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Birmingham, B43
3.7/5, 6 Reviews
67% Recommended
67% sales valuation accuracy
67% sales fee satisfaction
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"Dixons did a really excellent ..."
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5 Star Review
Andrew
By : 'Terry'
Services : Sales(As a Vendor)
Sold price : £145000
Would you recommend ? : Yes
Postcode : B71
Oct 26, 2015
People found this helpful0
Dixons did a really excellent job from start to finish. They found a buyer within a week and, as the property was empty, the whole transaction was sorted within 2 months. Their staff were always helpful and there was good communication from them and their solicitors, who were extremely efficient. Many thanks for all your help, especially Andy and Dale.
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 67% | 67.00% | £130,000 | £145,000 |
Address
Dixons
4 Cross Lane, Birmingham, West Midlands
B43 6LN
0121 371 9103
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Dixons Branches (View All 35)
Me and my wife had an ...
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5 Star Review
Zahida
By : 'J'
Services : Mortgages
Sold price : £161
Would you recommend ? : Yes
Postcode : B43
Aug 21, 2016
People found this helpful0
Me and my wife had an excellent experience buying our first family home. Zahida was more than accommodating and didn't waste our time unlike other agents we've delalt with in the past. I was always told that buying a house can be stressful but everything was so smooth and was processed within the... Read Full Review
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J & Suki said about Dixons
Services : Mortgages( )Date: 21st Aug 2016
Me and my wife had an excellent experience buying our first family home. Zahida was more than accommodating and didn't waste our time unlike other agents we've delalt with in the past. I was always told that buying a house can be stressful but everything was so smooth and was processed within the period mentioned.
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Dixons is absolutely the ...
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5 Star Review
Andrew
By : 'Barry'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : B19
Jun 12, 2016
People found this helpful1
Dixons is absolutely the number one estate agents and throughly worth their fees. I was always told you get what you pay for, and Dixons knew exactly what they were doing from day one. Aaron had already lined up block viewings from the first day, and the offers came rolling in fast, which enabled... Read Full Review
What agent could do to change your mind?
We actually got a £500 discount, so we're not complaining!
Comments on Agent Fees
We actually got a £500 discount, so we're not complaining!
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Barry said about Dixons
Services : Sales( As a Vendor )Date: 12th Jun 2016
Dixons is absolutely the number one estate agents and throughly worth their fees. I was always told you get what you pay for, and Dixons knew exactly what they were doing from day one. Aaron had already lined up block viewings from the first day, and the offers came rolling in fast, which enabled the house to be sold in a few days....wow! Don't go messing around with upstarts, Dixons are number one with a first class service.
The UK's Largest Customer Review Website for the Property Industry
Dixons did a really excellent ...
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5 Star Review
Andrew
By : 'Terry'
Services : Sales( As a Vendor )
Sold price : £145000
Would you recommend ? : Yes
Postcode : B71
Oct 26, 2015
People found this helpful0
Dixons did a really excellent job from start to finish. They found a buyer within a week and, as the property was empty, the whole transaction was sorted within 2 months. Their staff were always helpful and there was good communication from them and their solicitors, who were extremely efficient. ... Read Full Review
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Terry said about Dixons
Services : Sales( As a Vendor )Date: 26th Oct 2015
Dixons did a really excellent job from start to finish. They found a buyer within a week and, as the property was empty, the whole transaction was sorted within 2 months. Their staff were always helpful and there was good communication from them and their solicitors, who were extremely efficient. Many thanks for all your help, especially Andy and Dale.
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Great service from the start ...
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5 Star Review
By : 'Missd'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Sep 1, 2015
People found this helpful0
Great service from the start Aaron had great customer service skills which put me at ease. I was given sound advice on my property. I was also given great advice and continued support from my mortgage advisor within Dixons. The after sales team Sam was a star.. dealing with my incompetent legal... Read Full Review
Comments (0)Great service from the start Aaron had great customer service skills which put me at ease. I was given sound advice on my property. I was also given great advice and continued support from my mortgage advisor within Dixons. The after sales team Sam was a star.. dealing with my incompetent legal team (zahida was too). The branch manager kept me going too when I nearly lost my purchase (again down to my legal team).
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Missd said about Dixons
Services : Sales( As a Vendor )Date: 1st Sep 2015
Great service from the start Aaron had great customer service skills which put me at ease. I was given sound advice on my property. I was also given great advice and continued support from my mortgage advisor within Dixons. The after sales team Sam was a star.. dealing with my incompetent legal team (zahida was too). The branch manager kept me going too when I nearly lost my purchase (again down to my legal team).
However we got there in the end. They are a wonderful team and I would recommend them to family and friends. ...
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Put my house on the market ...
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1 Star Review
By : 'Tony'
Services : Sales( As a Vendor )
Sold price : £130000
Would you recommend ? : No
Postcode : B42
Sep 29, 2014
People found this helpful3
Put my house on the market with this estate agent after falling for a very slick sales pitch. Rep did not mention that you could negotiate on the fee (have since found that this is possible to do). House then went on the market at £140k. After a few viewings (at which the estate agents did not... Read Full Review
What agent could do to change your mind?
The sales rep who initially comes out should have pointed out that there is room for negotiation on the fee - if a house price has to be dropped to gain a sale then Dixons should experience the same percentage drop as an incentive to get the seller the best price. The fact that the agency could not bother sending people out to any of the viewings yet still expect the same fee is also something that should be taken into consideration.
Comments on Agent Fees
Fees should be more negotiable and should reflect the final selling price as opposed to the initial selling price which the agent tends to pitch at too high a level in order to obtain the sellers business.
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Tony said about Dixons
Services : Sales( As a Vendor )Date: 29th Sep 2014
Put my house on the market with this estate agent after falling for a very slick sales pitch. Rep did not mention that you could negotiate on the fee (have since found that this is possible to do). House then went on the market at £140k. After a few viewings (at which the estate agents did not bother to attend so I had to do all the viewings myself plus then had to chase the agents up for feedback as never bothered to contact me). After a couple of months of no offers I dropped the price to £135K and still did the viewings myself - eventually sold at £130k so agent had obviously overpriced valuation in order to obtain my business. What is annoying about all of this is the fact that I have had a £10k drop whilst agent does not experience any shortfall at all in their £3600 fee not to mention the fact they did not bother attending any of the viewings or, as mentioned, provide feedback. My advice to anyone considering using Dixons in general is to negotiate a drop in their fee similar to the drop in the actual sale price of the property compared to the original selling price. In my own instance I have seen a drop of about 8% on the sale price and as such would expect Dixons to drop a similar percentage but when I queried the fact that the contract has a section for percentage fees they said they no longer do percentages (not true as this can be negotiated). Annoying staff member pointed out "you signed the contract" - true, but I signed the contract for the house to be sold at £140K not £130K. Sadly this is one of those instances where you "live and learn" and I wish I had done my homework prior to going with Dixons. My only consolation is that I know a few people who are going onto the market with their own properties so at least I can steer them away from Dixons which is the type of agency that gives the industry a bad name.
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Stay away from Dixons at all ...
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1 Star Review
Andrew
By : 'Miss'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : B43
Jan 29, 2014
People found this helpful2
Stay away from Dixons at all costs. Andrew does nothing but lie to prospective customers. I put an offer in on a property only to find out the offer was never actually put forward to the seller. Lie after lie after lie means this is either the worst estate agent I can imagine or they just employ a... Read Full Review
What agent could do to change your mind?
Tell thr truth, not mess me about and actually care about customers and not just his bonus!
Comments (1)Was this helpful?:
Miss X said about Dixons
Services : Sales( Prospective Vendor/Buyer )Date: 29th Jan 2014
Stay away from Dixons at all costs. Andrew does nothing but lie to prospective customers. I put an offer in on a property only to find out the offer was never actually put forward to the seller. Lie after lie after lie means this is either the worst estate agent I can imagine or they just employ a bad egg that they need to get rid off before he damages their reputation further
The UK's Largest Customer Review Website for the Property Industry
By : GRAHAM RUSSON
Aug 31, 2019Happened to me in 1994 @Dixons. Went in offered £38,000 on a £42000. Bloke said he wasn't going to even offer it as it would be turned down. Bought house nearby- met new owner of house-...
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