The UK's Largest Customer Review Website for the Property Industry
Sargeants
3/5, 2 Reviews
50% Recommended
100% sales valuation accuracy
0% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction
No Description Found
The UK's largest customer review website for the property industry.
Sargeants
141- 143 Northfield Avenue,W13 9QT
Certified Customer Experience
Report Summary
Report generated on (11 April 2025 @ 17:48:25)
Customer Experience
Awards Won
Recent Customer Reviews From
Clients Of This Agent
Cinzia on 19th Oct 2021
1 Star Review
Me and my partner made our offer for a flat and it had been accepted. We went through the referencing checks with rent4sure and our reports were both positive. The agent congratulated and promised to send the agreement by the end of the week. On Friday , just 1 week before to move in, instead of the agreement we received an extra request from the agency, in behalf of the landlord, to see 12 month worth of bank staments and 2 years of tax return! Despite me asking how the agency would handle this very sensitive information (sending it to the landlord via mail?) I didn't receive any explanation. The agent kept saying that it was just to know the tenants a bit better. We agreed to send 6 months bank statements, even if we found it very unfair, just because we both already handed our leave notice to the current landlords. The next Monday we discovered that the landlord (?) was not happy with us and wouldn't proceed with the agreement. We went from being ok for renting to be unsuitable 4 days before to move in. Luckly we have very good landlords and they accepted our notice leave withdrawal otherwise we would be homeless by now thanks to the agency! Traumatic experience, awful treatment.
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
Uwa on 1st Oct 2015
5 Star Review
I had had an extremely appauling experience dealing with estate agencies the likes of Dexters, Foxtons and Haart. I had givem up all hope of actually dealing with a truly upstanding estate agency until I viewed a property with Sargeants. My estate agent (Georgina Catton) and her colleague (Daniel) were absolutely outstanding. They truly made me feel as if they were on my side, and were very patient if any hiccups occured. They were honest and reassuring, givin me no reason to doubt that they wanted me to have the property and never once forced or pressured me at any point of the process. I was extremely impressed with the level of customer care with all the staff members, and I wouldn't hesitate one bit to use them again.
Now that i've actually moved in to the property, Georgina continues to be supportive and gets in touch with the landlord straight away if anything is amiss, I feel extremely grateful :-)
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
This document has been generated as a representation of customer reviews attributed to the agent/staff member on the allAgents.co.uk website as of 11/04/2025
We do not accept responsibility for any inaccuracies relating to any of the review content or details of the firm/staff member mentioned.
The rankings are produced by allAgents.co.uk, solely for the purpose of our own website. These rankings are based on our own algorithms and agents are compared to other listed agents within these areas. allAgents.co.uk's rankings do not imply or make a definitive judgement that this agent is more or less favourable, or more or less capable than any other agent. As such allAgents.co.uk take no responsibility in case of loss, damage or inconvenience caused for any decisions that have been based solely or partly on this document.
You can confirm the validity of the content of these reviews, by visiting the profile pages at www.allAgents.co.uk and search for the agent/staff member's name. If you have any queries relating to this document, please contact us at info@allagents.co.uk
allagents.co.uk © 2025
Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
"I had had an extremely..."
Share On : 
5 Star Review
Georgina
Dan
By : 'Uwa'
Services : Letting(As a Tenant)
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : W7
Oct 1, 2015
People found this helpful0
I had had an extremely appauling experience dealing with estate agencies the likes of Dexters, Foxtons and Haart. I had givem up all hope of actually dealing with a truly upstanding estate agency until I viewed a property with Sargeants. My estate agent (Georgina Catton) and her colleague (Daniel) were absolutely outstanding. They truly made me feel as if they were on my side, and were very patient if any hiccups occured. They were honest and reassuring, givin me no reason to doubt that they wanted me to have the property and never once forced or pressured me at any point of the process. I was extremely impressed with the level of customer care with all the staff members, and I wouldn't hesitate one bit to use them again. Now that i've actually moved in to the property, Georgina continues to be supportive and gets in touch with the landlord straight away if anything is amiss, I feel extremely grateful :-)
What agent could do to change your mind?
Agents fees were reasonable, not like the kidneys, arm and a leg the likes of dexters charge you (and then fail to return)
Comments on Agent Fees
Agents fees were reasonable, not like the kidneys, arm and a leg the likes of dexters charge you (and then fail to return)
Was this helpful?:
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £0 | £0 |
| Lettings | 0% | 99% | £1,200 | £1,200 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 0 | 0 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
Address
Sargeants
141- 143 Northfield Avenue, London, Greater London
W13 9QT
020 8799 3800
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Social Media
Rankings
Latest Properties
No Property Found
No Property Found
Awful ...
Share On : 
1 Star Review
By : 'Cinzia'
Branch : London, 141- 143 Northfield Avenue
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : W5
Oct 19, 2021
People found this helpful0
Me and my partner made our offer for a flat and it had been accepted. We went through the referencing checks with rent4sure and our reports were both positive. The agent congratulated and promised to send the agreement by the end of the week. On Friday , just 1 week before to move in, instead of ... Read Full Review
Comments (0)
Was this helpful?:
Cinzia Muceli said about Sargeants
Services : Letting( As a Tenant )Date: 19th Oct 2021
Me and my partner made our offer for a flat and it had been accepted. We went through the referencing checks with rent4sure and our reports were both positive. The agent congratulated and promised to send the agreement by the end of the week. On Friday , just 1 week before to move in, instead of the agreement we received an extra request from the agency, in behalf of the landlord, to see 12 month worth of bank staments and 2 years of tax return! Despite me asking how the agency would handle this very sensitive information (sending it to the landlord via mail?) I didn't receive any explanation. The agent kept saying that it was just to know the tenants a bit better. We agreed to send 6 months bank statements, even if we found it very unfair, just because we both already handed our leave notice to the current landlords. The next Monday we discovered that the landlord (?) was not happy with us and wouldn't proceed with the agreement. We went from being ok for renting to be unsuitable 4 days before to move in. Luckly we have very good landlords and they accepted our notice leave withdrawal otherwise we would be homeless by now thanks to the agency! Traumatic experience, awful treatment.
The UK's Largest Customer Review Website for the Property Industry
I had had an extremely ...
Share On :
5 Star Review
Georgina
Dan
By : 'Uwa'
Branch : London, 141- 143 Northfield Avenue
Services : Letting( As a Tenant )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : W7
Oct 1, 2015
People found this helpful0
I had had an extremely appauling experience dealing with estate agencies the likes of Dexters, Foxtons and Haart. I had givem up all hope of actually dealing with a truly upstanding estate agency until I viewed a property with Sargeants. My estate agent (Georgina Catton) and her colleague (Daniel) ... Read Full Review
What agent could do to change your mind?
Agents fees were reasonable, not like the kidneys, arm and a leg the likes of dexters charge you (and then fail to return)
Comments on Agent Fees
Agents fees were reasonable, not like the kidneys, arm and a leg the likes of dexters charge you (and then fail to return)
Comments (0)I had had an extremely appauling experience dealing with estate agencies the likes of Dexters, Foxtons and Haart. I had givem up all hope of actually dealing with a truly upstanding estate agency until I viewed a property with Sargeants. My estate agent (Georgina Catton) and her colleague (Daniel) were absolutely outstanding. They truly made me feel as if they were on my side, and were very patient if any hiccups occured. They were honest and reassuring, givin me no reason to doubt that they wanted me to have the property and never once forced or pressured me at any point of the process. I was extremely impressed with the level of customer care with all the staff members, and I wouldn't hesitate one bit to use them again.
Was this helpful?:
Uwa Ibie said about Sargeants
Services : Letting( As a Tenant )Date: 1st Oct 2015
I had had an extremely appauling experience dealing with estate agencies the likes of Dexters, Foxtons and Haart. I had givem up all hope of actually dealing with a truly upstanding estate agency until I viewed a property with Sargeants. My estate agent (Georgina Catton) and her colleague (Daniel) were absolutely outstanding. They truly made me feel as if they were on my side, and were very patient if any hiccups occured. They were honest and reassuring, givin me no reason to doubt that they wanted me to have the property and never once forced or pressured me at any point of the process. I was extremely impressed with the level of customer care with all the staff members, and I wouldn't hesitate one bit to use them again.
Now that i've actually moved in to the property, Georgina continues to be supportive and gets in touch with the landlord straight away if anything is amiss, I feel extremely grateful :-)
The UK's Largest Customer Review Website for the Property Industry
1 - 2 of 2 items
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Last updated at 11/30/2, 12:00:00 AM by allAgents
