1 star is too many. No support for tennets whatsoever. They don't do inspections, they lie, they screw over tenents and let landlords do the same. Staff pretend to care, but couldn't care less. Very bad way to run a business. Be very careful if you consider renting through this... Read Full Review

Paul is a great agent to work with. Whatever situation has arisen with our rental properties he has sorted it very quickly and to ours and the tenants satisfaction. He always responds to emails, has obtained excellent quotes for work that has needed to be done and ensured that the work is carried... Read Full Review

Of all of the estate agents I have dealt with Nicholas Humphreys in Burton have been the best by far. Excellent communication and so quick to turn things around. I always knew what was going on and they continuously kept me updated with the purchase of my property. I highly recommend them over... Read Full Review

We have used Nicholas Humphreys for some years now. As requested, they always find a high calibre of tenant. Staff are friendly and go the extra mile for customer satisfaction. Matthew Wright was happy to accept my out of office hours phone call. He once came out in the evening to help with a... Read Full Review

I deal with Paul Wills for our two rental properties and he is always a pleasure to talk to and always sorts out any issues and answers any questions we may have. He always responds to emails and always does what he says he will do. The staff in the branch in general are always helpful and polite... Read Full Review

As a landlord who wants an easy life where I do not chase tenants for rent but wants to know of and resolve any issues that arrise quickly, Nicholas Humphreys have been perfect. Simon was very proactive in marketing the property and only took him and his team less than 24 hours to find... Read Full Review

I have rented houses through this company and wouldn't use anyone else, customers service and professionalism is second to none. I have then sold a property with this company and everything went very smooothly and nothing was issue for Simon and his... Read Full Review

I would like to thank the team at Burton on Trent for the successful sale of our house. Valued by Andy Finlan at a price to attract interest, but achieve maximum sale value we had several offers and sold for the full asking price. The sales team of Jess and Annie were fabulous and worked tirelessly ... Read Full Review

Annie was an excellent negotiator throughout the process. Advising on when & by how much to reduce the price by, even if advising us to wait a while to gain best interest. She proactively encouraged viewers that hadn't even even considered our property, which assisted in valuable feedback.... Read Full Review

Andrew Finlan at Burton Sales was easy to deal with and made sorting out a house for sale very easy. Great valuation advise, I highly recommend Nicholas Humphreys Burton on trent Sales. Excellent sales valuation advice from Nicholas Humphreys Burton on Trent, Very Impressed with Andrew Finlan and... Read Full Review

5 STAR - I cannot recommend this estate agent enough, I have used them twice recently. Once for selling my house and again for selling my boyfriend's house. Both times Andrew Finlan the senior sales manager from the Burton on Trent branch came out and gave a very accurate valuation, and went the... Read Full Review

We have just sold a property in Burton on trent. Andrew Finlan valued and marketed the property for sale. The service by Andrew, Annie & Jess in the sales team has been absolutely fantastic. Nothing was too much trouble for Andrew, I have found him to be very professional and helpful through... Read Full Review

Nicholas Humphreys have once again found suitable tenants for another of my properties. I insist on a high calibre of tenant and thats exactly what they deliver. Thank... Read Full Review

From the other reviews it appears this agent is ok for landlords, sellers or buyers. Looking at reviews from tennants however tells a different story. Fortunately I am now a home owner but my experience as a tennant with Nicholas Humphries was one I never hope to go through again. Throughout the... Read Full Review

Eileen is excellent. I have complete confidence in her and know that she is always looking after my best interests and the interests of my property. I have used different agents in Burton previously and the service from Eileen is like chalk and... Read Full Review

Just like to give a big thank you to all at the Burton branch Lettings department, especially Isobel, at the swift response to our concerns regarding our rental property. Not only was the initial inspection brought forward but followed up with a further inspection shortly after and a comprehensive ... Read Full Review

Avoid this estate agents as much as you can. We reported problems several times when we moved in and they kept telling me somebody would call me back. 9 months later still waiting the call. Had to sort out everything ourselves and they weren't interested if we ever had to contact them. Never knew... Read Full Review

Worst estate agent I have ever dealt with!! have been waiting for my deposit back for at least three months! Was supposed to be getting it back last month and an arrogant rude man called Matt that I had to deal with at the closing inspection sent it to completely the wrong person if I could give... Read Full Review

Ignorance at the highest level. Further to viewing a property for sale In Burton yesterday I rand and spoke to Annie. The purpose of my call was to make an offer to purchase the house. I started my conversation saying just this I would like to make an offer but the offer will be based on the... Read Full Review

One star is pushing it. I've rented two property's through Nicholas humphreys and both of which were supposed to be managed by themselves. When it came to getting anything done it was a push. I was left with a condemned boiler for over 3 months in my second property, nothing on inspections was ever ... Read Full Review