Upminster, RM14
4.9/5, 287 reviews
96% recommended
99% sales valuation accuracy
98% sales fee satisfaction
98% lettings valuation accuracy
96% lettings fee satisfaction

Property Features

The first ever Beresfords branch opened its doors for business in Upminster in 1968. Since then, although the Company has grown considerably, it has never lost sight of its roots and still takes great pride in offering a very personal and professional service to each and every one of its customers. ... show more The first ever Beresfords branch opened its doors for business in Upminster in 1968. Since then, although the Company has grown considerably, it has never lost sight of its roots and still takes great pride in offering a very personal and professional service to each and every one of its customers.

Many of the sales and lettings teams have been working locally for a number of years and some live in the area themselves.

Operating from a large “high profile”, prime sited premises in Station Road, the branch operates with state-of-the-art technology and promotes properties across numerous media outlets, including on a large video wall within the branch itself which is clearly visible to the extensive pedestrian footfall that passes by every day.
Beresfords Group

Latest Reviews

View all Reviews 287
11th May 2024
reviewed by 'Paul'
“We came to Bererfords viewing a house we fell in love with. Our property was already listed with another vendor ......”
24th Apr 2024
reviewed by 'John Edward Szczygielski'
“Charlotte was extremely helpful with the sale of our property and arranging a viewing within days....”
23rd Apr 2024
reviewed by 'Jack'
“I can't thank the team at Beresford Upminster enough for their help, support and advice throughout the process of purchasing ......”
8th Apr 2024
reviewed by 'Pelham Temple, Michelle Temple'
“Charlotte Micallef was highly professional and engaging. She kept us completely informed of any progression and developments in selling our ......”
7th Apr 2024
reviewed by 'Erin'
“Charlotte review Charlotte has done everything in her power to get our offer through and accepted. Through all the twists ......”
11th Mar 2024
reviewed by 'Michael'
“Charlotte came over to value our bungalow. She immediately put us at ease. She was very friendly, bubbly and professional ......”
Opening Hours
  • Monday: 08:30 - 18:00
  • Tuesday: 08:30 - 18:00
  • Wednesday: 08:30 - 18:00
  • Thursday: 08:30 - 18:00
  • Friday: 08:30 - 18:00
  • Saturday: 09:00 - 17:30
  • Sunday: 10:00 - 14:00
Address

Beresfords
16 Station Road
Upminster
Essex
RM14 2UB
sell: 01708 222200 lett: 01708 222211

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 99% 98% £60,000 £7,737,500
Lettings 98% 96% £825 £3,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
58 3 92 3 74 3 38 0 13 3
Areas covered
  • RM14
  • RM14 6
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NAEA ARLA SAGEagent
Rankings
Overall Overall
Estate agents
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Latest Properties

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Images & Videos
Beresfords Image 1
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“I wholeheartedly recommend Lizzy, she is a ve......”

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Feb 15,2022
Minithumbup
By: 'Rebeca-Iuliana Costea'
Feb 15,2022
0 people found
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I wholeheartedly recommend Lizzy, she is a very involved person, she is dedicated to her profession and she is very communicative with those who want to rent a house and more! Thanks Lizzy for everything!...
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“Our experience of Beresfords was very good, w......”

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Feb 15,2022
Minithumbup
By: 'Carol'
Feb 15,2022
0 people found
this helpful
Our experience of Beresfords was very good, with Tricia going that extra mile to facilitate a recently bereaved and housebound gentleman needing to sell his family home to fund his care in a residential care home. Tricia came to the family home to speak face ...
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By: Alison Horsley
Feb 26, 2022
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Hi Carol, Thank you for taking the time to post your 5 star review and kind comments for the team at our Upminster office, and in particular Trish and Laura. The team are all focused on providing the best possible customer care, tailoring their approach dependent upon circumstances. They will really appreciate you sharing your experience. Alison Horsley, Customer Services Manager ...

“Excellent service and excellent customer service...”

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Feb 12,2022
Minithumbdown
By: 'Maya Hadzhieva'
Feb 12,2022
0 people found
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Excellent service and excellent customer service. I am very happy from the company that regular update me for the market properties...
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“I will give 5* stars for Lizzie Austin becaus......”

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Feb 04,2022
Minithumbup
By: 'Alban Gjonaj'
Feb 04,2022
0 people found
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I will give 5* stars for Lizzie Austin because she was very friendly and helpful I will recommend to anyone...
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By: Christopher Dutton
Feb 12, 2022
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I just wanted to thank you for both your kind words and 5* rating. It is great to read that Lizzie was friendly, helpful and you are happy to recommend us to others. Christopher Dutton Area Director Residential Lettings ...

“Final check out bybMelissa...”

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Jan 31,2022
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Staff profile picture
Melissa
By: 'Lisa Edge'
Jan 31,2022
0 people found
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Melissa carried out my mid term inspections and my final checkout. She was very thorough and helpful. She answered all my questions. Thank you!...
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By: Christopher Dutton
Feb 12, 2022
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Dear Lisa I know that moving house can be stressful so I am pleased to read that Melissa was thorough and helpful and I know she will be really pleased with your 5* rating. Christopher Dutton Area Director Residential Lettings ...

“Great Service From Beresfords...”

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Jan 28,2022
Minithumbup
By: 'Lisa'
Jan 28,2022
0 people found
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The staff at Beresfords Upminster were very efficient in dealing with all aspects of our house sale. We were regularly updated as the move progressed and on the whole we very satisfied with the service we received from them. Thank you Beresfords Upminster...
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“As a first time landlord I have found Karen a......”

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Jan 27,2022
Minithumbup
By: 'Rob'
Jan 27,2022
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As a first time landlord I have found Karen and her team to be very professional,prompt and accommodating with all issues I have raised....
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By: Christopher Dutton
Feb 12, 2022
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Thank you for your recent review in regard to your dealings with our team at Havering lettings. It is great to read that they have been professional and accommodating. Christopher Dutton Area Director Residential Lettings ...

“Impressive in terms of valuing our property, ......”

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Nov 18,2021
Minithumbup
By: 'Daniel'
Nov 18,2021
0 people found
this helpful
Impressive in terms of valuing our property, seemed to have their finger on the pulse in terms of the market and right price for our homes. Highly responsive in terms of keeping us updated when needed in what turned out to be a tricky process ...
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By: Alison Horsley
Dec 21, 2021
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Hi Daniel, Many thanks for the 5 star award and positive comments for the team at our Upminster office. With a presence of over 50 years in Upminster, the team would have been best placed to deal with the sale of your property. From the first point of contact through to exchange and completion, the team will keep all parties updated regularly throughout the transaction. Thank you for the recommendation, we look forward to assisting you again in the future. Alison Horsley, Customer Service M ...

“Letting a property with Hannah...”

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Nov 01,2021
Minithumbup
By: 'Kate'
Nov 01,2021
0 people found
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Everything went very smoothly, from first contact to renting out the property. Hannah is very helpful and has been prompt at replying to my queries and letting me know when I've needed to action anything....
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By: Christopher Dutton
Nov 20, 2021
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Thank you for your review and it is great to read that everything went smoothly for you. Christopher Dutton Area Director Residential Lettings ...

“Very helpful from start to finish...”

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Oct 20,2021
Minithumbup
By: 'Oli'
Oct 20,2021
0 people found
this helpful
Very helpful from start to finish Cameron was great in organizing a viewing for a time that suited me, once we had decided to go with the property, he was always quick in getting back to me ensuring it was progressing well...
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By: Christopher Dutton
Nov 20, 2021
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I wanted to personally thank you for your kind review in regard to your recent dealings with our lettings team at Beresfords. It is great to read that Cameron was helpful and I know he will be thrilled with your 5* rating. Christopher Dutton Area Director Residential Lettings ...

“Very accommodating and very professional....”

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Oct 18,2021
Minithumbup
By: 'Joanne Clark'
Oct 18,2021
0 people found
this helpful
Very accommodating and very professional, I would certainly recommend everybody to use them. Nothing is too much trouble for them!...
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By: Christopher Dutton
Nov 20, 2021
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Dear Joanne I wanted to thank you personally for your kind review. It is great to read that the team at Upminster have been both accommodating, professional and you would be happy to recommend us. Christopher Dutton Area Director Residential Lettings ...

“Excellent service from start to finish from t......”

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Oct 13,2021
Minithumbup
By: 'Iftakher'
Oct 13,2021
0 people found
this helpful
Excellent service from start to finish from the letting team specially Karen and Cameron. The letting team are very friendly and helpful, quick in response and always keep updated with the process. Quick to find tenant and provide advise as required. Definitely I will recommend ...
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By: Christopher Dutton
Nov 20, 2021
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Thank you for your review in regard to your recent dealings with our lettings team at Upminster. It is fantastic to read that your experience was very positive and you would recommend us to others. I know Karen and Cameron will be thrilled with the 5*. Christopher Dutton Area Director Residential Lettings ...

“Maintaining high standards in Upminster lettings...”

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Oct 13,2021
Minithumbup
By: 'Mr Patel'
Oct 13,2021
0 people found
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The team at Beresfords are down to earth, professional and courteous - something which can be hard to find in a lettings agent. I find Karen and Cameron particularly helpful when it comes to finding quality tenants and then reporting and resolving any issues. They ...
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By: Christopher Dutton
Nov 20, 2021
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Mr Patel I just wanted to thank you for your review and your kind words in regard to your dealings with Karen and Cameron. I hope we can continue our good business relationship for a long time to come. Christopher Dutton Area Director Residential Lettings ...

“First time renters...”

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Oct 03,2021
Minithumbup
By: 'Wendy and Chris'
Oct 03,2021
0 people found
this helpful
Having never rented before, we were unsure of the process, but Hannah Grant was very helpful and friendly and guided us through the process from the very beginning. When we viewed the property we are now renting, Karen Elliott-Weare was very friendly and also answered ...
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By: Christopher Dutton
Nov 20, 2021
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Thank you for your kind review. It is great to read that your experience with Beresfords was very positive. Christopher Dutton Area Director Residential Lettings ...

“Rating Nathan the manager at Upminster 5 star......”

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Sep 20,2021
Minithumbup
By: 'Amber'
Sep 20,2021
0 people found
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Rating Nathan the manager at Upminster 5 stars as found him to be professional, thourough, patient and very trustworthy and reliable, always doing all he could to support matters....
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“They did what nobody else could...”

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Aug 17,2021
Minithumbup
By: 'Chris Copeland-Gray'
Aug 17,2021
1 people found
this helpful
We believe that Beresfords is the best estate agent we have dealt with and, particularly, Nathan Francis and Tricia Ward at the Upminster branch were excellent. We had a property whose sale was a real saga - during a property boom it took 2 years to ...
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By: Alison Horsley
Aug 19, 2021
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Hi Chris, Many thanks for taking the time to leave such a great review for the team at our Upminster office, and in particular Nathan and Tricia. With many years of experience, your sale would have been in very safe hands during these challenging times. Both will do all possible to progress a transaction through to exchange and completion, guiding and supporting throughout the journey whilst keeping all parties updated. Your 5 star award and kind comments are much appreciated, we look forwar ...

“Great friendly and efficient service from sta......”

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Aug 13,2021
Minithumbup
By: 'Kaleigh'
Aug 13,2021
1 people found
this helpful
Great friendly and efficient service from start to finish. Would use again, if I were to move in the future. Highly recommend....
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“Hannah and Lauren truly amazing!!...”

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Jul 22,2021
Minithumbup
By: 'Nick Quilter'
Jul 22,2021
0 people found
this helpful
From the 1st moment I contacted Beresfords to last they have been brilliant. Karen explaining everything, Lauren keeping me updated and the amazing Hannah. Hannah is always helpful, polite and on point with everything and a true credit to Beresfords. I look forward to a ...
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“Cameron is always helpful, always trying to h......”

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Jul 09,2021
Minithumbup
By: 'Chloe'
Jul 09,2021
1 people found
this helpful
Cameron is always helpful, always trying to help me when he can. I have been a tenet for 1 year and it's been a great experience so far! Fantastic customer service!...
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“Hannah was absolutely fantastic. Never moved ......”

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Jun 23,2021
Minithumbup
By: 'Luke Trowsdale'
Jun 23,2021
1 people found
this helpful
Hannah was absolutely fantastic. Never moved before or rented but she made life so much easier for us. Talked us through everything & made our life so much easier. Couldnt fault her one bit...
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“Beresfords-highly recommend as an Agent...”

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Jun 20,2021
Minithumbup
By: 'Julie'
Jun 20,2021
1 people found
this helpful
I have had dealings with Beresfords for over 20 years. They also managed a rental property for me which gave me peace of mind. They were always super helpful if I had any questions or needed any advice with this. If there was anything to be ...
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“Everything was easily done, quick and efficie......”

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Jun 19,2021
Minithumbup
By: 'Christina'
Jun 19,2021
1 people found
this helpful
Everything was easily done, quick and efficient. Was very pleased with things being digital and online. From viewing the property to collecting the keys only took 12 days which was great !...
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“Hannah and Cameron from the Upminster branch ......”

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May 24,2021
Minithumbup
By: 'Michael'
May 24,2021
0 people found
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Hannah and Cameron from the Upminster branch were a pleasure to deal with. Both of them were very knowledgeable and had great communication....
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“Beresfords Upminster - The whole team were am......”

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May 18,2021
Minithumbup
By: 'Terry'
May 18,2021
0 people found
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Beresfords Upminster - The whole team were amazing from start to finish, they were very responsive, would follow up and always return calls/emails ASAP. The knowledge and customer service shown throughout was first class....
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By: Alison Horsley
May 21, 2021
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Hi Terry, Many thanks for the great review for our Upminster office. This is particularly pleasing to read as we have been extremely busy over the last few months and yet the team have remained focused on providing the best possible customer care. They will really appreciate your 5 star award and kind comments. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager ...

“We dealt with Hannah and Cameron and they wer......”

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May 18,2021
Minithumbup
By: 'Vicky and Tony'
May 18,2021
0 people found
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We dealt with Hannah and Cameron and they were great. They made the overall experience a lot less stressful than we anticipated...
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“Hannah is very polite and professional in her......”

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May 18,2021
Minithumbup
By: 'ANTONY'
May 18,2021
0 people found
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Hannah is very polite and professional in her work and i would strongly recommend beresford to others from my experience...
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“Very professional team, always willing to hel......”

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May 17,2021
Minithumbup
By: 'Gillyanne'
May 17,2021
0 people found
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Very professional team, always willing to help. I was able to be in my new home 16 days after first viewing it!...
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“Very helpful, effecient and thorough staff wh......”

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May 10,2021
Minithumbup
By: 'Milly Barnes'
May 10,2021
0 people found
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Very helpful, efficient and thorough staff who were happy to help with any queries or questions. Would definitely recommend their service!...
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“Beresfords - The best in the area! ......”

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May 01,2021
Minithumbup
By: 'Mr Patel'
May 01,2021
0 people found
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Beresfords - The best in the area! My main interactions @ Beresfords have been with Karen and Cameron in the Upminster office and Jaz and Sara in Chelmsford. I've been using the lettings service for a number of years now and have found them to be ...
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“Great managed service for rental property......”

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Apr 19,2021
Minithumbup
By: 'Vikki'
Apr 19,2021
0 people found
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Very pleased with the managed service for my rental property with Beresfords. Jas in particular has been excellent at managing a new tenant dissatisfaction when building repairs were required (due to bad weather causing internal damage). Coordinating and overseeing the repairs and making sure all ...
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Staff picture Charlotte
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(17)
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

https://www.beresfords.co.uk/complaints-procedures/
Last updated at 1:53 PM 09/04/2018 by Daniel Turner

Awards won by Beresfords, Upminster RM14 2UB



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Beresfords

Branch - Upminster, RM14

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