99% sales valuation accuracy
98% sales fee satisfaction
98% lettings valuation accuracy
96% lettings fee satisfaction
The first ever Beresfords branch opened its doors for business in Upminster in 1968. Since then, although the Company has grown considerably, it has never lost sight of its roots and still takes great pride in offering a very personal and professional service to each and every one of its customers. ...
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The first ever Beresfords branch opened its doors for business in Upminster in 1968. Since then, although the Company has grown considerably, it has never lost sight of its roots and still takes great pride in offering a very personal and professional service to each and every one of its customers.
Many of the sales and lettings teams have been working locally for a number of years and some live in the area themselves.
Operating from a large “high profile”, prime sited premises in Station Road, the branch operates with state-of-the-art technology and promotes properties across numerous media outlets, including on a large video wall within the branch itself which is clearly visible to the extensive pedestrian footfall that passes by every day.
Many of the sales and lettings teams have been working locally for a number of years and some live in the area themselves.
Operating from a large “high profile”, prime sited premises in Station Road, the branch operates with state-of-the-art technology and promotes properties across numerous media outlets, including on a large video wall within the branch itself which is clearly visible to the extensive pedestrian footfall that passes by every day.
Latest Reviews
11th May 2024
reviewed by 'Paul'
24th Apr 2024
reviewed by 'John Edward Szczygielski'
8th Apr 2024
reviewed by 'Pelham Temple, Michelle Temple'
11th Mar 2024
reviewed by 'Michael'
Opening Hours
Address
Beresfords
16 Station Road
Upminster
Essex
RM14 2UB
sell: 01708 222200 lett: 01708 222211
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 99% | 98% | £60,000 | £7,737,500 |
| Lettings | 98% | 96% | £825 | £3,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 58 | 3 | 92 | 3 | 74 | 3 | 38 | 0 | 13 | 3 |
Areas covered
- RM14
- RM14 6
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Images & Videos
Apr 21,2023
Apr 21,2023
12
people found
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We had a very good experience using Beresfords, they sold our house the first day it was on the market.
I would highly recommend them ....
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Apr 21,2023
Apr 21,2023
11
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Professional team with a fantastic knowledge of their market and always ensure they go the extra mile for their clients. I have found everyone in the office friendly and helpful but special acknowledgement must go to Charlotte and Adam who head up the team, nothing ...
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Apr 21,2023
Apr 21,2023
4
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Very proffesional
A good experience and would recommend your services to others
I was kept informed all the way very happy and definitely use again...
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May 11, 2023
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(1)
Tony
Thank you for your review, it is clear your dealings with our lettings team at Upminster has been positive and we hope to continue to work with you in the future.
Christopher Dutton
Area Director
Residential Lettings ...
Apr 19,2023
Apr 19,2023
4
people found
this helpful
this helpful
Charlotte and her time were outstanding, such dedication to what they do is extremely rare, they were honest, transparent and committed throughout my selling process and beyond.
I was dealt with to the highest standards and it was an absolute pleasure dealing with them all.
...
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Apr 19,2023
Apr 19,2023
12
people found
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Fantastic Service! Would highly recommend!
Charlotte & Adam displayed the utmost professionalism at all times and kept me updated at all times.
Both were always on hand to answer any queries and to reassure me throughout the process, overall and absolute pleasure to deal with and ...
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Apr 16,2023
Apr 16,2023
4
people found
this helpful
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Beresfords has been helpful in finding our apartment in Upminster. When me and my partner were searching for an apartment in Upminster we walked into the Beresfords office. Charlie was helping us and suggested an apartment that was not on the website yet.
Charlie has ...
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May 11, 2023
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Dennis
Thank you for your review, 5* rating and kind words in regard to your dealings with our lettings team at Upminster and especially Charlie.
It is great to read Charlie has been helpful throughout.
Christopher Dutton
Area Director
Residential Lettings ...
Apr 14,2023
Apr 14,2023
2
people found
this helpful
this helpful
All crew are very professional..replied to messages fast and attended to any complaints at appropriate time..
I am really happy to have Beresfords Upminster for property agent for 3 and half years..
I would like to thank everyone especially Jordan,Lauren,Sara…that I have ...
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Apr 17, 2023
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Lola
Thank you for your review in regard to your ongoing experience with our lettings team. It is great to read you have been with us for over 3 years now and our guys have acted swiftly when any issues arose.
Christopher Dutton
Area Director
Residential Lettings ...
Apr 13,2023
Apr 13,2023
7
people found
this helpful
this helpful
We initially encountered Beresfords when offering on our new house but chose a different agent for our sale. When that came to nothing we came to Beresfords and had a completely different experience. The viewings were swiftly arranged with minimal disruption to our family life, ...
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Apr 01,2023
Apr 01,2023
2
people found
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We have been renting out a property with Beresfords for five years and have no complaints. Regular checks are carried out and we a kept well-informed....
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Apr 14, 2023
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Kayleigh
Thank you for your review in regard to your ongoing dealings with our lettings team. It is great to read you are happy with our service and we hope to work with you for a long time to come.
Christopher Dutton
Area Director
Residential Lettings ...
Mar 29,2023
Mar 29,2023
2
people found
this helpful
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Great property management company, always keep me informed and up dated of anything I need to know and never too much trouble to help...
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Apr 14, 2023
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Rohima
I wanted to thank you for your 5* rating and kind words. I know the letting and management team will be thrilled with your positive review.
Christopher Dutton
Area Director
Residential Lettings ...
Mar 29,2023
Mar 29,2023
1
people found
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I would give Beresford 5 stars over and over . The property management team are amazing. All complaints are dealt with without delays....
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Apr 14, 2023
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Hauwa
Thank you for your review and 5* rating, your experience with our property management team has obviously been very positive and it is great to read that when issues have arisen they are dealt with quickly.
Christopher Dutton
Area Director
Residential Lettings ...
Mar 28,2023
Mar 28,2023
3
people found
this helpful
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Thoroughly professional conduct. All staff members have been helpful and supportive at every stage. Communication has been amazing and has ensured a smooth process throughout. Thank you....
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Apr 14, 2023
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Nicola
I wanted to thank you personally for your lovely review and 5* rating. Our lettings team at Havering prides itself on delivering the best customer service. We hope to work with you for a long time to come.
Christopher Dutton
Area Director
Residential Lettings ...
Mar 26,2023
Mar 26,2023
2
people found
this helpful
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Very useful detailed information from Karen prior to using your services. I was kept well informed of detailing the tenant viewing and selection and all the ensuing issues. Amy was very helpful in keeping me up to date with proceedings.
I was very pleased with ...
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Apr 14, 2023
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John
It is great to read that your dealings with our lettings team at Havering has been a positive one and we thank you for your 5* rating.
Christopher Dutton
Area Director
Residential Lettings ...
Mar 21,2023
Mar 21,2023
12
people found
this helpful
this helpful
We chose Beresfords to sell our property because of Charlotte. From the valuation she made the whole process incredibly simple, and clearly has an excellent understanding of the industry. Charlotte has been honest and realistic with us at every stage, which is something we really ...
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Mar 20,2023
Mar 20,2023
4
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Great service from all the staff. Really helpful from star to finish karen is absolutely fantastic and explained everything so well very knowledgeable....
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Apr 14, 2023
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Roy
Thank you for your positive review in regard to your dealings with our lettings team at Havering and in particular Karen. It is great to read that the service you have received has been great and I know the guys will be really pleased with your 5* rating.
Christopher Dutton
Area Director
Residential Lettings ...
Mar 18,2023
Mar 18,2023
13
people found
this helpful
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Charlotte has been amazing with us from start to finish and we’re not even selling with her!
She is great to deal with, really knowledgable, friendly and down to earth. Charlotte has made us feel comfortable throughout the whole experience which is always a ...
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Mar 14,2023
Mar 14,2023
11
people found
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Charlotte is a dedicated business lady and a great asset to Beresfords . Whilst trying to sell my property, she kept me informed through the whole process. I am very happy to be working with Beresfords....
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Mar 14, 2023
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Hi Lyn,
Many thanks for the 5 star award for Charlotte, our Branch Manager at Upminster. You will be in very safe hands with Charlotte as she is dedicated to providing the best possible customer care. She will ensure all parties are regularly updated throughout the selling process and will be on hand to guide and support at any time. Your kind comments are much appreciated, we look forward to assisting you again in the future.
Alison Horsley, Customer Service Manager ...
Mar 14,2023
Mar 14,2023
9
people found
this helpful
this helpful
Adam Brittain was our Agent who has been very helpful with Marketing and Selling our Property despite being a very hard Market due to Interest Rate increases and cost of living crisis.
Adam was always on hand and kept in contact regularly with updates and ...
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Mar 14, 2023
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Hi Tracey,
Many thanks for the 5 star award for Adam who is based at our Upminster office. I am pleased you have been impressed with the level of service received as Adam will do all possible to generate maximum interest. He will very much appreciate your kind comments and look forward to assisting you further.
Alison Horsley, Customer Services Manager ...
Mar 14,2023
Mar 14,2023
12
people found
this helpful
this helpful
The reason we are using Beresford's estate agent is lovely , friendly service we received from Charlotte Micallef. When we enter the shop she was welcoming and explaining every step of selling and buying thoroughly, her knowledge made us feel comfortable....
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Mar 14, 2023
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Hi Pinar,
Thank you for taking the time to share your recent experience with our Upminster office and in particular Charlotte, our Branch Manager. Your 5 star award and kind comments are much appreciated and we look forward to assisting you again in the future.
Alison Horsley, Customer Service Manager. ...
Mar 13,2023
Mar 13,2023
3
people found
this helpful
this helpful
Great communication, super fast responses and updates all round. Absolute great and pleasant experience dealing with the team involved so far. I would recommend always....
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Mar 13,2023
Mar 13,2023
11
people found
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For the whole process from initial meeting to retaining their services and fulfilling a sale Beresfords Upminster have been particularly attentive always ensuring any outstanding points were quickly followed up. Adam, Rachael, Charlotte and Sharon have been my main contacts...
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Mar 10,2023
Mar 10,2023
11
people found
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Excellence, Trust and Transparency !
Charlotte has excelled in the handling of our property sale. She has demonstrated a clear understanding of our situation, listen to us carefully, and create a bubble of trust for us to completely be transparent in her handling our case.
She ...
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Mar 09,2023
Mar 09,2023
9
people found
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Very impressed with the quality & professionalism of Adam, and the whole Beresfords team, in conducting the sale of my Upminster property. There was a few setbacks in the process, which the team always overcame, and the sale has now reached a successful conclusion....
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Mar 06,2023
Mar 06,2023
11
people found
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The team have been very helpful and supportive in selling our house.
Charlotte has got to know us and has gone out of her way to help....
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Mar 04,2023
Mar 04,2023
9
people found
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The team at the Upminster branch, especially Rachael, kept me informed to the sale progress answering any queries I had. The entire process was slick and well oiled with no request too big to deal with throughout the time the property was on the market....
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Mar 01,2023
Mar 01,2023
14
people found
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All the staff at your branch in Upminster have been excellent. Given that I lost my husband last June, they have all been sensitive to my situation and have all helped me immensely especially Charlotte, Racheal and Adam. I have confidence they will see me ...
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Feb 24,2023
Feb 24,2023
8
people found
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Personable and pragmatic service provided. Helpful throughout. Intervened between us, our solicitor and all parties in the chain. I would recommend their services...
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Feb 20,2023
Feb 20,2023
4
people found
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Every one in the Upminiter branch so lovely and very very helpful. Specially in letting area I would like to thanks for personally what they are doing amazing job to finding you perfect property. I will recommend Upminiter Beresford for everyone.special thanks for Gabby , ...
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Apr 14, 2023
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Thank you for your fantastic review and 5* rating. It is great to read that the team helped you find your perfect property and you would recommend us to others. I wish you all the best in your new home.
Christopher Dutton
Area Director
Residential Lettings ...
Feb 17,2023
Feb 17,2023
3
people found
this helpful
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Wonderful experience! Kendall, the agent was not only welcoming and friendly but also helped answering all relevant questions about the property. This is the second viewing with Kendall and it has absolutely been great both times....
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Feb 15,2023
Feb 15,2023
2
people found
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An exceptional team at Beresfords (Upminster & Brentwood)! They perfectly balance great customer service with a focus on doing the right thing for the tenant and landlord. Experts in their field who make the whole experience, simple and almost stress-free. The central team is brilliant too. ...
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Apr 14, 2023
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Des
I wanted to thank you for your lovely review and 5* rating in regard to your dealings with our lettings division. I know that our teams work extremely hard to find landlords their perfect tenants and ensure that the highest customer service is given. We hope to continue our good business relationship with you going forward.
Christopher Dutton
Area Director
Residential Lettings ...
Charlotte
Abby
(42)
Adam
Amy
Rachael
Lauren
(17)
Holly
(16)
Charlie
Jordan
Melissa
(6)
Rebecca
Sharon
(3)
Lauren
(3)
Karen
Robert
Evie
Ian
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
https://www.beresfords.co.uk/complaints-procedures/
Last updated at 1:53 PM 09/04/2018 by Daniel Turner
Awards won by Beresfords, Upminster RM14 2UB
-
2023
Best Letting Agent in Upminster
-
2023
Best Estate Agent in Upminster
-
2023
Best Estate Agent in RM14
-
2023
Best Letting Agent in RM14
-
2023
Best Estate Agent in Greater London North
-
2022
Best Letting Agent in RM14
-
2022
Best Letting Agent in Upminster
-
2021
Best Letting Agent in Upminster
-
2021
Best Letting Agent in RM14
-
2022
Best Estate Agent in RM14
-
2022
Best Estate Agent in Upminster
