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Chiswick, London W4

2/5, 33 Reviews
27% Recommended

0% sales valuation accuracy

0% sales fee satisfaction

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At Foxtons Chiswick our expert sales and lettings teams are dedicated to helping you buy, sell, rent and let your property in Chiswick and the surrounding areas, including Acton, Hammersmith, Ravenscourt Park and Turnham Green.
"Chris Cooper found us an..."

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5 Star Review
UserName

Chris

By : 'S'
Services : Letting(As a Tenant)
Would you recommend ? : Yes
Postcode : W6

Dec 27, 2013
People found this helpful1

Chris Cooper found us an apartment to rent for 4 weeks. He was professional, reliable and managed the negotiation brilliantly. We were really impressed with how he managed the transaction, bringing it from start to finish within a few days in what was a rather difficult situation, as most landlords weren't willing to go for such a short let. The apartment was exactly right for our needs, and Chris did everything he promised as we went along, from finding out the porter's mobile number to visiting the apartment the day before we moved in to ensure it had been cleaned. These are the kind of things that many people agree to do, but don't follow through with, and we so appreciate what he did for us. Even after we moved in, Chris continued to be contactable and helped us with our settling in issues. When we found out that we needed to extend the lease for 2 more weeks, Chris got Fi Walkley on the case, and she too was absolutely amazing. The landlord wasn't too keen to extend, but she knew we desperately needed the extra 2 weeks, and she made sure that she kept badgering him until he relented. I can't say how many sleepless nights she saved me. We are so pleased with our experience with Chris and Fi. We've been telling all our friends about the amazing service we received from Foxtons.

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sale0%0%£360,000£475,000
Areas covered
  • TW8
  • W3
  • W4
  • W6
Address

Foxtons
225a Chiswick High RoadLondon, Greater London
W4 2DW
020 8996 6000

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Foxtons Branches (View All 68)
worst real estate ...

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1 Star Review

By : 'laura'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SW7

Dec 7, 2023
People found this helpful0

worst real estate ever, I had the worst experience of my life...never saw in my life such a horrible service, miss of honesty and professionalism and I have seen so many real estate agencies in my life. I had to take a lawyer to get out from the worst nightmare in my life. Please do not use... Read Full Review

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Government initiative to ...

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1 Star Review

By : 'Ford'
Services : Letting( As a Tenant )
Rent PCM : £1800
Would you recommend ? : No
Postcode : N10

Sep 7, 2023
People found this helpful1

I am convinced Foxtons is a government initiative to employ mentally disabled people. Do not be fooled by their prestige or firmly established status, this company is run by complete morons. They constantly put incorrect info on our contract and had to ask us to resign it multiple times, they would ... Read Full Review

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RUN AWAY AND AVOID AT ALL ...

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1 Star Review
UserName

Latisha

By : 'Dinos'
Services : Letting( As a Tenant )
Rent PCM : £1614
Would you recommend ? : No
Postcode : SW3

Apr 6, 2023
People found this helpful5

As a tenant I have had the worst experience ever from this awful company which used to be the most famous and iconic 10 years ago. Avoid AT ALL cost to rent through them, particularly if they also mange the property. Talha, Eleanor and Ella Badman, are the worst property managers in the industry -... Read Full Review

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A positive moving out ...

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5 Star Review
UserName

Narean

By : 'Yasmin'
Services : Letting( As a Tenant )
Rent PCM : £1450
Would you recommend ? : Yes
Postcode : W4

Jan 20, 2023
People found this helpful0

For personal reasons I informed Narean that I wanted to leave the accommodation I have been renting for the past 4 months and break my contract early in order to move outside of London. This was fine straight away and he answered my calls, messages and voice recordings whenever I had queries and... Read Full Review

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Narean at Foxtons in Chiswick ...

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5 Star Review

By : 'Yasmin'
Services : Letting( As a Tenant )
Rent PCM : £1450
Would you recommend ? : Yes
Postcode : W4

Nov 12, 2022
People found this helpful0

Narean at Foxtons in Chiswick helped me since the moment I wanted to move. He very diligently responded to my queries and we spoke several times on the phone about the arrangements for me moving and I always felt I could ask what I wanted and needed, which felt especially important to me given this ... Read Full Review

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It’s a shame that ...

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1 Star Review
UserName

Jonathan

By : 'Rozalia'
Services : Letting( As a Tenant )
Rent PCM : £2595
Would you recommend ? : No
Postcode : W3

Sep 5, 2022
People found this helpful1

It’s a shame that you can’t give minus star reviews. They don’t call them F**ckstons for nothing. I strongly recommend that you do not rent from Foxtons. Our experience with the Chiswick branch was awful. Firstly we were “sold the house” by... Read Full Review

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We moved into a 2 bed flat in ...

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1 Star Review

By : 'Tenants'
Services : Letting( As a Tenant )
Rent PCM : £1700
Would you recommend ? : No
Postcode : W13

Apr 7, 2022
People found this helpful3

We moved into a 2 bed flat in brentford(£1700/month) and soon after that we realised that the flat didn't have hot water or heating. Long story short, we moved out after 6 months and the there was still no hot water or heating. We agreed a back dated compensation but if we had been ... Read Full Review

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Worst ...

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1 Star Review

By : 'Farzad'
Services : Letting( As a Tenant )
Rent PCM : £1625
Would you recommend ? : No
Postcode : W4

Sep 20, 2021
People found this helpful1

We are new in UK and we rented an apartment in Chizwick to be able to register my son to the school. we paid 7 months in advance and received the contract and agents promised to do the painting in 3 weeks time and fix other issues like heaters and bathroom cleaning asap. After few days we... Read Full Review

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Overpromising for ...

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1 Star Review

By : 'Ryan'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : W2

Aug 4, 2021
People found this helpful4

I gave Foxtons a second chance, but they turned me down twice. Now I have to cancel my wedding and nearly homeless. Several weeks ago I gave Foxtons a negative review, and when they contacted me, I removed it. I was too foolish and too naive to trust them again. So this time I have to leave my... Read Full Review

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Terrible ...

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1 Star Review

By : 'Anna'
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : No
Postcode : W6

Jan 25, 2021
People found this helpful3

If I could I will put -20, not even +1. Terrible experience of human discrimination. I strongly advice to avoid... Read Full Review

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Time ...

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1 Star Review

By : 'T'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : SL4

Sep 20, 2020
People found this helpful3

Time wasters. Took over 2weeks for them to arrange a house valuations. Then once everything was agreed and i signed the contract it took another 2 weeks of me chasing for them to even get in touch about putting the house on the market, at which point out of nowhere they tried to get me to lower my... Read Full Review

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Maintenance is just a name ...

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1 Star Review

By : 'Mo'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : TW8

Jun 3, 2020
People found this helpful2

Maintenance is just a name they do nothing, no response for days and I have been without a washing machine for a whole month now, they ignore emails. they are so responsive and quick when it comes to... Read Full Review

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So far I'm very ...

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1 Star Review

By : 'Gary'
Services : Letting( As a Tenant )
Rent PCM : £2500
Would you recommend ? : No
Postcode : W4

Oct 8, 2019
People found this helpful3

So far I'm very disappointed with the whole service I've received. They expect you to jump through their hoops to rent from them, as soon as they have your money they disappear. At the outset I gave a long list of things that needed addressing, rotten kitchen worktop, carpets unfit... Read Full Review

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Excellent ...

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4 Star Review
UserName

Gary

By : 'RHP'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : W3

Jun 18, 2019
People found this helpful0

I have just bought my property through Foxtons Chiswick and found the service to be excellent. Gary Runnels was the agent who dealt with the sale. He was very professional, efficient and... Read Full Review


Comments on Agent Fees

n\/a

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Poor ...

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1 Star Review
UserName

tanya

By : 'T'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : W4

Jan 22, 2019
People found this helpful1

Their service in lettings is diabolical. They do not help in the slightest and be wary of them not giving back deposits when the property was cleaned and better than when we moved into the... Read Full Review


Comments on Agent Fees

Paid over the odds for a property that was in a slum condition.

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Foxtons ...

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1 Star Review

By : 'Unhappy'
Services : Letting( As a Owner )
Would you recommend ? : No

Aug 7, 2018
People found this helpful4

The management of my property has been perfunctory at best and negligible at worst. I discovered that I had a serial rental cheat in my unit that had already been evicted by Foxtons prior the uptake of my unit. During the rental period my unit has been trashed, several adult occupants in violation... Read Full Review

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Letting Manager is rude and ...

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1 Star Review
UserName

Jonathan

By : 'Tiff'
Services : Letting( As a Tenant )
Rent PCM : £1750
Would you recommend ? : No
Postcode : W4

May 31, 2018
People found this helpful1

The negotiation staff forced to signed the contract and paid for over £5000( deposit + first rent payment) to secure the property. After that she changed the terms so many times and telling rule and law which is so annoying. Letting Manager is Jonathan he cant communicate with client/customer in... Read Full Review


Comments on Agent Fees

The agent fee is expensive with rubbish service

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Pay very high charges then ...

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1 Star Review

By : 'Ripped'
Services : Letting( As a Owner )
Rent PCM : £4000
Would you recommend ? : No
Postcode : NW6

Jan 26, 2018
People found this helpful3

Pay very high charges then expect to do all the work yourself getting quotes and repairs done, and cleaning and removing rubbish. You'll pay for any damages the tenants do too. If you don't do the work yourself they will let the property run down. They don't even bother visiting... Read Full Review


Comments on Agent Fees

If Foxtons manage your short lets expect to pay 30% of your rental fee to them plus at least another 10% or more in additional fees and charges. Exceptionally poor value for money. It must work out at £500+/hr of time they actually spend working on your behalf v's money charges. And the tenants are ripped off too.

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Im a landlord and Foxtons is ...

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1 Star Review
UserName

Madeleine

By : 'robert'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : NW1

Nov 14, 2017
People found this helpful6

Im a landlord and Foxtons is pursuing me legally for renewal fees for that they are not owed. The tenant moved out but they are still sending me threatening letters from their in-house solicitors. I have been on contact with a number of unhappy ex Foxtons customers and we have are going to approach ... Read Full Review

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By : MissJ

Jan 27, 2018

I am going through the same thing. They asked me to send them evidence that the tenant moved out and that there has been no transactions. I sent everything and they are still asking for renewal fee!...

Terrible terrible letting ...

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1 Star Review

By : 'Amarpal'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : TW7

Sep 5, 2017
People found this helpful2

Terrible terrible letting agent. Let property for 2 years. The tenant left in 6 months and left the property in a real state. There was not a single visit checks by the agent even though it was fully managed. There was no attempt by agent to visit the flat to check the state after the tenant... Read Full Review


Comments on Agent Fees

Agent fees is almost twice as high as local agents. They have good technology to manage things but the service is terrible and would not recommend to anyone even as the last resort.

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1 - 20 of 33 items
No fees information available

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 5/11/2017, 8:32:07 AM by allAgents

Awards won by Foxtons, London W4 2DW