The UK's Largest Customer Review Website for the Property Industry

No Image Available

Sertac

4.6/5, 16 Reviews
94% Recommended

100% sales valuation accuracy

0% sales fee satisfaction

Upload your photo
About Sertac

Lettings Negotiator at Castles Estate Agents (London)

44 Lower Clapton Road,London
Greater London
E5 0RN
020 8985 0106
FacebookTwitter
No Biography Found
Contact Us
Great ...

Share On :  FacebookTwitter

5 Star Review
UserName

Alex

UserName

Sertac

By : 'No'
Services : Letting( Property Management )
Rent PCM : £1275
Would you recommend ? : Yes
Postcode : N9

20 May 2022
People found this helpful0

I recently instructed Castles (the Hertford Road, Edmonton branch) to let out my apartment. Alex and his team were super friendly, efficient and professional, leading me through the whole process and finding a tenant at what was a stressful time for me. All enquiries were dealt with promptly and ... Read Full Review

Comments (0) Report abuseWas this helpful?:
Best agency ever ,I had a bad ...

Share On :  FacebookTwitter

5 Star Review
UserName

Sertac

UserName

Fay

By : 'Daniela'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N17

11 Mar 2021
People found this helpful1

Best agency ever ,I had a bad experience with my old house and I need it a new house really quickly and Sertac and Fay helped me to find the perfect place and I can’t say Thank you enough for that ,I HIGHLY RECOMMEND ,this guys are the best THANK YOU ... Read Full Review

Comments (0) Report abuseWas this helpful?:
Sertac and Alex. Really ...

Share On :  FacebookTwitter

5 Star Review
UserName

Alex

UserName

Sertac

By : 'Sabera'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N9

9 Dec 2020
People found this helpful0

Sertac and Alex were really helpful in finding me a suitable property to let. The kept me up to date with details and new property alerts. When i found a property they made the process seamless from the viewing to the moving in. Thanks ... Read Full Review

Comments (0) Report abuseWas this helpful?:
Id like to thank Alex and ...

Share On :  FacebookTwitter

5 Star Review
UserName

Alex

UserName

Sertac

By : 'Mr'
Services : Letting( As a Owner )
Rent PCM : £1550
Would you recommend ? : Yes
Postcode : EN3

20 Aug 2020
People found this helpful0

Id like to thank Alex and sertac for ongoing help and support. Its nice to see people doing g that little extra to ensure everything goes to plan. You are both a credit to your team. Thanks ... Read Full Review

Comments (0) Report abuseWas this helpful?:
Castles team members are ...

Share On :  FacebookTwitter

5 Star Review
UserName

Alex

UserName

Sertac

By : 'Alina'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N13

7 May 2020
People found this helpful0

Castles team members are great! They have helped me throughout my tenancy with professionalism and promptness. Highly recommend! Thank you Alex, Sertac and the lovely ladies from Maintenance ... Read Full Review

Comments (0) Report abuseWas this helpful?:
Alex and Sertac were really ...

Share On :  FacebookTwitter

5 Star Review
UserName

Alex

UserName

Sertac

By : 'Phil'
Services : Letting( As a Owner )
Rent PCM : £995
Would you recommend ? : Yes
Postcode : N18

10 Apr 2020
People found this helpful0

Alex and Sertac were really helpful, and professional. I felt very much I could trust them and I would definitely recommend them. This was about finding a tenant for my property in Edmonton. I think they know the market very well. 10/10 ... Read Full Review

Comments (0) Report abuseWas this helpful?:
Satisfied ...

Share On :  FacebookTwitter

3 Star Review
UserName

Alex

UserName

Sertac

By : 'Yogesh'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : N13

28 Nov 2019
People found this helpful0

We had an aweful experience with our previous letting agents and once we contacted Castles, things have been much better and so far, we are very happy with the service we have had. We hope Castles can keep up the good ... Read Full Review

Comments (0) Report abuseWas this helpful?:
I will be open I hadn't ...

Share On :  FacebookTwitter

5 Star Review
UserName

Sertac

By : 'Mchelle'
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : N9

2 Jul 2019
People found this helpful0

I will be open I hadn't had much luck in the recent couple of months with property viewing, something was always missing. In March I went to view a property managed by Castles and the agent who I met was Sertac, it was an open house viewing and I was on my own while quite a few others come in ... Read Full Review

Comments (0) Report abuseWas this helpful?:
Professional ...

Share On :  FacebookTwitter

5 Star Review
UserName

Alex

UserName

Sertac

By : 'Dr.'
Services : Letting( As a Owner )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : ?

4 Jan 2019
People found this helpful0

Castles have handled our two flat in Tottenham since 2010. During this time both Alex and Sertac have displayed exceptional Professionalism in handling issues which have arisen . We would recommend them without reservation. A mention should also be made here of Fatima(Technical and property ... Read Full Review


Comments on Agent Fees

Higher than other agents we use especially when they manage more than one property.

Comments (0) Report abuseWas this helpful?:
Excellent For ...

Share On :  FacebookTwitter

5 Star Review
UserName

Alex

UserName

Sertac

By : 'Kevin'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : EN3

1 Jun 2018
People found this helpful0

I have used Castles for letting my flats for around 15 months and I have to say that they have been brilliant. They realistically estimated my prospective rents and have found brilliant tenants for me and continued to support me through the tenancy. The repairs team are equally brilliant - they ... Read Full Review


Comments on Agent Fees

The fees are average for the area but I pay it to save myself hassle rather than letting directly, so it feels value for money to me.

Comments (0) Report abuseWas this helpful?:
Alex and Sertac made our ...

Share On :  FacebookTwitter

5 Star Review
UserName

Alex

UserName

Sertac

By : 'Begonia'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N15

9 Dec 2017
People found this helpful0

Alex and Sertac made our moving house experience easy going and straight forward. Thank you for being so clear and transparent during the whole process. I really recommend ... Read Full Review


Comments on Agent Fees

The agent’s fees were expensive however the market seems to be expensive too. In my case it was worth money

Comments (0) Report abuseWas this helpful?:
Very bad customer service ...

Share On :  FacebookTwitter

1 Star Review
UserName

Sertac

UserName

Alex

By : 'EMMA'
Services : Letting( Admin )
Rent PCM : £950
Would you recommend ? : No
Postcode : EN3

28 Feb 2017
People found this helpful0

Very bad customer service always lying about being on the "phone" or in "meetings" they do not return calls and move in random tenants for money without due care to others and lack of consideration for the landlords wishes! Incompetent, neglectful, cold hearted, seem to suffer ... Read Full Review


Comments on Agent Fees

Disgraceful. No stars.

Comments (0) Report abuseWas this helpful?:
Both members of staff were ...

Share On :  FacebookTwitter

5 Star Review
UserName

Sertac

By : 'Filiz'
Services : Letting( As a Tenant )
Rent PCM : £1450
Would you recommend ? : Yes
Postcode : N18

16 Feb 2017
People found this helpful0

Both members of staff were very helpful. Steven as the person who was present during viewing of the property and signing the contract was very pisitive. He has dealt with everything professionally. He was very approachable. Sertac was also helpful and it was nice and reassuring to see someone who ... Read Full Review


Comments on Agent Fees

The fees are slightly high

Comments (0) Report abuseWas this helpful?:
I dealt with Sertac at the ...

Share On :  FacebookTwitter

4 Star Review
UserName

Sertac

By : 'Ruth'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EN9

26 Mar 2016
People found this helpful0

I dealt with Sertac at the Edmonton branch & Tom at Waltham Abbey. Both were very helpful & kept me informed regularly by phone & email. Both very pleasant ... Read Full Review


What agent could do to change your mind?

Good- less than most. More affordable


Comments on Agent Fees

Good- less than most. More affordable

Comments (0) Report abuseWas this helpful?:
The agent was very ...

Share On :  FacebookTwitter

5 Star Review
UserName

Sertac

By : 'Sergio'
Services : Letting( As a Tenant )
Rent PCM : £1310
Would you recommend ? : Yes
Postcode : N17

23 Feb 2016
People found this helpful0

The agent was very professional and helpful throughout the whole process. I have trouble with phone reception in my workplace but he was flexible and answered all my emails promptly. I would recommend Castles Estate Agents and Sertac in particular to anyone looking to rent a ... Read Full Review

Comments (0) Report abuseWas this helpful?:
Sertac Cargoz was ...

Share On :  FacebookTwitter

5 Star Review
UserName

Sertac

UserName

Alex

By : 'Kwame'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EN3

3 Feb 2016
People found this helpful1

Sertac Cargoz was instrumental in me renting a property from Castles. His professionalism and affable attitude was immense. His knowledge of the rental market and quick turnarounds to my queries and requests was highly appreciable. I will recommend Sertac any day. His manager Alex was equally ... Read Full Review


What agent could do to change your mind?

Agent fees was reasonable compared to other High Street agencies.


Comments on Agent Fees

Agent fees was reasonable compared to other High Street agencies.

Comments (0) Report abuseWas this helpful?:
1 - 16 of 16 items

Awards won


No Property Found

No Property Found

No Property Found

Loading...