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Mark
4.1/5, 12 Reviews
83% Recommended
99% letting valuation accuracy
70% letting fee satisfaction
About Mark
Lettings Director at Braemore Sales & Lettings
92 Morningside Road,EdinburghCity of Edinburgh
EH10 4BY 01316246666
No Biography Found
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Vendors/Landlords | Buyers/Tenants |
|---|---|---|---|---|
| Lettings | 99% | 70% | 100% | 0% |
Latest Properties
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Avoid. From a tenants ...
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1 Star Review
Rachel
Mark
By : 'P'
Services : Letting( As a Tenant )
Rent PCM : £797
Would you recommend ? : No
Postcode : EH8
Aug 31, 2021
People found this helpful1
Avoid. From a tenants perspective, Braemore provides a miserable service with. extremely poor communication. Frequent mistakes made with no ... Read Full Review
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P said about Braemore Sales & Lettings
Services : Letting( As a Tenant )Date: 31st Aug 2021
Avoid. From a tenants perspective, Braemore provides a miserable service with. extremely poor communication. Frequent mistakes made with no apology.
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Wow service,polite and ...
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5 Star Review
Lynn
Mark
By : 'Isaac'
Services : Letting( As a Tenant )
Rent PCM : £895
Would you recommend ? : Yes
Postcode : EH17
Jan 15, 2020
People found this helpful0
Wow service,polite and efficient staff. Wonder and excellent timing. Right from the viewing through the tenancy process has being flawless because of the assistance provided by these staff. My family and I are sincerely ... Read Full Review
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Isaac Ogbotor said about Braemore Sales & Lettings
Services : Letting( As a Tenant )Date: 15th Jan 2020
Wow service,polite and efficient staff. Wonder and excellent timing. Right from the viewing through the tenancy process has being flawless because of the assistance provided by these staff. My family and I are sincerely grateful!!!
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well organised and ...
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5 Star Review
Mark
Lynne
By : 'Mohammad'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EH16
Sep 28, 2019
People found this helpful0
Highly organised and planned. This was my first experience to rent a house in Edinburgh as an overseas student. I tried some other agencies and they offered my too late viewing appointments but Braemore arranged two viewings immediately for two upcoming days and we moved into our new house just one ... Read Full Review
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Mohammad said about Braemore Sales & Lettings
Services : Letting( As a Tenant )Date: 28th Sep 2019
Highly organised and planned. This was my first experience to rent a house in Edinburgh as an overseas student. I tried some other agencies and they offered my too late viewing appointments but Braemore arranged two viewings immediately for two upcoming days and we moved into our new house just one week later. Everything went smoothly. Mark and Lynne were very kind and considerate and gave me all the needed information very patiently and kindly. Only if I want to criticise, they used to reply to my emails a bit late, and they told this was because they had a lot to do. Overall, they were very professional and benevolent.
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By : Mark Hastie
Oct 10, 2019Thank you for your feedback. We are delighted to hear of your experience with us! Kind regards, Mark Hastie, Lettings ...
Great support and ...
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5 Star Review
Sonny
Mark
By : 'Andrew'
Services : Letting( As a Tenant )
Rent PCM : £1695
Would you recommend ? : Yes
Postcode : EH1
Mar 22, 2019
People found this helpful0
Sonny and Mark have both helped steer our original search for a property to now signing for the property in a quick timeframe and with very clear support and guidance from the ... Read Full Review
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Andrew said about Braemore Sales & Lettings
Services : Letting( As a Tenant )Date: 22nd Mar 2019
Sonny and Mark have both helped steer our original search for a property to now signing for the property in a quick timeframe and with very clear support and guidance from the off.
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By : Mark Hastie
Mar 22, 2019Dear Andrew, \n \nMany thanks for your very positive review, this means the world to us and it was most kind of you to take the time to post online. \n \nWe hope you love your new home, and ...
excellent ...
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4 Star Review
Sonny
Mark
By : 'AllyJone'
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : EH10
Mar 21, 2019
People found this helpful0
Excellent service. Sonny and Mark were very supportive in my search for a flat. I never felt any difficulty after I contacted ... Read Full Review
Comments on Agent Fees
good
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AllyJone said about Braemore Sales & Lettings
Services : Letting( As a Tenant )Date: 21st Mar 2019
Excellent service. Sonny and Mark were very supportive in my search for a flat. I never felt any difficulty after I contacted them.
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By : Mark Hastie
Mar 21, 2019Hi there, and thank you so much for your very positive review of our services, most kind! If there was anything at all which would make you feel like upgrading it to a 5-star review, rather than 4, ...
No Place Like ...
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5 Star Review
Mark
By : 'ATuruk'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EH7
May 27, 2018
People found this helpful0
Words truly can't describe how grateful and happy I am to have worked with Mark, Paul, Sonny and Tzara to find and secure the perfect flat!! Everyone was very friendly, quick to answer my questions and very helpful in my search for my next place to call home. if you are looking to rent ... Read Full Review
Comments (1) Report abuseWords truly can't describe how grateful and happy I am to have worked with Mark, Paul, Sonny and Tzara to find and secure the perfect flat!!
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ATuruk said about Braemore Sales & Lettings
Services : Letting( As a Tenant )Date: 27th May 2018
Words truly can't describe how grateful and happy I am to have worked with Mark, Paul, Sonny and Tzara to find and secure the perfect flat!!
Everyone was very friendly, quick to answer my questions and very helpful in my search for my next place to call home.
if you are looking to rent or buy, I would highly recommend you choose Braemore Sales and Letting because you know you will be taken care of!
The UK's Largest Customer Review Website for the Property Industry
By : Mark Hastie
Feb 12, 2019Thank you for your feedback. We are delighted to hear of your experience with us! Kind regards, Mark Hastie, Lettings ...
Mark has been extremely ...
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5 Star Review
Mark
By : 'T'
Services : Letting( As a Tenant )
Rent PCM : £795
Would you recommend ? : Yes
Postcode : EH3
Jul 7, 2016
People found this helpful0
Mark has been extremely helpful and professional from the outset. We have had a great experience with Braemore so far and would envisage building a long term working relationship with Mark and the rest of the ... Read Full Review
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T Wharton said about Braemore Sales & Lettings
Services : Letting( As a Tenant )Date: 7th Jul 2016
Mark has been extremely helpful and professional from the outset. We have had a great experience with Braemore so far and would envisage building a long term working relationship with Mark and the rest of the team.
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By : Braemore
Jul 11, 2016Thanks for your kind review - we are delighted to hear of your ...
Mark has been my property ...
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5 Star Review
Mark
By : 'PL'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EH4
Mar 28, 2016
People found this helpful1
Mark has been my property management throughout my tenancy. Each time I have contacted him, he has provided efficient and thorough support. He responds promptly and is always friendly and approachable. Mark is not only always willing to help, he also does help and gets stuff done and ... Read Full Review
Comments (1) Report abuseMark has been my property management throughout my tenancy.
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PL said about Braemore Sales & Lettings
Services : Letting( As a Tenant )Date: 28th Mar 2016
Mark has been my property management throughout my tenancy.
Each time I have contacted him, he has provided efficient and thorough support.
He responds promptly and is always friendly and approachable.
Mark is not only always willing to help, he also does help and gets stuff done and sorted out!
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By : Braemore
Mar 30, 2016Thank you for your kind review! The Braemore ...
I have recently decided to ...
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5 Star Review
Mark
By : 'Paul'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : EH3
Feb 23, 2016
People found this helpful0
I have recently decided to sell a property which I have let out through Braemore for lengthy periods from 2003. Mark Hastie has been exceptionally helpful in making all of the necessary arrangements throughout the sales process and has made a complicated process relatively simple and stress free! I ... Read Full Review
Comments on Agent Fees
Excellent service in preparing and putting in place preparations for the sale of the property after a lengthy period of renting via Braemore
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Paul said about Braemore Sales & Lettings
Services : Letting( As a Owner )Date: 23rd Feb 2016
I have recently decided to sell a property which I have let out through Braemore for lengthy periods from 2003. Mark Hastie has been exceptionally helpful in making all of the necessary arrangements throughout the sales process and has made a complicated process relatively simple and stress free! I am very grateful for his valued assistance and the property is now successfully under offer.
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By : Braemore
Feb 23, 2016Thank you so much for your kind note - we will be sure to pass your comments on to Mark. The Braemore ...
I am a prospective tenant and ...
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5 Star Review
Mark
By : 'Oliva'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EH10
Aug 27, 2015
People found this helpful0
I am a prospective tenant and was confused about the whole process. I remember speaking to Claire on the phone and she really explained things very well, making me feel more confident about letting some place from Braemore. I really appreciated her kindness, patience and knowledge about the ... Read Full Review
Comments (1) Report abuseI am a prospective tenant and was confused about the whole process. I remember speaking to Claire on the phone and she really explained things very well, making me feel more confident about letting some place from Braemore. I really appreciated her kindness, patience and knowledge about the process.
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Oliva said about Braemore Sales & Lettings
Services : Letting( As a Tenant )Date: 27th Aug 2015
I am a prospective tenant and was confused about the whole process. I remember speaking to Claire on the phone and she really explained things very well, making me feel more confident about letting some place from Braemore. I really appreciated her kindness, patience and knowledge about the process.
Mark took me on a viewing, and was also great. He was able to explain the features, and highlights of the property, and ran through the process of applying for it too. Really happy with how I was treated, and I was made to feel really comfortable.
I really understand the process a lot better and look forward to possibly letting one of the properties I have lined up next week. THANK YOU!!
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By : Braemore
Aug 28, 2015HI Olivia, Thanks for your review - lovely to hear such good feedback and we were more than happy to help. Thanks again, The Braemore ...
Do not use!. I don't care if ...
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1 Star Review
Mark
By : 'Aidan'
Services : Letting( As a Tenant )
Rent PCM : £725
Would you recommend ? : No
Postcode : EH5
Mar 19, 2015
People found this helpful3
Do not use!. I don't care if you have to sleep homeless for a week would be a better experience then dealing with this lot. Was looking for my deposit back. I left the house in good order. Deposit was £895. I guessing there might have been a few cleaning fees with all agencies, maybe £200. ... Read Full Review
Comments (2) Report abuseDo not use!. I don't care if you have to sleep homeless for a week would be a better experience then dealing with this lot. Was looking for my deposit back. I left the house in good order. Deposit was £895. I guessing there might have been a few cleaning fees with all agencies, maybe £200. Just got word they are charging me £836.70. The house was very dirty when I moved in. All the items listed below were not cleaned. They also charged me for a shower curtain that I bought and wasn't even in the house before I moved in. If you give your deposit to this lot just say goodbye because its unlikely you will ever see it again. The walls in one room were covered in mould. I emailed them a number of times to get painter in. I ended up paying for it myself £100. One room had a sofa bed in it covered in mould. I paid the council to remove it and bought a new bed and wardrobe. Cost me £250. DO NOT USE THEM UNDER ANY CIRCUMSTANCES. You will regret it!!!!!!!!
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Aidan said about Braemore Sales & Lettings
Services : Letting( As a Tenant )Date: 19th Mar 2015
Do not use!. I don't care if you have to sleep homeless for a week would be a better experience then dealing with this lot. Was looking for my deposit back. I left the house in good order. Deposit was £895. I guessing there might have been a few cleaning fees with all agencies, maybe £200. Just got word they are charging me £836.70. The house was very dirty when I moved in. All the items listed below were not cleaned. They also charged me for a shower curtain that I bought and wasn't even in the house before I moved in. If you give your deposit to this lot just say goodbye because its unlikely you will ever see it again. The walls in one room were covered in mould. I emailed them a number of times to get painter in. I ended up paying for it myself £100. One room had a sofa bed in it covered in mould. I paid the council to remove it and bought a new bed and wardrobe. Cost me £250. DO NOT USE THEM UNDER ANY CIRCUMSTANCES. You will regret it!!!!!!!!
1.00 Mattress Steam Clean 26.00
4.00 Replace Light Bulbs X 4 16.00
1.00 Shower Curtain 20.00
1.00 Sofa Steam Clean 26.00
2.00 Chair covers 26.00
2.00 Curtains Washed 20.00
1.00 Extractor Hood 15.00
1.00 Oven / Hob Deep Clean 45.00
1.00 Fridge 12.00
1.00 Freezer 12.00
1.00 Washing Machine 12.00
1.00 Dishwasher 12.00
1.00 Microwave 5.00
Plus £139.45 VAT 697.25 Net
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By : Callum
Mar 20, 2015Hi Aidan, I'm really sorry to hear that you are not happy with the deposit deductions. As you will be aware, the deposit is paid to an independent 3rd party and any deductions that we look to make ...
From my first contact with ...
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3 Star Review
Mark
By : 'Fiona'
Services : Letting( As a Tenant )
Rent PCM : £1150
Would you recommend ? : Yes
Postcode : EH3
Nov 11, 2014
People found this helpful3
From my first contact with Kayleigh her service has been outstanding. She was very warm and engaging when I arrived to sign the contract. She took the time to explain things to me clearly as a new tenant. Whenever I have had problems or queries she has always been my first point of contact and has ... Read Full Review
Comments (1) Report abuseFrom my first contact with Kayleigh her service has been outstanding. She was very warm and engaging when I arrived to sign the contract. She took the time to explain things to me clearly as a new tenant. Whenever I have had problems or queries she has always been my first point of contact and has been unfailingly helpful in getting me the necessary information - even when it clearly has been outside her remit to do so. I think that what she does for customer service is above and beyond that required and certainly makes her the most charming person to deal with.
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Fiona said about Braemore Sales & Lettings
Services : Letting( As a Tenant )Date: 11th Nov 2014
From my first contact with Kayleigh her service has been outstanding. She was very warm and engaging when I arrived to sign the contract. She took the time to explain things to me clearly as a new tenant. Whenever I have had problems or queries she has always been my first point of contact and has been unfailingly helpful in getting me the necessary information - even when it clearly has been outside her remit to do so. I think that what she does for customer service is above and beyond that required and certainly makes her the most charming person to deal with.
Likewise, Mark has been unfailingly attentive in dealing with the maintenance issues.
The UK's Largest Customer Review Website for the Property Industry
By : Callum
Nov 11, 2014Hi Fiona, Thanks for your kind review. We are delighted to hear about the service that you have received and we look forward to being of assistance during the tenancy for you. Thanks again. The ...
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