The UK's Largest Customer Review Website for the Property Industry

Jones Robinson Estate Agents Logo

Caroline

4.8/5, 19 Reviews
100% Recommended

100% sales valuation accuracy

0% letting valuation accuracy

94% sales fee satisfaction

0% letting fee satisfaction

Staff picture
About Caroline

Valuer at Jones Robinson Estate Agents

118 Bartholomew Street,Newbury
Berkshire
RG14 5DT
01635 35010
Twitter
No Biography Found
Contact Us
Friendly and ...

Share On :  FacebookTwitter

5 Star Review
UserName

Caroline

By : 'Victoria'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : RG14

13 Oct 2020
People found this helpful0

I'm in the process of buying my first house, and the team at Jones Robinson have been amazing. During viewings James was easy to talk to and have honest conversations with, and Caroline from the sales team has been absolutely fantastic. She is so supportive and always has time to talk through ... Read Full Review

Comments (0) Report abuse
Was this helpful?:
Very hepful and ...

Share On :  FacebookTwitter

5 Star Review
UserName

Caroline

By : 'MaryJane'
Services : Sales( As a Buyer )
Sold price : £265000
Would you recommend ? : Yes
Postcode : RG14

5 Oct 2020
People found this helpful0

Very hepful and thorough. Caroline was in regular contact in the lead up to my purchase and helped actively chasing the mortgage broker and solicitors to push ahead with an exchange date. Also made special arrangements for my survey. Much ... Read Full Review

Comments (0) Report abuse
Was this helpful?:
It was a ...

Share On :  FacebookTwitter

4 Star Review
UserName

Caroline

By : 'Caroline'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : RG18

31 Jul 2018
People found this helpful0

The Newbury Branch and Caroline in particular were professional and a pleasure to work with to sell my property. Caroline went out of her way to make things happen and I would allow her to represent my property again. Thanks to all that ... Read Full Review


Comments on Agent Fees

Fair

Comments (0) Report abuse
Was this helpful?:
Easy and efficient ...

Share On :  FacebookTwitter

5 Star Review
UserName

Caroline

By : 'Maria'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : RG14

25 Jul 2018
People found this helpful0

My flat sale was dealt with very efficiently by Jones Robinson in Newbury. I had an offer pretty quickly and the prospective buyer was selling a property overseas which spooked me a little, but Caroline was great, including contacting the overseas solicitors to ensure all was going through ok at ... Read Full Review


Comments on Agent Fees

They're not the cheapest, and even though my transaction was pretty straightforward, for me it was worth it for the peace of mind and the good service I received.

Comments (0) Report abuse
Was this helpful?:
Above and ...

Share On :  FacebookTwitter

5 Star Review
UserName

Caroline

By : 'LA'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : RG14

4 Jun 2018
People found this helpful0

I would like to highly recommend the efforts of all the staff at Jones Robinson from the very cheerful first contact on the phone through to Caroline Maddock who went out of her way to accommodate any changes to our listing that we asked ... Read Full Review


Comments on Agent Fees

Good

Comments (0) Report abuse
Was this helpful?:
What can I say? I cannot ...

Share On :  FacebookTwitter

5 Star Review
UserName

Caroline

By : 'Sue'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : RG14

9 Mar 2018
People found this helpful0

What can I say? I cannot speak highly enough of the service and care Caroline and Deborah showed us throughout the whole buying and selling process, in fact the whole team in the Newbury office offered a pretty amazing service, never crossing the line and always conducting themselves in a ... Read Full Review


Comments on Agent Fees

Fees are fees and on this occasion we feel we got value for money.

Comments (0) Report abuse
Was this helpful?:
We cannot fault the service ...

Share On :  FacebookTwitter

5 Star Review
UserName

Caroline

UserName

Deborah

By : 'Marylyn'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : RG14

20 Dec 2017
People found this helpful0

We cannot fault the service we have received from Sales (Caroline) and Conveyancing (Deborah) and , indeed, their recommended solicitor. In what turned out to be a long and arduous process, we were at all times kept informed in a friendly and sympathetic manner. Their relentless perseverance in ... Read Full Review


Comments on Agent Fees

Worth every penny!

Comments (0) Report abuse
Was this helpful?:
Right from the start of what ...

Share On :  FacebookTwitter

5 Star Review
UserName

Caroline

UserName

Deborah

By : 'Brenda'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : RG20

15 Nov 2017
People found this helpful0

Right from the start of what proved to be a tortuous journey through to sale Caroline was by our side. Her professional approach and business knowledge gave us great confidence we would get there in the end. Caroline dealt with us with great aplomb and a wonderful sense of humour. Her empathy for ... Read Full Review


Comments on Agent Fees

Agents fees are extortionate but we knew that when we signed up. However we less pleased to find the fees for conveyancing also included a fee for the agent, approx the same as for the conveyancing doubling the cost. We won't be caught like that again.

Comments (0) Report abuse
Was this helpful?:
From start to finish of our ...

Share On :  FacebookTwitter

5 Star Review
UserName

Deborah

UserName

Caroline

By : 'Serina'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : RG14

14 Nov 2017
People found this helpful0

From start to finish of our house sale "The Jones Robinson team " have been AMAZING. They have kept us informed constantly and they have answered all my questions quickly, and there have been many!! All in all really good experience throughout. Each and every member of the team at Jones ... Read Full Review


Comments on Agent Fees

Considering what they have to do, great value for money.

Comments (0) Report abuse
Was this helpful?:
Caroline Wright has been just ...

Share On :  FacebookTwitter

5 Star Review
UserName

Caroline

UserName

Deborah

By : 'Jacqui'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : RG14

5 Jul 2017
People found this helpful0

Caroline Wright has been just brilliant, she is the most helpful and caring person I have ever met in this line of ... Read Full Review


Comments on Agent Fees

Good

Comments (0) Report abuse
Was this helpful?:
So I had 5 of the top rated ...

Share On :  FacebookTwitter

5 Star Review
UserName

Caroline

UserName

Deborah

By : 'Mat'
Services : Sales( As a Vendor )
Sold price : £205000
Would you recommend ? : Yes
Postcode : RG14

4 Jul 2017
People found this helpful0

So I had 5 of the top rated agents in Newbury come round to my property to have a chat about selling my property and I was impressed most by Jones Robinson, namely Caroline. She had a great insight in the market and a very friendly, knowledgeable approach which was lacking with the other agents. ... Read Full Review


Comments on Agent Fees

Was more than happy with the fees as the service was so good.

Comments (0) Report abuse
Was this helpful?:
Caroline was a true ...

Share On :  FacebookTwitter

5 Star Review
UserName

Caroline

By : 'Family'
Services : Sales( As a Vendor )
Sold price : £285000
Would you recommend ? : Yes
Postcode : RG14

28 Jun 2017
People found this helpful0

Caroline was a true professional in a kind and caring way, she was always on hand to answer questions or give advice on how to present our property to its full potential. She really did care about our house and our part in the process - We thank you very ... Read Full Review


Comments on Agent Fees

The fees were in line with other agents in the area.

Comments (0) Report abuse
Was this helpful?:
Caroline dealt very ...

Share On :  FacebookTwitter

5 Star Review
UserName

Deborah

UserName

Caroline

By : 'Jane'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : RG18

30 May 2017
People found this helpful0

Caroline dealt very efficiently with the sale of the property and we were looked after by Deborah after that. She was extremely helpful during the sale process and kept us well informed throughout. Friendly service. Thank ... Read Full Review

Comments (0) Report abuse
Was this helpful?:
Caroline Wright from Jones ...

Share On :  FacebookTwitter

3 Star Review
UserName

Caroline

By : 'ALOJ'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : RG18

3 Feb 2017
People found this helpful0

Caroline Wright from Jones Robinson in Newbury has supported us throughout the marketing and subsequent sale of our house. She and the rest of the team have been professional, extremely knowledgeable of the market and have ensured a stress free ... Read Full Review


Comments on Agent Fees

Agency fees aren't low but are what I'd expect with a quality service

Comments (0) Report abuse
Was this helpful?:
The sale of our house ended ...

Share On :  FacebookTwitter

5 Star Review
UserName

Caroline

UserName

Rachel

By : 'Sarah'
Services : Sales( As a Vendor )
Sold price : £240000
Would you recommend ? : Yes
Postcode : RG14

16 Nov 2016
People found this helpful0

The sale of our house ended up becoming a long process that was far from straight forward, yet we're glad we chose Jones Robinson. Michael was our point of contact from the first valuation right through to completion and it was great to deal with the same person who knew the whole situation. He was ... Read Full Review

Comments (0) Report abuse
Was this helpful?:
We are interested in ...

Share On :  FacebookTwitter

5 Star Review
UserName

Caroline

By : 'Rebecca'
Services : Surveying
Would you recommend ? : Yes
Postcode : RG18

24 Oct 2016
People found this helpful0

We are interested in extending our home. Caroline offered help and advice beyond expectation. She provided us with a clear idea as to the current market value of our home and its potential value following an extension. She was incredibly helpful at making suggestions as to what would work best and ... Read Full Review

Comments (0) Report abuse
Was this helpful?:
We are very impressed with ...

Share On :  FacebookTwitter

5 Star Review
UserName

Caroline

By : 'Diana'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : Yes
Postcode : RG14

7 Oct 2016
People found this helpful0

We are very impressed with the service provided by this company. Caroline has dealt with the marketing of the property in a sensitive manner and has been able to offer advice where needed. The sales brochure is very pleasing and shows the best attributes of the ... Read Full Review


Comments on Agent Fees

Very reasonable

Comments (0) Report abuse
Was this helpful?:
We found Caroline very polite ...

Share On :  FacebookTwitter

5 Star Review
UserName

Caroline

By : 'pj'
Services : Sales( As a Vendor )
Sold price : £397500
Would you recommend ? : Yes
Postcode : RG14

4 Oct 2016
People found this helpful0

We found Caroline very polite and helpful. Not having sold a house for many years she guided us through the process and helped to secure buyers within a matter of ... Read Full Review


Comments on Agent Fees

good to fair

Comments (0) Report abuse
Was this helpful?:
Great experience marketing my ...

Share On :  FacebookTwitter

5 Star Review
UserName

Caroline

UserName

Karen

By : 'NS'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : RG14

27 Jul 2016
People found this helpful0

Great experience marketing my property with Jones Robinson and on subsequent viewings as well, I would highly recommend. Particular shout outs to Caroline Wright, James Oldring, Karen Ramsey and Lisa ... Read Full Review

Comments (0) Report abuse
Was this helpful?:
1 - 19 of 19 items

No Property Found

No Property Found

No Property Found

Get in touch with
Jones Robinson Estate Agents
Branch-Newbury,RG14