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"'Terrible' doesn't begin to..."
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1 Star Review
David
David
By : 'Pauline'
Services : Letting(As a Owner)
Would you recommend ? : No
29 Mar 2012
People found this helpful2
'Terrible' doesn't begin to do justice to this company. My daughter almost had a complete breakdown through their atrocious business practices. Hamilton Fox didn't even send us a copy of the rental agreement, a list of contents or the tenants references or details, so my daughter's flat was let out to complete strangers we'd never met, she couldn't remember all the contents she had left there, and if the tenants decided to strip or trash the place and debunk we had no way of tracking them down. Two years and many lies and excuses down the line, they still have the tenants deposits and owe us three months rent (they only ever paid us the first month's rent LESS their fee). Now I am several thousand pounds out of pocket which, having no income whatsoever, I can't afford AND the tenants are moving and want their deposits back but I have no idea where they are (probably just trousered by Hamilton Fox rather than in an escrow account) nor any access to the monies. What's more gutting is that these people do this BECAUSE THEY CAN whilst honest hard working people seem to have no recourse in law - we daren't even say exactly what we think of them. Who does the law protect?
What agent could do to change your mind?
Conducted their business in a professional and honest manner; not stolen from us then lied repeatedly.
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By : kissekatt
22 May 2012I am having the same problem with Hamilton Fox, Bethnal Green branch before they went into liqidation last year. I am still out of pocket my tentants deposit and they are now claiming it back from me (I never got it from the estate agent and I dont have the whole £1200 that the tenants paid into the estate agent account. The Hamiliton Fox estate agent did not follow the law by using a tenancy deposit scheme, that by law all agents and landlords has to registrer with from 2007. HAMILTON FOX WERE TERRIBLE!
By : NPB
6 Jan 2013I agree with everything said by the two above and had the same experiences. My advice - don't use them.
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| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 0% | £0 | £0 |
Address
Hamilton Fox Estate Agents
326 Mare Street, London, Greater London
E8 1HA
020 8985 5522, 020 8985 2121
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Hamilton Fox Estate Agents Branches (View All 2)
'Terrible' doesn't begin to ...
Share On :
1 Star Review
David
David
By : 'Pauline'
Services : Letting( As a Owner )
Would you recommend ? : No
29 Mar 2012
People found this helpful2
'Terrible' doesn't begin to do justice to this company. My daughter almost had a complete breakdown through their atrocious business practices. Hamilton Fox didn't even send us a copy of the rental agreement, a list of contents or the tenants references or details, so my daughter's flat was let out ... Read Full Review
What agent could do to change your mind?
Conducted their business in a professional and honest manner; not stolen from us then lied repeatedly.
Comments (2)
Was this helpful?:
Pauline Joseph said about Hamilton Fox Estate Agents
Services : Letting( As a Owner )Date: 29th Mar 2012
'Terrible' doesn't begin to do justice to this company. My daughter almost had a complete breakdown through their atrocious business practices. Hamilton Fox didn't even send us a copy of the rental agreement, a list of contents or the tenants references or details, so my daughter's flat was let out to complete strangers we'd never met, she couldn't remember all the contents she had left there, and if the tenants decided to strip or trash the place and debunk we had no way of tracking them down. Two years and many lies and excuses down the line, they still have the tenants deposits and owe us three months rent (they only ever paid us the first month's rent LESS their fee). Now I am several thousand pounds out of pocket which, having no income whatsoever, I can't afford AND the tenants are moving and want their deposits back but I have no idea where they are (probably just trousered by Hamilton Fox rather than in an escrow account) nor any access to the monies. What's more gutting is that these people do this BECAUSE THEY CAN whilst honest hard working people seem to have no recourse in law - we daren't even say exactly what we think of them. Who does the law protect?
The UK's Largest Customer Review Website for the Property Industry
By : kissekatt
22 May 2012I am having the same problem with Hamilton Fox, Bethnal Green branch before they went into liqidation last year. I am still out of pocket my tentants deposit and they are now claiming it back from...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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