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Jones Robinson Estate Agents Logo

Newbury, RG14

4.8/5, 689 Reviews
96% Recommended

97% sales valuation accuracy

87% letting valuation accuracy

97% sales fee satisfaction

90% letting fee satisfaction

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"So I had 5 of the top rated..."

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5 Star Review
UserName

Caroline

UserName

Deborah

By : 'Mat'
Services : Sales(As a Vendor)
Sold price : £205000
Would you recommend ? : Yes
Postcode : RG14

Jul 3, 2017
People found this helpful0

So I had 5 of the top rated agents in Newbury come round to my property to have a chat about selling my property and I was impressed most by Jones Robinson, namely Caroline. She had a great insight in the market and a very friendly, knowledgeable approach which was lacking with the other agents. The less pressured approach I found to my liking and I had confidence with leaving my first property sell with JR. The property sold in 3 days of being on the market and I accepted an offer above guide price. Following the sale and the process of chasing solicitors to hurry up the assistance of Deborah was immense. Always providing updates and having to deal with sometimes an impatient seller.... I must add this was the solicitors involved and Deborah managed to provide more information/updates than the solicitors themselves. She was a great asset during the sale. If you can get this team on board with your sale itll be a seamless and hassle free experience... Highly recommended!!


Comments on Agent Fees

Was more than happy with the fees as the service was so good.

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales97%97%£25,200£1,350,000
Lettings87%90%£525£2,500
Areas covered
  • RG14
  • RG17
  • RG18
  • RG19
  • RG20
Address

Jones Robinson Estate Agents
118 Bartholomew StreetNewbury, Berkshire
RG14 5DT
01635 35010

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Jones Robinson Estate Agents Branches (View All 2)
Paula Rudge - Great ...

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5 Star Review
UserName

Paula

By : 'Tony'
Services : Sales( As a Vendor )
Sold price : £670000
Would you recommend ? : Yes
Postcode : RG18

Dec 13, 2024
People found this helpful0

We found a buyer for our bungalow with planning permission. Throughout the prolonged period to exchange, which was outside the control of J-R, Paula has maintained excellent communications and chased the buyer plus their solicitor on a regular basis. We really appreciated her support and highly... Read Full Review

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Steer ...

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1 Star Review
UserName

Anna

By : 'Jóhann'
Services : Letting( As a Owner )
Rent PCM : £1100
Would you recommend ? : No
Postcode : RG18

Oct 27, 2023
People found this helpful3

Steer clear!.... After paying for the top service as sold by Jones Robinson to myself; the communication received was quite frankly disgusting, the amateur mistakes made by JonesRobinson not much better, especially regarding the "top" service I was sold you would expect to receive much ... Read Full Review

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I am a new client to JR and I ...

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5 Star Review
UserName

Paige

By : 'Sandra'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SN15

Jul 27, 2023
People found this helpful0

I am a new client to JR and I had a great experience. It did not take me more than 4 weeks from the viewing date to moving in my new home. Thanks to Paige Bradley and her team. They made sure everything was clear and easy for me . Thank you once again... Read Full Review

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I wish to not give even one ...

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1 Star Review

By : 'Marcin'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : RG18

Mar 27, 2023
People found this helpful2

I wish to not give even one star! Full of liars. Strongly not recommend this Estate agent! Stay away from them! Purchased the property in Thatcham and waiting 6 months, vendor extent the sales forever and after that received the phone call that the vendor not sell the property any more. Propobly go ... Read Full Review

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If 6 stars were to exist, I ...

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5 Star Review
UserName

Clare

By : 'Govinden'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : RG14

Aug 1, 2022
People found this helpful0

If 6 stars were to exist, I would have rated Jones Robinson Estate agency 6 stars where they have stars among the staff. One great example is Clare Black, the name itself tells you that she is the brightest of the stars in the Jones Robinson galaxy. Perfect customer service and attention to the... Read Full Review

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We have used JR for 10 years ...

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2 Star Review

By : 'Andrew'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : RG20

Jun 28, 2022
People found this helpful1

We have used JR for 10 years managing our property and we were always completely satisfied with their service. We also sold a property using Michael Simpson which was extremely well managed. We have now decided to sell another property which was initially a smooth process until they recommended the ... Read Full Review

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Caitlin was extremely helpful ...

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5 Star Review
UserName

Caitlin

By : 'Sheila'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : RG19

Jan 29, 2022
People found this helpful1

Caitlin was extremely helpful during my telephone conversation. She was friendly yet professional. She took time to listen to my questions and found out the answers immediately. She used her local knowledge of Newbury to tell me more about the Greenham area. Caitlin went out of her way to... Read Full Review

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Really disappointed! No ...

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1 Star Review

By : 'To'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RG14

Oct 20, 2021
People found this helpful0

Really disappointed! They promise to contact me about the letting but no one call back, it has been over 2 weeks and I still don't know if I am able to move in on time. I'm so tired to call them again and again, they don't usually pick up calls. Oh, That busy? At least please give ... Read Full Review

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Jones Robinson - Simply the ...

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5 Star Review
UserName

Paul

By : 'Steve'
Services : Sales( As a Vendor )
Sold price : £1175000
Would you recommend ? : Yes
Postcode : RG14

Aug 24, 2021
People found this helpful0

I'm normally the last person to write a glowing review about my experience of an estate agent! Having moved 19 times over 37 years I have become accustomed to receiving over estimates on the true value of my property, which ultimately ends up with disappointment once the market eventually... Read Full Review

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Have worked with Paul and ...

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5 Star Review
UserName

Paul

UserName

Paula

By : 'Richard'
Services : Sales( As a Vendor )
Sold price : £690000
Would you recommend ? : Yes
Postcode : RG20

Mar 12, 2021
People found this helpful0

Have worked with Paul and Paula on a house sale and appreciated the professional approach and support as we progressed through from offer to... Read Full Review

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Professional and ...

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5 Star Review
UserName

Ed

UserName

Paula

By : 'John'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : RG14

Jan 29, 2021
People found this helpful0

I recently sold a flat in Newbury through Jones Robinson. The service they offered was excellent. From the very professional sales video of the property (which brought quick results in finding a buyer) to the final completion I always felt the team were supportive and dynamic in bringing the sale... Read Full Review

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Through my experience with ...

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2 Star Review

By : 'Sam'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RG14

Jan 12, 2021
People found this helpful0

Through my experience with Jones Robinson it has been a mixed bag in terms of their ability to assist. Initially when looking at a property to rent they couldn't be more helpful jumping at the opportunities to show me properties. Once I had picked a property the disorganisation within the... Read Full Review

Comments (1)
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By : Sian Cockerell

Jan 12, 2021

So sorry to read your comments, we would like to investigate this matter further. Please can you provide your full name and contact details to...

Very Poor ...

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1 Star Review

By : 'Rebecca'
Services : Letting( As a Owner )
Rent PCM : £875
Would you recommend ? : No
Postcode : RG17

Jan 4, 2021
People found this helpful0

We decided to use Jones Robinson Lettings because we had a very good (if initially unsuccessful) experience with Jones Robinson Estate sales; the estate agents were (and remain) helpful, kind, professional, prompt, and honest. It is unfortunate that none of these words can be used to describe the... Read Full Review

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4 Star Review
UserName

Laura

UserName

Sian

By : 'GF'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SN8

Dec 21, 2020
People found this helpful0

The original property I had planned to rent fell through. Jones Robinson acted very quickly with setting up a same day viewing on another property and helped me get a new (better) flat organised very quickly. Referencing & paperwork was very organised and straightforward... Read Full Review

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Jones Robinson have been ...

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5 Star Review
UserName

Paul

By : 'donna'
Services : Sales( As a Vendor )
Sold price : £270000
Would you recommend ? : Yes
Postcode : RG14

Oct 20, 2020
People found this helpful0

Jones Robinson have been extremely helpful & patient with my elderly dad and the selling of his house. Although the sale isn't yet finalised , Paula Rudge has dealt with every aspect in a kind & thorough way. The sale is not an easy one with a few issues to be ironed out but... Read Full Review

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Friendly and ...

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5 Star Review
UserName

Caroline

By : 'Victoria'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : RG14

Oct 12, 2020
People found this helpful0

I'm in the process of buying my first house, and the team at Jones Robinson have been amazing. During viewings James was easy to talk to and have honest conversations with, and Caroline from the sales team has been absolutely fantastic. She is so supportive and always has time to talk through ... Read Full Review

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Very hepful and ...

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5 Star Review
UserName

Caroline

By : 'MaryJane'
Services : Sales( As a Buyer )
Sold price : £265000
Would you recommend ? : Yes
Postcode : RG14

Oct 4, 2020
People found this helpful0

Very hepful and thorough. Caroline was in regular contact in the lead up to my purchase and helped actively chasing the mortgage broker and solicitors to push ahead with an exchange date. Also made special arrangements for my survey. Much... Read Full Review

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Excellent service from Ed ...

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5 Star Review
UserName

Ed

By : 'Amy'
Services : Sales( As a Vendor )
Sold price : £225000
Would you recommend ? : Yes
Postcode : RG20

Sep 29, 2020
People found this helpful0

I recently began the process of putting my property on the market and Ed Taylor from the JR team was my agent - the service received was exceptional. Ed was extremely professional, informative and so very helpful throughout the process, I would highly recommend JR to anyone looking to sell their... Read Full Review

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Highly ...

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5 Star Review
UserName

Charlotte

By : 'Laura'
Services : Letting( As a Owner )
Rent PCM : £950
Would you recommend ? : Yes
Postcode : RG14

Sep 2, 2020
People found this helpful0

I have rented my property out with Jones Robinson for the past two years and can highly recommended their rental and property management service. Repairs and inspections are always arranged and completed quickly and with regular communications and any problems with the property or tenants are... Read Full Review

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House ...

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5 Star Review
UserName

Toyah

By : 'Sandra'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : RG17

Jul 9, 2020
People found this helpful0

I have had a wonderful experience with James Robinson in Lambourn it was a tricky and long ride in which I felt secure and safe along the way. Many many thanks to Toyah and Joe who worked endlessly for a successful outcome... Read Full Review

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Last updated at 9/4/2019, 10:02:49 AM by allAgents

Awards won by Jones Robinson Estate Agents, Newbury RG14 5DT