By : 'Polly' Services : Letting(As a Owner) Would you recommend ? : No Postcode : G40
Sep 12, 2013
People found this helpful1
Joined Learmonts over a year and a half ago under the impression they had an office in Glasgow - as is displayed on their website. Later found out they haven't had an office in Glasgow for some time but still continue to advertise as having an office there!!
The one good thing is they were fast in getting me tenants. However they would always keep the rent. I was chasing them up every month to say I haven't received my rent. They gave various reasons every time. Found out from other reviews I was not alone with them withholding the rents in their bank account every month.
Was this helpful?:
Browse popular links for estate agents, letting agents and properties nearby
By : 'Susan' Services : Letting( As a Owner ) Rent PCM : £475 Would you recommend ? : No Postcode : PA1
Aug 11, 2016
People found this helpful1
BE WARNED AS ABOVE COMMENTS! Avoid this letting agent at all costs! Rent is never on time, you call and you are met with excuses after excuses! Couldnt find me a tenant and broke the contract on a few occassions. I was with them for approx 1 year, in that time they did ONE inspection of my... Read Full Review
What agent could do to change your mind?
Shocking took their fees and didnt provide a seevice
Comments on Agent Fees
Shocking took their fees and didnt provide a seevice
Services : Letting( As a Owner )Date: 11th Aug 2016
BE WARNED AS ABOVE COMMENTS! Avoid this letting agent at all costs! Rent is never on time, you call and you are met with excuses after excuses! Couldnt find me a tenant and broke the contract on a few occassions. I was with them for approx 1 year, in that time they did ONE inspection of my property, avoided my calls and made excuse after excuse whenever i asked them a question about my property. NEVER got my rent on time (sometimes a month late) and that was everyone elses fault apart from Learmonts! Management poor, no customer relations skills at all, they take their commission and DO NOT provide a service. I asked for no benefits or smokers in my property! Low and behold i got both! Resulting in me having to repaint the whole property. They take NOTHING to do with the deposit scheme eventhough landlords are not legally allowed access to it they pushed that onto me for responsibility! Total Joke! Whenever tou ask a question they accuse you of being cheeky! Lol they are a total joke! AVOID AVOID AVOID, they literally take your money and DO NOT LOOK AFTER YOUR PROPERTY OR INTERESTS! They have caused me so much stress i am now off work with stress, as soon as i get better i will be seeking legal advice. My tenant was leaving my property pn the 18th Aug, still in contract, Learmonts stopped being my agents 2 working days before this, so thanks to another letting agent stepping in for me the current tenant could of left my property in any state as no one would of been there to do the exit itinerary etc they 100% dropped me in it, showing complete lack of professionalism, they didnt even have the decency to call me! They sent a one liner telling me my keys would be returned to me. I have never met such a cowboy company in my life! Shocking! Please avoid this company for the sake your own health and finances.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
Michelle Morrison and Andrew ...
Share On :
1 Star Review
Andrew
Michelle
By : 'Thomas' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : G24L
Jul 26, 2016
People found this helpful0
Michelle Morrison and Andrew Hamilton of Learmonts are involved in the theft of tenants and landlord's money for their own personal use. They have taken mine and my flatmate's security deposit, never placed it in an approved tenancy deposit scheme and now say it's gone and they are 'winding the... Read Full Review
Services : Letting( As a Tenant )Date: 26th Jul 2016
Michelle Morrison and Andrew Hamilton of Learmonts are involved in the theft of tenants and landlord's money for their own personal use. They have taken mine and my flatmate's security deposit, never placed it in an approved tenancy deposit scheme and now say it's gone and they are 'winding the business down'. As Daniel mentioned below, they are indeed con artists and we are currently exploring avenues by which we can regain our monies and ensure these people are not able to thieve from anyone else again.
The UK's Largest Customer Review Website for the Property Industry
Hi thomas, this is interesting as they are telling me the deposit scheme is nothing to do with them! I am a landlord and i know i am unable to have any handling in the tenants deposit, due to legal...
I would warn everyone to ...
Share On :
1 Star Review
By : 'Unhappy' Services : Letting( As a Tenant ) Rent PCM : £600 Would you recommend ? : No Postcode : PA4
Jul 18, 2016
People found this helpful0
I would warn everyone to avoid this company like the plague. We had numerous problems from the very first day we moved in. Emails were sent but there was always an excuse (usually someone else's fault, they never accepted responsibility). Now we're 2/3 of the way through our tenancy we've been... Read Full Review
Services : Letting( As a Tenant )Date: 18th Jul 2016
I would warn everyone to avoid this company like the plague. We had numerous problems from the very first day we moved in. Emails were sent but there was always an excuse (usually someone else's fault, they never accepted responsibility). Now we're 2/3 of the way through our tenancy we've been informed were being served with a notice to quit without a reason being given. All we ever wanted was repairs to be fixed in a timely manner and problems to be dealt with swift. We will never use this company again and won't recommend anyone we know to use them either. Takes ages for them to respond to you and when they do its usually a pack of lies.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
Avoid these * at all costs. ...
Share On :
1 Star Review
Jillian
By : 'Daniel' Services : Letting( As a Owner ) Rent PCM : £640 Would you recommend ? : No Postcode : G3
May 25, 2016
People found this helpful0
Avoid these * at all costs. I am a landlord, who trusted my property management to Learmonts. After countless late payments of rent to me, eventually they stopped paying altogether. On top of that, they have now attempted to blackmail me by refusing to pay their debts if I terminate their... Read Full Review
Comments on Agent Fees
Scam. The fees along with the tenants' rent have been stolen from me.
Services : Letting( As a Owner )Date: 25th May 2016
Avoid these * at all costs. I am a landlord, who trusted my property management to Learmonts. After countless late payments of rent to me, eventually they stopped paying altogether. On top of that, they have now attempted to blackmail me by refusing to pay their debts if I terminate their management of my property! They have misappropriated my funds, and are now unable or unwilling to make good on the criminal theft of my rental income. I'm disgusted by these con artists.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
Very poor letting ...
Share On :
1 Star Review
By : 'Sahir' Services : Letting( As a Owner ) Rent PCM : £400 Would you recommend ? : No Postcode : PA3
Sep 23, 2014
People found this helpful2
Very poor letting agent.
Stayed with them for years through convenience rather than the service they provided.
Finally cancelled this month as they are so bad it takes all my time chasing up their mistakes.
As many others say the rent money is never sent to me on time even though the people... Read Full Review
Services : Letting( As a Owner )Date: 23rd Sep 2014
Very poor letting agent. Stayed with them for years through convenience rather than the service they provided. Finally cancelled this month as they are so bad it takes all my time chasing up their mistakes. As many others say the rent money is never sent to me on time even though the people living in the flat pay on the due date every month.I get a different excuse every month,it is pathetic. They never give you a straight answer about anything and although pleasant to talk to I no loner trust a word they say.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
Very poor experience from ...
Share On :
1 Star Review
By : 'Ronald' Services : Letting( As a Owner ) Rent PCM : £600 Would you recommend ? : No Postcode : G20
Aug 19, 2014
People found this helpful1
Very poor experience from start to finish. Had to chase every month for rent payment despite the tenant paying on time. Phone calls not returned and poor customer service all round. Would definitely not recommend this company to landlords. Would be far easier and less stressful to manage yourself... Read Full Review
Services : Letting( As a Owner )Date: 19th Aug 2014
Very poor experience from start to finish. Had to chase every month for rent payment despite the tenant paying on time. Phone calls not returned and poor customer service all round. Would definitely not recommend this company to landlords. Would be far easier and less stressful to manage yourself and save yourself 10% + VAT!
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
Disgusting treatment of ...
Share On :
1 Star Review
By : 'Pat' Services : Letting( As a Prospective Landlord/Tenant ) Would you recommend ? : No Postcode : PA15
Jan 16, 2014
People found this helpful0
Disgusting treatment of potential customers! I emailed asking to view a flat, waited a few weeks and still no response. I checked the site again and the flat was gone! I thought it ignorant that they hadn't at least let me know it was no longer available, I emailed them to say as much.
I got... Read Full Review
Services : Letting( As a Prospective Landlord/Tenant )Date: 16th Jan 2014
Disgusting treatment of potential customers! I emailed asking to view a flat, waited a few weeks and still no response. I checked the site again and the flat was gone! I thought it ignorant that they hadn't at least let me know it was no longer available, I emailed them to say as much.
I got an automated response stating they would get back to me by the 14th Jan. Needless to say, ignorance and lies must go hand in hand, as they didn't even have the decency to mail back even though, and I quote them directly:
"we will deal with your enquiry and reply by the close of business on 14th January 2014"...
Steer well clear!
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
I had been a client with ...
Share On :
1 Star Review
Jillian
By : 'Disgruntled' Services : Letting( As a Owner ) Would you recommend ? : No Postcode : PA5
Sep 18, 2013
People found this helpful1
I had been a client with Learmonts for a number of years and of all the Letting Agents with whom I deal they are the WORST. The main problem is that they keep the rent due for 2 weeks or more and have to be chased for the funds. Their service has deteriorated significantly over the last twelve... Read Full Review
What agent could do to change your mind?
I gave them numerous chances to improve but the service deteriorated.
Services : Letting( As a Owner )Date: 18th Sep 2013
I had been a client with Learmonts for a number of years and of all the Letting Agents with whom I deal they are the WORST. The main problem is that they keep the rent due for 2 weeks or more and have to be chased for the funds. Their service has deteriorated significantly over the last twelve months and I wouldn't recommend them to my worst enemy. I would say that the staff are very pleasant but this is no consolation for the very poor service received.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
Joined Learmonts over a year ...
Share On :
1 Star Review
By : 'Polly' Services : Letting( As a Owner ) Would you recommend ? : No Postcode : G40
Sep 12, 2013
People found this helpful1
Joined Learmonts over a year and a half ago under the impression they had an office in Glasgow - as is displayed on their website. Later found out they haven't had an office in Glasgow for some time but still continue to advertise as having an office there!!
The one good thing is they were fast ... Read Full Review
Services : Letting( As a Owner )Date: 12th Sep 2013
Joined Learmonts over a year and a half ago under the impression they had an office in Glasgow - as is displayed on their website. Later found out they haven't had an office in Glasgow for some time but still continue to advertise as having an office there!!
The one good thing is they were fast in getting me tenants. However they would always keep the rent. I was chasing them up every month to say I haven't received my rent. They gave various reasons every time. Found out from other reviews I was not alone with them withholding the rents in their bank account every month.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
When I leased my flat from ...
Share On :
1 Star Review
By : 'loz' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : PA10
Dec 20, 2012
People found this helpful8
When I leased my flat from this company and I had no experience in how to deal with letting agencies. If i had know then what I know now I would have done more research, found out all the bad reviews and never used this company. Their customer service is shocking. When I moved out this... Read Full Review
What agent could do to change your mind?
returned my deposit without having to wait nearly 6 months and get Trading Standards involved
being open and honest about charges and not dreaming up new ones 5 months after I had left my let
not charging me for a damaged lock which was not damaged by me and I had actually left the let when the lock was damaged and living in my new home.
Services : Letting( As a Tenant )Date: 20th Dec 2012
When I leased my flat from this company and I had no experience in how to deal with letting agencies. If i had know then what I know now I would have done more research, found out all the bad reviews and never used this company. Their customer service is shocking. When I moved out this company kept my deposit saying that the carpet needed replacing. 5 months later the carpets were not replaced and new tenants were moving in. I had to get trading standards involved and eventually they said they would return my deposit. Then they informed me that they were deducting the cost of a new lock to the front door which had been damaged, but not by myself. There had be no mention of me paying for a new lock until 5 months after I had moved out and they found themself in a position of having to return my deposit. I am now wondering what charge they will dream up in another 5 months. I now find myself in the position of having to pursue the matter through a small claims court. I would never recommend using this company as they seem to be able to dream up charges without consulting you and 5 months after your lease has finished. Their main objective seems to be to not return a clients deposit. It doesnt suprise me that Learmonts has not joined the 'transparent agent' scheme, as this scheme is for agents that are open about independent customer feedback and have nothing to hide. I will never use this company again, my advice would be to find a agency that is open and transparent.
The UK's Largest Customer Review Website for the Property Industry
I've also had a terrible experience, and have left a review on TrustPilot.co.uk. The worrying part is that on the TrustPilot page, it appears that one of the staff there has left a positive review...
Please avoid like the ...
Share On :
1 Star Review
By : 'Dell' Services : Letting( As a Tenant ) Would you recommend ? : No
Oct 4, 2012
People found this helpful5
Please avoid like the plague... all they care about is money, not the tenant it took them almost a year to respond to a leak in the roof, when calling the office you get the most ridiculous excuses,also when the say you'll get your deposit back stating ''it can take up to 14 days'' it takes... Read Full Review
What agent could do to change your mind?
The caused us to move out, they needed to be more customer focused not money driven.
Services : Letting( As a Tenant )Date: 4th Oct 2012
Please avoid like the plague... all they care about is money, not the tenant it took them almost a year to respond to a leak in the roof, when calling the office you get the most ridiculous excuses,also when the say you'll get your deposit back stating ''it can take up to 14 days'' it takes longer or on the 14th day you'll get it.
One of my friends also went with them for a property in the end dealt directly with the landlord as things got done much quicker in the end the landlord went marching in to the office kicking off due to the amount he pays for maintenance etc to which the do jack S***.
The customer service is terrible avoid even if the property your interested in is perfect, you have been WARNED
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
1 - 11 of 11 items
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.