not a good letting agent. I dont have time to share all the bad experiences. Just dont use them. A very basic expectations such as pick up the phone and provide a status, call back if they said they will call back, etc. will not be met. You as a tenant will not get any status update. Their best... Read Full Review

Trying to sell our property. Agent arrived and valued it and said would confirm everything in an email the following day. Almost a week later and still nothing from them. Sent email and left messages on his mobile and the office ...still nothing Appalling! Do they want business? Certainly not... Read Full Review

Do no use! Terrible service from start to finish! Moved in to a rental property and the employee couldn't leave the property quick enough upon handover. They ignore emails when you want something done or if something isn't right with the property. They try and charge you for anything upon ... Read Full Review

Very poor service delivered. As the purchasers we are aware the agent is to act for the vendor but we experienced a catalogue of mishaps from the branch manager being late for first viewing with no apology through to another mishap over keys upon completion. The service we have received was very... Read Full Review

I sold my mother's house very quickly through Jan Forster. I only requested a valuation with a view to putting up for sale. The valuation was carried out within 5 days of the request & the house was on the market the following week. It sold within a week after going to best & final... Read Full Review

Jan Forster recently sold our property in High Heaton. We found the staff very pleasant, helpful and efficient. This is not the first time we have used them and we would highly recommend them to anyone who has a property they want to rent or... Read Full Review

Very easy speedy process. Communication was effective and I was always kept in the loop. Always willing and helpful when arranging further viewings of the property and never rushed us. Thank... Read Full Review

I found Sarah Jones at Jan Forster Estates really helpful, she gave me lots of advice on selling my late mums house, I had been thinking of putting the house on the market myself, but decided to let Jan Forster take the stress out of it for me. They certainly did, Sarah was so helpful and... Read Full Review

Totally professional and extremely helpful staff. Very knowledgeable of the area and kept us informed all the way with our purchase. Well done to... Read Full Review

I have received high quality service from my main contract Jen Hutchins of the High Heaton branch. Jen has always been able to respond to any queries quickly and she is really helpful solving any issues raised by the tenants or... Read Full Review

Sarah was extremely helpful with all my enquiries, and without her keeping me in mind for a new property that was about to come on the market, I would not have moved in yesterday! She was professional throughout the process and kept in communication at all times which made a big difference to... Read Full Review

We've had a really smooth process working with Jan Forster for our new place to rent. They were extremely helpful in sending the latest places to us as soon as they were available. When we chose our place Jen was extremely efficient in sending the documents we needed to fill out, answering any... Read Full Review

Great service, very helpful made the experience very pleasant. Allways contactable and very fast at resolving any problems. Thank you for all your... Read Full Review

Jen has been extremely efficient throughout our process and always available tomhelp us. very nice person who knows how to take care of her... Read Full Review

We have used Jan Forster for several years and have never been disappointed. Jen and the team go out of their way to assist you their customer service is second to none. I would highly recommend them to other... Read Full Review

Having moved from Canada without a lot of time to find a place I had a lot to do. Jen was great in answering questions and helping me find a place that I am really happy with. Highly recommend coming... Read Full Review

Russ Mould at Jan Forster Estates provided a very professional and friendly service. The flat was quickly rented out to good tenants. Overall a highly recommended... Read Full Review

Kirsty was a great help. Throughout the process, Kirsty kept me updated and and was very flexible to help ensure there we're no problems. Would certainly recommend Kirsty and this agency to others. Good work... Read Full Review

We recently purchased a property on the market with Jan Forster. A year ago we also used this same office to sell a property. On both occasions Sarah and Sharon were exceedingly professional, knowledgeable and most helpful at all times. We felt they provided a most trust worthy and personal... Read Full Review

We are still awaiting the copy of the contract that was promised from a tenancy that started in October. We cannot apply for our licence without it and as such are currently in breach of our leasehold. Having asked 3 times I have now given up (I have a newborn baby and this is why I paid you to do... Read Full Review