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The UK's Largest Customer Review Website for the Property Industry
4.8/5, 88 Reviews
90% Recommended
84% sales valuation accuracy
82% sales fee satisfaction
Report generated on (28 April 2025 @ 14:09:48)
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Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sale | 84% | 82.00% | £37,000 | £250,000 |
From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
---|---|---|---|---|---|---|---|---|---|
4 | 4 | 1 | 11 | 26 | 1 | 22 | 3 | 7 | 9 |
Darlows
782 - 784 Newport Road, Cardiff, Cardiff County
CF3 4FG
02920 362 525
By : 'Roy'
Branch : Cardiff, 101 Albany Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CF3
On the 28 March 2025 you completed the rental contract extension 157 Heritage Park. Thank you very much attending to this matter so efficiently. There appears to be confusion about my review the abovementioned matter. I did not intend to write a bad review, in fact very much the opposite. I am ... Read Full Review
Jessica
By : 'Beata'
Branch : Brynmawr Gwent, 21 Beaufort Street
Services : Other
Would you recommend ? : Yes
Postcode : NP23
Is just the beginning of my journey but it started very well. Many thanks to Jessica Jones. Polite cheerful and professional. Hopefully, relocation will happen in no ... Read Full Review
Jessica
By : 'Pauline'
Branch : Brynmawr Gwent, 21 Beaufort Street
Services : Sales( As a Buyer )
Sold price : £245000
Would you recommend ? : Yes
Postcode : NP23
I would like to thank Jessica Jones today for the outstanding service I received . I was a little apprehensive as buying a property on your own at 68yrs old is a little daunting!!! Every question was answered very efficiently ,and I was not pushed around every room .A very delightful, and ... Read Full Review
Tom
By : 'Sophie'
Branch : Rumney, 782 - 784 Newport Road
Services : Sales( As a Vendor )
Sold price : £145000
Would you recommend ? : Yes
Postcode : CF3
Tom at Darlows Rumney has been really helpful, he is very polite and also had a laugh with me and my family whilst showing us already the ... Read Full Review
Tom
By : 'Rhian'
Branch : Rumney, 782 - 784 Newport Road
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : CF3
Since being offered on the property Tom has been very friendly and efficient through the process. Nothing has been a problem. Thank ... Read Full Review
Bryony
By : 'Leann'
Branch : Brynmawr Gwent, 21 Beaufort Street
Services : Other
Would you recommend ? : Yes
Postcode : NP23
Thanks Bryony Powell, for your professionalism and honesty. Your was always there to give some good advice. You was accomodating to support me through this journey of finding my dream ... Read Full Review
Hayley
By : 'Senthil'
Branch : Merthyr Tydfil, 32 Victoria Street
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : CF47
They have been managing my property for close to a decade now. The service has akways been exceptional. Most recently contacted for electrical upgradation work. Big thank you to Hayley Hardy who managed it very efficiently! 5 stars without ... Read Full Review
Sarah
By : 'Ed'
Branch : Merthyr Tydfil, 32 Victoria Street
Services : Sales( As a Buyer )
Sold price : £83000
Would you recommend ? : Yes
Postcode : NP22
I recently made an accepted offer in a property in Rhymney and was met by the senior sales negotiator ( Sarah Elliott ) I found Sarah very knowledgable and polite and I was allowed to make a satisfactory tour of the house without any spiel which I appreciated . Would recommend prospective buyers ... Read Full Review
Louise
By : 'Helen'
Branch : Merthyr Tydfil, 32 Victoria Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NP7
I’d like to give Louise Pugh from Darlows at Merthyr a huge thank you . She always gets things sorted for me . I’m renting and my boiler packed in on Friday night . I emailed Louise Saturday morning and with in 25 mins an engineer was at my property with the landlord . So i ... Read Full Review
By : 'woodland'
Branch : Merthyr Tydfil, 32 Victoria Street
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £600
Would you recommend ? : No
Postcode : CF46
NO SERVICE OFFERED TO CUSTOMERS in SEPTEMBER 2021 because of OUTDATED restrictions. I got an email in answer to my enquiry. I enquired about an ad they placed ...in fact their ad was an invitation to express interest since they have decided to apply outdated "August" restrictions rules ... Read Full Review
Emma
By : 'Mohi'
Branch : Rumney, 782 - 784 Newport Road
Services : Letting( As a Owner )
Rent PCM : £152000
Would you recommend ? : Yes
Postcode : CF3
Emma Jones in darlows Rumney very helpful and gives you the right information and always happy to help with a smile and a nice attitude. I bought 3 houses through this estate agent and Emma Jones she helped me a lot with very good communication and responding very quickly to my ... Read Full Review
Adam
By : 'Bernadette'
Branch : Rumney, 782 - 784 Newport Road
Services : Sales( As a Vendor )
Sold price : £140000
Would you recommend ? : Yes
Postcode : CF3
Great service from Adam Robjon in selling my house recently. Was informed of the process from start to finish. Emma was also very helpful at the rumney ... Read Full Review
By : Adam Robjohn
Jul 28, 2021Thank you so much for your review and we are glad that you received such good...
By : 'Jenny'
Branch : Merthyr Tydfil, 32 Victoria Street
Services : Letting( As a Owner )
Rent PCM : £600
Would you recommend ? : No
Postcode : CF48
Do not use Darlows to manage your property! They do not answer the phone, return calls or respond to emails. Our property has been left with a rainwater leak effecting the electrics since July. We have not been informed of the leak and they've sent no one out to repair. We have been trying to ... Read Full Review
By : 'David'
Branch : Pontypridd, 85 Taff Street
Services : Sales( Prospective Vendor/Buyer )
Sold price : £160000
Would you recommend ? : No
Postcode : CF37
Called up 8 different times to book viewings for different properties with different branches, Pontypridd, Rumney, Caerphilly and Newport, over the last month and a half. The branches never answer their own calls and instead have a concierge service who pretends to work for Darlows, who take down ... Read Full Review
Lucy
Elinor
By : 'James'
Branch : Brynmawr Gwent, 21 Beaufort Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : NP22
Brilliant service. Prompt. Courteous. Attentive. Handled my sale smoothly. Lucy and Elinor made it all very easy. My first property sale and everything was completely quickly. Highly ... Read Full Review
Belinda
Nicola
By : 'Caron'
Branch : Cwmbran, 17 North Walk
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : NP4
I would like show my appreciation regarding the professionalism and help provided by both Nicola and Belinda, at Darlows Cwmbran, over the last ten months, whilst I have been searching for the right house. They have been most helpful and accommodating throughout all this time and answered all my ... Read Full Review
Sarah
By : 'Peter'
Branch : Merthyr Tydfil, 32 Victoria Street
Services : Sales( As a Vendor )
Sold price : £130000
Would you recommend ? : Yes
Postcode : CF48
Sarah Elliott of Darlows in Merthyr has sold my house quickly and kept me informed as we go. The sale went through without a hitch in 4 months. She’s always been friendly and professional. I’d definitely use her ... Read Full Review
Sarah
By : 'Rachel'
Branch : Merthyr Tydfil, 32 Victoria Street
Services : Sales( As a Buyer )
Sold price : £76000
Would you recommend ? : Yes
Postcode : CF47
We've been on a long journey purchasing our property but Sarah Elliott has helped us every step of the way. She has clarified queries for us and given us support and advice where needed. I wouldn't hesitate to use Darlows again because of Sarah, she's a credit to the estate ... Read Full Review
Gareth
By : 'Jacquelyn'
Branch : Caerphilly, 30 Cardiff Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CF83
From the time libby came round to put my house on market to complition of buying and selling I had great customer service. Gareth kept me in contact with every thing always on time for appointment always able to answer queries regular updates I recommend this company especially Gareth for ... Read Full Review
By : 'Natalie'
Branch : Cardiff, 101 Albany Road
Services : Letting( Property Management )
Rent PCM : £800
Would you recommend ? : No
Postcode : CF24
Avoid, the worst service I have ever had! They have withheld money from me even though all has been confirmed to be given back! They hardly reply to emails and give you poor excuses for their terrible communication. It's been a horrible experience and have caused nothing but stress ... Read Full Review
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