50% sales valuation accuracy
50% sales fee satisfaction
Jul 15,2015
Jul 15,2015
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I was very disappointed with the lack of professionalism from Foxtons.
They rented us a property with numerous problems- mice infestation, filthy (although they claimed it had been professionally cleaned), a shower which did not work (and took 6 weeks to fix), generally falling apart in places, glass missing from a panel in the back door, bailiffs coming round because of debts owed by the landlord.
Although I appreciated a lot of these problems stem from the landlord, I have no sympathy for Foxtons. If they are renting out a property in their name, they should have a better grasp on the condition of the property. They either did not know the problems of the property- or simply did not care. Probably the latter, given that we are currently still experiencing problems (leaking shower, bailiffs) and yet as we are moving out next month, Foxtons are STILL bringing prospective tenants to view the house.
Their property management scheme is a farce. They claim that this means that we just deal with Foxtons directly and don't have to worry about getting hold of the landlord but they are just a middle man. Yes, Foxtons did react quickly to some of our problems by sending over their contractors BUT if the landlord said no, or decided to send their own contractors Foxtons have no say in this- they fundamentally have no control over the property. This meant this year we were left in a position where workers were being sent out and then the landlord was refusing their work, 2 weeks later sending their own contractor who failed to do the work etc.
I would not recommend Foxtons to anyone. Their fees are excessive and they portray themselves as professional but they are only concerned about making money and are merely a middle man between tenants and landlords. I will be avoiding them like the plague in future.
They rented us a property with numerous problems- mice infestation, filthy (although they claimed it had been professionally cleaned), a shower which did not work (and took 6 weeks to fix), generally falling apart in places, glass missing from a panel in the back door, bailiffs coming round because of debts owed by the landlord.
Although I appreciated a lot of these problems stem from the landlord, I have no sympathy for Foxtons. If they are renting out a property in their name, they should have a better grasp on the condition of the property. They either did not know the problems of the property- or simply did not care. Probably the latter, given that we are currently still experiencing problems (leaking shower, bailiffs) and yet as we are moving out next month, Foxtons are STILL bringing prospective tenants to view the house.
Their property management scheme is a farce. They claim that this means that we just deal with Foxtons directly and don't have to worry about getting hold of the landlord but they are just a middle man. Yes, Foxtons did react quickly to some of our problems by sending over their contractors BUT if the landlord said no, or decided to send their own contractors Foxtons have no say in this- they fundamentally have no control over the property. This meant this year we were left in a position where workers were being sent out and then the landlord was refusing their work, 2 weeks later sending their own contractor who failed to do the work etc.
I would not recommend Foxtons to anyone. Their fees are excessive and they portray themselves as professional but they are only concerned about making money and are merely a middle man between tenants and landlords. I will be avoiding them like the plague in future.
What agent could do to change your mind?
Totally inappropriate and unnecessary agent fees considering the very little they did to ensure we could begin living in our new home.Attached Filesnbsp;
Comment on agent fees
Totally inappropriate and unnecessary agent fees considering the very little they did to ensure we could begin living in our new home.
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Latest Reviews
23rd Mar 2016
reviewed by 'Adamo'
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reviewed by 'Joseph'
14th Mar 2016
reviewed by 'Parveen'
11th Mar 2016
reviewed by 'morra'
15th Jul 2015
reviewed by 'Unhappytenant'
19th Aug 2014
reviewed by 'Derek'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 50% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 1 | 1 | 0 | 0 | 2 | 0 | 2 | 0 |
Areas covered
- EN4
- EN5
- N11
- N14
- N20
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Mar 23,2016
Mar 23,2016
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Admo is a truly available patience and kind person. I've met him to buy a house and he's revealing himself really helpful for me. I believe he's one of the best agents I've met here in London. He's very knowledgeable on the subject, professional and ...
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Mar 21,2016
Mar 21,2016
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Very helpful team in Barnet. We could almost say that Adamo was the only estate agent in North London who acted professionally every time we met....
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Big thumbs up on their service and trying to identify our requirements!
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Mar 14,2016
Mar 14,2016
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It's been a pleasure working with Adamo. He goes above and beyond to help. he's friendly & has good customer relation qualities....
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Mar 11,2016
Mar 11,2016
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Adamo was a fantastic sales person and ensured my partner and I saw all properties that suited our requirements. He answered our questions promptly and professionally. He also followed up with us within an appropriate timeframe so we did not feel as though we were ...
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Jul 15,2015
Jul 15,2015
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I was very disappointed with the lack of professionalism from Foxtons.
They rented us a property with numerous problems- mice infestation, filthy (although they claimed it had been professionally cleaned), a shower which did not work (and took 6 weeks to fix), generally falling apart in ...
read full review
read full review
What agent could do to change your mind?
Totally inappropriate and unnecessary agent fees considering the very little they did to ensure we could begin living in our new home.Attached Filesnbsp;
Comment on agent fees
Totally inappropriate and unnecessary agent fees considering the very little they did to ensure we could begin living in our new home.
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Aug 19,2014
Aug 19,2014
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Probably the most helpful and able of all the estate agents we have dealt with, and we would definitely look to her and Foxton's in future based on our interactions....
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 4:00 PM 24/04/2017 by Daisy Mason
