executor living 120 miles away, not the easiest situation, and I cannot speak more highly of Chris and his team. Very well done!
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Buyers beware!! Connels is ...
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1 Star Review
Brigid
Chris
By : 'Yasmin' Services : Sales( Prospective Vendor/Buyer ) Would you recommend ? : Yes Postcode : LU2
14 Aug 2022
People found this helpful0
Buyers beware!! Connels is full of con men and women. They will take your money and deliver absolutely nothing! A big waste of time.
I would give them absolutely zero stars but I have to click one to write my review!
I spent a lot of money with them, they tried to sell me a flat with cladding ... Read Full Review
Services : Sales( Prospective Vendor/Buyer )Date: 14th Aug 2022
Buyers beware!! Connels is full of con men and women. They will take your money and deliver absolutely nothing! A big waste of time.
I would give them absolutely zero stars but I have to click one to write my review!
I spent a lot of money with them, they tried to sell me a flat with cladding and did not disclose this fact. After lots of money spent and time spent on practically completion day, connels recommended solicitors informed me of the cladding. This should of been picked up early on in the whole process. I then got plenty of attitude from Bridget on the phone who explained that she did not know what the problem was as connels had sold plenty of flats in that building apparently without the cladding being identified or buyers being made aware. I have had the cladding report along with the certificate of combustible materials being used in the building, with pictures etc sent to me by their recommended solicitors and connels are still refusing to accept that the building has cladding.
Be very cautious with these bunch of con men. I trusted them and was very nearly burnt. I have still lost out on money and almost 2 weeks since this was identified I have not had a phone call or email from any single member of their crooked team!
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I sold my mother's ...
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5 Star Review
By : 'Mrs' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : LU2
30 Sept 2021
People found this helpful0
I sold my mother's house through Connells Stopsley and they provided an excellent professional and efficient service. Their online portal was fantastic and it was easy to download documents and track the progress of the... Read Full Review
Services : Sales( As a Vendor )Date: 30th Sep 2021
I sold my mother's house through Connells Stopsley and they provided an excellent professional and efficient service. Their online portal was fantastic and it was easy to download documents and track the progress of the sale.
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Great ...
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Chris
By : 'Jane' Services : Sales( As a Vendor ) Sold price : £300000 Would you recommend ? : Yes Postcode : LU2
27 Mar 2021
People found this helpful0
We were very impressed with Chris and Luke at Connells. Both were professional, friendly and helpful. Within a few hours of our property being put on the market through Connells people started to arrange viewings. We received an offer within 2 days and finally agreed our sale in about 2 weeks.... Read Full Review
Services : Sales( As a Vendor )Date: 27th Mar 2021
We were very impressed with Chris and Luke at Connells. Both were professional, friendly and helpful. Within a few hours of our property being put on the market through Connells people started to arrange viewings. We received an offer within 2 days and finally agreed our sale in about 2 weeks. Chris and Luke were far more professional than other estate agents we encountered whilst looking to purchase our next home, they made the whole process as easy as possible. Strongly recommend them.
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Customer ...
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5 Star Review
Chris
Adam
By : 'Anita' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : LU27
4 Sept 2018
People found this helpful1
Christ and Adam are reliable and I found them to be consistently pleasant , tackling their job with dedication and a smile , they are very supportive. Thanks for helping me with buying my house... Read Full Review
Christ and Adam are reliable and I found them to be consistently pleasant , tackling their job with dedication and a smile , they are very supportive. Thanks for helping me with buying my house .
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Thank ...
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Chris
Brigid
By : 'Lucy' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : LU2
10 May 2018
People found this helpful0
Selling my family home has been an emotionally roller coaster, however it has been made easier and less painful by these members of staff. The viewings were arranged for me and communication has been constant. Thank you very much Chris and... Read Full Review
Selling my family home has been an emotionally roller coaster, however it has been made easier and less painful by these members of staff. The viewings were arranged for me and communication has been constant. Thank you very much Chris and Bridget.
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House ...
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Chris
Brigid
By : 'Clare' Services : Sales( As a Vendor ) Sold price : £238 Would you recommend ? : Yes Postcode : LU2
29 Mar 2018
People found this helpful0
Chris was fantastic right from when I asked for an agent to value the house. This is the first house we have sold and Chris had all the time in the world to explain how it all
worked and what we had to do.
Through the buying process of our new property both Chris and Brigid were always contactable ... Read Full Review
Services : Sales( As a Vendor )Date: 28th Mar 2018
Chris was fantastic right from when I asked for an agent to value the house. This is the first house we have sold and Chris had all the time in the world to explain how it all worked and what we had to do. Through the buying process of our new property both Chris and Brigid were always contactable and able to answer any questions we had. Thank you Chris and Brigid :)
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Chris ,
Is a dedicated ...
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5 Star Review
Chris
Adam
By : 'David' Services : Sales( As a Vendor ) Sold price : £295000 Would you recommend ? : Yes Postcode : LU2
21 Feb 2018
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Chris ,
Is a dedicated agent , From my initial meeting with him he prooved knowledgeable , and the right man for the job. - To the extent I didn't entertain the other agents I initially booked appointments with to sell the property.
I found Chris to listen carefully to my wants and needs , ... Read Full Review
Services : Sales( As a Vendor )Date: 21st Feb 2018
Chris ,
Is a dedicated agent , From my initial meeting with him he prooved knowledgeable , and the right man for the job. - To the extent I didn't entertain the other agents I initially booked appointments with to sell the property.
I found Chris to listen carefully to my wants and needs , and had a good memory.
he sought out the right potential buyers to avoid any timewasting.
when showing buyers around , I felt his skills were spot on the money. highlighting potential , and promoting the locCA
despite a slowdown in the market he was still able to find me a buyer.
Adam was great at sourcing a mortgage product that met my needs at a good price.
Many thanks to the Hard work by both Chris and Adam
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I would like to thank ...
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Chris
Craig
By : 'Carol' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : LU2
23 Nov 2017
People found this helpful0
I would like to thank everyone who helped with the sale of my house. It was very stressful at times but they made things as easy as possible for me, for which I am very... Read Full Review
Services : Sales( As a Vendor )Date: 23rd Nov 2017
I would like to thank everyone who helped with the sale of my house. It was very stressful at times but they made things as easy as possible for me, for which I am very grateful.
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Very happy with the service ...
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Chris
Brigid
By : 'David' Services : Sales( As a Vendor ) Sold price : £340000 Would you recommend ? : Yes Postcode : LU2
26 Oct 2017
People found this helpful0
Very happy with the service received. Good communication and professional at all times. Happily recommend them, helpful all the way through from sale to... Read Full Review
Services : Sales( As a Vendor )Date: 25th Oct 2017
Very happy with the service received. Good communication and professional at all times. Happily recommend them, helpful all the way through from sale to completion.
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From the very first time I ...
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5 Star Review
Chris
By : 'Lorraine' Services : Sales( As a Vendor ) Sold price : £327000 Would you recommend ? : Yes Postcode : LU2
15 Oct 2017
People found this helpful0
From the very first time I met Chris when he came to the house to price up the property I knew this was the Estate Agent i would be using. In a very difficult and an emotional situation he made the whole house sale feel more realistic. The house sale went through very quick without any... Read Full Review
Comments on Agent Fees
The Agents fees were fairly reasonable, compared to others
Services : Sales( As a Vendor )Date: 14th Oct 2017
From the very first time I met Chris when he came to the house to price up the property I knew this was the Estate Agent i would be using. In a very difficult and an emotional situation he made the whole house sale feel more realistic. The house sale went through very quick without any issues.
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I found the whole process ...
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Chris
Craig
By : 'CarolH' Services : Sales( As a Vendor ) Sold price : £304000 Would you recommend ? : Yes Postcode : LU2
29 Sept 2017
People found this helpful0
I found the whole process both selling my house and my purchase of another property extremely smooth, everyone in the Stopsley branch were helpful and dealt with all my queries (of which there were quite a few, not having bought and sold for 35 years). Thank you Chris for introducing me to my... Read Full Review
Services : Sales( As a Vendor )Date: 28th Sep 2017
I found the whole process both selling my house and my purchase of another property extremely smooth, everyone in the Stopsley branch were helpful and dealt with all my queries (of which there were quite a few, not having bought and sold for 35 years). Thank you Chris for introducing me to my bungalow and putting my mind at rest several times; Craig for his never ending patience; Brigid for her help in liaising with the sale and purchase, and of course Adam for his persistence in arranging the mortgage for my buyers!
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Everyone at this branch were ...
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Chris
Craig
By : 'Liz' Services : Sales( As a Vendor ) Sold price : £175000 Would you recommend ? : Yes Postcode : LU2
25 Sept 2017
People found this helpful0
Everyone at this branch were helpful throughout the selling process from getting a valuation through to receiving the offer. Staff were friendly and we always felt that we could contact them with any... Read Full Review
Services : Sales( As a Vendor )Date: 24th Sep 2017
Everyone at this branch were helpful throughout the selling process from getting a valuation through to receiving the offer. Staff were friendly and we always felt that we could contact them with any questions.
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top quality service, very ...
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5 Star Review
Craig
By : 'belinda' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : HU18
21 Sept 2017
People found this helpful0
top quality service, very friendly, quick to reply to any questions would recommend to any one, Craig prutton helped us from beginning to... Read Full Review
Comments on Agent Fees
i dont think any one is happy to pay fees but as fees go they were quite reasonable
Services : Sales( As a Vendor )Date: 20th Sep 2017
top quality service, very friendly, quick to reply to any questions would recommend to any one, Craig prutton helped us from beginning to end,
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Craig and Brigid have been ...
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5 Star Review
Brigid
By : 'Helen' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : LU2
21 Sept 2017
People found this helpful0
Craig and Brigid have been fantastic throughout the whole process of selling our Dad's house after his death last November. Craig has been invaluable in his constant support. My brother and I live on the South coast and we have had peace of mind as Craig has very kindly looked after everything for... Read Full Review
Comments on Agent Fees
Agent fees are fair and as expected. Money well spent!
Services : Sales( As a Vendor )Date: 20th Sep 2017
Craig and Brigid have been fantastic throughout the whole process of selling our Dad's house after his death last November. Craig has been invaluable in his constant support. My brother and I live on the South coast and we have had peace of mind as Craig has very kindly looked after everything for us in Luton, from accompanying viewings to keeping in touch on the phone. From the moment Craig gave his valuation we knew he was the person we wanted to deal with, very genuine and has always had our best interests at heart. Brigid has been a real asset, chasing solicitors etc in order to close the sale in a timely fashion. I would thoroughly recommend Craig and all the staff at the office to anyone wishing to sell a property. Craig has made selling our family home a bearable experience, we felt in safe hands from the word go!
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We've recently sold 2 ...
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Craig
Graig
By : 'Erica' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : LU2
19 Sept 2017
People found this helpful0
We've recently sold 2 properties as well as bought a house through Connells and couldn't reccomend them more. Craig, the manager and Brigid couldn't have been more accommodating, they constantly kept us updated through the process of buying and selling and went out of their way to help us. They... Read Full Review
Comments on Agent Fees
We felt that the estate agent fees were reasonable compared to others we had looked at.
Services : Sales( As a Vendor )Date: 18th Sep 2017
We've recently sold 2 properties as well as bought a house through Connells and couldn't reccomend them more. Craig, the manager and Brigid couldn't have been more accommodating, they constantly kept us updated through the process of buying and selling and went out of their way to help us. They were flexible with their time and always tried their best to fit us in. The whole office were always extremely helpful which made a very stressful process a lot less stressful.. We wouldn't use any other estate agents.
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We had our house on the ...
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By : 'S' Services : Sales( As a Vendor ) Would you recommend ? : No Postcode : LU2
15 Sept 2017
People found this helpful0
We had our house on the market with another Stopsley agent for 7 months with no offers. A friend had bought through Connells and recommended them to us. Chris Blackham valued our property and explained why the marketing techniques used by the other agent were not helping us sell. Chris gave us... Read Full Review
Services : Sales( As a Vendor )Date: 14th Sep 2017
We had our house on the market with another Stopsley agent for 7 months with no offers. A friend had bought through Connells and recommended them to us. Chris Blackham valued our property and explained why the marketing techniques used by the other agent were not helping us sell. Chris gave us lots of useful advise and within a month we had agreed a sale. When we spoke to both Chris Blackham and Craig Prutton for updates on the sale they were really helpful chasing up the buyers and their Solicitors. Excellent service throughout. We wouldn't hesitate to recommend them.
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Cannot Thank Adam and Chris ...
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Chris
Adam
By : 'David' Services : Sales( As a Buyer ) Sold price : £165000 Would you recommend ? : Yes Postcode : LU2
12 Feb 2016
People found this helpful0
Cannot Thank Adam and Chris enough for being so efficient are willing to help with buying my first house. They made organizing each stage of the process as easy as it possibly could... Read Full Review
Cannot Thank Adam and Chris enough for being so efficient are willing to help with buying my first house. They made organizing each stage of the process as easy as it possibly could be.
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By : 'Taylor' Services : Sales( As a Buyer ) Would you recommend ? : No
4 Nov 2012
People found this helpful7
Our experience with Connells in Stopsley so far has been disgraceful. They don't return calls when they say they will, they send out inaccurate letters, they don't inform you about all prospective viewings. We would NEVER use them again nor would we ever recommend them. They all appear to be a... Read Full Review
What agent could do to change your mind?
Absolutely nothing, they have done so much damage in terms of their service that they cannot undo it.
Our experience with Connells in Stopsley so far has been disgraceful. They don't return calls when they say they will, they send out inaccurate letters, they don't inform you about all prospective viewings. We would NEVER use them again nor would we ever recommend them. They all appear to be a bunch of cowboys, they don't take your deadlines seriously, your home is definitely NOT in safe hands and you are not a valued customer. Do yourself a favour and use ANY of the other agents in the village, unless you want to spend all your time chasing them for updates and getting them to pass on messages.
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We at Connells pride ourselves on our customer experience, and as such, It is disappointing to read such a review.
In addition to complying with Connells already exceptionally high standards of...
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