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Longbow Property Ltd
4.7/5, 15 Reviews
93% Recommended
0% letting valuation accuracy
0% letting fee satisfaction
Longbow is an independent property management agency providing comprehensive property services across the south-west London property market. We are a progressive and innovative agency continuing to strive for excellence through providing sound advice to our clients. We understand that our business is all about peo
ple and helping our clients make good property based decisions in order to maximise their future wealth.
Being an independent agent allows us the flexibility to attend to the specific needs of our clients with a personal approach. We have been in business since 2004 so we know what it takes to be successful in a competitive London property market. Our ongoing success is attributed to our ability to create and maintain loyal and lasting relationships with our clients. Without our clients, we wouldn’t be here doing the job we love!
We also call ourselves locals as we’ve lived and worked in the SW19 area for a long time. We are passionate about this place we call home and know it intimately; from the lush green grass of Wimbledon Common, through to the charming Wimbledon Village, the busy shopping district of Central Wimbledon and all our favourite cafes, pubs and restaurants along the way. We love it here, and this is what we say to anyone considering moving here too!
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Longbow Property Ltd
8 Merton High Street,SW19 1DN
Certified Customer Experience
Report Summary
Report generated on (18 April 2025 @ 17:40:36)
Customer Experience
Awards Won
Recent Customer Reviews From
Clients Of This Agent
James on 26th Nov 2012
5 Star Review
Very helpful and professional all the way. Completely reasonable with fee's, unlike other extortionate estate agents. A pleasure to deal with.
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
MSUM on 20th Nov 2012
5 Star Review
Fantastic service - very professional and willing to go the extra mile. Would use them again and again. They found the best suited renters.
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
Premila on 25th Oct 2012
4 Star Review
I have used 5% let since 2007 and have consistently been impressed with Jinay Shah. Initially for offering competitive letting rates and later for his enthusiasm to get the job done, as managing agent.
He is one of those people who takes the worry off your shoulders. You don't need to email him twice about the same issue. Also very prompt - he'll simply pick up the phone and talk to you directly. Something that could be better practiced by others in similar roles/industry.
I have no hesitation in recommending Jinay Shah as he's the perfect brand ambassador for 5% let.
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
Fabrizio on 18th Oct 2012
5 Star Review
I was impressed by the property and the price. Communication was good and they were always helpful with queries etc... I would recommend this agency to anyone especially to those new to London.
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
Pauline on 7th Jun 2012
5 Star Review
The Guys a 5percent Let look after my property as if it was there own.
I am very happy with the service they provide.
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
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"Great team of people and a..."
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5 Star Review
By : 'Peter'
Services : Letting(As a Owner)
Would you recommend ? : Yes
Apr 18, 2012
People found this helpful0
Great team of people and a very professional service. This is a lettings management agency with common sense. Thy honestly don`t just run up bills and lose your profit margin. They find you great tenants that stay for the long run. And , it's the full service. They even furnished the flats and help organised the revamps. Its hassle free and a must for any landlord.
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 0% | £0 | £0 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 10 | 0 | 4 | 0 | 0 | 0 | 0 | 0 | 0 | 1 |
Address
Longbow Property Ltd
8 Merton High Street, London, Greater London
SW19 1DN
020 8543 2555
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- Closed
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Social Media
Rankings
Latest Properties
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Very helpful and professional ...
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5 Star Review
Victoria
Jinay
By : 'James'
Branch : London, 8 Merton High Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW18
Nov 26, 2012
People found this helpful0
Very helpful and professional all the way. Completely reasonable with fee's, unlike other extortionate estate agents. A pleasure to deal ... Read Full Review
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James said about Longbow Property Ltd
Services : Letting( As a Tenant )Date: 26th Nov 2012
Very helpful and professional all the way. Completely reasonable with fee's, unlike other extortionate estate agents. A pleasure to deal with.
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Fantastic service - very ...
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5 Star Review
By : 'MSUM'
Branch : London, 8 Merton High Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Nov 20, 2012
People found this helpful0
Fantastic service - very professional and willing to go the extra mile. Would use them again and again. They found the best suited ... Read Full Review
Comments (0)Was this helpful?:
MSUM said about Longbow Property Ltd
Services : Letting( As a Owner )Date: 20th Nov 2012
Fantastic service - very professional and willing to go the extra mile. Would use them again and again. They found the best suited renters.
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I have used 5% let since 2007 ...
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4 Star Review
Jinay
By : 'Premila'
Branch : London, 8 Merton High Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Oct 25, 2012
People found this helpful0
I have used 5% let since 2007 and have consistently been impressed with Jinay Shah. Initially for offering competitive letting rates and later for his enthusiasm to get the job done, as managing agent. He is one of those people who takes the worry off your shoulders. You don't need to email him ... Read Full Review
Comments (0)I have used 5% let since 2007 and have consistently been impressed with Jinay Shah. Initially for offering competitive letting rates and later for his enthusiasm to get the job done, as managing agent.
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Premila Makh said about Longbow Property Ltd
Services : Letting( As a Owner )Date: 25th Oct 2012
I have used 5% let since 2007 and have consistently been impressed with Jinay Shah. Initially for offering competitive letting rates and later for his enthusiasm to get the job done, as managing agent.
He is one of those people who takes the worry off your shoulders. You don't need to email him twice about the same issue. Also very prompt - he'll simply pick up the phone and talk to you directly. Something that could be better practiced by others in similar roles/industry.
I have no hesitation in recommending Jinay Shah as he's the perfect brand ambassador for 5% let.
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I was impressed by the ...
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5 Star Review
Jinay
By : 'Fabrizio'
Branch : London, 8 Merton High Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Oct 18, 2012
People found this helpful0
I was impressed by the property and the price. Communication was good and they were always helpful with queries etc... I would recommend this agency to anyone especially to those new to ... Read Full Review
Comments (0)Was this helpful?:
Fabrizio said about Longbow Property Ltd
Services : Letting( As a Tenant )Date: 18th Oct 2012
I was impressed by the property and the price. Communication was good and they were always helpful with queries etc... I would recommend this agency to anyone especially to those new to London.
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The Guys a 5percent Let look ...
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5 Star Review
By : 'Pauline'
Branch : London, 8 Merton High Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Jun 7, 2012
People found this helpful0
The Guys a 5percent Let look after my property as if it was there own. I am very happy with the service they ... Read Full Review
Comments (0)The Guys a 5percent Let look after my property as if it was there own.
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Pauline said about Longbow Property Ltd
Services : Letting( As a Owner )Date: 7th Jun 2012
The Guys a 5percent Let look after my property as if it was there own.
I am very happy with the service they provide.
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Throughout the entire process ...
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5 Star Review
Jinay
By : 'RMeehan'
Branch : London, 8 Merton High Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
May 30, 2012
People found this helpful0
Throughout the entire process of finding a new property to rent Jinay Shah was exceptionally helpful and accommodating. He understood our needs and budget right from the onset and found us the perfect property that met every aspect of our requirements. Jinay went out of his way to ensure the ... Read Full Review
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RMeehan said about Longbow Property Ltd
Services : Letting( As a Tenant )Date: 30th May 2012
Throughout the entire process of finding a new property to rent Jinay Shah was exceptionally helpful and accommodating. He understood our needs and budget right from the onset and found us the perfect property that met every aspect of our requirements. Jinay went out of his way to ensure the entire process was thorough and went smoothly. He has been professional and a pleasure to work with often going beyond the expectations of his job role. We received only exceptional customer satisfaction. As a person who has moved 7 times with numerous different agencies I can without a doubt recommend 5percentlet Ltd as the best.
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Very efficient and courteous ...
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5 Star Review
Jinay
Rushit
By : 'Simon'
Branch : London, 8 Merton High Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
May 7, 2012
People found this helpful0
Very efficient and courteous service is always ... Read Full Review
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Simon R said about Longbow Property Ltd
Services : Letting( As a Owner )Date: 7th May 2012
Very efficient and courteous service is always provided.
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I have employed 5% Let for ...
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5 Star Review
Jinay
Rushit
By : 'Neil'
Branch : London, 8 Merton High Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
May 7, 2012
People found this helpful1
I have employed 5% Let for some 10 years now, initially taken on by my Father but as he is now elderly I deal with the management of these properties. I do not live near London and therefor 5% Let and their excellent team take care of all duties on my behalf. AT ALL TIMES THE TEAM AT 5% LET ... Read Full Review
Comments (0)I have employed 5% Let for some 10 years now, initially taken on by my Father but as he is now elderly I deal with the management of these properties.
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Neil Edwards (Bristol) said about Longbow Property Ltd
Services : Letting( As a Owner )Date: 7th May 2012
I have employed 5% Let for some 10 years now, initially taken on by my Father but as he is now elderly I deal with the management of these properties.
I do not live near London and therefor 5% Let and their excellent team take care of all duties on my behalf.
AT ALL TIMES THE TEAM AT 5% LET PROVIDE A SERVICE THAT GOES FAR BEYOND THE USUAL SERVICES I HAVE EXPERIENCED WHEN USING OTHER MANAGING AGENTS.
Nothing seems to be too much trouble and they will often carry out many "small jobs" which might in theory be either outside their remit or that other agents would charge extra fees for.
I HAVE ABSOLUTELY NO HESITATION IN GIVING EVERYONE AT 5% LET A 100% ENDORSEMENT. THEY ARE ALL POLITE, HELPFUL, KNOWLEDGEABLE, AND MOST IMPORTANTLY HONEST.
Over the very many years they have Let & Relet my Fathers properties I have got to know them very well... I consider them to be friends & not just Agents I employ.
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Jinay and his team have been ...
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5 Star Review
Jinay
Rushit
By : 'Simon'
Branch : London, 8 Merton High Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Apr 21, 2012
People found this helpful1
Jinay and his team have been amazing in looking after our property and finding great tenants. They are always available and make the process of being a landlord much easier. Initially we were sceptical about using management agent but the value they bring to the process at a competitive price is ... Read Full Review
Comments (0)Jinay and his team have been amazing in looking after our property and finding great tenants. They are always available and make the process of being a landlord much easier. Initially we were sceptical about using management agent but the value they bring to the process at a competitive price is fantastic and we were certainly never go back to managing property ourselves.
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Simon Shaw said about Longbow Property Ltd
Services : Letting( As a Owner )Date: 21st Apr 2012
Jinay and his team have been amazing in looking after our property and finding great tenants. They are always available and make the process of being a landlord much easier. Initially we were sceptical about using management agent but the value they bring to the process at a competitive price is fantastic and we were certainly never go back to managing property ourselves.
Above all they are really friendly, great team and I can not recommend them high enough.
Simon Shaw, Landlord.
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5% Lettings are a great team, ...
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5 Star Review
Rushit
Jinay
By : 'Graeme'
Branch : London, 8 Merton High Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Apr 19, 2012
People found this helpful1
5% Lettings are a great team, they look after your property as if it were there own, they provide accurate and informative inspection reports and respect your tenants as they respect you. No matter how big or how small a problem, the 5% team get after it ensrung the tenants needs are meet in a ... Read Full Review
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Graeme Steele said about Longbow Property Ltd
Services : Letting( As a Owner )Date: 19th Apr 2012
5% Lettings are a great team, they look after your property as if it were there own, they provide accurate and informative inspection reports and respect your tenants as they respect you. No matter how big or how small a problem, the 5% team get after it ensrung the tenants needs are meet in a timely and cost effective approach for the landlord. I would have no problem recommending the 5% team to represent your property.
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We have used the above for ...
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5 Star Review
Jinay
Rushit
By : 'Which'
Branch : London, 8 Merton High Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Apr 19, 2012
People found this helpful0
We have used the above for several years and have found them to be very helpfull, thorough and showing a high level of expetise and efficency in their work. We would certainly use them again and would / have recommended them to other landlords. An excellent small firm which gives a top class ... Read Full Review
Comments (0)We have used the above for several years and have found them to be very helpfull, thorough and showing a high level of expetise and efficency in their work.
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Which Name? said about Longbow Property Ltd
Services : Letting( As a Owner )Date: 19th Apr 2012
We have used the above for several years and have found them to be very helpfull, thorough and showing a high level of expetise and efficency in their work.
We would certainly use them again and would / have recommended them to other landlords.
An excellent small firm which gives a top class personal service.
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This lettings agent were ...
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5 Star Review
Jinay
Rushit
By : 'Kate'
Branch : London, 8 Merton High Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Apr 19, 2012
People found this helpful0
This lettings agent were simply the best we have ever used. Their level of customer service and personal approach was extremely refreshing and they were so helpful with any queries that arose throughout the course of the tenancy. I would highly recommend them to tenants and landlords alike, they ... Read Full Review
Comments (0)This lettings agent were simply the best we have ever used. Their level of customer service and personal approach was extremely refreshing and they were so helpful with any queries that arose throughout the course of the tenancy. I would highly recommend them to tenants and landlords alike, they were efficient, quick and courteous in every dealing we had with them and will actually miss them now that we have moved on and purchased our own property!
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Kate said about Longbow Property Ltd
Services : Letting( As a Tenant )Date: 19th Apr 2012
This lettings agent were simply the best we have ever used. Their level of customer service and personal approach was extremely refreshing and they were so helpful with any queries that arose throughout the course of the tenancy. I would highly recommend them to tenants and landlords alike, they were efficient, quick and courteous in every dealing we had with them and will actually miss them now that we have moved on and purchased our own property!
Great agent.
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I have used 5 percent let for ...
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5 Star Review
Jinay
Rushit
By : 'Andy'
Branch : London, 8 Merton High Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Apr 18, 2012
People found this helpful0
I have used 5 percent let for a few years now. They originally managed one property for me that I moved from another agent who had become complacent and didn't acheive market rates or provide personal service. At 5percentlet you always deal with the same people, they consistently achieve higher ... Read Full Review
Comments (0)I have used 5 percent let for a few years now. They originally managed one property for me that I moved from another agent who had become complacent and didn't acheive market rates or provide personal service.
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Andy Saitch said about Longbow Property Ltd
Services : Letting( As a Owner )Date: 18th Apr 2012
I have used 5 percent let for a few years now. They originally managed one property for me that I moved from another agent who had become complacent and didn't acheive market rates or provide personal service.
At 5percentlet you always deal with the same people, they consistently achieve higher rentals than the market average, and the admin is very efficient. They also provide a first class management service. It is for those reasons that I have given them several properties now and am happy to recommend them.
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Great team of people and a ...
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5 Star Review
By : 'Peter'
Branch : London, 8 Merton High Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Apr 18, 2012
People found this helpful0
Great team of people and a very professional service. This is a lettings management agency with common sense. Thy honestly don`t just run up bills and lose your profit margin. They find you great tenants that stay for the long run. And , it's the full service. They even furnished the flats and ... Read Full Review
Comments (0)Great team of people and a very professional service. This is a lettings management agency with common sense. Thy honestly don`t just run up bills and lose your profit margin. They find you great tenants that stay for the long run. And , it's the full service. They even furnished the flats and help organised the revamps.
Was this helpful?:
Peter said about Longbow Property Ltd
Services : Letting( As a Owner )Date: 18th Apr 2012
Great team of people and a very professional service. This is a lettings management agency with common sense. Thy honestly don`t just run up bills and lose your profit margin. They find you great tenants that stay for the long run. And , it's the full service. They even furnished the flats and help organised the revamps.
Its hassle free and a must for any landlord.
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I have recently ended my ...
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1 Star Review
By : 'Miss'
Branch : London, 8 Merton High Street
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Sep 23, 2011
People found this helpful41
I have recently ended my dealings with 5percentlet agency in Wimbledon and have felt compelled warn others that this company may well be the most unprofessional and inexperienced set of ‘business' people that I have ever had the misfortune to meet with. I and four others expressed ... Read Full Review
Comments (0)I have recently ended my dealings with 5percentlet agency in Wimbledon and have felt compelled warn others that this company may well be the most unprofessional and inexperienced set of ‘business' people that I have ever had the misfortune to meet with.
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Miss No Home to go to. said about Longbow Property Ltd
Services : Letting( As a Prospective Landlord/Tenant )Date: 23rd Sep 2011
I have recently ended my dealings with 5percentlet agency in Wimbledon and have felt compelled warn others that this company may well be the most unprofessional and inexperienced set of ‘business' people that I have ever had the misfortune to meet with.
I and four others expressed interest in taking out a joint tenancy with a 5 bed property in Wimbledon with 5percentlet. From the outset, I will admit, they did seem on whole pretty genuine; the sales person showing us the house came across as quite honest and open, remarking that they had dealt with the landlord before and that he was easy-going and would be willing to negotiate on terms, when quizzed with the general questions that one would ask when enquiring about renting a house, he was able to answer fairly well. The house was a very reasonable price for the area and the house seemed to meet all of our needs so we all decided to place a holding fee on the property.
Going back to the 5percent let office on Haydon Road in Wimbledon, the woman there explained to us that the landlord would like to put us on an AST tenancy and that we now would enter into a stage of negotiation about the property; the furniture, what we would like to see in property and then the contract would be sent out to us to read over as well as the guarantor forms. All fairly standard procedure, and the woman we were dealing with seemed very pleasant – we had no reason to suspect that this would all change.
After this we sent a few emails describing what we would like to see in the house. An alarming amount of things that we enquired about were rejected – causing us to wonder why we were bothering to enter into this so-called ‘stage of negotiation' at all! What was worse was the tone of the emails that we being sent back – it made us feel like we shouldn't be contacting them, as if it was an enormous hassle for them to deal with us.
Then came the forms for the guarantors – I had a very minor issue with some of the wording – it was quite vague and I asked them to clarify this over the phone to me which they happily did. However when I then asked them to put what they had said to me down in writing their tone completely transformed; (I have just told you, why don't you trust us, you don't need it in writing). When I brought up that a business relationship can't be about trust alone and that terms and conditions need to be written down in black and white to ensure that both parties were under no confusion as to what these were, they expressed that the landlord was “a very good landlord†and that I should trust him. Not something that you should be hearing from a ‘professional' agency.
I then asked to see the insurance documents or at least proof of insurance and details of what this covered – which was met with no reply for over a week. I then phoned the 5percentlet asking where this was and they said that they “weren't sure†what insurance the landlord had. I then spoke to the manager who told me that the landlord had buildings insurance and not landlords insurance only for him to change his mind to say that he DID have landlords insurance only to suddenly revert back to the original statement – that he did have buildings insurance also adding that they did not have any accidental damage insurance cover. By this point I did not know what to believe! There is either a severe lack of communication/sufficient knowledge or that they are trying to cover up something very wrong. Their behaviour became withdrawn and angry and the whole situation turned very odd.
When asking again if we could have the proof of insurance they told us that “no-one in seven years had asked to see proof†and that they couldn't see why they should show me now. I referred them to the contract that states that I was within my right see all insurance documents and proof of ownership, to which they replied via email, and I quote: “On his behalf I can confirm he is the legal owner and that he has buildings insurance for the property†– how can they believe that I would be happy to take someone word for something so serious?
I explained that I couldn't be happy signing an agreement when I couldn't be sure of the insurance on the property.
I also only received the contract a few days before move in date – which I read through thoroughly and discovered that it was all vague and misworded – the number clauses didn't even add up properly which must have been very embarrassing for them
The major issue was that the contract was Common Law when it had been discussed that the landlord was keen to put us under AST agreement. When quizzed about this, my question was ignored or glazed over. They had no real reason to put us under Common Law as we did not fit under any of the categories.
A major oversight on their part was that the contract stated that it was a Common Law agreement whereas the corresponding documents were all for AST agreements, again when asking them about this I was met with no explanation.
Two clauses in the contract contradicted each other and many others were not properly explained.
When I brought these up in an email they complained that I had a month to address the issues and there was not sufficient time to discuss them. I did not have a month and the contract was received by me only a couple of days before move in.
When dealing with them on the day before a phoned them a few times to discuss issues – I had the phone thrown down on me twice and was spoken to in an absolutely disgusting manner. I was explained myself clearly and simply on the phone and was very polite only to receive back a horrendous attitude from someone who quite frankly does not deserve employment where she is required to interact with people in a business like way. It was clear at the end that this woman does not have, in my opinion, sufficient education in the area of letting and contracts and each person in that office needs further help into how to run an agency.
There was an incident where I told this woman to expect an email from me regarding the contract and the issues surrounding it. I sent this email, waited an hour and phoned the office – only to be told that she had gone home and wouldn't return until tomorrow (our move in date). I was horrified – why, if she knew she was going home, would she not tell me before on the phone. I then phoned one of the other people that I was moving in with and he told me that his mother was on the phone with this woman at that moment. Angry I had been lied to – I phoned up the office again and asked to speak to her because I knew she was there. The man who answered came up with a feeble excuse, mumbling that “she has just got back inâ€Â.
At 5pm the day before move in – they had still not sorted out any issues and refused to push back the move in date. I received a call from the manager explaining that they were refusing to deal with me anymore and that they were rejecting my offer. The reason I was given was that I was “too demandingâ€Â.
They then phoned the other people on the tenancy agreement and told them that I had failed referencing (which I had not) and that they wish to peruse to offer without me. This is impossible to do as we put down an offer to take out a joint tenancy under all our names – rejecting me means that they need to reject the entire offer and start again.
One other person backed down and told 5percentlet that they did not wish to continue the offer – 5percentlet then offered the three remaining potential tenants the exact same agreement but only paying for their own room – but still on a Common law agreement!
Finally 5percentlet rejected us all from the offer and returned our holding fee to us. It was clear that they didn't realise we would be able to find the faults in the agreement and they thought we would be stupid enough to sign a contract without proof and clarification of any sort of ownership and insurance.
Since 5percentlet rejected us we have researched into the building and found no proof of ownership, when we asked 5percentlet for a date they told us that we have no business knowing the date. As far as we can see the building is owned by a Charity and that the landlord is a builder. We can only speculate now but it has been mentioned to us, it might be possible that the ‘landlord' is only working on the property and has no right to rent it to anyone. However this is only speculation – but it is very clear that they are trying to cover up something at least.
I urge anyone who is considering dealing with 5percentlet that it is not worth the hassle and the excessive stress that they will put you under. They lie, ignore and are downright rude. 5percentlet should not be in business if they treat every person who walks into their office this way. I have rented many times before and have never had any issues whatsoever with the agency, landlord or contract. AVOID 5PERCENTLET AT ALL COSTS. I believe that I have had a lucky escape from what could have evolved into very complicated situation.
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