75% lettings valuation accuracy
43% lettings fee satisfaction
Mar 23,2017
Mar 23,2017
3
people found
this helpful
this helpful
Been waiting to review them until I got a bit of my deposit back. To start off, as most people only read the first line, they left us with no heating in our living room for 3 months through winter. One day they turned up and told us our gas fire didn't work, and it took them 3 months to replace it with an electric one. The new electric one was smaller, so you'd expect them to cover up the area around it with wallpaper/paint? yeah no. That was left until after we left. (over a year). Every problem was a huge issue with them, taking weekly phone calls to have any chance of getting anything fixed. When we moved in the toilet seat was only attached by one latch, and that never got replaced. They said the old We'll get in touch with the landlord then we'd never hear from them again.They were completely useless. After a huge bunch of things going wrong (I think over the 2 years we lived there the hobs, sink, freezer and fire all broke)(which gives you an idea of the state of the flat) they had the balls to try and claim our full deposit, with their reasoning being a bunch of things were wrong that they caused.
In summary, avoid
In summary, avoid
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Latest Reviews
14th Aug 2018
reviewed by 'Stuart'
25th Jun 2017
reviewed by 'Aberdeen'
17th May 2017
reviewed by 'Rm'
23rd Mar 2017
reviewed by 'pete'
12th Nov 2016
reviewed by 'Gemma'
7th Mar 2016
reviewed by 'Elizabeth'
Opening Hours
Address
Murray & Currie
53 Chapel Street
Aberdeen
Aberdeen City
AB10 1SS
01224 96 5050
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 75% | 43% | £500 | £1,400 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 2 | 1 | 2 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Jun 25,2017
Jun 25,2017
5
people found
this helpful
this helpful
All I can say do not approach this bad company. You will regret if you do not listen. Only thing they are very professional is asking for money....
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Comment on agent fees
Very bad
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May 17,2017
May 17,2017
2
people found
this helpful
this helpful
TERRIBLE we have been told lies since we moved.
Over all Disgarace of a company, stay away *.
do NOT go with this letting agent just a let down of lies!...
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Comment on agent fees
Bad
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Mar 23,2017
Mar 23,2017
3
people found
this helpful
this helpful
Been waiting to review them until I got a bit of my deposit back. To start off, as most people only read the first line, they left us with no heating in our living room for 3 months through winter. One day they turned up and ...
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Jul 28,2015
Jul 28,2015
4
people found
this helpful
this helpful
It is difficult to describe all of the faults with the service we received: They have lost us money through driving tenants out of their lease by over-baring and incompetent factoring and inspections. They have lied to us. They have failed to reclaim a deposit ...
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What agent could do to change your mind?
Following through with action after their numerous apologies would have helped to redress the faults, but their strategy seems to be to apologise abjectly (mostly verbally) and to do nothing.Attached Filesnbsp;
Comment on agent fees
For the atrocious service we ought to have been reimbursed all of the fees we have paid.
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Nov 12,2016
Nov 12,2016
1
people found
this helpful
this helpful
I give Verity 5 stars as from the minute I walked into murray and Currie I was warm welcomed and even the correspondence prior to meeting was efficient and informative. Verity made everything very clear and I knew exactly what I was getting into. She was ...
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Mar 07,2016
Mar 07,2016
1
people found
this helpful
this helpful
Gave Verity 3 properties to rent price and all were rented within a 2 weeks of going on the market, realistic rental advised, competent viewing and very good feedback from tenants. Very well presented and offices clean and tidy. Would recommend Murray and Currie fees very reasonable, ...
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Comment on agent fees
Very good
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Yes
Aug 14,2018
Aug 14,2018
1
people found
this helpful
this helpful
Following the successful lease of our property for 2 successive years in a flat Aberdeen market the team have always been quick to respond and resolve any issues at hand....
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Comment on agent fees
Representative of market
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 9:59 AM 03/07/2018 by allAgents
