100% sales valuation accuracy
100% sales fee satisfaction
Aug 07,2013
Aug 07,2013
3
people found
this helpful
this helpful
Working with Haart has put me off renting in totality. Both Vanessa and Lara had to be constantly chased, promises were made and never delivered upon. As a manager Lara never bothered or had the decency to respond to my email. Apparently by being honest tenants who have paid a lot of money to improve the property means you are taken for granted and constantly messed around. You leave messages and calls are never returned, five months later I am still waiting for stuff to be fixed and when it does get fixed its sloppy and below stand! I can not wait to finish this lease!
What agent could do to change your mind?
Both of them can try treating their customers with some respect and not treating them like an inconvenience. Start returning calls, emails and deliver on your promises! Act in the best interest of the tenant well as the land lord and start treating your clients with some dignity and respect!Attached Filesnbsp;
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Latest Reviews
22nd Nov 2022
reviewed by 'Rod'
7th Aug 2013
reviewed by 'Clare'
4th Nov 2007
reviewed by 'roseandchan'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 0 | 1 | 2 | 1 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Nov 22,2022
Nov 22,2022
0
people found
this helpful
this helpful
We found all the staff at Haarts of Thetford pleasant and helpful during our house sale and purchase but must say a big thank you in particular to NADINE who took all of the stress away from us by chasing all solicitors and agents involved ...
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Oct 15,2021
Oct 15,2021
0
people found
this helpful
this helpful
Beanie Curtis was very helpful during our viewing. She inputted to the conversation intelligently and helped us decide that the house would not suit us. Realising more about what we wanted, she suggested a quick viewing of an alternative property. Within an hour we had ...
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May 13,2019
May 13,2019
0
people found
this helpful
this helpful
Dan, Stuart and Jake went way beyond good service. Positive and very professional attitude without being pushy.
Unfortunately we had to take our property off the market but will use Haart when we do move, used when we sold our last house and bought this ...
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Comment on agent fees
Not completed but fees very good
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Aug 07,2013
Aug 07,2013
3
people found
this helpful
this helpful
Working with Haart has put me off renting in totality. Both Vanessa and Lara had to be constantly chased, promises were made and never delivered upon. As a manager Lara never bothered or had the decency to respond to my email. Apparently by being honest ...
read full review
read full review
What agent could do to change your mind?
Both of them can try treating their customers with some respect and not treating them like an inconvenience. Start returning calls, emails and deliver on your promises! Act in the best interest of the tenant well as the land lord and start treating your clients with some dignity and respect!Attached Filesnbsp;
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Mar 09, 2018
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(1)
Hi there,
We apologies for the poor experience you received with us, please email in to [email protected] so we can look into your experience.
Thank you,
Regards
Ross ...
Nov 04,2007
Nov 04,2007
0
people found
this helpful
this helpful
I used Haart's Thetford branch. Sold throught them but they never knew what was going on. In the end we delt with buyer on the phone. Their conveyancing goes to some big office up north, who also never know whats going on! Sale did go ...
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Sep 12, 2009
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(2)
I don't think it's fair to leave a comment about spelling when the thread is about haart!!
Nasty people ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
We apologies for the poor experience you received with us, please email in to [email protected] so we can look into your experience.
Thank you,
Regards
Ross