25% sales valuation accuracy
50% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Dec 01,2023
Dec 01,2023
0
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People always mention the negative. I have moved around a lot and I have experienced many estate agents around the north and midlands. Even as far as wales to some extent and to tell the truth. All estate agents are all the same really… they are all a disappointment. I mean what I’m saying is compared and comparison to what you know is how you form a review right? Whittaker and Biggs in Staffordshire I think it’s the leek branch. They actually care. They try their best and the customer service from them as estate agents go has been really positive. Always keeping us in the loop with the progress of any information we needed. They are the best attentive polite and they act like human beings. Which is rare in 2023 going to 24 now. Also thank you for making my wife and I feel comfortable enough to ask for what we want and to ask questions and for giving us a less stressful experience. We ended up moving to a different area and I am terrible with names but it was with my wife Shaunagh and we viewed so many properties until we found our home. In case you remember us.
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Latest Reviews
1st Dec 2023
reviewed by 'Natasha'
24th Oct 2018
reviewed by 'J'
12th Dec 2015
reviewed by 'Private'
15th Jan 2015
reviewed by 'Chris'
Opening Hours
Address
Whittaker & Biggs
47 Derby Street
Ball Haye Green,Leek
Staffordshire
ST13 6HU
01538 372006
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 25% | 50% | £225,000 | £360,000 |
| Lettings | 100% | 99% | £500 | £500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 1 | 0 | 1 | 0 | 0 | 4 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
No Properties
Dec 01,2023
Dec 01,2023
0
people found
this helpful
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People always mention the negative. I have moved around a lot and I have experienced many estate agents around the north and midlands. Even as far as wales to some extent and to tell the truth. All estate agents are all the same really… they ...
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Jan 17,2019
Jan 17,2019
2
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Disappointed in the service I received from this agent. Whoever showed me around couldn't be bothered. Knew nothing about the property, couldn't be bothered to answer questions, just propped himself up against a wall. If you are a buyer, I'd advise to go elsewhere where ...
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Jan 03,2019
Jan 03,2019
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Have had numerous viewings with different Estate Agents. All great apart from this one. Agent couldn't be bothered to answer any questions, didn't know anything about the property, just lent against a wall while I tried to do the viewing alone?!...
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Oct 24,2018
Oct 24,2018
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We had a number of agents value our property - other agents were fine but Whittaker & Biggs stood out. Marcus Kirkham visited and valued the property. He wasn't over the top but was confident that his valuation was on the money and indeed he was ...
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Comment on agent fees
The fee was fairly negotiated and represented good value for money. A fair price for a great job
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Dec 12,2015
Dec 12,2015
2
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We went in to the Leek branch to look at properties to rent and the two agents were useless. Upon entering they were gossiping between each other and did not help us at all. Only when prompted for properties did they quickly pass us one ...
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Jan 15,2015
Jan 15,2015
2
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They wanted £70 for a credit check which would have been forfeit if declined. No transparency in the process, no integrity from the agency....
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Comment on agent fees
Too high - ‚£70 for something that costs a couple of quid at most.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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