Ryder & Dutton
Rawtenstall, BB4
4.8/5, 376 reviews
98% recommended
91% sales valuation accuracy
97% sales fee satisfaction
82% lettings valuation accuracy
94% lettings fee satisfaction

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“It is over 15 years since I last sold a house ......”

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Jul 19,2017
Minithumbup
By: 'Shurretep'
Jul 19,2017
0 people found
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It is over 15 years since I last sold a house and much has changed. Shannon and Helen provided me with information, assurance and very welcome guidance that gained and maintained my confidence throughout the selling process.

I found Shannon to be personable, enthusiastic and extremely competent at monitoring the sale process and providing me with regular updates on the progress of the sale. She was excellent at liaising with solicitors to facilitate an efficient pace and arrive at an early completion date. I felt at all times that she was on the case and was looking out for my best interest. Thank you Shannon.

It was because of the obvious expertise and knowledge of the market that Helen displayed, that prompted me to sell through Ryder and Dutton. I made my decision after approaching Helen for guidance. She talked informatively and perceptively about selling in the Rossendale area. Helen explained the procedures and how the Ryder and Dutton provided back up and reassurance throughout. She gave me confidence that my house could sell reasonably quickly at a good price. How right she was! Thank you Helen.
Comment on agent fees
The fees were, in my opinion, entirely fair and reasonable.
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By: Shannon Laycock
Aug 22, 2017
Thank you for your kind words, they are very much appreciated! It was a pleasure dealing with the sale and yourself. If there is anything at all you need in the future please do not hesitate to contact us.

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Latest Reviews

View all Reviews 376
27th Jun 2023
reviewed by 'maureen'
“Hi we have been dealing with Beth, with the sale of our bungalow. Beth has been very efficient, kind and ......”
5th May 2023
reviewed by 'Sophia Lóren'
“Absolutely Excellent service, I've been dealing with Rachael and Sarah, both really lovely girls, they have been amazing helping me ......”
5th May 2023
reviewed by 'Sophia Lóren'
“Absolutely Excellent service, I've been dealing with Rachael and Sarah, both really lovely girls, they have been amazing helping me ......”
3rd Feb 2023
reviewed by 'Suleman'
“Very helpful polite easy to deal with. Sarah sorted everything out for tenant to move in. Couldn’t ask for ......”
10th Oct 2022
reviewed by 'J'
“Recently moved from rented accommodation in Helmshore and dealt with Sarah Green from the Rawtenstall office - Sarah made the ......”
9th Sep 2022
reviewed by 'Alicia'
“Outstanding company and staff, big thank you to Shannon Laycock whom remained professional, positive and informative throughout a complicated sale, ......”
Opening Hours
  • Monday: 08:30 - 20:30
  • Tuesday: 08:30 - 20:30
  • Wednesday: 08:30 - 20:30
  • Thursday: 08:30 - 20:30
  • Friday: 08:30 - 20:30
  • Saturday: 10:00 - 16:00
  • Sunday: 10:00 - 16:00
Address

Ryder & Dutton
68 Bank Street
Rawtenstall
Lancashire
BB4 8EG
01706 227999

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 91% 97% £51,500 £1,005,000
Lettings 82% 94% £300 £1,050
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
53 2 59 0 135 1 110 3 12 1
Areas covered
  • BB4
  • BB5
  • BL0
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“sale of our bungalow...”

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Jun 27,2023
Minithumbup
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Beth
By: 'maureen'
Jun 27,2023
0 people found
this helpful
Hi we have been dealing with Beth, with the sale of our bungalow. Beth has been very efficient, kind and helpful. She has dealt with some very difficult issue that came up. Beth has a good way with people, and a keeper are you listening ...
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“Absolutely Excellent service, I've been deali......”

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May 05,2023
Minithumbup
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Rachael
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Sarah
By: 'Sophia Lóren'
May 05,2023
0 people found
this helpful
Absolutely Excellent service, I've been dealing with Rachael and Sarah, both really lovely girls, they have been amazing helping me move. Thank you so much guys ⭐️...
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“Absolutely Excellent service, I've been deali......”

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May 05,2023
Minithumbup
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Sarah
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Rachael
By: 'Sophia Lóren'
May 05,2023
0 people found
this helpful
Absolutely Excellent service, I've been dealing with Rachael and Sarah, both really lovely girls, they have been amazing helping me move. Thank you so much guys ⭐️...
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“Very helpful polite easy to deal with. Sarah ......”

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Feb 03,2023
Minithumbup
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Sarah
By: 'Suleman'
Feb 03,2023
0 people found
this helpful
Very helpful polite easy to deal with. Sarah sorted everything out for tenant to move in. Couldn’t ask for more from her told me what needed doing. Great company....
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“Sarah Green...”

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Oct 10,2022
Minithumbup
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Sarah
By: 'J'
Oct 10,2022
0 people found
this helpful
Recently moved from rented accommodation in Helmshore and dealt with Sarah Green from the Rawtenstall office - Sarah made the whole experience a much easier process in what can often be a stressful time and was very helpful with great expertise, communication and professionalism - ...
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“Outstanding company and staff, big thank you ......”

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Sep 09,2022
Minithumbup
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Shannon
By: 'Alicia'
Sep 09,2022
0 people found
this helpful
Outstanding company and staff, big thank you to Shannon Laycock whom remained professional, positive and informative throughout a complicated sale, we wouldn't have got there without you, definitely use again Alicia Eastwood...
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“from start to finish Sarah Green has been dea......”

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Aug 31,2022
Minithumbup
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Sarah
By: 'Britney'
Aug 31,2022
0 people found
this helpful
from start to finish Sarah Green has been dealing with myself she is very helpful and easy to deal with she kept me informed, this was my first property and Sarah made everything very easy for me and explained everything to me. Thankyou Sarah...
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“We chose Ryder &Dutton to sell our family hom......”

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Aug 19,2022
Minithumbup
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Graham
By: 'Hilary'
Aug 19,2022
0 people found
this helpful
We chose Ryder &Dutton to sell our family home as the team were highly recommend by our daughter who had sold successfully 12 months earlier. Grahams valuation visit was very professional ,honest and realistic. From day one of the house being on the market Shannon has ...
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“Excellent service when we sold our property, ......”

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Aug 17,2022
Minithumbup
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Jack
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Graham
By: 'Susan Flint'
Aug 17,2022
0 people found
this helpful
Excellent service when we sold our property, especially from Shannon Laycock. We were kept informed throughout the transactions and she did her best to smooth the process, as there some glitches during the sale. Thank you to all the office staff in the branch, Jack ...
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“Completely wasted my time, tried to view prop......”

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Nov 18,2020
Minithumbdown
By: 'Jason'
Nov 18,2020
0 people found
this helpful
Completely wasted my time, tried to view property, agent / owner did not even turn up to show us around the property, rang and emailed the agent, one advised me the owner is on route and verbally over the phone the estate agent was running late, ...
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By: Graham Shuttleworth
Nov 19, 2020
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Dear Jason, Thank you again for the feedback. I tried to call you first thing the following morning to apologise and in the absence of a response emailed you, to which you immediately replied. We apologised at the time and I apologise again. We had agreed to do a 6:30pm viewing for you, in winter hours, when it is dark and not ideal for viewing, but as this was the best time for you we were happy to oblige. Unfortunately due to human error, the viewing representative was not there to meet you at ...

“I live out of area and have sold a house as e......”

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Oct 10,2020
Minithumbup
By: 'Richard'
Oct 10,2020
0 people found
this helpful
I live out of area and have sold a house as executor. The team were brilliant throughout, particularly Graham who even helped clear old contents to the tip to make the property more marketable, and Roisin for keeping me informed of progress throughout and communicating ...
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“The best Estate Agent...”

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Aug 31,2020
Minithumbup
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Rachael
By: 'jan'
Aug 31,2020
1 people found
this helpful
I have a small portfolio of properties and ALWAYS use Ryder and Dutton. Once again Rachael has given excellent service. She is proactive professional and knowledgeable. She is a credit to Ryder and Dutton All the staff employed by Ryder and Dutton give excellent service. ...
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“Great service- no stress!...”

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Jul 21,2020
Minithumbup
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Graham
By: 'Megan'
Jul 21,2020
0 people found
this helpful
Graham was fantastic. He went above and beyond to make sure everything was plain sailing. Honest, friendly, polite, accomodating and above all, no-nonsense!...
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“AMAZING QUICK SERVICE...”

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Mar 11,2020
Minithumbdown
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Rachael
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Sarah
By: 'charmaine'
Mar 11,2020
0 people found
this helpful
I contacted Ryder and Dutton in Rossendale as soon as I knew my tenant was leaving. Initially I met with Gareth Hunt who came down the next day or so to inspect the property. He provided some welcomed advised to ensure I was safety fit ...
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By: Gareth Hunt
Mar 12, 2020
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Thank-you so much for your feedback Charmaine. You have been a pleasure to deal with and have taken on board any feedback from ourselves or viewers and dealt with it quickly in order to help us find you a suitable tenant. Rachael and Sarah work very hard and they are an excellent team so I am glad you have found your first experience of dealing with us to be a positive one. We will look forward to working with you to help you to find a suitable tenant in the future. Best Regards Gareth Hunt ...

“All the staff have gone the extra mile in ord......”

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Mar 09,2020
Minithumbup
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Janet
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Graham
By: 'Daniel'
Mar 09,2020
1 people found
this helpful
All the staff have gone the extra mile in order to get my property sold . I have absolutely no hesitation in recommending the boys and girls at the rawtenstall office ....
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By: Janet Warsap
Mar 09, 2020
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Thank you for your kind words Danny. We do strive to provide a great service to our clients, so glad you have felt this with us. You know where we are if ever you need us. Best of luck, Janet. ...

“Excellent communication throughout Janet and ......”

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Feb 10,2020
Minithumbup
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Janet
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Rachael
By: 'Jan'
Feb 10,2020
0 people found
this helpful
Excellent communication throughout Janet and her team really looked after me and kept on top of everything through a difficult sale. Well done...
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“Ryder and Dutton are the best agents in rawte......”

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Dec 04,2019
Minithumbup
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Graham
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Janet
By: 'Lindsey'
Dec 04,2019
1 people found
this helpful
Ryder and Dutton are the best agents in rawtenstall. Janet Warsap and Graham Shuttleworth were absolutely fantastic! I tried to sell my property with 2 other agents this had taken over 18 months. So I decided to go with Ryder and Dutton. I have to the say ...
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By: Graham Shuttleworth
Dec 05, 2019
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Dear Lindsey, Thank you so much for your kind review. You had a fantastic, large apartment, beautifully appointed, so in the end it was just a case of us getting the right person through the door. I suspect the new owner will be very happy there for a number of years. All the very best in your new home and pop in if you're back over this way. Kindest regards, ...

“I just want to say a massive thank you to ryd......”

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Dec 04,2019
Minithumbup
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Graham
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Janet
By: 'Kelly'
Dec 04,2019
1 people found
this helpful
I just want to say a massive thank you to ryder and dutton at the rawtenstall branch especially a big thank you to Graham Shuttleworth and Janet Warasp for all there help with our house sale, you both have been so helpful and really have ...
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By: Graham Shuttleworth
Dec 05, 2019
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Dear Kelly, Michael and Family, We are all so pleased that we have been able to complete on this sale for you and before Christmas too. You will be much happier with all that space in your new home. All the very best, Graham and the team. ...

“Great friendly service ce...”

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Nov 19,2019
Minithumbup
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Janet
By: 'Fiona'
Nov 19,2019
1 people found
this helpful
Ryder and Dutton recently sold our home. They organised 13 viewings over a long weekend and we had 8 offers. They helped us greatly though the whole process. Janet (in the Rawtenstall office) was so helpful particularly as we had a lengthy problematic purchase to deal with ...
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By: Janet Warsap
Nov 22, 2019
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Thank you Fiona for taking time to review us, it's much appreciated. Your sale felt like a whirlwind, I am pleased it all managed to tie in at the end. The purchase was another story! I hope you are settled in your new home and that it was worth the wait. Best wishes, Janet ...

“Thanks Rachael and Sarah, great service and p......”

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Nov 16,2019
Minithumbup
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Rachael
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Sarah
By: 'Ian'
Nov 16,2019
0 people found
this helpful
Thanks Rachael and Sarah, great service and personal management of our properties which is no easy task given that there are 10 of them....
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By: Sarah Green
Nov 19, 2019
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Hi Ian Managing your properties is always a joy. Think its time for property number 11?! Regards Sarah and Rachael ...

“Tenant takeover...”

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Nov 06,2019
Minithumbup
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Sarah
By: 'Paul'
Nov 06,2019
0 people found
this helpful
Sarah met the tenants taking over the property and dealt with all the paperwork very efficiently, while, at the same time, making the new tenants feel relaxed with her conversation. She ensured that the tenants were aware of all the utilities and encouraged questions from ...
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By: Sarah Green
Nov 07, 2019
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Good afternoon Paul Thank you for your recent review, super happy that you are pleased with the service that we offer. Regards Sarah ...

“As a first time tenant I'm happy to recommend......”

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Oct 28,2019
Minithumbup
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Rachael
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Sarah
By: 'Sunny'
Oct 28,2019
0 people found
this helpful
As a first time tenant I'm happy to recommend Ryder & Dutton. With help from Rachael and Sarah at the Rawtenstall site, they attend to any issues that arise during my tenancy. They are smart, flexible, approachable, very responsive, easy to talk to and understanding. They ...
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By: Sarah Green
Nov 19, 2019
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Good morning Sunny Thank you for our recent review. Regards Sarah and Rachael ...

“Janet Warsap...”

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Sep 20,2019
Minithumbup
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Janet
By: 'Caroline'
Sep 20,2019
0 people found
this helpful
Janet Warsap from the Rawtenstall branch was very friendly & helpful during my particularly stressful recent purchase of a property....
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By: Janet Warsap
Sep 25, 2019
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Thank you Caroline for your kind words. I am pleased that we got there in the end, it was a bit of a battle! Best wishes in your new home, please do keep us updated with how you're settling in. Janet ...

“Sale and purchase via Ryder and Dutton...”

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Aug 08,2019
Minithumbup
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Janet
By: 'Natalie'
Aug 08,2019
0 people found
this helpful
Could not fault the service at all. Janet was on the phone to me as soon as there were any updates with my sale and purchase. Friendly and professional, couldn’t have asked for anything more. I had gone to a different agent in the ...
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By: Janet Warsap
Sep 25, 2019
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Thank you for your lovely review! So pleased we had the opportunity to assist you not just in your sale, but your purchase too. We hope you are all settled in your new home now. Please do not hesitate to contact us again if ever you need us. Best wishes, Janet ...

“5* service...”

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Jul 26,2019
Minithumbup
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Janet
By: 'Karen'
Jul 26,2019
0 people found
this helpful
We bought a house in May from Rawtenstall/Bacup agents and dealt with Janet Warsap. Janet was so efficient and on the ball and I never had to ring to enquire as Janet always made sure we were up to date with everything, making our “...
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By: Janet Warsap
Jul 31, 2019
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Thank you Mrs Cureton for the lovely review! So pleased that you felt the service we provided was efficient and stress free. We aim to provide the best customer experience for all of our clients so I am pleased you felt this. Good luck with the house, I look forward to seeing it looking at it's best. Janet ...

“If you want an estate agent with a can do att......”

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Jul 04,2019
Minithumbup
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Janet
By: 'Lorraine'
Jul 04,2019
0 people found
this helpful
If you want an estate agent with a can do attitude then the team at Ryder & Dutton Rawtenstall are the ones for you. Our dedicated contact, initially Shannon and then Janet (supported by Ethan when Shannon was on holiday) provided a high level of support ...
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By: Janet Warsap
Aug 08, 2019
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Thank you for your fabulous review Mrs Pickles! We are so pleased to hear that we have been successful in providing a good service all round to you. I hope you have settled into your new home now and are enjoying it. Best wishes and please do not hesitate to get in touch if you ever require assistance, Janet ...

“First Time Buyer...”

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Jun 20,2019
Minithumbup
By: 'Katie'
Jun 20,2019
1 people found
this helpful
Excellent communication throughout our buying process. Shanon helped me and my partner source and purchase our new home. Thank you, Katie & Paul...
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By: Graham Shuittleworth
Jun 20, 2019
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Dear Katie and Paul, thank you so much for your kind review. All the best for the future. Graham, Shannon and the team. ...

“Friendly Staff...”

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Jun 18,2019
Minithumbup
By: 'Gof22'
Jun 18,2019
1 people found
this helpful
Shannon was very helpful and made buying my First Home a very easy and smooth process! Shannon was friendly and approachable and if I had any queries, Shannon was always there to help...
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“Great service...”

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Jun 11,2019
Minithumbup
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Nikki
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Rebecca
By: 'AE'
Jun 11,2019
0 people found
this helpful
My adviser Nikki Cockcroft explained everything really well, and got me a much better deal than my bank. Becky Taylor took over chasing my solicitors and helped me with queries along the way. Thank you to you both...
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Comment on agent fees
Cheaper than others around
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By: Becky
Jun 20, 2019
View all comments (1)
Hi, Thank you for your kind comments, myself and Nikki really appreciate you taking time to leave us a review. Kind Regards Becky and Nikki ...

“Pleasant experience...”

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Jun 10,2019
Minithumbup
By: 'Chris'
Jun 10,2019
1 people found
this helpful
Shannon from the Rawtenstall branch was very friendly and approachable. The process was complex and she kept us informed at every occasion. Met Ethan in branch and was very pleasant. Recommended...
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Comment on agent fees
N/A
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Staff picture Rachael
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Staff picture Sarah
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Staff picture Joanne
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No fees information available
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Last updated at 2:03 PM 23/03/2022 by allAgents

Awards won by Ryder & Dutton, Rawtenstall BB4 8EG



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