Cambridge, CB2
3.5/5, 20 reviews
65% recommended
80% sales valuation accuracy
83% sales fee satisfaction
50% lettings valuation accuracy
67% lettings fee satisfaction

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“Disappointed with the service....”

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Nov 17,2022
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By: 'Gabriel'
Nov 17,2022
0 people found
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I was really disappointed with the service. They let out a flat whose water tap was leaking visibly and one window could not be even locked. They missed it out completely in their inventory, too! They pushed into flatfair deal and insurance even though the law say it tenant's decision to make. The agent aske repeatedly for a positive online review well ahead I get to move into the flat. Very unprofessional, I would not recommend the agency to anybody.
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Latest Reviews

View all Reviews 20
4th Oct 2024
reviewed by 'Robert Nalichowski'
“Great Agancy and people who work for them such a hard working team including Ren Pugh , Dany and others I ......”
9th May 2024
reviewed by 'Julie and Steve Farrington'
“A big thankyou to Ren , for keeping us up to date with our late mums property. Steve and Julie Farrington...”
15th Mar 2024
reviewed by 'Svetlin'
“Be aware of the trap of their full management contract. You will be charged regularly for unjustified reasons and you ......”
21st Dec 2023
reviewed by 'AW'
“I honestly have not got a good word to say about our experience of Haart. Absolutely awful experience renting through ......”
20th Sep 2023
reviewed by 'Josh'
“If you were to design the worst real estate firm you could possibly imagine, then your imagination would not be ......”
19th Jun 2023
reviewed by 'Dr. Michael Akpochafor'
“Jamie was very helpful in helping me secure a rent, he was always responsive whenever I contacted him.Quite an ......”
Opening Hours
  • Monday: 08:30 - 18:00
  • Tuesday: 08:30 - 18:00
  • Wednesday: 08:30 - 18:00
  • Thursday: 08:30 - 18:00
  • Friday: 08:30 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Address

haart
64 Regent Street
Cambridge
Cambridgeshire
CB2 1DP
01223 784766

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 80% 83% £255,000 £440,000
Lettings 50% 67% £695 £1,775
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 1 6 4 4 1 1 0 1 1
Areas covered
  • CB1
  • Cambridge
  • CB21
  • Waterbeach
  • CB2
  • Milton
  • CB22
  • CB3
  • CB23
  • CB4
  • CB24
  • CB5
  • CB25
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
ARLA NALS TPOS Sales TDS SAGEagent Property Redress Scheme
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“Great Agancy and people...”

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Oct 04,2024
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Ren
By: 'Robert Nalichowski'
Oct 04,2024
0 people found
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Great Agancy and people who work for them such a hard working team including Ren Pugh , Dany and others I recommend haart they are number 1 in Cambridge compare to other Agencies....
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“A big thankyou to Ren , for keeping us up to ......”

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May 09,2024
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By: 'Julie and Steve Farrington'
May 09,2024
0 people found
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A big thankyou to Ren , for keeping us up to date with our late mums property. Steve and Julie Farrington...
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“Full management - disservices and obscure contracts leading to draconian charges for landlords...”

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Mar 15,2024
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By: 'Svetlin'
Mar 15,2024
1 people found
this helpful
Be aware of the trap of their full management contract. You will be charged regularly for unjustified reasons and you will not be able to terminate this disservice without a huge fee. We just exited our full management contract with Haart Cambridge, and we feel ...
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“Awful! Complete lack of respect for renters...”

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Dec 21,2023
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Peter
By: 'AW'
Dec 21,2023
0 people found
this helpful
I honestly have not got a good word to say about our experience of Haart. Absolutely awful experience renting through them. The tone on some of their emails was horrific and I really did not have very pleasant interactions with them. They had a complete ...
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“If you were to design the worst real estate f......”

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Sep 20,2023
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By: 'Josh'
Sep 20,2023
0 people found
this helpful
If you were to design the worst real estate firm you could possibly imagine, then your imagination would not be able to conjure up something as terrible as Haart Lettings. I am renting an apartment and everything's gone wrong with it. The shower didn't work ...
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“Jamie was very helpful in helping me secure a......”

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Jun 19,2023
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Jamie
By: 'Dr. Michael Akpochafor'
Jun 19,2023
1 people found
this helpful
Jamie was very helpful in helping me secure a rent, he was always responsive whenever I contacted him. Quite an excellent way of working. Thank you Jamie...
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“Good valuation knowledge and support...”

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May 25,2023
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Daniel
By: 'Bert'
May 25,2023
0 people found
this helpful
Daniel has been very helpful in the valuation and marketing process for our house. Great service and friendly attitude. Looking forward to going through the rest of the sale now....
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“Disappointed with the service....”

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Nov 17,2022
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By: 'Gabriel'
Nov 17,2022
0 people found
this helpful
I was really disappointed with the service. They let out a flat whose water tap was leaking visibly and one window could not be even locked. They missed it out completely in their inventory, too! They pushed into flatfair deal and insurance even though the ...
read full review
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“We have had a very positive experience. We co......”

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Nov 17,2022
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Daniel
By: 'Karen crosbie'
Nov 17,2022
0 people found
this helpful
We have had a very positive experience. We contacted Daniel Frost who was very keen to help, and was considerate to our requests. We would 100% recommend him and will be using his services in the future....
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“Banks ,is always kind and helpful.Always loo......”

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Oct 21,2022
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By: 'MISS ANASTASIA GALANI'
Oct 21,2022
0 people found
this helpful
Banks ,is always kind and helpful. Always looking promptly and carefully to any enquiries we make. Keep it up and thank you!!! Anastasia...
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“Jamie was easy to reach and very helpful duri......”

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Sep 23,2022
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Jamie
By: 'Zengwei'
Sep 23,2022
0 people found
this helpful
Jamie was easy to reach and very helpful during the whole referencing and renting process. Would definitely recommend him as your agent....
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“Thanks to Jamie for his prompt and great assi......”

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Sep 13,2022
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Jamie
By: 'DC'
Sep 13,2022
0 people found
this helpful
Thanks to Jamie for his prompt and great assistance and helped us to get our first home in UK! Highly recommended!...
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“Professional, enthusiastic and friendly. Dan......”

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Jul 26,2022
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Daniel
By: 'Lucy'
Jul 26,2022
0 people found
this helpful
Professional, enthusiastic and friendly. Daniel Frost came to value our house today and I can highly recommend him. He had done his homework before the visit. He was very engaging and it was easy to discuss our requirements....
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“A very big thank you to Amman for all his har......”

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Feb 24,2021
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Amman
By: 'Abdul'
Feb 24,2021
0 people found
this helpful
A very big thank you to Amman for all his hard work and patience during a very difficult process in securing a house. His professionalism and dedication is brilliant and I don't think we would have been able to have got through the process without ...
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By: Haart Estate Agents Cambridge
Feb 25, 2021
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Dear Abdul Thank you for taking the time to leave us a five star review! We are delighted to hear you had such a positive experience with Amman and will pass on your kind words to him. Please feel free to reach out if you require any assistance in the future! Best Wishes! ...

“Finding an apartment in Cambridge is a nightm......”

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Nov 16,2020
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Jamie
By: 'Jasmine'
Nov 16,2020
0 people found
this helpful
Finding an apartment in Cambridge is a nightmare, but Jamie made the process so much easier. He's friendly via phone, quick to respond via text, and set us up with viewings ASAP so we got in before the rush. Once we'd found our flat, he ...
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“I would like to thank Haart for making my sel......”

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Sep 25,2020
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Amman
By: 'Cheng'
Sep 25,2020
0 people found
this helpful
I would like to thank Haart for making my selling experience a very good one. In particular, I would like to commend Amman Naveed-Akhtar of the Regent Street office who was very professional in arranging viewings, providing feedback and keeping me informed with negotiations. Thank ...
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“Professional and organised Agency.Jamie, our......”

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Aug 15,2019
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Jamie
By: 'Viviana'
Aug 15,2019
0 people found
this helpful
Professional and organised Agency. Jamie, our agent, was superb, always polite, friendly and a genuine happiness during all the process. All the process of renting was organised and really fast. Really recommend this agency....
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“Terrible...”

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Oct 08,2018
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Tracey
By: 'Frustrated'
Oct 08,2018
3 people found
this helpful
Just dreadful all the way through, from trying to let the property, to managing it (so bad landlord removed them from managing it), and now am struggling to get the deposit back after getting clearance from the landlord for a full return two weeks ago. ...
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Comment on agent fees
Not worth the money at all!!!!
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“UTTERLY APPALLING...”

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Jun 07,2018
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By: 'Yorkshire'
Jun 07,2018
2 people found
this helpful
Despite Haart lying to us from the start, mucking up the Rightmove listing (and needing multiple requests to fix it), having 20+ viewings and months to secure an offer (and failing completely), trying to force us to accept an offer from one party (we did the ...
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Comment on agent fees
Appalling. Most expensive in Cambridge ( initial 2% whereas most agents are 1% or below) and UTTERLY INCOMPETENT. Do not fall for their lies
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By: haart Estate Agents
Jun 07, 2018
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Thank you for your review and we are sorry that you have needed to complain. We take all complaints seriously and act in accordance with TPOS Code of Practice. ...

“Never again. Even employees of this branch have told me ......”

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May 18,2017
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By: 'Disgruntled'
May 18,2017
1 people found
this helpful
Never again. Even employees of this branch have told me that this company has no heart. Absolutely deplorable treatment. Do not hand over your house keys and do not fall for their aggressive sales techniques....
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Comment on agent fees
Undeserved
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By: Ross
May 19, 2017
View all comments (1)
Hi there, We're sorry to hear you about your poor experience with our Cambridge branch. As we are unsure of further details regarding your experience, we advise you to please contact the Cambridge branch on 01223 365931 or at [email protected] and they'll be happy to discuss this with further with you. Regards Ross ...

Vendor Fees

1.3% + VAT

Landlord Fees

12% +VAT

Tenant Fees

No fees set.
Last updated at 20/10/2022, 1:37 PM by Amman Naveed-Akhtar
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 12:37 PM 20/10/2022 by Amman Naveed-Akhtar

Awards won by haart, Cambridge CB2 1DP



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