Upminster, RM14
4.9/5, 287 reviews
96% recommended
99% sales valuation accuracy
98% sales fee satisfaction
98% lettings valuation accuracy
96% lettings fee satisfaction



Property Features

The first ever Beresfords branch opened its doors for business in Upminster in 1968. Since then, although the Company has grown considerably, it has never lost sight of its roots and still takes great pride in offering a very personal and professional service to each and every one of its customers. ... show more The first ever Beresfords branch opened its doors for business in Upminster in 1968. Since then, although the Company has grown considerably, it has never lost sight of its roots and still takes great pride in offering a very personal and professional service to each and every one of its customers.

Many of the sales and lettings teams have been working locally for a number of years and some live in the area themselves.

Operating from a large “high profile”, prime sited premises in Station Road, the branch operates with state-of-the-art technology and promotes properties across numerous media outlets, including on a large video wall within the branch itself which is clearly visible to the extensive pedestrian footfall that passes by every day.
Beresfords Group

Opening Hours
Address

Beresfords
16 Station Road
Upminster
Essex
RM14 2UB
sell: 01708 222200 lett: 01708 222211

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 99% 98% £60,000 £7,737,500
Lettings 98% 96% £825 £3,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
58 3 92 3 74 3 38 0 13 3
Areas covered
  • RM14
  • RM14 6
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
NAEA ARLA SAGEagent
Latest Properties

No Properties

Images & Videos

“Charlotte was brilliant right the way through......”

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Jan 04,2024
Minithumbup
Charlotte
Rachael
By: 'James'
Jan 04,2024
6 people found
this helpful
Charlotte was brilliant right the way through the process. Always on hand to answer any questions and acted with the upmost integrity....
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“Buying property...”

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Dec 12,2023
Minithumbup
Charlotte
By: 'Lis'
Dec 12,2023
8 people found
this helpful
I had a very good experience buying my bungalow through the agency. Charlotte was very efficient, friendly, helpful and very professional at all times. I felt that I was in good hands. I can highly recommend their services....
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“We have recently rented a property through Be......”

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Dec 12,2023
Minithumbup
Charlie
By: 'SGE'
Dec 12,2023
4 people found
this helpful
We have recently rented a property through Beresfords in Upminster. I have to say from the first phone call made to Cameron requesting a viewing of the property Then meeting Rob who showed us round and general phone calls with Charlie and the girls in ...
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Was this helpful? Yes
By: Christopher Dutton, MARLA - Area Director - Reside
Feb 05, 2024
View all comments (1)
I am truly grateful for your feedback on your experience with the lettings team in Upminster, from Cameron's initial viewing request, to Rob's assistance and the helpfulness of Charlie and the entire team we are delighted to have provided you with an excellent experience. We understand moving can be stressful and we are thrilled to have made the process smoother for you. Your kind words mean a lot and we appreciate your recommendation and wish you all the best in your new home. ...

“Friendly, professional team....”

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Dec 12,2023
Minithumbup
Charlie
By: 'Sally'
Dec 12,2023
3 people found
this helpful
Renting out my house has been a fairly smooth process with the help of Beresford’s letting team. Very grateful for their help in managing this process. Professional , friendly and efficient. Many thanks...
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Was this helpful? Yes
By: Christopher Dutton, MARLA - Area Director - Reside
Jan 03, 2024
View all comments (1)
Hi Sally, I was thrilled to hear about your smooth experience in renting your house out with our lettings team at Upminster. If there is any further we can assist you with please do not hesitate to contact us. We look forward to working with you again in the future. ...

“We had to sell a probate family home and had ......”

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Dec 07,2023
Minithumbup
Charlotte
By: 'Sally Williams'
Dec 07,2023
16 people found
this helpful
We had to sell a probate family home and had 3 quotes. We chose Beresfords as Charlotte seemed so down to earth. It’s not been an easy ride with completion on 15.12.23 taking 6 months with lots of stalling along the way. Every single time I e ...
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“Purchase of new property...”

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Dec 06,2023
Minithumbup
Charlotte
Rachael
By: 'Terry'
Dec 06,2023
16 people found
this helpful
I had an outstanding experience with the seller's estate agent Beresfords Estate agent Upminstet. Their professionalism, attention to detail, and effective communication made the entire process seamless. They demonstrated a deep understanding of the market and provided valuable insights. I appreciate their dedication to ensuring ...
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“Best agents in town!...”

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Dec 06,2023
Minithumbup
Charlotte
By: 'Marvin Developments Limited'
Dec 06,2023
16 people found
this helpful
I'm delighted to share a positive review for Charlotte at the Upminster branch of Beresfords. Her excellent work and unwavering commitment were instrumental in assisting with our marketing and sales progressions for the new build site, Greyhound Grove. Charlotte's dedication and expertise truly stood out ...
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“Charlotte has been so supportive and helpful ......”

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Dec 06,2023
Minithumbup
Charlotte
By: 'Valda'
Dec 06,2023
16 people found
this helpful
Charlotte has been so supportive and helpful throughout, always available to speak and goes above and beyond to help...
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“Charlotte micaleff at the upminster branch de......”

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Dec 05,2023
Minithumbup
Charlotte
By: 'Alan'
Dec 05,2023
16 people found
this helpful
Charlotte micaleff at the upminster branch dealt with my sale very professionally and with a personal touch which was very nice.Beresfords delivered on all fronts, advised and informed from start to finish. Extremely impressed and happy with the service provided so will be a ...
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“Great service...”

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Dec 01,2023
Minithumbup
Charlotte
By: 'Debbie'
Dec 01,2023
18 people found
this helpful
I cannot rate Charlotte Micallef highly enough. She has been constantly proactive in dealing with our house sale. All calls and emails have been answered promptly and issues dealt with as soon they can be. I have to say that this has not always been ...
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“Property sale...”

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Dec 01,2023
Minithumbup
Charlotte
Rachael
By: 'Colleen and Alan Hill'
Dec 01,2023
16 people found
this helpful
I would like to say how pleased we are with our experience with Beresfords during the sale of our property. Charlotte has been very helpful and was very active in sending potential buyers our way. Always returned our calls and questions and was equally helpful ...
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“Lots of enthusiasm, attention to detail and efficient...”

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Nov 25,2023
Minithumbup
Amy
By: 'Hetesh Velji'
Nov 25,2023
13 people found
this helpful
I am a first time landlord, so letting out my property was going to be a daunting experience. I was extremely pleased that Amy, was the agent that I was dealing with. She has lots of enthusiasm, and she was very attentive. What I found ...
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Was this helpful? Yes
By: Christopher Dutton, MARLA - Area Director - Reside
Jan 03, 2024
View all comments (1)
Hi Hetesh, Congratulations on becoming a landlord and thank you for your 5-star review. I am delighted to hear that Amy made your first time experience a positive one. Enthusiasm and attentiveness are key qualities we value in our agents, and if you have any more questions or need further assistance please feel free to reach out. We look forward to working with you again soon. Thank you for choosing Beresfords. ...

“Charlotte, Adam and everyone at Beresfords Up......”

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Nov 23,2023
Minithumbup
Charlotte
Adam
By: 'Emma'
Nov 23,2023
17 people found
this helpful
Charlotte, Adam and everyone at Beresfords Upminster have been extremely helpful and very supportive with putting our property up for sale. As a family we have not had the best year and have had to put our family home up for sale. Through all the ...
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“I Would Highly Recommend Charlotte Micallef The Branch Manager At Beresfords - One Of A Kind!...”

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Nov 21,2023
Minithumbup
Charlotte
By: 'Colin Richards'
Nov 21,2023
15 people found
this helpful
Dear Charlotte. Eighteen months ago we put 2 Crouch Valley on the market following the death of my Father in law. During the intervening months we've had a failed planning permission, a catastrophic flood and two further failed purchasers. Throughout the whole of this problematic process ...
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Was this helpful? Yes
By: Alison Horsley
Nov 22, 2023
View all comments (1)
Thank you very much Colin for the 5 star award. I am pleased to hear you had such a positive experience selling your father in laws property with Charlotte, Branch Manager, at our Upminster office. I am sorry to hear you had so many problems that arose during the process but as you know, Charlotte was perfectly placed to overcome these to ensure the property exchanged and completed. Charlotte is focused on the quality of her customer care and tenacious in her approach. She will very much ap ...

“Amazing experience with Charlotte from Beresfords...”

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Nov 17,2023
Minithumbup
Charlotte
By: 'Arvinder'
Nov 17,2023
15 people found
this helpful
I don't usually write reviews, but felt compelled to after the brilliant experience we had with Charlotte. As first time buyers who are completely new to the house buying process, Charlotte has been a trusted advisor by our side. She has consistently gone above and ...
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“5 star...”

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Nov 06,2023
Minithumbup
Charlotte
By: 'Louise rider'
Nov 06,2023
13 people found
this helpful
Charlotte has been dealing with our purchase and has been the first to call me with any new updates and is willing to go above and beyond to help with any problem that arises. She is an asset to your team and I'm sure she ...
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Was this helpful? Yes
By: Alison Horsley
Nov 14, 2023
View all comments (1)
Hi Louise, Thank you for the 5 star award for Charlotte, Branch Manager at our Upminster office. Charlotte works really hard to ensure a sale progresses as smoothly as possible through to exchange and completion, ensuring all parties are regularly updated throughout the transaction. She will appreciate you sharing your experience and look forward to assisting you again in the future. Alison Horsley, Customer Service Manager ...

“From start to finish Charlotte was exceptiona......”

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Nov 01,2023
Minithumbup
Charlotte
By: 'Jenny'
Nov 01,2023
15 people found
this helpful
From start to finish Charlotte was exceptional,couldn't have asked for a better person to deal with the sale of our property,nothing was too much trouble If anyone is looking to move I would definitely recommend Beresfords and of course Charlotte....
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Was this helpful? Yes
By: Alison Horsley
Nov 01, 2023
View all comments (1)
Hi Jenny, Many thanks for the great review for Charlotte, Branch Manager at our Upminster office. Your sale would have been in very safe hands as Charlotte is focused upon the quality of her customer care. She will go above and beyond to ensure a sale goes through to exchange and completion, keeping all parties updated throughout the process. Your 5 star award and recommendation are much appreciated, we look forward to assisting you again in the future. Alison Horsley, Customer Service Mana ...

“From putting our property on the market, thro......”

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Nov 01,2023
Minithumbup
Charlotte
By: 'Emma and Luke'
Nov 01,2023
16 people found
this helpful
From putting our property on the market, through to finding somewhere to buy and exchanging and completing, Charlotte and the team at Beresfords Upminster have been helpful and proactive throughout, always going the extra mile to ensure the process ran smoothly. We couldn't have been ...
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“I've had a fantastic experience with Beresfor......”

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Oct 26,2023
Minithumbup
Charlotte
By: 'Gerry'
Oct 26,2023
32 people found
this helpful
I've had a fantastic experience with Beresfords in Upminster. Charlotte is an absolute joy to deal with and has done everything she possibly can to help with the sale of my property. Her communication, friendliness and professionalism on every level has been outstanding, praise that ...
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Was this helpful? Yes
By: Alison Horsley
Nov 01, 2023
View all comments (1)
Hi Gerry, Thank you for taking the time to share your experience with Charlotte and her team who are based at our Upminster office. Whilst we find ourselves in a challenging market, the team will do everything within their power to generate interest and the best possible asking price for our sellers. They are all focused upon the quality of their customer care and will appreciate your 5 star award and kind comments. We look forward to assisting you again in the future. Alison Horsley, Custom ...

“Kendall has been great throughout. Available ......”

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Sep 29,2023
Minithumbup
Charlotte
By: 'Rob'
Sep 29,2023
15 people found
this helpful
Kendall has been great throughout. Available all of the time and quick to respond. Feel like we are in safe hands....
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“100% recommend Beresfords...”

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Sep 26,2023
Minithumbup
Charlotte
Rachael
By: 'Chloe'
Sep 26,2023
16 people found
this helpful
Was previously up with another agent, who we can now see wasn’t pushing our property. We met with Charlotte who promised estate agents aren’t all the same which we originally was very sceptical about and had even started planning what we would do ...
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“This Dr sohrabizadeh. The landlord of 192 Cor......”

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Sep 25,2023
Minithumbup
Charlotte
By: 'Dr saeid sohrabizadeh'
Sep 25,2023
15 people found
this helpful
This Dr sohrabizadeh. The landlord of 192 Corbets Tey Road, Upminster. I’ve been working with Charlotte for last two weeks or so to find a buyer for my property. She has been very cooperative and was very quick to find a cash buyer. Even though ...
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“I am so great full to Amy, not only did she m......”

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Sep 25,2023
Minithumbup
Amy
By: 'Nikki'
Sep 25,2023
12 people found
this helpful
I am so great full to Amy, not only did she make me and my partner feel super comfortable when looking for rented accommodation, she also went above and beyond and found the most amazing properties to suit all of our needs. When you run ...
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Was this helpful? Yes
By: Christopher Dutton, MARLA - Area Director - Reside
Nov 22, 2023
View all comments (1)
Nikki, I am thrilled to hear that Amy went above and beyond to assist you. Your feedback is a testament to her dedication and commitment to exceptional service. I will make sure that Amy receives the recognition she deserves and if you have any more questions, Amy and the rest of our team at Havering lettings will be here to assist you. Thank you for choosing Beresfords. ...

“Great service from start to finish....”

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Sep 20,2023
Minithumbdown
Charlotte
By: 'Paul Williams'
Sep 20,2023
14 people found
this helpful
Great service from start to finish. Kept up to date with the details of viewings and feedback....
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“Charlotte was great! Chased and us and kept ......”

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Sep 20,2023
Minithumbup
Charlotte
By: 'Leigh'
Sep 20,2023
13 people found
this helpful
Charlotte was great! Chased and us and kept us up to date every step of the way! I wish she’d been in charge of my sale!...
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“I am very very satisfied and very very happy.......”

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Sep 20,2023
Minithumbup
Amy
By: 'Graham'
Sep 20,2023
10 people found
this helpful
I am very very satisfied and very very happy. Karen and Amy are extremely professional, efficient and knowledgeable. They have found me the best Tenants and made Letting out my property easy....
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Was this helpful? Yes
By: Christopher Dutton, MARLA - Area Director - Reside
Sep 22, 2023
View all comments (1)
I was delighted to read that you have been happy and satisfied with the service provided to you. Karen and Amy's professionalism, efficiency and knowledge have clearly made a positive impact in finding you the best tenants. Your kind words are greatly appreciated and we look forward to assisting you again in the future. ...

“Great customer service and a seemless process......”

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Sep 18,2023
Minithumbup
By: 'Samuel'
Sep 18,2023
10 people found
this helpful
Great customer service and a seemless process making it easy to get the property I wanted....
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Was this helpful? Yes
By: Christopher Dutton, MARLA - Area Director - Reside
Sep 22, 2023
View all comments (1)
Thank you for your positive review and 5-star rating. I was thrilled to read that you have had a great experience with our team at Havering lettings and that the process was seamless in helping you to secure the property you wanted. We wish you all the best in your new home. ...

“Karen is always very helpful and pleasant.Re......”

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Sep 11,2023
Minithumbup
By: 'Alex'
Sep 11,2023
10 people found
this helpful
Karen is always very helpful and pleasant. Recently spoke to her regarding the process of my mother in law’s death,who was the landlord, and Karen was very informative.Karen is always my first point of contact for help and information....
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Was this helpful? Yes
By: Christopher Dutton, MARLA - Area Director - Reside
Sep 22, 2023
View all comments (1)
I truly appreciate your kind words regarding Karen, our Lettings Manager at Havering, and her exceptional assistance during a difficult time. Providing helpful and informative support is a top priority for us and I was pleased that Karen was your first point of contact. We look forward to working with you in the future. ...

“Thanks to Charlotte our experience buying a p......”

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Sep 10,2023
Minithumbup
Charlotte
By: 'Shauna'
Sep 10,2023
14 people found
this helpful
Thanks to Charlotte our experience buying a property with Beresfords was very pleasant she was always there to help and answer any questions the sale also seemed to go through a lot quicker and less stressful when she was involved. Thank you Charlotte!...
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“I have always found the lettings team at Upmi......”

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Sep 09,2023
Minithumbup
Lauren
By: 'Ramon'
Sep 09,2023
9 people found
this helpful
I have always found the lettings team at Upminster very helpful with their advice as well taking the worries of dealing with tenants away from me as a landlord. Lauren and Karen have worked their magic on several occasions in resolving rather tense landlord / tenant ...
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Was this helpful? Yes
By: Christopher Dutton, MARLA - Area Director - Reside
Sep 22, 2023
View all comments (1)
Thank you for your recent review and 5-star rating with regards to your dealings with our lettings team at Havering. I was delighted to read that Lauren and Karen have been instrumental in resolving any landlord and tenant issues. We very much appreciate your feedback and look forward to continuing to work with you in the future. ...
Staff picture Charlotte
Staff picture Abby
(42)
Staff picture Adam
Staff picture Amy
Staff picture Rachael
Staff picture Lauren
(17)
Staff picture Holly
(16)
Staff picture Charlie
Staff picture Jordan
Staff picture Melissa
(6)
Staff picture Rebecca
Staff picture Sharon
(3)
Staff picture Lauren
(3)
Staff picture Karen
Staff picture Robert
Staff picture Evie
Staff picture Ian
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

https://www.beresfords.co.uk/complaints-procedures/
Last updated at 1:53 PM 09/04/2018 by Daniel Turner

Awards won by Beresfords, Upminster RM14 2UB



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Beresfords

Branch - Upminster, RM14