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Aberdeen, AB25
3/5, 4 Reviews
50% Recommended
50% letting valuation accuracy
50% letting fee satisfaction
"Terrible agents...."
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1 Star Review
By : 'Anthony'
Services : Letting(As a Owner)
Would you recommend ? : No
Postcode : AB22
4 Feb 2020
People found this helpful4
Terrible agents. Don’t ever go near them as a landlord. Their marketing strategy is very poor, and have very limited advert portals. They only managed to get only 2 person to view over two months. I had to sought out my own prospective tenants for them to conduct viewings. Terrible! Also, communication is a challenge, with limited staff at their office available to take calls due to lack of staff, calls have to be re-routed to their Edinburgh office. Finally decided to cancel their services. So please don’t go near them!
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 50% | 50.00% | £0 | £0 |
Address
Trinity Factors
1 South Mount Street, Aberdeen, Aberdeen City
AB25 2TN
01224 641010
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Trinity Factors Branches (View All 2)
Trinity Factor -AberdeenThe ...
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5 Star Review
By : 'Sheena'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : AB25
1 Mar 2023
People found this helpful0
Trinity Factor -Aberdeen The Aberdeen office staff are fantastic. They are quick to address issues such as arrears, abandonment and keep both the landlord and tenant informed at all times. I’ve been using them since they opened and have been impressed by all the staff and the rate of... Read Full Review
Comments (0)
Trinity Factor -Aberdeen
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Sheena Morris said about Trinity Factors
Services : Letting( As a Owner )Date: 1st Mar 2023
Trinity Factor -Aberdeen
The Aberdeen office staff are fantastic. They are quick to address issues such as arrears, abandonment and keep both the landlord and tenant informed at all times. I’ve been using them since they opened and have been impressed by all the staff and the rate of relenting a vacant property.
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Terrible agents. ...
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1 Star Review
By : 'Anthony'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : AB22
4 Feb 2020
People found this helpful4
Terrible agents. Don’t ever go near them as a landlord. Their marketing strategy is very poor, and have very limited advert portals. They only managed to get only 2 person to view over two months. I had to sought out my own prospective tenants for them to conduct viewings. Terrible! Also, ... Read Full Review
Comments (0)Was this helpful?:
Anthony Etineh said about Trinity Factors
Services : Letting( As a Owner )Date: 4th Feb 2020
Terrible agents. Don’t ever go near them as a landlord. Their marketing strategy is very poor, and have very limited advert portals. They only managed to get only 2 person to view over two months. I had to sought out my own prospective tenants for them to conduct viewings. Terrible! Also, communication is a challenge, with limited staff at their office available to take calls due to lack of staff, calls have to be re-routed to their Edinburgh office. Finally decided to cancel their services. So please don’t go near them!
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Since taking over management ...
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5 Star Review
Kim
By : 'Jim'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : AB10
18 Apr 2017
People found this helpful0
Since taking over management of my property, Kim Middleton has taken the first positive action on a problem with ingress of water from the window of the flat above, something the factor has failed to do for over two years. She is a delight to deal with and, best of all, she does exactly what she... Read Full Review
Comments on Agent Fees
I believe I am charged a standard letting fee, which now offers excellent value - not always the case in the past.
Comments (1)Was this helpful?:
Jim Brooks said about Trinity Factors
Services : Letting( As a Owner )Date: 17th Apr 2017
Since taking over management of my property, Kim Middleton has taken the first positive action on a problem with ingress of water from the window of the flat above, something the factor has failed to do for over two years. She is a delight to deal with and, best of all, she does exactly what she promises, something which was not invariably the case in the past. I can't praise her efforts on my behalf too strongly and I would have no hesitation in recommending her and Trinity Factors to anyone seeking a letting agent..
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By : Raghavendra
24 Apr 2018Need clarification on this statement if your references are unsatisfactory the deposit will not be refunded. Can pls elaborate on This...
Not impressed so far. Letting ...
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1 Star Review
By : 'Abz'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : AB25
3 Nov 2016
People found this helpful2
Not impressed so far. Letting my property with Trinity has been a disappointment. Very little communication and issues are not resolved despite repeatedly asking. Fees for a minor repair were extortionate. Trying to whack on extra fees for out of hours cover... Read Full Review
Comments on Agent Fees
Average 10% plus vat in top
Comments (0)Not impressed so far. Letting my property with Trinity has been a disappointment.
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Abz said about Trinity Factors
Services : Letting( As a Owner )Date: 3rd Nov 2016
Not impressed so far. Letting my property with Trinity has been a disappointment.
Very little communication and issues are not resolved despite repeatedly asking. Fees for a minor repair were extortionate.
Trying to whack on extra fees for out of hours cover etc.
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