0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Jul 27,2021
Jul 27,2021
0
people found
this helpful
this helpful
Would leave no stars if I could. For months they've been demanding £50 for a fee and are now threatening me with more fees. What is the fee for? They can't tell me! The last time they did this to me my mental health was suffering so I just paid it thinking it would make them go away, but now they're sending angry invoices again. Phone calls and emails happen over and over with me asking what it is the fee is for? They say rent arrears. I say I paid my rent. They say oh, um, it was January's rent. I show proof of Jan's rent too. Response: Oh, February actually... So I show proof of February's rent. And every time I ask what this £50 fee is for and they *never* tell me! I've lived here longer than they've managed the property, so it's nothing to do with moving in or anything! Today in answer to my question about what the fee's for, they just sent another angry demand for payment! Not to mention the damp that I've reported that they've twice now just sent someone to paint over. Like thanks lads, now there's paint peeling off the wall all over my damp kitchen. Again. They've told me the landlord is refusing to perform repairs. I don't doubt they're telling the landlord I'm a bad tenant to hide their own incompetence.
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Latest Reviews
27th Jul 2021
reviewed by 'SHANNON'
20th Aug 2020
reviewed by 'Arinze'
11th May 2016
reviewed by 'Angry'
20th Jul 2014
reviewed by 'Hannah'
Opening Hours
Address
Countrywide Residential Lettings
48 Granby Street
Leicester
Leicestershire
LE1 1DH
01162 855 455
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £355,000 | £355,000 |
| Lettings | 0% | 0% | £515 | £650 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 3 | 0 | 1 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Jul 27,2021
Jul 27,2021
0
people found
this helpful
this helpful
Would leave no stars if I could. For months they've been demanding £50 for a fee and are now threatening me with more fees. What is the fee for? They can't tell me! The last time they did this to me my mental health was suffering ...
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Yes
Aug 20,2020
Aug 20,2020
3
people found
this helpful
this helpful
Terrible Agency! They are just interested on your money! They will never return your deposit whole, they must make up a reason to deduct your deposit....
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May 11,2016
May 11,2016
1
people found
this helpful
this helpful
I'm disgusted and angry and the service (or lack of) from countrywide. Made me sign a 5 month contract confident they were going to sell my house (or take fees regardless). Within a week I was told there was a buyer so I got a conveyancing ...
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What agent could do to change your mind?
Agents fees are disgusting. They chase them even when they've list you money, failed to sell your property and are very difficult to deal with (until they want money). Daylight robbery. Would you pay for shopping twice? NoAttached Filesnbsp;
Comment on agent fees
Agents fees are disgusting. They chase them even when they've list you money, failed to sell your property and are very difficult to deal with (until they want money). Daylight robbery. Would you pay for shopping twice? No
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Jul 20,2014
Jul 20,2014
0
people found
this helpful
this helpful
If I could give -1 I would. After being convinced the apartment we were looking at was only available for a short period of time we have been left with nothing but problems. Spencer Countrywide lack of communication is appalling, we were given none of ...
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Comment on agent fees
A joke!
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
