0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Jul 20,2014
Jul 20,2014
0
people found
this helpful
this helpful
If I could give -1 I would. After being convinced the apartment we were looking at was only available for a short period of time we have been left with nothing but problems. Spencer Countrywide lack of communication is appalling, we were given none of the information that matters about the apartment we ended up letting.
The apartment in the exchange itself is ok apart from the plumbing, we were left for numerous days with no water at all and sewage filling our bathroom and kitchen sink, even though speaking to employees at the Spencer's leicester who just passed the blame or told us they would sort it out and then never returning calls or calling when they promised they would, knowing our work hours they wold just finish at half five and not even call to let us know they couldn't fix it that day, considering they were acting landlord (we were given nothing but a name for the actual landlord and assured spencer deals with all problems) .
We also revived bills late followed by demands for the payment on bills that were dated months ago and when questioned as to why they were late they would just not reply.
This is a tiny proportion of the trouble spenders have left us in.
After reading google reviews it seems Spencers only cares for the landlords (if that) and not tenants as I know the only review based tenancy on google is from the same person who let us our apartment!
I strongly advise anyone looking to rent from Spencers to go elsewhere. They are the worst company I have every dealt with. STAY AWAY.
The apartment in the exchange itself is ok apart from the plumbing, we were left for numerous days with no water at all and sewage filling our bathroom and kitchen sink, even though speaking to employees at the Spencer's leicester who just passed the blame or told us they would sort it out and then never returning calls or calling when they promised they would, knowing our work hours they wold just finish at half five and not even call to let us know they couldn't fix it that day, considering they were acting landlord (we were given nothing but a name for the actual landlord and assured spencer deals with all problems) .
We also revived bills late followed by demands for the payment on bills that were dated months ago and when questioned as to why they were late they would just not reply.
This is a tiny proportion of the trouble spenders have left us in.
After reading google reviews it seems Spencers only cares for the landlords (if that) and not tenants as I know the only review based tenancy on google is from the same person who let us our apartment!
I strongly advise anyone looking to rent from Spencers to go elsewhere. They are the worst company I have every dealt with. STAY AWAY.
Comment on agent fees
A joke!
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
27th Jul 2021
reviewed by 'SHANNON'
20th Aug 2020
reviewed by 'Arinze'
11th May 2016
reviewed by 'Angry'
20th Jul 2014
reviewed by 'Hannah'
Opening Hours
Address
Countrywide Residential Lettings
48 Granby Street
Leicester
Leicestershire
LE1 1DH
01162 855 455
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £355,000 | £355,000 |
| Lettings | 0% | 0% | £515 | £650 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 3 | 0 | 1 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Jul 27,2021
Jul 27,2021
0
people found
this helpful
this helpful
Would leave no stars if I could. For months they've been demanding £50 for a fee and are now threatening me with more fees. What is the fee for? They can't tell me! The last time they did this to me my mental health was suffering ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 20,2020
Aug 20,2020
3
people found
this helpful
this helpful
Terrible Agency! They are just interested on your money! They will never return your deposit whole, they must make up a reason to deduct your deposit....
read full review
read full review
Was this helpful?
Yes
Yes
May 11,2016
May 11,2016
1
people found
this helpful
this helpful
I'm disgusted and angry and the service (or lack of) from countrywide. Made me sign a 5 month contract confident they were going to sell my house (or take fees regardless). Within a week I was told there was a buyer so I got a conveyancing ...
read full review
read full review
What agent could do to change your mind?
Agents fees are disgusting. They chase them even when they've list you money, failed to sell your property and are very difficult to deal with (until they want money). Daylight robbery. Would you pay for shopping twice? NoAttached Filesnbsp;
Comment on agent fees
Agents fees are disgusting. They chase them even when they've list you money, failed to sell your property and are very difficult to deal with (until they want money). Daylight robbery. Would you pay for shopping twice? No
Was this helpful?
Yes
Yes
Jul 20,2014
Jul 20,2014
0
people found
this helpful
this helpful
If I could give -1 I would. After being convinced the apartment we were looking at was only available for a short period of time we have been left with nothing but problems. Spencer Countrywide lack of communication is appalling, we were given none of ...
read full review
read full review
Comment on agent fees
A joke!
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
