100% sales valuation accuracy
0% sales fee satisfaction
May 26,2020
May 26,2020
3
people found
this helpful
this helpful
Landlord-friendly company, not for someone trying to rent.
Advice to anyone trying to rent property with them:
1. Foxtons has landlord-first approach - Journey might seem good in the beginning when you are going for property visits, but becomes a nightware after the contract is signed - delays to get the repairs done, and getting back your deposits due to their landlord-first approach.
2. Do self-inventory - If you wish to go with them, please make sure that you have all documents with you - photos when you checked-in and checked-out and please get them signed. Though they have a paid inventory company, they cannot be trusted. Please do go through their check-in report, do make photographs and get them signed with Foxtons. Please also make sure that you are available at the property this private company comes to "make" check-out report.
3. Keep track of your conversations - Please also make sure that all your communications with Foxtons are recorded somewhere like emails as you will need them in future. They have a option to report issues in their website, but they closes them on landlords behalf even if you have raised the issue and have had no resolution.
Tenants, you are on your own - good luck with Foxtons. I've not got my deposit back even after 55 days I left the property. Silent landlord, silent Foxtons.
Advice to anyone trying to rent property with them:
1. Foxtons has landlord-first approach - Journey might seem good in the beginning when you are going for property visits, but becomes a nightware after the contract is signed - delays to get the repairs done, and getting back your deposits due to their landlord-first approach.
2. Do self-inventory - If you wish to go with them, please make sure that you have all documents with you - photos when you checked-in and checked-out and please get them signed. Though they have a paid inventory company, they cannot be trusted. Please do go through their check-in report, do make photographs and get them signed with Foxtons. Please also make sure that you are available at the property this private company comes to "make" check-out report.
3. Keep track of your conversations - Please also make sure that all your communications with Foxtons are recorded somewhere like emails as you will need them in future. They have a option to report issues in their website, but they closes them on landlords behalf even if you have raised the issue and have had no resolution.
Tenants, you are on your own - good luck with Foxtons. I've not got my deposit back even after 55 days I left the property. Silent landlord, silent Foxtons.
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Latest Reviews
7th Feb 2024
reviewed by 'Corina'
7th Feb 2024
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23rd Jan 2024
reviewed by 'Meryem'
11th Nov 2023
reviewed by 'Sara Mara'
29th Sep 2022
reviewed by 'Robert'
Opening Hours
Address
Foxtons
30-32 Shepherds Bush Green
Shepherd\'s Bush,London
Greater London
W12 8PH
020 8963 5151
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 1 | 6 | 3 | 0 | 0 | 0 | 1 | 0 | 1 |
Areas covered
- W12
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Oct 08,2024
Oct 08,2024
0
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Good experience with Sherone. Find our first home in London....
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Feb 07,2024
Feb 07,2024
0
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Looking for the perfect property can take ages, but with Sam, was very easy and professional. She was patient and showed us 20+ properties until we found the perfect one. She carefully listened to our needs and helped us find exactly what we were looking for.
...
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Feb 07,2024
Feb 07,2024
0
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Looking for the perfect property can take ages, but with Sam, was very easy and professional. She was patient and showed us 20+ properties until we found the perfect one. She carefully listened to our needs and helped us find exactly what we were looking for.
...
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Jan 23,2024
Jan 23,2024
0
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I had the best experience with Sherone. She showed me 4 flats, she understood what I wanted. I rented my flat with her. I came from Paris, she explained everything to me and walked through the process. I really recommend her !...
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Nov 11,2023
Nov 11,2023
0
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I had expectations with this agency. They show me 2 flats this agent called Max in Shepherd’s Bush brunch, calling me everyday for new house finally I find the right to put through the offer and suddenly he stop answering and he never comes back ...
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Sep 29,2022
Sep 29,2022
0
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Terrible customer service, very bad management and slow to action anything.
They make you report anything that goes wrong and take weeks to respond.
Hardly ever end someone to fix anything .
Our landlord it getting ripped off and we are dealing with the lackadaisical approach ...
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May 25,2022
May 25,2022
1
people found
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They Deserve 0 stars.
Foxtons Lettings have the highest commission in the business and by far the poorest service.
Save yourself alot of headache and avoid this company.
As a landlord i've had the worst experience with these cowboys.
I am still waiting for the rental ...
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May 26,2020
May 26,2020
3
people found
this helpful
this helpful
Landlord-friendly company, not for someone trying to rent.
Advice to anyone trying to rent property with them:
1. Foxtons has landlord-first approach - Journey might seem good in the beginning when you are going for property visits, but becomes a nightware after the contract is signed ...
read full review
read full review
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Apr 19,2019
Apr 19,2019
2
people found
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Have been trying to buy a Bellway property at the Acton Square development through Foxtons in Shepherds Bush. Absolutely useless service from Foxtons. Did nothing but harass me at the start of the search to the point of it being unbearable to speak to this ...
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Dec 15,2014
Dec 15,2014
1
people found
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this helpful
I wish to thank Foxtons, and in particular Ms Jenalyn Masalunga, for the excellent service we received regarding our renting of the flat at 9 Gunterstone Road.
Jenalyn understood exactly what was required and as soon as this flat became available she immediately informed us and ...
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Aug 14,2014
Aug 14,2014
0
people found
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I am writing to give Annabelle Bent my highest recommendation. Annabelle possesses all the attributes necessary to be an excellent estate agent. She knows the market extremely well; she is diligent, responsive, and very effective in all aspects of her work. Annabelle is
a very ...
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Jul 28,2013
Jul 28,2013
5
people found
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this helpful
Agreed a sale with Mark in Sales at Foxtons in Shepherds Bush, my agreement was I would not argue about price, I did not even make a lower offer, I am an experience buy to let landlord so made the sale contingent on the sale ...
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What agent could do to change your mind?
Followed through with agreement, not weasled out, acted with integrity.Attached Filesnbsp;
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Mar 28,2013
Mar 28,2013
0
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I am absolutely delighted with the service received from Jordan Milne at Foxtons Shepherds Bush, who has been attentive, kind, extremely responsive and always with a smile.
Everything has gone so smoothly and so quickly and Jordan was brilliant working VERY hard to help me ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 10:06 AM 07/09/2017 by daisy
