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Aberdeen, AB10
2.7/5, 7 Reviews
43% Recommended
75% letting valuation accuracy
43% letting fee satisfaction
No description for branch.
No Staff Registered
"Been waiting to review them..."
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1 Star Review
By : 'pete'
Services : Letting(As a Tenant)
Rent PCM : £1400
Would you recommend ? : No
Postcode : AB24
Mar 23, 2017
People found this helpful3
Been waiting to review them until I got a bit of my deposit back. To start off, as most people only read the first line, they left us with no heating in our living room for 3 months through winter. One day they turned up and told us our gas fire didn't work, and it took them 3 months to replace it with an electric one. The new electric one was smaller, so you'd expect them to cover up the area around it with wallpaper/paint? yeah no. That was left until after we left. (over a year). Every problem was a huge issue with them, taking weekly phone calls to have any chance of getting anything fixed. When we moved in the toilet seat was only attached by one latch, and that never got replaced. They said the old We'll get in touch with the landlord then we'd never hear from them again.They were completely useless. After a huge bunch of things going wrong (I think over the 2 years we lived there the hobs, sink, freezer and fire all broke)(which gives you an idea of the state of the flat) they had the balls to try and claim our full deposit, with their reasoning being a bunch of things were wrong that they caused. In summary, avoid
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 75% | 43.00% | £500 | £1,400 |
Address
Murray & Currie
53 Chapel Street, Aberdeen, Aberdeen City
AB10 1SS
01224 96 5050
Services offered
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- Lettings
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Murray & Currie Branches (View All 3)
Professional & ...
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5 Star Review
By : 'Stuart'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : AB24
Aug 13, 2018
People found this helpful1
Following the successful lease of our property for 2 successive years in a flat Aberdeen market the team have always been quick to respond and resolve any issues at... Read Full Review
Comments on Agent Fees
Representative of market
Comments (0)
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Stuart said about Murray & Currie
Services : Letting( As a Owner )Date: 13th Aug 2018
Following the successful lease of our property for 2 successive years in a flat Aberdeen market the team have always been quick to respond and resolve any issues at hand.
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All I can say do not approach ...
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1 Star Review
By : 'Aberdeen'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : AB13
Jun 24, 2017
People found this helpful5
All I can say do not approach this bad company. You will regret if you do not listen. Only thing they are very professional is asking for... Read Full Review
Comments on Agent Fees
Very bad
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Aberdeen said about Murray & Currie
Services : Letting( As a Owner )Date: 24th Jun 2017
All I can say do not approach this bad company. You will regret if you do not listen. Only thing they are very professional is asking for money.
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TERRIBLE we have been told ...
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1 Star Review
By : 'Rm'
Services : Letting( As a Tenant )
Rent PCM : £700
Would you recommend ? : No
Postcode : AB11
May 16, 2017
People found this helpful2
TERRIBLE we have been told lies since we moved. Over all Disgarace of a company, stay away *. do NOT go with this letting agent just a let down of... Read Full Review
Comments on Agent Fees
Bad
Comments (0)TERRIBLE we have been told lies since we moved.
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Rm said about Murray & Currie
Services : Letting( As a Tenant )Date: 16th May 2017
TERRIBLE we have been told lies since we moved.
Over all Disgarace of a company, stay away *.
do NOT go with this letting agent just a let down of lies!
The UK's Largest Customer Review Website for the Property Industry
Been waiting to review them ...
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1 Star Review
By : 'pete'
Services : Letting( As a Tenant )
Rent PCM : £1400
Would you recommend ? : No
Postcode : AB24
Mar 23, 2017
People found this helpful3
Been waiting to review them until I got a bit of my deposit back. To start off, as most people only read the first line, they left us with no heating in our living room for 3 months through winter. One day they turned up and told us our gas fire didn't work, and it took them 3 months to replace it... Read Full Review
Comments (0)Been waiting to review them until I got a bit of my deposit back. To start off, as most people only read the first line, they left us with no heating in our living room for 3 months through winter. One day they turned up and told us our gas fire didn't work, and it took them 3 months to replace it with an electric one. The new electric one was smaller, so you'd expect them to cover up the area around it with wallpaper/paint? yeah no. That was left until after we left. (over a year). Every problem was a huge issue with them, taking weekly phone calls to have any chance of getting anything fixed. When we moved in the toilet seat was only attached by one latch, and that never got replaced. They said the old We'll get in touch with the landlord then we'd never hear from them again.They were completely useless. After a huge bunch of things going wrong (I think over the 2 years we lived there the hobs, sink, freezer and fire all broke)(which gives you an idea of the state of the flat) they had the balls to try and claim our full deposit, with their reasoning being a bunch of things were wrong that they caused.
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pete said about Murray & Currie
Services : Letting( As a Tenant )Date: 23rd Mar 2017
Been waiting to review them until I got a bit of my deposit back. To start off, as most people only read the first line, they left us with no heating in our living room for 3 months through winter. One day they turned up and told us our gas fire didn't work, and it took them 3 months to replace it with an electric one. The new electric one was smaller, so you'd expect them to cover up the area around it with wallpaper/paint? yeah no. That was left until after we left. (over a year). Every problem was a huge issue with them, taking weekly phone calls to have any chance of getting anything fixed. When we moved in the toilet seat was only attached by one latch, and that never got replaced. They said the old We'll get in touch with the landlord then we'd never hear from them again.They were completely useless. After a huge bunch of things going wrong (I think over the 2 years we lived there the hobs, sink, freezer and fire all broke)(which gives you an idea of the state of the flat) they had the balls to try and claim our full deposit, with their reasoning being a bunch of things were wrong that they caused.
In summary, avoid
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I give Verity 5 stars as from ...
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5 Star Review
By : 'Gemma'
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : AB10
Nov 12, 2016
People found this helpful1
I give Verity 5 stars as from the minute I walked into murray and Currie I was warm welcomed and even the correspondence prior to meeting was efficient and informative. Verity made everything very clear and I knew exactly what I was getting into. She was very professional and went above and beyond... Read Full Review
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Gemma said about Murray & Currie
Services : Letting( As a Tenant )Date: 12th Nov 2016
I give Verity 5 stars as from the minute I walked into murray and Currie I was warm welcomed and even the correspondence prior to meeting was efficient and informative. Verity made everything very clear and I knew exactly what I was getting into. She was very professional and went above and beyond to do things for me. I would definitely visit murray and Currie again to rent a property especially with verity's knowledge in the climate and market in Aberdeen at the moment. I would definitely recommend murray and Currie in Aberdeen as it is the best leasing agency I have been with in Aberdeen!
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Gave Verity 3 properties to ...
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5 Star Review
By : 'Elizabeth'
Services : Letting( As a Owner )
Rent PCM : £500
Would you recommend ? : Yes
Postcode : AB
Mar 7, 2016
People found this helpful1
Gave Verity 3 properties to rent price and all were rented within a 2 weeks of going on the market, realistic rental advised, competent viewing and very good feedback from tenants. Very well presented and offices clean and tidy. Would recommend Murray and Currie fees very reasonable, realistic and... Read Full Review
Comments on Agent Fees
Very good
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Elizabeth said about Murray & Currie
Services : Letting( As a Owner )Date: 7th Mar 2016
Gave Verity 3 properties to rent price and all were rented within a 2 weeks of going on the market, realistic rental advised, competent viewing and very good feedback from tenants. Very well presented and offices clean and tidy. Would recommend Murray and Currie fees very reasonable, realistic and flexible with the current climate in Aberdeen which is in a deep recession at the moment and I am in touch with a lot of Landlords who have properties unlet.
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It is difficult to describe ...
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1 Star Review
By : 'no'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : AB14
Jul 27, 2015
People found this helpful4
It is difficult to describe all of the faults with the service we received: They have lost us money through driving tenants out of their lease by over-baring and incompetent factoring and inspections. They have lied to us. They have failed to reclaim a deposit and then attempted to charge (and... Read Full Review
What agent could do to change your mind?
Following through with action after their numerous apologies would have helped to redress the faults, but their strategy seems to be to apologise abjectly (mostly verbally) and to do nothing.
Comments on Agent Fees
For the atrocious service we ought to have been reimbursed all of the fees we have paid.
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no said about Murray & Currie
Services : Letting( As a Owner )Date: 27th Jul 2015
It is difficult to describe all of the faults with the service we received: They have lost us money through driving tenants out of their lease by over-baring and incompetent factoring and inspections. They have lied to us. They have failed to reclaim a deposit and then attempted to charge (and double charge us) for repairs. They have failed to take steps to redress the numerous faults they have made, while openly accepting that the faults were theirs. They may have grossly overcharged us for work and replacement goods which they claimed were necessary (we cannot tell for certain, because they have lost invoices and receipts). They have lost keys and the central heating log book. The result is that we are leaving it in the hands of our solicitors while the property is currently uninhabitable and we have lost thousands in possible rent. It is to be acknowledged that they have sacked the employee who brought about most of this, but their offers to make good the repairs and losses have been poor and slow and so far (after months of wrangling) have amounted to very little.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 7/3/2018, 3:29:51 AM by allAgents
