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Exeter Devon, Exeter EX1
3.9/5, 31 Reviews
68% Recommended
87% sales valuation accuracy
50% letting valuation accuracy
95% sales fee satisfaction
50% letting fee satisfaction
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"Trustworthy and hardworking..."
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5 Star Review
Shane
By : 'Courtney'
Services : Sales(As a Buyer)
Sold price : £36
Would you recommend ? : Yes
Postcode : EX4
Feb 23, 2022
People found this helpful0
My partner and I are first-time buyers and have had honestly the most surprisingly smooth journey to buying our first house! Despite all the online advice telling you to not go with all the in-house services, we seriously could not rave about how great these have been! Shane started with our mortgage advisor chat and has been incredible catering for our more unique situation. He nailed a fantastic mortgage and we got accepted with no hassle! We have used the recommended solicitors who have never failed to reply within the hour of sending enquiries and have worked so hard to get it all sorted for us within just over a month of us having an offer accepted. Then to top it off, the team of people at the Exeter branch consistently have gone above and beyond our expectations, such as staying late so that we could get all the details of our property we wanted! Couldn't recommend their services enough. There are too many people to highlight in particular but we would like to mention Harry for his help in finding our home, Shane for the mortgage advice and honesty, Amelia for her organisation and Tracy for her brilliant engaging viewings.
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 87% | 95% | £110,000 | £450,000 |
| Lettings | 50% | 50% | £750 | £800 |
Address
Connells
8\\\/9 South Street, Exeter, Devon
EX1 1DZ
01392 221331
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Connells were very helpful ...
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5 Star Review
Jenny
Sam
By : 'Judith'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : EX4
Aug 7, 2023
People found this helpful0
Connells were very helpful and efficient in the selling of my late Aunts property. From the initial visit to give a valuation for probate, they were very positive but not pushy. When we were ready to put the property on the market they were prompt and pro-active. The sale was very smooth and they... Read Full Review
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Connells were very helpful and efficient in the selling of my late Aunts property. From the initial visit to give a valuation for probate, they were very positive but not pushy. When we were ready to put the property on the market they were prompt and pro-active. The sale was very smooth and they were all so helpful.
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Judith O sullivan said about Connells
Services : Sales( As a Vendor )Date: 7th Aug 2023
Connells were very helpful and efficient in the selling of my late Aunts property. From the initial visit to give a valuation for probate, they were very positive but not pushy. When we were ready to put the property on the market they were prompt and pro-active. The sale was very smooth and they were all so helpful.
They took the stress out of selling a property 160 miles away and we felt in safe hands. Thank you to Jenny , Sam and Harry and the whole team .
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Really happy with the team ...
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5 Star Review
By : 'Nicola'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : EX2
Mar 14, 2023
People found this helpful0
Really happy with the team they really helped us to do all the paperwork that we didn't understand great... Read Full Review
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Nicola Atkins said about Connells
Services : Sales( As a Vendor )Date: 14th Mar 2023
Really happy with the team they really helped us to do all the paperwork that we didn't understand great job.
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We used the Connell's ...
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5 Star Review
Jenny
By : 'Alex'
Services : Sales( As a Buyer )
Sold price : £375000
Would you recommend ? : Yes
Postcode : EX2
Jan 26, 2023
People found this helpful0
We used the Connell's homebuyers' service and the whole process was ably handled and we felt well-supported by Sarah. Jenny, the agent who showed us the property was also consistently helpful and quick to... Read Full Review
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Alex said about Connells
Services : Sales( As a Buyer )Date: 26th Jan 2023
We used the Connell's homebuyers' service and the whole process was ably handled and we felt well-supported by Sarah. Jenny, the agent who showed us the property was also consistently helpful and quick to respond.
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Sold it at good price, but ...
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3 Star Review
By : 'Keith'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : EX1
Dec 1, 2022
People found this helpful0
We purchased the property through Connells and they were on the ball. On the subsequent sale they were poor. I had to call them 5 times for them to arrange a price for furniture as they failed to do anything. They seemed to have no urgency pushing the sale through and failed in the basics of... Read Full Review
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Keith A Potter said about Connells
Services : Sales( As a Vendor )Date: 1st Dec 2022
We purchased the property through Connells and they were on the ball. On the subsequent sale they were poor. I had to call them 5 times for them to arrange a price for furniture as they failed to do anything. They seemed to have no urgency pushing the sale through and failed in the basics of communication between the buyer and us. We nearly pulled out as weren't getting feedback on what was causing delays and they seemed to have no idea (or just lacked experience) on how to sort out any hurdles. Eventually a grown-up from another office sorted it all out. On the positives they did sell it and got a good price.
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Very good to deal with Harry ...
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5 Star Review
Harry
By : 'Maria'
Services : Sales( As a Vendor )
Sold price : £255000
Would you recommend ? : Yes
Postcode : EX4
Nov 29, 2022
People found this helpful0
Very good to deal with Harry Saunders -Irish was a pleasure to deal with would recommend to anyone sold our house very... Read Full Review
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Maria Claydon said about Connells
Services : Sales( As a Vendor )Date: 29th Nov 2022
Very good to deal with Harry Saunders -Irish was a pleasure to deal with would recommend to anyone sold our house very quickly.
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By : Jenny Mansell
Dec 1, 2022Thank you for your kind words and good luck for the...
Connells are very ...
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5 Star Review
Shane
By : 'J'
Services : Sales( As a Buyer )
Sold price : £450000
Would you recommend ? : Yes
Postcode : EX2
Jul 27, 2022
People found this helpful0
Connells are very professional and organised. Someone is always available to help when you need to contact the office. Shane helped me arrange a mortgage very swiftly and Tracey was very friendly and knowledgeable when showing me around the property. I wouldn’t hesitate to use Connells ... Read Full Review
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J Frost said about Connells
Services : Sales( As a Buyer )Date: 27th Jul 2022
Connells are very professional and organised. Someone is always available to help when you need to contact the office. Shane helped me arrange a mortgage very swiftly and Tracey was very friendly and knowledgeable when showing me around the property. I wouldn’t hesitate to use Connells again in the future for mortgage advice, property purchase or selling a property.
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After viewing the property ...
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5 Star Review
Tracy
By : 'Jerry'
Services : Sales( As a Buyer )
Sold price : £310000
Would you recommend ? : Yes
Postcode : EX17
Apr 28, 2022
People found this helpful0
After viewing the property and having our offer accepted my wife still hadn't seen the property. It was important that her viewing went without a hitch as we were travelling 150 from South West Wales just for this purpose. Tracy Tremeer was happy to come in on her day off to ensure that... Read Full Review
Comments (0)After viewing the property and having our offer accepted my wife still hadn't seen the property. It was important that her viewing went without a hitch as we were travelling 150 from South West Wales just for this purpose. Tracy Tremeer was happy to come in on her day off to ensure that everything went smoothly.
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Jerry Winder said about Connells
Services : Sales( As a Buyer )Date: 28th Apr 2022
After viewing the property and having our offer accepted my wife still hadn't seen the property. It was important that her viewing went without a hitch as we were travelling 150 from South West Wales just for this purpose. Tracy Tremeer was happy to come in on her day off to ensure that everything went smoothly.
Tracy arrived a couple of minutes early, she was very upbeat and knowledgeable about the cottage, not to mention very patient with us. In fact everybody at Connells Exeter has been a pleasure to deal with and Tracy was the icing on the cake.
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Sell With ...
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5 Star Review
Amelia
By : 'Cathrine'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : EX4
Apr 4, 2022
People found this helpful0
If you want an estate agent who does exactly as they say they will do, then choose Connells. Amelia was efficient, thorough and completed everything in a timely manner; when something didn’t go exactly as I expected, she was ‘on it’ and exacted the resolution I... Read Full Review
Comments (0)If you want an estate agent who does exactly as they say they will do, then choose Connells.
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Cathrine Alderson said about Connells
Services : Sales( As a Vendor )Date: 4th Apr 2022
If you want an estate agent who does exactly as they say they will do, then choose Connells.
Amelia was efficient, thorough and completed everything in a timely manner; when something didn’t go exactly as I expected, she was ‘on it’ and exacted the resolution I needed. She is also a lovely person to deal with, friendly, thoughtful and kind.
I wouldn’t hesitates to encourage anyone to sell with Connells.
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Shane Reavey is an excellent ...
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5 Star Review
Shane
By : 'Tash'
Services : Mortgages
Sold price : £250000
Would you recommend ? : Yes
Postcode : EX4
Mar 31, 2022
People found this helpful0
Shane Reavey is an excellent mortgage broker, who works in-branch. I've signed up to the Life Time mortgage service and I feel it will be really useful over the years. Shane has always explained everything clearly and found me the best rates etc. He's met me at short notice when... Read Full Review
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Tash said about Connells
Services : Mortgages( )Date: 31st Mar 2022
Shane Reavey is an excellent mortgage broker, who works in-branch. I've signed up to the Life Time mortgage service and I feel it will be really useful over the years. Shane has always explained everything clearly and found me the best rates etc. He's met me at short notice when it's been important. Would highly recommend!
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Trustworthy and hardworking ...
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5 Star Review
Shane
By : 'Courtney'
Services : Sales( As a Buyer )
Sold price : £36
Would you recommend ? : Yes
Postcode : EX4
Feb 23, 2022
People found this helpful0
My partner and I are first-time buyers and have had honestly the most surprisingly smooth journey to buying our first house! Despite all the online advice telling you to not go with all the in-house services, we seriously could not rave about how great these have been! Shane started with our... Read Full Review
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Courtney Lendon said about Connells
Services : Sales( As a Buyer )Date: 23rd Feb 2022
My partner and I are first-time buyers and have had honestly the most surprisingly smooth journey to buying our first house! Despite all the online advice telling you to not go with all the in-house services, we seriously could not rave about how great these have been! Shane started with our mortgage advisor chat and has been incredible catering for our more unique situation. He nailed a fantastic mortgage and we got accepted with no hassle! We have used the recommended solicitors who have never failed to reply within the hour of sending enquiries and have worked so hard to get it all sorted for us within just over a month of us having an offer accepted. Then to top it off, the team of people at the Exeter branch consistently have gone above and beyond our expectations, such as staying late so that we could get all the details of our property we wanted! Couldn't recommend their services enough. There are too many people to highlight in particular but we would like to mention Harry for his help in finding our home, Shane for the mortgage advice and honesty, Amelia for her organisation and Tracy for her brilliant engaging viewings.
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Connells have been excellent ...
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5 Star Review
nathan
Amelia
By : 'Nikki'
Services : Sales( As a Vendor )
Sold price : £195000
Would you recommend ? : Yes
Postcode : EX4
Feb 4, 2022
People found this helpful0
Connells have been excellent in managing my sale. Their communication and support has been fantastic - keeping me up to date, sending me details of viewings, and providing feedback from viewings. I don’t live nearby so they have gone over and above to help me out and manage some details ... Read Full Review
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Nikki said about Connells
Services : Sales( As a Vendor )Date: 4th Feb 2022
Connells have been excellent in managing my sale. Their communication and support has been fantastic - keeping me up to date, sending me details of viewings, and providing feedback from viewings. I don’t live nearby so they have gone over and above to help me out and manage some details for me locally for which I am very grateful. Their staff are very efficient but friendly and approachable. Having dealt with other companies in Exeter, Connells have been the best by far!
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She support in clarifying ...
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5 Star Review
Amelia
Harry
By : 'Paul'
Services : Sales( As a Buyer )
Sold price : £315000
Would you recommend ? : Yes
Postcode : EX5
Jan 30, 2022
People found this helpful0
She support in clarifying uncertain situations, listing out possible alternatives, and supplying relevant information and willing to make things convenient within regulations. And in times when the conveyancer was not responding, she helped to sort through possible ways ahead. Her temperament is... Read Full Review
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Paul Chung, Po Kin said about Connells
Services : Sales( As a Buyer )Date: 30th Jan 2022
She support in clarifying uncertain situations, listing out possible alternatives, and supplying relevant information and willing to make things convenient within regulations. And in times when the conveyancer was not responding, she helped to sort through possible ways ahead. Her temperament is very positive and cheerful even when tired up with things.
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Friendly, efficient, helpful ...
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5 Star Review
By : 'John'
Services : Sales( As a Vendor )
Sold price : £350000
Would you recommend ? : Yes
Postcode : EX5
Jan 12, 2022
People found this helpful0
Friendly, efficient, helpful and responsive. Connells were professional from start to finish. They never put a foot wrong, and they achieved a good result. Thank you... Read Full Review
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John said about Connells
Services : Sales( As a Vendor )Date: 12th Jan 2022
Friendly, efficient, helpful and responsive. Connells were professional from start to finish. They never put a foot wrong, and they achieved a good result. Thank you everyone.
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I have known Connells for a ...
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5 Star Review
Harry
By : 'Ron'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : EX2
Dec 1, 2021
People found this helpful0
I have known Connells for a long time since I moved to Exeter 21 years ago. My impression of Connells was positive because of the polite staff and the professional service I experienced. This time, Connells has acted as an agent for helping selling our property. To be honest, I did not have much... Read Full Review
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Ron said about Connells
Services : Sales( As a Vendor )Date: 1st Dec 2021
I have known Connells for a long time since I moved to Exeter 21 years ago. My impression of Connells was positive because of the polite staff and the professional service I experienced. This time, Connells has acted as an agent for helping selling our property. To be honest, I did not have much hope at the beginning after had been waiting for 2 months to sell my property with the other agent. Surprisingly, my property was sold within 3 weeks with the help of Connells. The 3 stages of selling my property really worth a fair review, I think. In the first stage, i.e., the pre-selling stage the introduction by Sam Milverton was the best among all and I was very impressed. He did not give me much unrealistic promises which are useless and sometimes harmful in terms of my view of point. However, he gave me very solid and detailed explanation of how the selling process will be with Connells. The samples used in the meeting are very explainable and convincing. His explanation made me as a non-professional person easy to understand. In the second stage, several staff of Connells including Sam, Harry and others were fully engaged in efficiently organizing viewers, most importantly giving me feedback very quickly. One small detail can reflect the good training of Connells. The viewing introducer always remember switching the lights every time and keep my house clean as well as well-locked. In the third stage, i.e., the post-selling stage, Sam has been very very very in absolutely patience to help me to deal with the disaster occurred due to the IT system outrage of PPL. He kept me fully communicated all the times so that I can know where the process is with my property selling. This is certainly not an easy job. Well done, Sam!
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Excellent ...
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5 Star Review
nathan
By : 'Charlie'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : Yes
Postcode : EX6
Sep 1, 2021
People found this helpful0
Excellent service from Nathan (Office Manager) and the team, thank you very much for your professionalism and friendliness for providing me with the valuation of my property . I recommend Connells to anyone who is looking to sell and/or... Read Full Review
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Charlie said about Connells
Services : Sales( Prospective Vendor/Buyer )Date: 1st Sep 2021
Excellent service from Nathan (Office Manager) and the team, thank you very much for your professionalism and friendliness for providing me with the valuation of my property . I recommend Connells to anyone who is looking to sell and/or buy.
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I literally can’t ...
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5 Star Review
Shane
By : 'Julie'
Services : Mortgages
Would you recommend ? : No
Postcode : EX2
Aug 5, 2021
People found this helpful0
I literally can’t thank Shane enough he went above and beyond for us to get the house of our dreams nothing was too much trouble for him and he was always at the end of the phone to help us when ever we needed him ! Shane took so much stress off our shoulders and literally did all the... Read Full Review
Comments (0)I literally can’t thank Shane enough he went above and beyond for us to get the house of our dreams nothing was too much trouble for him and he was always at the end of the phone to help us when ever we needed him !
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Julie said about Connells
Services : Mortgages( )Date: 5th Aug 2021
I literally can’t thank Shane enough he went above and beyond for us to get the house of our dreams nothing was too much trouble for him and he was always at the end of the phone to help us when ever we needed him !
Shane took so much stress off our shoulders and literally did all the work for us in what was quite a stressful time in our lives !
Shane we can not thank you enough for everything , you are fantastic at your job and we will be recommending you to everyone ! Thank you so much !
Also a shout out to Harry who took us to our new house for a viewing , very keen polite well mannered lad who was eager to help us in anyway he could and was very kind to congratulate us in getting the house (when he didn’t have to ) little things like that go a long way .
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Managed to get a good price ...
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4 Star Review
By : 'Wendy'
Services : Sales( As a Vendor )
Sold price : £220000
Would you recommend ? : Yes
Postcode : EX2
May 17, 2021
People found this helpful0
Managed to get a good price and quick sale as promised , knew the market in that particular area hence would recommend from that... Read Full Review
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Wendy Wills said about Connells
Services : Sales( As a Vendor )Date: 17th May 2021
Managed to get a good price and quick sale as promised , knew the market in that particular area hence would recommend from that viewpoint
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I would highly recommend ...
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5 Star Review
Emily
By : 'Vicky'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : EX4
May 12, 2021
People found this helpful0
I would highly recommend Connells. All of the team are friendly and helpful, we have had a great service from them. I would especially like to thank Emily, who has been nothing but kind, efficient and got us an amazing... Read Full Review
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Vicky West said about Connells
Services : Sales( As a Vendor )Date: 12th May 2021
I would highly recommend Connells. All of the team are friendly and helpful, we have had a great service from them. I would especially like to thank Emily, who has been nothing but kind, efficient and got us an amazing sale!
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Very professional, both Beth ...
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5 Star Review
Beth
Luke
By : 'andrew'
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : Yes
Postcode : EX2
Jul 22, 2020
People found this helpful0
Very professional, both Beth and Luke were very easy to deal with and I was able to contact them any time I needed, which was not the case with other agents I used. They helped make a move which might of been difficult very easy and I can't thank them... Read Full Review
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andrew carnell said about Connells
Services : Letting( As a Tenant )Date: 22nd Jul 2020
Very professional, both Beth and Luke were very easy to deal with and I was able to contact them any time I needed, which was not the case with other agents I used. They helped make a move which might of been difficult very easy and I can't thank them enough.
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Very unimpressed. Seem ...
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1 Star Review
By : 'Steven'
Services : Sales( As a Buyer )
Sold price : £250000
Would you recommend ? : No
Postcode : EX1
May 13, 2020
People found this helpful0
Very unimpressed. Seem totally disorganised. They constantly fail to return calls and never seem to know anything whenever you do speak to them. They charge premium fees, and they are far from premium, despite a high street presence. They also use very questionable tactics trying to force you... Read Full Review
Comments (0)Very unimpressed. Seem totally disorganised. They constantly fail to return calls and never seem to know anything whenever you do speak to them. They charge premium fees, and they are far from premium, despite a high street presence.
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Steven said about Connells
Services : Sales( As a Buyer )Date: 13th May 2020
Very unimpressed. Seem totally disorganised. They constantly fail to return calls and never seem to know anything whenever you do speak to them. They charge premium fees, and they are far from premium, despite a high street presence.
They also use very questionable tactics trying to force you to go with an extortionate in-house mortgage provider. The line is that "you don't have to, but it will make your offer look better."
Avoid at all costs... if you can.
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