Purchased a property in November 2023 and the staff were very helpful in getting things pushed through for me as I was renting and my contract was coming to an end, things with the sale were dragging on but the staff worked hard to ensure everything was being sorted and I was in before my contact ... Read Full Review

I had great service from Leigh, Simon and Dawn, who kept me well informed about viewings and gave feedback on them, and assisting with the ... Read Full Review

Sold my property in WR3 with Shelton & Lines. Dawn dealt with my sale and she was excellent, I knew as soon as I met her that she was the agent for me. Fast, punctual with great experience & knowledge she can't be beat. The rest of the team were also superb. Highly ... Read Full Review

We purchased a property through Shelton and Lines, we have had constant help, advice and support throughout the entire process . Absolutely fantastic estate agent’s . Massive thanks to Matthew Cole who has literally been amazing and constantly chases all the chain and keeps us ... Read Full Review

Shelton & Lines were professional and helpful as we were first time buyers. We were allowed a number of viewings at times that suited us and they provided us with lots of information about purchasing and the the process. Matthew was our estate agent and put us in contact with others we ... Read Full Review

Just wanted to comment on the the excellent service from Shelton and lines estate agents in Worcester. Mathew and Dawn were very helpful, as first time buyers they were patient with us when not knowing the process and answering our questions. The top of the chain ran into some issues and Mathew ... Read Full Review

Excellent service and would highly recommend. Matthew and the team were fantastic throughout the whole process. They were very accomodating, personable, and happy to answer any queries or questions we had. We were kept up to date throughout with regular and prompt ... Read Full Review

An excellent service was provided by this firm. Their terms and costs were clearly set out, and their agents worked to meet all our ... Read Full Review

Quick, efficient and pleasant. The estate agents were easy to contact, and questions were answered promptly. Service was excellent, would ... Read Full Review

Customer service is one thing that defines a company, and I can only say the customer service from the team at Shelton and Lines has been 100% first class. From day 1 we were kept informed and updated, everything from advertising to the viewings to the sale was expertly handled. There was always ... Read Full Review

Accepted an offer on the house within days. Completion when through in just two months. Matthew kept in regular contact with us as we were not in the area much of the time. All the staff very helpful including turning off the outside tap which was flooding the ... Read Full Review

Overall, my dealings with the Agent were courteous and professional. Bottom line: for-sale board to completion in 4 months seems pretty damn good to me. My sale was dealt with by Dawn and Matthew and both were quick to respond to my queries and kept me fully informed of ... Read Full Review

Bought a property through Shelton and Lines. A fantastic experience, during such challenging times as well. We were always kept well informed and nothing was too much trouble (asked a lot of questions) Very grateful to Kat Grealy and Simon Mallet for helping us find and secure the perfect forever ... Read Full Review

Great experience from start to finish, friendly, helpful team, full of advise. Nothing too much trouble. Thoroughly recommend ? would definitely use again if ... Read Full Review

Great service from the team at Shelton and Lines. Highly professional, very friendly, helpful, and knowledgeable; when selling my house. I bought the house from them originally and was really pleased to have received the same level of service as a seller for what I did as a purchaser. I ... Read Full Review

Very customer focussed agents who speak your language. Throughout Covid they were easy to get hold of. Refreshingly down to earth and free of ... Read Full Review

I recently sold my House on Warndon Villages, Simon was extremely helpful and informative, even conducting viewings on his day off or late in the evenings. Kat helped process the sale through to completion with extremely helpful and informative regular updates, highly recommend these guys, the ... Read Full Review

Brilliant service and always so thoughtful and helpful. I could recommend their services enough. Simon was always so knowledgeable and anything I asked was never an ... Read Full Review

Although our Sale and Purchase was a very drawn out and stressful process due to numerous legal complications we encountered along the way, we could always count on Shelton and Lines, especially Simon (M) and Kat to keep us remaining positive and often saying 'you will move'. Both were ... Read Full Review

Excellent customer service and communication. Sold my house within a week,and via their conveyancing link up completed with eight weeks. A very happy man. This is how Estate Agents should be but seldomly ... Read Full Review