By : 'Kanga' Services : Letting(As a Tenant) Rent PCM : £375 Would you recommend ? : No Postcode : LE15
17 Jul 2015
People found this helpful0
Corrupt ! I informed the agents that I intended to vacate the property early as they had not carried essential electrical work and it was in a dangerous condition. They ignored all my letters ,emails and phone calls .They also deny any knowledge of me reporting any faults to them, despite the fact they did send out an electrician to do the work but he said he'd be negligent to attempt to put right the electrics as there was no RCD protection and he'd have to inform the agents. They chose to ignore his advice and are disputing my deposit ,adding on charges for decorating and professional cleaning. They are issuing (what I believe ) bogus invoices for extortionate amounts for cleaning etc. I've googled the cleaning company "Carl Stratton Lets Clean" and it doesn't seem to exist. I am in the process of reporting them to Action Fraud. Avoid at all costs, you have been warned. Managing director is David Crooke, * need I say more!
What agent could do to change your mind?
Admit they are lying, address the issues, instead of taking the easy option of burying their heads in the sand.
Comments on Agent Fees
Rip you off with bogus invoices for work that wasn't carried out by companies that don't exist !
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By : 'Wiseowl' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : LE
17 Mar 2016
People found this helpful0
I have been a client with this firm for several years. They are well managed, honest and helpful. The gentleman, who gave a one star review- admits s opting out of his contract early and, therefore, breaking his contract.What he says should be considered in that... Read Full Review
Services : Letting( As a Owner )Date: 17th Mar 2016
I have been a client with this firm for several years. They are well managed, honest and helpful. The gentleman, who gave a one star review- admits s opting out of his contract early and, therefore, breaking his contract.What he says should be considered in that light.
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Corrupt ! I informed the ...
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1 Star Review
By : 'Kanga' Services : Letting( As a Tenant ) Rent PCM : £375 Would you recommend ? : No Postcode : LE15
17 Jul 2015
People found this helpful0
Corrupt ! I informed the agents that I intended to vacate the property early as they had not carried essential electrical work and it was in a dangerous condition. They ignored all my letters ,emails and phone calls .They also deny any knowledge of me reporting any faults to them, despite the fact... Read Full Review
What agent could do to change your mind?
Admit they are lying, address the issues, instead of taking the easy option of burying their heads in the sand.
Comments on Agent Fees
Rip you off with bogus invoices for work that wasn't carried out by companies that don't exist !
Services : Letting( As a Tenant )Date: 16th Jul 2015
Corrupt ! I informed the agents that I intended to vacate the property early as they had not carried essential electrical work and it was in a dangerous condition. They ignored all my letters ,emails and phone calls .They also deny any knowledge of me reporting any faults to them, despite the fact they did send out an electrician to do the work but he said he'd be negligent to attempt to put right the electrics as there was no RCD protection and he'd have to inform the agents. They chose to ignore his advice and are disputing my deposit ,adding on charges for decorating and professional cleaning. They are issuing (what I believe ) bogus invoices for extortionate amounts for cleaning etc. I've googled the cleaning company "Carl Stratton Lets Clean" and it doesn't seem to exist. I am in the process of reporting them to Action Fraud. Avoid at all costs, you have been warned. Managing director is David Crooke, * need I say more!
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We have had nothing but bad ...
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1 Star Review
By : 'Justice' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : LE15
26 May 2014
People found this helpful2
We have had nothing but bad experience with this company from poor maintenance issue's to incorrect landlord safety certificates, continually making appointments for trades people to turn up and they never do.
But incredibly falsification of documents we received a notice to vacate which in it;s ... Read Full Review
What agent could do to change your mind?
Be honest and admit their mistake that was all they had to do
Services : Letting( As a Tenant )Date: 25th May 2014
We have had nothing but bad experience with this company from poor maintenance issue's to incorrect landlord safety certificates, continually making appointments for trades people to turn up and they never do.
But incredibly falsification of documents we received a notice to vacate which in it;s self is fine but when we looked deeper into the notice it was illegal due to Moores failing to sign it, I notified them of this and was basically called a liar over the phone I immediately went to the main office in Stamford and confronted David Crooke and showed him the original document we had been sent which was not signed the following day we received a scanned so called copy of what was sent and guess what it now had a signature on it. fortunately for us they have made a massive mistake with this as well, so it is easy to prove which is the original.
I do not know whether it is his staff cover themselves because they sent the wrong one out or in fact it was David himself that has now singed the notice after the event either way now we will have to go to court which will cause further problems not just for us but the landlord as well, as we will not be leaving now until we have proven in court the notice is incorrect and will need to be served again we know the landlord wishes to sell but this will now only delay matters.
So not only Crooke by name but also by nature
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