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Ilford, IG1
4.2/5, 30 Reviews
73% Recommended
100% letting valuation accuracy
40% letting fee satisfaction
No description for branch.
"Thank..."
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5 Star Review
Jagdeep
Gero
By : 'Narinder'
Services : Sales(As a Vendor)
Sold price : £715000
Would you recommend ? : Yes
Postcode : IG1
18 Feb 2021
People found this helpful0
As my parents' executor, I was tasked with completing IHT and part of this process was to request quotes from a number of agents. Haart were one of the chosen few. Gero met with us and from the time he walked through the front door, I knew that we would be engaging Haart as our chosen agent. Gero was extremely knowledgeable, highly organised and provided us with a realistic quote for IHT purposes and furthermore provided telephone support when I dealt with the Valuation Office Agency, whilst he was on annual leave. Haart were appointed in January to sell our family home of over forty years. A very emotional time for the family. Gero worked with us and understood our desire to find a family that would enjoy the space and appreciate the work that our parents' completed during their life time. Jag was appointed as our Account Manager and worked closely with us on finding the 'right' purchaser. What a great guy. Within a week of going live, we had thirteen bookings and confirmed a sale today (18th February) with a family. Thank you Jag for all your help. It's been an emotional journey that was made easier with the support of Gero and Jag. I highly recommend Haart for their professionalism, listening skills, industry knowledge and not being pushy sales people.
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 40.00% | £1,100 | £1,650 |
Areas covered
- IG1
- IG2
- IG3
- IG4
Address
haart
184-188 Cranbrook Road, Ilford, Essex
IG1 4LU
020 8518 1890
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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haart Branches (View All 173)
Unprofessional and rude with ...
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1 Star Review
By : 'NotImpressed'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £1650
Would you recommend ? : No
Postcode : IG11
9 Apr 2024
People found this helpful0
Unprofessional and rude with no respect for people's time. On 2nd April, I called to arranged a viewing with this agent to view a property on Longbridge Road in Barking. When speaking to the agents they insisted they could only accommodate a viewing at 1pm on Saturday 6th April. I had... Read Full Review
Comments (0)
Unprofessional and rude with no respect for people's time.
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NotImpressed said about haart
Services : Letting( As a Prospective Landlord/Tenant )Date: 9th Apr 2024
Unprofessional and rude with no respect for people's time.
On 2nd April, I called to arranged a viewing with this agent to view a property on Longbridge Road in Barking.
When speaking to the agents they insisted they could only accommodate a viewing at 1pm on Saturday 6th April. I had tried to enquire about alternative times due to other commitments but they insisted on this day and time so I relented and agreed to re-arrange my other plans.
On the day of the viewing my partner and I had already travelled to Barking (from South East London!) 30 minutes before to accommodate the viewing and allow time to get to the property from the station. About 25 minutes before the scheduled viewing time, I was suddenly notified by text that our viewing had been "rescheduled" to 5pm on Monday 8th April due to the agents not having the keys. No apology for the inconvenience or late notice. No question around our availability to accommodate this new time. No acknowledgement of the fact that they had been the ones who had insisted on this day and time in the first place and caused us to change our plans for it. The text came from Izel and asked us to respond confirming we would be there at 5pm on the Monday.
I responded to the text from Izel saying that it was frustrating to be notified with such short notice, and asked in future that we be given more notice as we had travelled to get there already. I also stated we wouldn't be able to get back there before 6pm on Monday due to work commitments. Izel did not reply.
On Monday 8th April, approximately 4:20pm, I received another text message from Izel stating that the appointment they had scheduled for 5pm (despite me previously telling them we couldn't be there till 6pm) had now been "rescheduled" again to Wednesday 10th April at 5pm due to still not having keys. Again, no acknowledgement of the short notice, no checking our availability. Izel had also seemingly not even acknowledged my response stating that we weren't available till 6 nor made any attempts to be accommodating, especially in light of how much we'd already been messed about. Had we accepted that 5pm appointment, we would have been well on our way to travelling to it, only to be cancelled on again.
At this point I had completely had enough. I sent back a reply stating exactly how unprofessional and disrespectful of people's time this was, and asking to have our appointment cancelled and my details removed from Haart systems. If this is how they treat prospective tenants before they've even viewed a single property, I have very little hope that they will be even remotely efficient or responsive as property management. I would not want to deal with this throughout the course of a tenancy.
I have now started to receive a number of marketing messages from other Haart agents about properties in areas we never even expressed an interest in, despite me specifically asking for my details to be removed from their systems. So I'm now in the process of reporting Haart for not adhering to GDPR.
This was my first time dealing with this agency and it will be my last. If you are a landlord who's property is listed with Haart in Ilford, and you're wondering why your property is sitting empty, consider that they are likely driving potential tenants away with a complete lack of consideration, respect or even common courtesy. Deal with this branch at your own peril.
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1 Star Review
Denise
By : 'ravindra'
Services : Letting( As a Tenant )
Rent PCM : £1450
Would you recommend ? : Yes
Postcode : IG1
24 Oct 2023
People found this helpful1
This agency in ilford terribly has worst customer response and services, they don't check property before handovering to to customer, and even if the customer request they don't response properly. and no matter how urgent the issue is you'll have to wait for that employee in... Read Full Review
Comments (0)This agency in ilford terribly has worst customer response and services, they don't check property before handovering to to customer, and even if the customer request they don't response properly. and no matter how urgent the issue is you'll have to wait for that employee in property management has to come completing all her leaves and then looking at the request and again dragging the things to be done. my god i've never seen such service that i've seen with this haart agency ilford and i'm frustrated since from more than a month i following up with my issues in property they are still dragging it out, i ve reached and requested and complained upto director level of this agency but no use, the person in director level responds nicely and apolozz and that's all again the same thing, the employee goes on leave and there are no other person to take care of pending or ongoing requests then customer have to wait untill they come back to work, no matter the what is the state of urgency and they just don't care. this agency doesn't deserve even for 1 star rating. that is the level of service they provide and makes customer frustrating.
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ravindra bankapur said about haart
Services : Letting( As a Tenant )Date: 23rd Oct 2023
This agency in ilford terribly has worst customer response and services, they don't check property before handovering to to customer, and even if the customer request they don't response properly. and no matter how urgent the issue is you'll have to wait for that employee in property management has to come completing all her leaves and then looking at the request and again dragging the things to be done. my god i've never seen such service that i've seen with this haart agency ilford and i'm frustrated since from more than a month i following up with my issues in property they are still dragging it out, i ve reached and requested and complained upto director level of this agency but no use, the person in director level responds nicely and apolozz and that's all again the same thing, the employee goes on leave and there are no other person to take care of pending or ongoing requests then customer have to wait untill they come back to work, no matter the what is the state of urgency and they just don't care. this agency doesn't deserve even for 1 star rating. that is the level of service they provide and makes customer frustrating.
the worst letting agency.
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I had the pleasure of meeting ...
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5 Star Review
jazz
By : 'Azra'
Services : Other
Would you recommend ? : Yes
Postcode : IG2
30 Aug 2023
People found this helpful0
I had the pleasure of meeting Jazz Rai, residential sales manager, at the Ilford branch regarding a property valuation. Jazz was extremely helpful and enthusiastic in relation to her marketing advice and clearly had a good working knowledge of the local area and property prices. She was... Read Full Review
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Azra Zaffar-Thompson said about haart
Services : Other( )Date: 30th Aug 2023
I had the pleasure of meeting Jazz Rai, residential sales manager, at the Ilford branch regarding a property valuation. Jazz was extremely helpful and enthusiastic in relation to her marketing advice and clearly had a good working knowledge of the local area and property prices. She was professional at all times, and I wouldn't hesitate in recommending her services to anyone reading this review.
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Jazz worked with us at the ...
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5 Star Review
jazz
By : 'Alison'
Services : Sales( As a Vendor )
Sold price : £525000
Would you recommend ? : No
Postcode : IG1
21 Jul 2023
People found this helpful0
Jazz worked with us at the Ilford branch, and made selling our house from afar a straightforward and easy process. Thanks... Read Full Review
Comments (1)Jazz worked with us at the Ilford branch, and made selling our house from afar a straightforward and easy process.
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Alison C said about haart
Services : Sales( As a Vendor )Date: 21st Jul 2023
Jazz worked with us at the Ilford branch, and made selling our house from afar a straightforward and easy process.
Thanks :)
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By : Jazz Rai
21 Jul 2023Thank You Alison for the 5 star review, wish you all the best, haart sale...
Selling ...
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5 Star Review
Jagdeep
Jas
By : 'Edna'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : IG1
20 May 2023
People found this helpful0
I wanted to say a big thank to Haart for their professionalism and dedication in selling my property. From day one the team kept me informed on the progress, Jags, Jas, bhupinder were always on hand. Jags was my main contact and was outstanding, I would highly recommend him, he attended every... Read Full Review
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Edna said about haart
Services : Sales( As a Vendor )Date: 20th May 2023
I wanted to say a big thank to Haart for their professionalism and dedication in selling my property. From day one the team kept me informed on the progress, Jags, Jas, bhupinder were always on hand. Jags was my main contact and was outstanding, I would highly recommend him, he attended every viewing and kept me informed all the way through which made my life much easier. His knowledge and expertise and marketing skills sold my property, a true gent. If you want a good agency, which you can entrust your property, I would 100% reccommend Haart and see Jags. Thank you so much.
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we recommend Sadiq for his ...
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5 Star Review
Sadiq
By : 'Loredana'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : IG1
7 Jun 2022
People found this helpful0
we recommend Sadiq for his services as an agent. since 2020 we are with him and he always meets our requirements and solves them in the best possible time and when he comes to inspect the house he is very kind and... Read Full Review
Comments (0)we recommend Sadiq for his services as an agent.
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Loredana pascal said about haart
Services : Letting( As a Tenant )Date: 7th Jun 2022
we recommend Sadiq for his services as an agent.
since 2020 we are with him and he always meets our requirements and solves them in the best possible time
and when he comes to inspect the house he is very kind and respectful.
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Thank ...
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5 Star Review
Jagdeep
Gero
By : 'Narinder'
Services : Sales( As a Vendor )
Sold price : £715000
Would you recommend ? : Yes
Postcode : IG1
18 Feb 2021
People found this helpful0
As my parents' executor, I was tasked with completing IHT and part of this process was to request quotes from a number of agents. Haart were one of the chosen few. Gero met with us and from the time he walked through the front door, I knew that we would be engaging Haart as our chosen agent.... Read Full Review
Comments (0)As my parents' executor, I was tasked with completing IHT and part of this process was to request quotes from a number of agents. Haart were one of the chosen few. Gero met with us and from the time he walked through the front door, I knew that we would be engaging Haart as our chosen agent. Gero was extremely knowledgeable, highly organised and provided us with a realistic quote for IHT purposes and furthermore provided telephone support when I dealt with the Valuation Office Agency, whilst he was on annual leave.
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Narinder said about haart
Services : Sales( As a Vendor )Date: 18th Feb 2021
As my parents' executor, I was tasked with completing IHT and part of this process was to request quotes from a number of agents. Haart were one of the chosen few. Gero met with us and from the time he walked through the front door, I knew that we would be engaging Haart as our chosen agent. Gero was extremely knowledgeable, highly organised and provided us with a realistic quote for IHT purposes and furthermore provided telephone support when I dealt with the Valuation Office Agency, whilst he was on annual leave.
Haart were appointed in January to sell our family home of over forty years. A very emotional time for the family. Gero worked with us and understood our desire to find a family that would enjoy the space and appreciate the work that our parents' completed during their life time.
Jag was appointed as our Account Manager and worked closely with us on finding the 'right' purchaser. What a great guy. Within a week of going live, we had thirteen bookings and confirmed a sale today (18th February) with a family. Thank you Jag for all your help.
It's been an emotional journey that was made easier with the support of Gero and Jag. I highly recommend Haart for their professionalism, listening skills, industry knowledge and not being pushy sales people.
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I was extremely happy with ...
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5 Star Review
Riz
By : 'Tariq'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : IG1
15 Jan 2020
People found this helpful0
I was extremely happy with the services of Haart Rizwan Hanif has been fantastic. He and the team are very knowledgeable and go above and beyond to deliver value. I know I can count on them to resolve issues swiftly. TARIQ... Read Full Review
Comments (0)I was extremely happy with the services of Haart
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Tariq Afzsl said about haart
Services : Sales( As a Buyer )Date: 15th Jan 2020
I was extremely happy with the services of Haart
Rizwan Hanif has been fantastic. He and the team are very knowledgeable and go above and beyond to deliver value. I know I can count on them to resolve issues swiftly.
TARIQ AFZAL
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Fantastic ...
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5 Star Review
Jagdeep
Gero
By : 'Ali'
Services : Sales( As a Buyer )
Sold price : £725000
Would you recommend ? : Yes
Postcode : IG1
29 Aug 2019
People found this helpful0
Fantastic bunch of people in this office, during the purchase of my property, Jag and Gerro have been fantastic throughout the process, very honest and helpful, ultra professionals. I wish them all the... Read Full Review
Comments (0)Fantastic bunch of people in this office, during the purchase of my property, Jag and Gerro have been fantastic throughout the process, very honest and helpful, ultra professionals.
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Ali Rofe said about haart
Services : Sales( As a Buyer )Date: 28th Aug 2019
Fantastic bunch of people in this office, during the purchase of my property, Jag and Gerro have been fantastic throughout the process, very honest and helpful, ultra professionals.
I wish them all the best.
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40 A Richmond road , let ...
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1 Star Review
By : 'vinoth'
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : No
Postcode : IG1
28 Aug 2019
People found this helpful0
40 A Richmond road , let wrong , managed wrong . Poor management from start to end including the ilford branch who let it and HAART property management to managed it , 3 weeks before boiler worked and washing machine issue was resolved - tks to ilford branch to check it or not i should say :) ,... Read Full Review
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vinoth chandrasekaran said about haart
Services : Letting( As a Tenant )Date: 27th Aug 2019
40 A Richmond road , let wrong , managed wrong . Poor management from start to end including the ilford branch who let it and HAART property management to managed it , 3 weeks before boiler worked and washing machine issue was resolved - tks to ilford branch to check it or not i should say :) , also then 3 weeks for a switch to be rectified and also deposit not returned yet as branch is not able to contact landlord - how surprising ! while they were able to appoint a new tenant
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I would like to say a big ...
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5 Star Review
Jagdeep
By : 'Safdar'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : IG1
2 Jul 2019
People found this helpful0
I would like to say a big thank you to Haart Ilford especially Jagdeep for the excellent service and helping me complete the dream move. Jags was excellent, he is professional and knows what he is doing. Both viewings were accompanied by himself and I was pleased to meet jags. He understood our... Read Full Review
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Safdar Majid said about haart
Services : Sales( As a Buyer )Date: 1st Jul 2019
I would like to say a big thank you to Haart Ilford especially Jagdeep for the excellent service and helping me complete the dream move. Jags was excellent, he is professional and knows what he is doing. Both viewings were accompanied by himself and I was pleased to meet jags. He understood our requirements and showed us around the house telling us about the area and what to consider and because of Jags we were able to fall in love with the house we viewed twice and bought it. Jags was also keeping us up to date about the whole process via email and phone, keeping in touch with the solicitors and seller. He was always there when we needed to contact him. If you want to buy or sell and want excellent, understanding and professional service then I recommend you must go to Haart Ilford. Speak to Jagdeep and he will help you all the way. I will use them again in the future if I need to. Thank you for making our dream move come true
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Fantastic service from Riz ...
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5 Star Review
Riz
By : 'Mr'
Services : Sales( As a Buyer )
Sold price : £300000
Would you recommend ? : Yes
Postcode : UG1
1 Nov 2018
People found this helpful0
First time buying a property from Haart and Riz gave fantastic customer service, explained the whole process, easy to communicate with and push the purchase to complete a week... Read Full Review
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Mr Aftab said about haart
Services : Sales( As a Buyer )Date: 1st Nov 2018
First time buying a property from Haart and Riz gave fantastic customer service, explained the whole process, easy to communicate with and push the purchase to complete a week early.
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Excellent ...
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5 Star Review
Raheel
By : 'K'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : IG3
19 Jul 2018
People found this helpful0
Going from past experience it was really lovely just dealing with one person during the whole process. Dealing with Raheel Ahmed was a great pleasure and he was very professional, from the offset Raheel and his team accompanied all viewings which took a load of stress off my shoulders. Definitely... Read Full Review
Comments on Agent Fees
Good
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K Duke said about haart
Services : Sales( As a Vendor )Date: 18th Jul 2018
Going from past experience it was really lovely just dealing with one person during the whole process. Dealing with Raheel Ahmed was a great pleasure and he was very professional, from the offset Raheel and his team accompanied all viewings which took a load of stress off my shoulders. Definitely would recommend haart Ilford to friends and family.
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Raheel was extremely helpful, ...
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5 Star Review
Raheel
By : 'Mrs'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : IG1
25 Jun 2018
People found this helpful0
Considering this purchase was a tough one due to the vendors going through a divorce case. However Raheel was extremely helpful, always willing to help, support and advise, always calm and collective. Which made me feel in safe hands and made me feel relax from start to finish. I highly... Read Full Review
Comments (0)Considering this purchase was a tough one due to the vendors going through a divorce case. However Raheel was extremely helpful, always willing to help, support and advise, always calm and collective.
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Mrs Sajid said about haart
Services : Letting( As a Owner )Date: 24th Jun 2018
Considering this purchase was a tough one due to the vendors going through a divorce case. However Raheel was extremely helpful, always willing to help, support and advise, always calm and collective.
Which made me feel in safe hands and made me feel relax from start to finish.
I highly recommend Haart that have an amazing team who are always willing to help if manager Gero or Raheel where not around.
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I recently purchased a ...
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5 Star Review
By : 'Khalid'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : IG1
24 Apr 2018
People found this helpful1
I recently purchased a property through Haart. My experience was extremely positive and would strongly recommend Haart to anyone looking to purchase a property. Many thanks to Ridwan & Ahmed for providing us with an excellent service and making the process of purchasing our first property... Read Full Review
Comments (1)Was this helpful?:
Khalid said about haart
Services : Sales( As a Buyer )Date: 23rd Apr 2018
I recently purchased a property through Haart. My experience was extremely positive and would strongly recommend Haart to anyone looking to purchase a property. Many thanks to Ridwan & Ahmed for providing us with an excellent service and making the process of purchasing our first property smooth and stress free. *****
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By : ross collings
25 Apr 2018Hi Khalid, Thank you very much for your glowing review of our Ilford team. We're happy to hear your experience was positive and that it'll be a recommendation....
Ilford ...
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5 Star Review
By : 'Peter'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : IG1
17 Mar 2018
People found this helpful1
The team kept us informed throughout the difficult process of property purchase and gave us valuable advice on numerous... Read Full Review
Comments on Agent Fees
good
Comments (1)Was this helpful?:
Peter Kennedy said about haart
Services : Sales( As a Buyer )Date: 17th Mar 2018
The team kept us informed throughout the difficult process of property purchase and gave us valuable advice on numerous occasions.
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By : Gero La Lomia
17 Mar 2018Dear Peter, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst buying your property. Thank you again for your star...
Thank you, Ridwan Hanif, for ...
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5 Star Review
Hanif
By : 'Cornelia'
Services : Sales( As a Buyer )
Sold price : £330000
Would you recommend ? : Yes
Postcode : IG1
29 Oct 2017
People found this helpful0
Thank you, Ridwan Hanif, for all your support and patience throughout this process of buying our first home. Davide and I are happy with how you dealt with the seller and their solicitor and we are happy to recommend you and Haart agency to anyone who wants to buy their first home. Again, thanks... Read Full Review
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Cornelia said about haart
Services : Sales( As a Buyer )Date: 28th Oct 2017
Thank you, Ridwan Hanif, for all your support and patience throughout this process of buying our first home. Davide and I are happy with how you dealt with the seller and their solicitor and we are happy to recommend you and Haart agency to anyone who wants to buy their first home. Again, thanks for everything and wish you many more successful sales.
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By : ross
9 Mar 2018Hi there, Thanks for your kind words and thank you for the 5-star feedback. Have a wonderful...
I have recently sold my ...
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5 Star Review
Gero
Jagdeep
By : 'Nevio'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : IG14
2 Aug 2017
People found this helpful0
I have recently sold my property in Ilford and I am extremely satisfied to have chosen Haart. Gero, the branch director, was nothing less than topnotch throughout the whole process, together with Jagdep, Riz and Ahmed. This is a team of experienced, reliable, pro-active and pragmatic professionals... Read Full Review
Comments on Agent Fees
The fees are competitive and reflective of the high standard quality service provided
Comments (1)I have recently sold my property in Ilford and I am extremely satisfied to have chosen Haart.
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Nevio said about haart
Services : Sales( As a Vendor )Date: 1st Aug 2017
I have recently sold my property in Ilford and I am extremely satisfied to have chosen Haart.
Gero, the branch director, was nothing less than topnotch throughout the whole process, together with Jagdep, Riz and Ahmed.
This is a team of experienced, reliable, pro-active and pragmatic professionals which deliver what is promised on their website: deep knowledge of the area and the market, expertise and a 5 star quality service from start to finish.
They were reliable, precise, honest and we achieved a very good selling price with reliable buyers above the asking price.
At each step of the process we felt really confident as we knew that there was an entire team working on our behalf.
We wish the Haart Branch and Gero in particular all the best and we would not hesitate in recommending their services to other prospective clients.
Thanks a lot again for your help!
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By : Gero La Lomia
2 Aug 2017Thank you so much for leaving such a great review! It's been a pleasure dealing with the sale and purchase of your property and wish you all the best in your new home....
I have just had a property ...
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5 Star Review
Raheel
By : 'Jemma'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : IG3
13 Jun 2017
People found this helpful0
I have just had a property sold by Haarts, I would like to thank Raheel at the Ilford branch for the support and professionalism that he showed me from the beginning of the sale, until the day of completion, he continuously updated me and went beyond , when there were lapses, without him I would... Read Full Review
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Jemma said about haart
Services : Sales( As a Vendor )Date: 12th Jun 2017
I have just had a property sold by Haarts, I would like to thank Raheel at the Ilford branch for the support and professionalism that he showed me from the beginning of the sale, until the day of completion, he continuously updated me and went beyond , when there were lapses, without him I would have given up, he is really a role model , and deserves to be promoted .
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I had the unfortunate time of ...
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5 Star Review
Jagdeep
Gero
By : 'Mr'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : IG1
21 Apr 2017
People found this helpful0
I had the unfortunate time of losing my mum back in November 2016 and contacted Haart in ilford to help me with the process of selling my mothers house, Branch Manager Gero La Lomia came round to explain the process and what it would cost me, after valuing the house, so nothing was hidden, he was... Read Full Review
Comments on Agent Fees
Very reasonable
Comments (1)Was this helpful?:
Mr J Hughes said about haart
Services : Sales( As a Vendor )Date: 20th Apr 2017
I had the unfortunate time of losing my mum back in November 2016 and contacted Haart in ilford to help me with the process of selling my mothers house, Branch Manager Gero La Lomia came round to explain the process and what it would cost me, after valuing the house, so nothing was hidden, he was very professional, he also recommended me a fantastic solicitor to help with Probate and smooth and easy sale transaction. Jagdeep Singh always kept in touch on the progress of my sale. any problems or questions I had was answered easily. Gero and Jagdeep are top guys and I would recommend them to everyone 10/10. Thank you all very much.
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By : Ross
24 Apr 2017Hi Mr J Hughes, Thank you for your kind review of our Ilford branch, we're pleased to hear they delivered a professional well communicated service when selling your mother's house. We will pass...
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