The UK's Largest Customer Review Website for the Property Industry
Crouchend, London N8
4.3/5, 11 Reviews
82% Recommended
100% sales valuation accuracy
0% letting valuation accuracy
100% sales fee satisfaction
75% letting fee satisfaction
No Description Found
"Casey was very helpful..."
Share On : 
4 Star Review
Casey
By : 'Haslam'
Services : Letting(As a Tenant)
Rent PCM : £1650
Would you recommend ? : Yes
Postcode : N4
12 Nov 2015
People found this helpful0
Casey was very helpful throughout the whole process. She was friendly and helpful and did a good job of communicating where we were in the process and smoothing out any hiccups that came along.
Was this helpful?:
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £1,100,000 | £1,100,000 |
| Lettings | 0% | 75% | £1,018 | £1,650 |
Address
Kinleigh Folkard & Hayward
24 Broadway Parade, London, Greater London
N8 9DE
020 3199 8025
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- OnTheMarket
- ?Rightmove
- ?Zoopla
Social Media
Rankings
Latest Properties
No Property Found
No Property Found
Kinleigh Folkard & Hayward Branches (View All 71)
The Crouch End branch of ...
Share On :
5 Star Review
By : 'Sally'
Services : Sales( As a Vendor )
Sold price : £1100000
Would you recommend ? : Yes
Postcode : N8
27 Dec 2023
People found this helpful0
The Crouch End branch of Kinleigh Folkhard and Hayward have recently handled a probate sale for us and we have been delighted with their service. Throughout the entire process we found Barrington and his team (David, Harry and Finn), to be sensitive to our individual requirements, very... Read Full Review
Comments (0)
Was this helpful?:
Sally said about Kinleigh Folkard & Hayward
Services : Sales( As a Vendor )Date: 27th Dec 2023
The Crouch End branch of Kinleigh Folkhard and Hayward have recently handled a probate sale for us and we have been delighted with their service. Throughout the entire process we found Barrington and his team (David, Harry and Finn), to be sensitive to our individual requirements, very professional, extremely well informed and highly efficient. I cannot recommend them enough and would not hesitate to use their services again.
The UK's Largest Customer Review Website for the Property Industry
Incompetent ...
Share On :
1 Star Review
By : 'Julie'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SW11
4 Jul 2018
People found this helpful2
Avoid any dealing with this agency. They are incompetent, unresponsive and simply lie. They ripped out the flooring without letting us know and we've been living with cement floors for 6 months! they are simply awful - I would rather poke my eyes out than ever have to deal with these... Read Full Review
Comments (0)Was this helpful?:
Julie Kelly said about Kinleigh Folkard & Hayward
Services : Letting( As a Tenant )Date: 3rd Jul 2018
Avoid any dealing with this agency. They are incompetent, unresponsive and simply lie. They ripped out the flooring without letting us know and we've been living with cement floors for 6 months! they are simply awful - I would rather poke my eyes out than ever have to deal with these incompetent people ever again.
The UK's Largest Customer Review Website for the Property Industry
We needed a quick sale and ...
Share On :
5 Star Review
By : 'Matt'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : N8
17 May 2017
People found this helpful0
We needed a quick sale and all the agents we dealt with at KFH Crouch End were excellent - friendly, great communication, it was a real team effort and not only did they get us a good price but they got the job done asap! Couldn't be happier with... Read Full Review
Comments (0)Was this helpful?:
Matt said about Kinleigh Folkard & Hayward
Services : Sales( As a Vendor )Date: 16th May 2017
We needed a quick sale and all the agents we dealt with at KFH Crouch End were excellent - friendly, great communication, it was a real team effort and not only did they get us a good price but they got the job done asap! Couldn't be happier with them.
The UK's Largest Customer Review Website for the Property Industry
She has been really kind and ...
Share On :
5 Star Review
Casey
By : 'Daniele'
Services : Letting( As a Tenant )
Rent PCM : £1018
Would you recommend ? : Yes
Postcode : N8
16 Nov 2015
People found this helpful0
She has been really kind and helpful with us, finding the right place for the right amount and she made us feel full of care and... Read Full Review
Comments (0)Was this helpful?:
Daniele said about Kinleigh Folkard & Hayward
Services : Letting( As a Tenant )Date: 16th Nov 2015
She has been really kind and helpful with us, finding the right place for the right amount and she made us feel full of care and attentions
The UK's Largest Customer Review Website for the Property Industry
My experience with Kinleigh ...
Share On :
5 Star Review
Casey
By : 'Eleonora'
Services : Letting( As a Tenant )
Rent PCM : £1018
Would you recommend ? : Yes
Postcode : N8
13 Nov 2015
People found this helpful0
My experience with Kinleigh & Folkard Hayword has been excellent. We first went to the branch based next to Hyde Park and when we saw the advertisement for the property we then rent in Crouchend, the consultant contact directly his collegue and gave her all our details with no needs to do... Read Full Review
Comments (0)My experience with Kinleigh & Folkard Hayword has been excellent.
Was this helpful?:
Eleonora said about Kinleigh Folkard & Hayward
Services : Letting( As a Tenant )Date: 13th Nov 2015
My experience with Kinleigh & Folkard Hayword has been excellent.
We first went to the branch based next to Hyde Park and when we saw the advertisement for the property we then rent in Crouchend, the consultant contact directly his collegue and gave her all our details with no needs to do another registration.
Our consultant was extremely helpful and managed a brilliant mediation with the Landlord who finally agreed with all our requests.
Definitely to suggest to everyone struggling to find their perfect house!
The UK's Largest Customer Review Website for the Property Industry
Casey was very helpful ...
Share On :
4 Star Review
Casey
By : 'Haslam'
Services : Letting( As a Tenant )
Rent PCM : £1650
Would you recommend ? : Yes
Postcode : N4
12 Nov 2015
People found this helpful0
Casey was very helpful throughout the whole process. She was friendly and helpful and did a good job of communicating where we were in the process and smoothing out any hiccups that came... Read Full Review
Comments (0)Was this helpful?:
Haslam said about Kinleigh Folkard & Hayward
Services : Letting( As a Tenant )Date: 12th Nov 2015
Casey was very helpful throughout the whole process. She was friendly and helpful and did a good job of communicating where we were in the process and smoothing out any hiccups that came along.
The UK's Largest Customer Review Website for the Property Industry
Probably one of the worst ...
Share On :
2 Star Review
By : 'proveyourself'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : N8
15 May 2014
People found this helpful2
Probably one of the worst companies we've had to deal with in our years of renting. Complete lack of organisation is an understatement and everything was a hassle! When we were shown around the flat the agent had no information to hand - what furniture was/wasn't included, for example. Once we... Read Full Review
What agent could do to change your mind?
Be proactive, don\'t make promises you can\'t keep, have respect for tenants instead of only caring about the landlords interests. You\'ll find they are two sides of the same coin. And get organised!
Comments (0)Probably one of the worst companies we've had to deal with in our years of renting. Complete lack of organisation is an understatement and everything was a hassle! When we were shown around the flat the agent had no information to hand - what furniture was/wasn't included, for example. Once we put our deposit down, I had to chase for everything - No information was given to us with regards to when the deposit was due, when we were signing the agreement, etc. Then they changed our moving in date and back tracked on the car parking space that had been arranged. KFH flat refused to get involved with helping us find an alternative, so we ended up renting one separately with another agent with less than a week to go, which was stressful given the lack of guest or street parking at the building we were renting. We were promised the flat would be professionally cleaned, but the day before we moved in Nicole called us to say that it had only been cleaned to an "Ok domestic standard" by the previous tenants. She said we could request a professional clean from the landlord but it would have to be after we moved in and that the landlord would have to approve it first. Then why promise a professional clean in the first place?
Was this helpful?:
proveyourself said about Kinleigh Folkard & Hayward
Services : Letting( As a Tenant )Date: 14th May 2014
Probably one of the worst companies we've had to deal with in our years of renting. Complete lack of organisation is an understatement and everything was a hassle! When we were shown around the flat the agent had no information to hand - what furniture was/wasn't included, for example. Once we put our deposit down, I had to chase for everything - No information was given to us with regards to when the deposit was due, when we were signing the agreement, etc. Then they changed our moving in date and back tracked on the car parking space that had been arranged. KFH flat refused to get involved with helping us find an alternative, so we ended up renting one separately with another agent with less than a week to go, which was stressful given the lack of guest or street parking at the building we were renting. We were promised the flat would be professionally cleaned, but the day before we moved in Nicole called us to say that it had only been cleaned to an "Ok domestic standard" by the previous tenants. She said we could request a professional clean from the landlord but it would have to be after we moved in and that the landlord would have to approve it first. Then why promise a professional clean in the first place?
We dealt with one Property Manager Lenka who was great but she then left, and was replaced by someone with an awful attitude who really couldn't care less. It took over three months to get the cooker hood and balcony doors fixed after constant chasing. She then left and was replaced again, so you never got to speak to the same person and everything seemed liked chaos at their head office.
We then gave notice in writing to terminate and sent via Recorded delivery, which I called to check they had received - they had. They proceeded to re market the property, several viewings were arranged and then cancelled or postponed which was a bit of a pain. One week before we were due to move out I called to find out when the check out inventory was being done to be told that they had no record of us giving notice and they had no idea what I was talking about, despite them having found new tenants! It seemed that the Crouch End branch didn't communicate with Head Office and vice versa. We also had to chase for return of our deposit, although at least we got the full amount back with no quibbles.
We then received the check out inventory in the post to our new address, but addressed to the new tenants of the flat we had left. We called to point out the error, but this was not corrected as we proceeded to receive letters chasing rent for the new tenants, at our new address! Again, something else that took a few phone calls too many to sort out.
It seems that any London agent these days could do a great job at finding tenants because of the high demand for places to live, but there is such a lack of care for tenants even when they pay on time in full, look after the place and leave it spotless at the end, like we did! And it seems the new tenants don't pay on time, so the landlord will lose out there. KFH Head office clearly have high turnover of staff and can't cope with the workload, and I can't see that it's any better at branch level, although we did deal with Stephanie on occasion who was probably the only person who ever helped us with anything! All in all KFH are probably fine if you're a landlord who doesn't care about holding onto good tenants, or if you're a tenant who doesn't care about keeping the place in order or paying your rent on time, but if you're anything else I'd avoid.
The UK's Largest Customer Review Website for the Property Industry
I was with other agents and ...
Share On :
5 Star Review
Stephanie
By : 'tony'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : N6
15 Oct 2013
People found this helpful0
I was with other agents and it took months and they turned up empty handed, KFH found a tenant for me very quickly, Stephanie dealt with the whole process efficiently and were very polite and... Read Full Review
Comments (0)Was this helpful?:
tony said about Kinleigh Folkard & Hayward
Services : Letting( As a Owner )Date: 15th Oct 2013
I was with other agents and it took months and they turned up empty handed, KFH found a tenant for me very quickly, Stephanie dealt with the whole process efficiently and were very polite and courteous.
The UK's Largest Customer Review Website for the Property Industry
Stephanie was fantastic in ...
Share On :
5 Star Review
Stephanie
By : 'Dan'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N6
16 Aug 2013
People found this helpful0
Stephanie was fantastic in helping me secure a new property on the run up to Christmas when I needed to make sure both me and my dog weren't homeless over Christmas....not an easy task with a dog! She has a fantastic way about her and at a time of great stress where i'd been let down by a number ... Read Full Review
Comments (0)Was this helpful?:
Dan B said about Kinleigh Folkard & Hayward
Services : Letting( As a Tenant )Date: 15th Aug 2013
Stephanie was fantastic in helping me secure a new property on the run up to Christmas when I needed to make sure both me and my dog weren't homeless over Christmas....not an easy task with a dog! She has a fantastic way about her and at a time of great stress where i'd been let down by a number of agents, her words of 'I'll help you' were a great relief and she really meant it! Thank you Stephanie!
The UK's Largest Customer Review Website for the Property Industry
I had such a nightmare ...
Share On :
5 Star Review
Stephanie
By : 'ES'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N8
30 Jan 2013
People found this helpful0
I had such a nightmare experience with my previous letting agents - Keatons - so it was such a breath of fresh air to deal with Stephanie at KFH. She was always very friendly and not at all pushy when we viewed the property. If when we tried to phone her she wasn't available, she would always... Read Full Review
Comments (0)I had such a nightmare experience with my previous letting agents - Keatons - so it was such a breath of fresh air to deal with Stephanie at KFH.
Was this helpful?:
ES said about Kinleigh Folkard & Hayward
Services : Letting( As a Tenant )Date: 30th Jan 2013
I had such a nightmare experience with my previous letting agents - Keatons - so it was such a breath of fresh air to deal with Stephanie at KFH.
She was always very friendly and not at all pushy when we viewed the property. If when we tried to phone her she wasn't available, she would always call us back asap.
If only all estate/letting agents had her attitude!
The UK's Largest Customer Review Website for the Property Industry
I have to say that my first ...
Share On :
5 Star Review
Nicole
Damien
By : 'Happy'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : N8
13 Dec 2012
People found this helpful0
I have to say that my first experience of KFH was not a good one, this was due to a useless member of their team! I am happy to say that I stuck with them & subsequently dealt with Damien, who was refreshingly polite & helpful. He's now the lettings manager. My most recent experience... Read Full Review
Comments (0)I have to say that my first experience of KFH was not a good one, this was due to a useless member of their team!
Was this helpful?:
Happy KFH LL said about Kinleigh Folkard & Hayward
Services : Letting( As a Owner )Date: 13th Dec 2012
I have to say that my first experience of KFH was not a good one, this was due to a useless member of their team!
I am happy to say that I stuck with them & subsequently dealt with Damien, who was refreshingly polite & helpful. He's now the lettings manager. My most recent experience has been with Nicole, a courteous, helpful & diligent young lady. She kept in touch with me though out the process of marketing/viewing without being pushy.
Both Nicole & Damien are assets to KFH.
The UK's Largest Customer Review Website for the Property Industry
1 - 11 of 11 items
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
