By : 'Lillian2' Services : Letting(As a Tenant) Rent PCM : £550 Would you recommend ? : Yes Postcode : M46
Aug 15, 2016
People found this helpful3
Renting:
The fees are extortionate - the holding fee goes straight into the pockets of the agency and not towards your deposit by the way!
I've paid closed to �400 in fees for them to get contract information wrong and give me a list the length of my arm of things to chase up on my own; such as getting tv and telephone lines fitted, finding out my door number from the council, getting bins, parking and even the electricity meters updated on the national grid.
While the staff have been lovely and polite, there's obviously a lot missing from company procedures to ensure accommodation is 'move-in' ready.
What agent could do to change your mind?
Extortionate for the little service they provide. I can only hope the Landlord is also paying out the ear too so I'm not the only gullible on in this situation.
Comments on Agent Fees
Extortionate for the little service they provide. I can only hope the Landlord is also paying out the ear too so I'm not the only gullible on in this situation.
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By : 'James' Services : Sales( As a Vendor ) Sold price : £145000 Rent PCM : £0 Would you recommend ? : Yes Postcode : BL2
Mar 28, 2025
People found this helpful0
We had an absolutely fantastic experience selling our house with Chris and the team at Entwistle Green Bolton. From the very first meeting, they were professional, knowledgeable, and genuinely committed to getting us the best result.
Chris was exceptional—always available to answer our questions,... Read Full Review
Services : Sales( As a Vendor )Date: 28th Mar 2025
We had an absolutely fantastic experience selling our house with Chris and the team at Entwistle Green Bolton. From the very first meeting, they were professional, knowledgeable, and genuinely committed to getting us the best result.
Chris was exceptional—always available to answer our questions, providing clear updates, and ensuring the whole process was as smooth as possible. The team’s marketing strategy was spot on, and their expertise helped us secure a great sale in a timely manner. Their dedication and attention to detail made what could have been a stressful experience feel effortless.
If you’re looking to sell your home and want a hardworking, professional, and friendly team on your side, I can’t recommend Entwistle Green Bolton highly enough. Thank you, Chris and the team, your outstanding service!
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Excellent service. Excellent ...
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5 Star Review
Katie
By : 'Andrei' Services : Letting( As a Tenant ) Rent PCM : £750 Would you recommend ? : Yes Postcode : BL2
May 25, 2023
People found this helpful1
Excellent service.
Excellent staff.
Many thanks to Katie Critchley for her work and support.
The process been smooth and... Read Full Review
Services : Letting( As a Tenant )Date: 25th May 2023
Excellent service. Excellent staff. Many thanks to Katie Critchley for her work and support. The process been smooth and easy.
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like to say keely wright is ...
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4 Star Review
keely
By : 'newtorious' Services : Letting( As a Tenant ) Rent PCM : £575 Would you recommend ? : Yes Postcode : BL2
Mar 4, 2021
People found this helpful0
like to say keely wright is always right very good estate egent been dealing with a few past three or more months and some jus cant do there job keely was stright forward and to the point but most of all she was patient with me and told me not to worry when all i do is worry she made my day anyways ... Read Full Review
Services : Letting( As a Tenant )Date: 4th Mar 2021
like to say keely wright is always right very good estate egent been dealing with a few past three or more months and some jus cant do there job keely was stright forward and to the point but most of all she was patient with me and told me not to worry when all i do is worry she made my day anyways helping me let this property nw i can sleep at night and no more holes in the cealing hurray lol
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Avoid ...
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1 Star Review
By : 'Mark' Services : Letting( As a Tenant ) Rent PCM : £1000 Would you recommend ? : No Postcode : BL5
Sep 2, 2018
People found this helpful2
Is hell to solve something. Maintenance repair unresolved for over 10 month. No help at all. Avoid if you... Read Full Review
Services : Letting( As a Tenant )Date: 2nd Sep 2018
Is hell to solve something. Maintenance repair unresolved for over 10 month. No help at all. Avoid if you can
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I recently let my house out ...
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5 Star Review
By : 'Irate' Services : Letting( As a Owner ) Would you recommend ? : No Postcode : BL3
Feb 28, 2018
People found this helpful1
I recently let my house out with entwistle and green bolton.to say i was dissatisfied with the service is an understatement they are only interested in taking money off you no customer service skills whatsoever.They let you down all the time my tenant was late or didnt bother to pay each month but... Read Full Review
Services : Letting( As a Owner )Date: 28th Feb 2018
I recently let my house out with entwistle and green bolton.to say i was dissatisfied with the service is an understatement they are only interested in taking money off you no customer service skills whatsoever.They let you down all the time my tenant was late or didnt bother to pay each month but they didnt seem bothered at all i was paying them for a service . They told me they did a 3 month check but i had to ask time and time again which they eventually did and the photos that came back were of a very poor quality i reported they had a cat living there but nothing was done also there was 3 more people living there that were not suppose to be hence when they finally moved out my family home was left in a disgusting state and stunk of cat pee i asked for the deposit back to cober the cost of making my home habitable to be told i would have to wait 3 months as the tenant also owed me 2 months rent as well i found this very unfair they was just not interested avoid at all costs you might as well do it yourself as there is no help on there part at all i could go on and on about how poor there customer service is .
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Ignorant ! never called me ...
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1 Star Review
By : 'GSimpson' Services : Sales( Prospective Vendor/Buyer ) Sold price : £110000 Would you recommend ? : Yes Postcode : BL6
Jun 7, 2017
People found this helpful0
Ignorant ! never called me back after I jumped through hoops for him (Branch manager) and I lost out on a property, no courtesy call or anything, avoid viewing any of their... Read Full Review
Services : Sales( Prospective Vendor/Buyer )Date: 7th Jun 2017
Ignorant ! never called me back after I jumped through hoops for him (Branch manager) and I lost out on a property, no courtesy call or anything, avoid viewing any of their properties.
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Ignorant ! never called me ...
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1 Star Review
By : 'GSimpson' Services : Sales( Prospective Vendor/Buyer ) Sold price : £110000 Would you recommend ? : Yes Postcode : BL6
Jun 7, 2017
People found this helpful1
Ignorant ! never called me back after I jumped through hoops for him and I lost out on a property, no courtesy call or anything, avoid viewing any of their... Read Full Review
Services : Sales( Prospective Vendor/Buyer )Date: 7th Jun 2017
Ignorant ! never called me back after I jumped through hoops for him and I lost out on a property, no courtesy call or anything, avoid viewing any of their properties.
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Very poor customer service, ...
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1 Star Review
Drew
By : 'Muhammad' Services : Sales( Prospective Vendor/Buyer ) Sold price : £55000 Would you recommend ? : No Postcode : BL3
Mar 20, 2017
People found this helpful1
Very poor customer service, No point dealing specifically with this branch, they treat you like shit, even managers also doesn't know how to even talk to customers he was actually very rude to be honest, they don't turn up to their appointments and when you rebook last week they ring you back on... Read Full Review
Services : Sales( Prospective Vendor/Buyer )Date: 20th Mar 2017
Very poor customer service, No point dealing specifically with this branch, they treat you like shit, even managers also doesn't know how to even talk to customers he was actually very rude to be honest, they don't turn up to their appointments and when you rebook last week they ring you back on the day of appointment where you arrange everything for yourselves and asking to either cancel it or book another one. And if you start arguing on that look i took my day off from work i am not going to waste my day like the other day you guys not turned up last time aswell then second thing they say ok do whatever you want and put the phone down straight on your face. Thats why their reviews going down and down and down. Sorry but i have to write the honest review. After having this experience i will not recommend this agent to anyone.
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Renting:
The fees are ...
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2 Star Review
By : 'Lillian2' Services : Letting( As a Tenant ) Rent PCM : £550 Would you recommend ? : Yes Postcode : M46
Aug 15, 2016
People found this helpful3
Renting:
The fees are extortionate - the holding fee goes straight into the pockets of the agency and not towards your deposit by the way!
I've paid closed to �400 in fees for them to get contract information wrong and give me a list the length of my arm of things to chase up on my own;... Read Full Review
What agent could do to change your mind?
Extortionate for the little service they provide. I can only hope the Landlord is also paying out the ear too so I'm not the only gullible on in this situation.
Comments on Agent Fees
Extortionate for the little service they provide. I can only hope the Landlord is also paying out the ear too so I'm not the only gullible on in this situation.
Services : Letting( As a Tenant )Date: 15th Aug 2016
Renting:
The fees are extortionate - the holding fee goes straight into the pockets of the agency and not towards your deposit by the way!
I've paid closed to �400 in fees for them to get contract information wrong and give me a list the length of my arm of things to chase up on my own; such as getting tv and telephone lines fitted, finding out my door number from the council, getting bins, parking and even the electricity meters updated on the national grid.
While the staff have been lovely and polite, there's obviously a lot missing from company procedures to ensure accommodation is 'move-in' ready.
The UK's Largest Customer Review Website for the Property Industry
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We have been with these ...
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1 Star Review
By : 'Disgrunteled!' Services : Letting( As a Tenant ) Rent PCM : £950 Would you recommend ? : No Postcode : BL5
Mar 6, 2015
People found this helpful0
We have been with these agents for the past 5 years. We have been constantly let down by them they are clearly only interested in helping the landlords. Recently our deposit of 12000 pounds has not been refunded because the landlord has claimed he has had to do so much to the property since we... Read Full Review
Services : Letting( As a Tenant )Date: 6th Mar 2015
We have been with these agents for the past 5 years. We have been constantly let down by them they are clearly only interested in helping the landlords. Recently our deposit of 12000 pounds has not been refunded because the landlord has claimed he has had to do so much to the property since we left. This is ridiculous the property looked better on us leaving than when we moved in. Clearly they are not interested in anything we have said and 3 months down the line we still have no money and once more we found out from neighbours that the last previous 3 tenants never got their deposits back either.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.