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Darlows

4.8/5, 88 Reviews
90% Recommended

84% sales valuation accuracy

82% sales fee satisfaction

Contact Us
Darlows is an independently owned estate agency, part of the Spicerhaart group of over 160 branches. We combine our specialist local knowledge with the support of a national company and pride ourselves on providing our clients with an unrivalled service. We want to get to know you, so talk to us about
your priorities and we
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sale84%82.00%£37,000£250,000
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
4411126122379
Address

Darlows
782 - 784 Newport RoadCardiff, Cardiff County
CF3 4FG
02920 362 525

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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Darlows Branches (View All 13)
On the 28 March 2025 you ...

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5 Star Review

By : 'Roy'
Branch : Cardiff, 101 Albany Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CF3

Apr 8, 2025
People found this helpful

On the 28 March 2025 you completed the rental contract extension 157 Heritage Park. Thank you very much attending to this matter so efficiently. There appears to be confusion about my review the abovementioned matter. I did not intend to write a bad review, in fact very much the opposite. I am ... Read Full Review

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Is just the beginning of my ...

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5 Star Review
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Jessica

By : 'Beata'
Branch : Brynmawr Gwent, 21 Beaufort Street
Services : Other
Would you recommend ? : Yes
Postcode : NP23

Dec 14, 2022
People found this helpful0

Is just the beginning of my journey but it started very well. Many thanks to Jessica Jones. Polite cheerful and professional. Hopefully, relocation will happen in no ... Read Full Review

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I would like to thank Jessica ...

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5 Star Review
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Jessica

By : 'Pauline'
Branch : Brynmawr Gwent, 21 Beaufort Street
Services : Sales( As a Buyer )
Sold price : £245000
Would you recommend ? : Yes
Postcode : NP23

Nov 18, 2022
People found this helpful0

I would like to thank Jessica Jones today for the outstanding service I received . I was a little apprehensive as buying a property on your own at 68yrs old is a little daunting!!! Every question was answered very efficiently ,and I was not pushed around every room .A very delightful, and ... Read Full Review

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Tom at Darlows ...

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5 Star Review
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Tom

By : 'Sophie'
Branch : Rumney, 782 - 784 Newport Road
Services : Sales( As a Vendor )
Sold price : £145000
Would you recommend ? : Yes
Postcode : CF3

Nov 4, 2022
People found this helpful0

Tom at Darlows Rumney has been really helpful, he is very polite and also had a laugh with me and my family whilst showing us already the ... Read Full Review

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Brilliant ...

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5 Star Review
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Tom

By : 'Rhian'
Branch : Rumney, 782 - 784 Newport Road
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : CF3

Nov 3, 2022
People found this helpful0

Since being offered on the property Tom has been very friendly and efficient through the process. Nothing has been a problem. Thank ... Read Full Review

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Thanks Bryony Powell, for ...

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5 Star Review
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Bryony

By : 'Leann'
Branch : Brynmawr Gwent, 21 Beaufort Street
Services : Other
Would you recommend ? : Yes
Postcode : NP23

May 13, 2022
People found this helpful0

Thanks Bryony Powell, for your professionalism and honesty. Your was always there to give some good advice. You was accomodating to support me through this journey of finding my dream ... Read Full Review

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Efficient service for close ...

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5 Star Review
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Hayley

By : 'Senthil'
Branch : Merthyr Tydfil, 32 Victoria Street
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : CF47

Apr 5, 2022
People found this helpful0

They have been managing my property for close to a decade now. The service has akways been exceptional. Most recently contacted for electrical upgradation work. Big thank you to Hayley Hardy who managed it very efficiently! 5 stars without ... Read Full Review

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I recently made an accepted ...

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5 Star Review
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Sarah

By : 'Ed'
Branch : Merthyr Tydfil, 32 Victoria Street
Services : Sales( As a Buyer )
Sold price : £83000
Would you recommend ? : Yes
Postcode : NP22

Nov 11, 2021
People found this helpful0

I recently made an accepted offer in a property in Rhymney and was met by the senior sales negotiator ( Sarah Elliott ) I found Sarah very knowledgable and polite and I was allowed to make a satisfactory tour of the house without any spiel which I appreciated . Would recommend prospective buyers ... Read Full Review

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Thank you ...

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5 Star Review
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Louise

By : 'Helen'
Branch : Merthyr Tydfil, 32 Victoria Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NP7

Oct 23, 2021
People found this helpful1

I’d like to give Louise Pugh from Darlows at Merthyr a huge thank you . She always gets things sorted for me . I’m renting and my boiler packed in on Friday night . I emailed Louise Saturday morning and with in 25 mins an engineer was at my property with the landlord . So i ... Read Full Review

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NO SERVICE OFFERED TO ...

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1 Star Review

By : 'woodland'
Branch : Merthyr Tydfil, 32 Victoria Street
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £600
Would you recommend ? : No
Postcode : CF46

Sep 8, 2021
People found this helpful0

NO SERVICE OFFERED TO CUSTOMERS in SEPTEMBER 2021 because of OUTDATED restrictions. I got an email in answer to my enquiry. I enquired about an ad they placed ...in fact their ad was an invitation to express interest since they have decided to apply outdated "August" restrictions rules ... Read Full Review

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Emma Jones in darlows Rumney ...

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5 Star Review
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Emma

By : 'Mohi'
Branch : Rumney, 782 - 784 Newport Road
Services : Letting( As a Owner )
Rent PCM : £152000
Would you recommend ? : Yes
Postcode : CF3

Jul 28, 2021
People found this helpful0

Emma Jones in darlows Rumney very helpful and gives you the right information and always happy to help with a smile and a nice attitude. I bought 3 houses through this estate agent and Emma Jones she helped me a lot with very good communication and responding very quickly to my ... Read Full Review

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Great service from Adam ...

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5 Star Review
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Adam

By : 'Bernadette'
Branch : Rumney, 782 - 784 Newport Road
Services : Sales( As a Vendor )
Sold price : £140000
Would you recommend ? : Yes
Postcode : CF3

Jul 27, 2021
People found this helpful0

Great service from Adam Robjon in selling my house recently. Was informed of the process from start to finish. Emma was also very helpful at the rumney ... Read Full Review

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By : Adam Robjohn

Jul 28, 2021

Thank you so much for your review and we are glad that you received such good...


Do not use Darlows to manage ...

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1 Star Review

By : 'Jenny'
Branch : Merthyr Tydfil, 32 Victoria Street
Services : Letting( As a Owner )
Rent PCM : £600
Would you recommend ? : No
Postcode : CF48

Dec 1, 2020
People found this helpful0

Do not use Darlows to manage your property! They do not answer the phone, return calls or respond to emails. Our property has been left with a rainwater leak effecting the electrics since July. We have not been informed of the leak and they've sent no one out to repair. We have been trying to ... Read Full Review

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Trying to force you to use ...

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1 Star Review

By : 'David'
Branch : Pontypridd, 85 Taff Street
Services : Sales( Prospective Vendor/Buyer )
Sold price : £160000
Would you recommend ? : No
Postcode : CF37

Aug 17, 2020
People found this helpful1

Called up 8 different times to book viewings for different properties with different branches, Pontypridd, Rumney, Caerphilly and Newport, over the last month and a half. The branches never answer their own calls and instead have a concierge service who pretends to work for Darlows, who take down ... Read Full Review

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Brilliant service. Prompt. ...

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5 Star Review
UserName

Lucy

UserName

Elinor

By : 'James'
Branch : Brynmawr Gwent, 21 Beaufort Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : NP22

Mar 16, 2020
People found this helpful0

Brilliant service. Prompt. Courteous. Attentive. Handled my sale smoothly. Lucy and Elinor made it all very easy. My first property sale and everything was completely quickly. Highly ... Read Full Review

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A Big Thank ...

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5 Star Review
UserName

Belinda

UserName

Nicola

By : 'Caron'
Branch : Cwmbran, 17 North Walk
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : NP4

Feb 28, 2020
People found this helpful0

I would like show my appreciation regarding the professionalism and help provided by both Nicola and Belinda, at Darlows Cwmbran, over the last ten months, whilst I have been searching for the right house. They have been most helpful and accommodating throughout all this time and answered all my ... Read Full Review

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Sarah Elliott of Darlows, ...

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5 Star Review
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Sarah

By : 'Peter'
Branch : Merthyr Tydfil, 32 Victoria Street
Services : Sales( As a Vendor )
Sold price : £130000
Would you recommend ? : Yes
Postcode : CF48

Feb 26, 2020
People found this helpful0

Sarah Elliott of Darlows in Merthyr has sold my house quickly and kept me informed as we go. The sale went through without a hitch in 4 months. She’s always been friendly and professional. I’d definitely use her ... Read Full Review

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We've been on a long ...

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5 Star Review
UserName

Sarah

By : 'Rachel'
Branch : Merthyr Tydfil, 32 Victoria Street
Services : Sales( As a Buyer )
Sold price : £76000
Would you recommend ? : Yes
Postcode : CF47

Jan 28, 2020
People found this helpful0

We've been on a long journey purchasing our property but Sarah Elliott has helped us every step of the way. She has clarified queries for us and given us support and advice where needed. I wouldn't hesitate to use Darlows again because of Sarah, she's a credit to the estate ... Read Full Review

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From the time libby came ...

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5 Star Review
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Gareth

By : 'Jacquelyn'
Branch : Caerphilly, 30 Cardiff Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CF83

Jan 9, 2020
People found this helpful0

From the time libby came round to put my house on market to complition of buying and selling I had great customer service. Gareth kept me in contact with every thing always on time for appointment always able to answer queries regular updates I recommend this company especially Gareth for ... Read Full Review

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Avoid, the worst service I ...

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1 Star Review

By : 'Natalie'
Branch : Cardiff, 101 Albany Road
Services : Letting( Property Management )
Rent PCM : £800
Would you recommend ? : No
Postcode : CF24

Oct 10, 2019
People found this helpful1

Avoid, the worst service I have ever had! They have withheld money from me even though all has been confirmed to be given back! They hardly reply to emails and give you poor excuses for their terrible communication. It's been a horrible experience and have caused nothing but stress ... Read Full Review

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1 - 20 of 88 items

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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