They should go into the minus ⭐.

So I've been living abroad and when I came back decided to look for a property with City Room amongst other ( I'm from London). My friends are letting agents and let's just say I and the council have dealt with rogue landlords before. These guys are the definition of rogue landlords. Their director has been in trouble for this before. Someone else mentioned this. If you look here you can see he has had multiple companies that are no more (meaning it is easier to lose your money)

The current company is the one you see operating now as City Rooms.

I went to view some properties with them. One of them in Acton with 5 people living in it ( households) without I believe HMO licence and any fire safety. This again means that it is not legal. You can imagine after this what happens.

I went to view another property with them again council. As you can see from their website most of their properties are council/ ex council. This leads me to believe that alot of them are being sublet without the councils knowledge. I have lived in properties where this has happened before and when the agent is busted everyone of course lost their deposits.

Learn this if you are going to rent in London

1) This means that the 'contract' that you sign is just a piece of paper because the owner is either unaware that it is being sublet or is aware and will, along with the agent and their staff be prosecuted and fined by the council.

2) If the company is illegal again your contract is worthless but if they are prosecuted by the council for some reasons you can try to claim back all the rent you paid there.

If you are reading this and live in one of the properties rented from them I would check with the council if your property is legal because otherwise you are paying rent to noone for nothing and I would get your deposit back asap.

There are many reviews on here about City rooms keeping peoples deposits with *reasons. I can vouch for this because I put a holding deposit down before I was more informed and they did a referencing check. It failed because of a CCJ. I was not aware they did a credit check as I have rented many times without this. The guy then emailed me saying 'I had changed my mind'. * Listed as a reason to not give back holding deposit. When I said everybody knows that's not true. He then said ' I had given false info' * Another reason listed to not give back holding deposit. Again this is not true. The truth is they take the money and run. Prices for renting in the capital are out of hand right now but the prices they lost for their properties are exorbitant ( they then reduce them). They prey on people coming here and I believe they are also in the fake visa business. I am in the process of getting back my deposit.

If you rent from them know that you are probably getting a ghost 👻 for your money ( even if it can be friendly) and your money will be a ghost 👻. You will receive a fictitious contract and a fictitious tenency.

Sidenote, I have witnessed these agents getting chased down by the law.

This company is bogus.