“Absolutely terrible company do not use under any circumstance, while ......”
1 Star Review
Apr 02,2014
By:
'Lima'
Apr 02,2014
Branch: Plymouth, Hyde Park House
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: PL2
Branch: Plymouth, Hyde Park House
Lettings (as a Tenant)
Postcode: PL2
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Absolutely terrible company do not use under any circumstance, while viewing the property we noticed that the paint from the bathroom ceiling was peeling, we were assured that this would be fixed before moving in (this has still not been touched 18 months later). Whenever we asked to get something fixed we are told to contact the landlord who does nothing. We have mentioned several times about our fire alarm being broken and this is constantly ignored despite being a legal requirement. The only time anything in our house has been fixed is because we had people move into the vacant basement flat and the workmen refused to paint until we had our bathroom resealed. Now we are moving out we have basically been backed into the corner to pay £90 + VAT in case we cannot complete the move before the end of next month.
The company are quick to grab your money and do the bare minimum while you're paying them for the pleasure.
Avoid like the plague.
What agent could do to change your mind?
Treat your customers like human beings rather than simply cash cows. No matter how many times we have contacted your company regarding issues with the property we are simply told that it is not there problem.
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