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Thetford, IP24
3.2/5, 5 Reviews
60% Recommended
100% sales valuation accuracy
100% sales fee satisfaction
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"Working with Haart has put me ..."
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1 Star Review
By : 'Clare'
Services : Letting(As a Tenant)
Would you recommend ? : No
Postcode : IP5
7 Aug 2013
People found this helpful3
Working with Haart has put me off renting in totality. Both Vanessa and Lara had to be constantly chased, promises were made and never delivered upon. As a manager Lara never bothered or had the decency to respond to my email. Apparently by being honest tenants who have paid a lot of money to improve the property means you are taken for granted and constantly messed around. You leave messages and calls are never returned, five months later I am still waiting for stuff to be fixed and when it does get fixed its sloppy and below stand! I can not wait to finish this lease!
What agent could do to change your mind?
Both of them can try treating their customers with some respect and not treating them like an inconvenience. Start returning calls, emails and deliver on your promises! Act in the best interest of the tenant well as the land lord and start treating your clients with some dignity and respect!
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By : ross
9 Mar 2018Hi there, We apologies for the poor experience you received with us, please email in to help@haart.co.uk so we can look into your experience. Thank you, Regards Ross
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 100% | 100.00% | £0 | £0 |
Address
haart
33 Riverside Walk, Thetford, Suffolk
IP24 2BB
01842 765531
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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haart Branches (View All 173)
We found all the staff at ...
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4 Star Review
Nadine
By : 'Rod'
Services : Sales( As a Vendor )
Sold price : £525
Would you recommend ? : Yes
Postcode : IP27
22 Nov 2022
People found this helpful0
We found all the staff at Haarts of Thetford pleasant and helpful during our house sale and purchase but must say a big thank you in particular to NADINE who took all of the stress away from us by chasing all solicitors and agents involved and keeping us fully up to date with everything that was... Read Full Review
Comments (0)
We found all the staff at Haarts of Thetford pleasant and helpful during our house sale and purchase but must say a big thank you in particular to NADINE who took all of the stress away from us by chasing all solicitors and agents involved and keeping us fully up to date with everything that was going on ,
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Rod Whyatt said about haart
Services : Sales( As a Vendor )Date: 22nd Nov 2022
We found all the staff at Haarts of Thetford pleasant and helpful during our house sale and purchase but must say a big thank you in particular to NADINE who took all of the stress away from us by chasing all solicitors and agents involved and keeping us fully up to date with everything that was going on ,
In an industry that sometimes has a bad name it must be a comfort to Haarts to have such an experience employee who is prepared to go the extra mile for their customers,we can't speak highly enough of Nadine,, thanks once again,Rod and Chris whyatt
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Beanie Curtis was very ...
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4 Star Review
Beanie
By : 'John'
Services : Letting( As a Owner )
Rent PCM : £280000
Would you recommend ? : Yes
Postcode : IP26
15 Oct 2021
People found this helpful0
Beanie Curtis was very helpful during our viewing. She inputted to the conversation intelligently and helped us decide that the house would not suit us. Realising more about what we wanted, she suggested a quick viewing of an alternative property. Within an hour we had viewed the property and... Read Full Review
Comments (0)Was this helpful?:
John Stickley said about haart
Services : Letting( As a Owner )Date: 15th Oct 2021
Beanie Curtis was very helpful during our viewing. She inputted to the conversation intelligently and helped us decide that the house would not suit us. Realising more about what we wanted, she suggested a quick viewing of an alternative property. Within an hour we had viewed the property and made an offer which was eventually accepted by the vendor. Thank you Beannie!
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First class ...
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5 Star Review
By : 'Happy'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : IP24
13 May 2019
People found this helpful0
Dan, Stuart and Jake went way beyond good service. Positive and very professional attitude without being pushy. Unfortunately we had to take our property off the market but will use Haart when we do move, used when we sold our last house and bought this one, a faultless transaction then, well... Read Full Review
Comments on Agent Fees
Not completed but fees very good
Comments (0)Dan, Stuart and Jake went way beyond good service. Positive and very professional attitude without being pushy.
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Happy client said about haart
Services : Sales( As a Vendor )Date: 12th May 2019
Dan, Stuart and Jake went way beyond good service. Positive and very professional attitude without being pushy.
Unfortunately we had to take our property off the market but will use Haart when we do move, used when we sold our last house and bought this one, a faultless transaction then, well recommended.
The UK's Largest Customer Review Website for the Property Industry
Working with Haart has put me ...
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1 Star Review
By : 'Clare'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : IP5
7 Aug 2013
People found this helpful3
Working with Haart has put me off renting in totality. Both Vanessa and Lara had to be constantly chased, promises were made and never delivered upon. As a manager Lara never bothered or had the decency to respond to my email. Apparently by being honest tenants who have paid a lot of money to... Read Full Review
What agent could do to change your mind?
Both of them can try treating their customers with some respect and not treating them like an inconvenience. Start returning calls, emails and deliver on your promises! Act in the best interest of the tenant well as the land lord and start treating your clients with some dignity and respect!
Comments (1)Was this helpful?:
Clare said about haart
Services : Letting( As a Tenant )Date: 6th Aug 2013
Working with Haart has put me off renting in totality. Both Vanessa and Lara had to be constantly chased, promises were made and never delivered upon. As a manager Lara never bothered or had the decency to respond to my email. Apparently by being honest tenants who have paid a lot of money to improve the property means you are taken for granted and constantly messed around. You leave messages and calls are never returned, five months later I am still waiting for stuff to be fixed and when it does get fixed its sloppy and below stand! I can not wait to finish this lease!
The UK's Largest Customer Review Website for the Property Industry
By : ross
9 Mar 2018Hi there, We apologies for the poor experience you received with us, please email in to help@haart.co.uk so we can look into your experience. Thank...
I used Haart's Thetford ...
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2 Star Review
By : 'roseandchan'
Services : Sales( As a Vendor )
Would you recommend ? : No
4 Nov 2007
People found this helpful0
I used Haart's Thetford branch. Sold throught them but they never knew what was going on. In the end we delt with buyer on the phone. Their conveyancing goes to some big office up north, who also never know whats going on! Sale did go through but no thanks to this agent. Manageress has bad... Read Full Review
Comments (2)Was this helpful?:
roseandchan said about haart
Services : Sales( As a Vendor )Date: 4th Nov 2007
I used Haart's Thetford branch. Sold throught them but they never knew what was going on. In the end we delt with buyer on the phone. Their conveyancing goes to some big office up north, who also never know whats going on! Sale did go through but no thanks to this agent. Manageress has bad attitude!!
The UK's Largest Customer Review Website for the Property Industry
By : Chunder
1 Dec 2007If you spell these comments might seem more...
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