“Avoid Foxtons Short Lets...”
1 Star Review
Apr 28,2024
By:
'Anonymous'
Apr 28,2024
Branch: London, 90 Notting Hill Gate
Services: Lettings (as a Tenant)
Rent PCM: £2700
Would you recommend?: No
Postcode: W10
Branch: London, 90 Notting Hill Gate
Lettings (as a Tenant)
Rent PCM: £2700
Postcode: W10
0
people found
this helpful
I would strongly advise against going through Foxtons for short lets.
Foxtons’ short let offering claims to check all the boxes – “bring your suitcase and we’ll provide the rest,” “fully furnished to a high standard,” “travel light – all you need to purchase are the consumables,” etc. The agent I worked with to find my flat was also extremely helpful and efficient.
Upon arrival, I was very disappointed to find that the property’s condition and level of furnishing were far from ready for move in. The flat lacked many basic items, appliances and fixtures were broken, the mobile broadband was slow and tapped out after two weeks, and the general condition of the flat was poor and not well maintained. In addition to the issues at move in, several substantive maintenance issues arose during my tenancy and the property manager, Rebecca, was extremely unresponsive and avoidant. Many of the maintenance issues were never resolved, I ended up having to buy the basic items missing from the flat out of pocket, and I never got working internet.
The antics continued during move out. Foxtons included professional cleaning as a required check out task, costing £350. The check-out report included multiple incorrect or misleading claims about damage to the flat and missing items that the landlord used to file unfounded claims for full deduction of my security deposit, which I had to take through a formal dispute process to have returned.
Friends who also had a short let through Foxtons had the same experience, so I know this was not an isolated issue. It’s clear that at least the short let strategy at Foxtons is to misrepresent properties to get tenant locked in, then underdeliver, evade, and claw back as much money as possible at the end. If you rent with Foxtons, please be wary of these tactics before you sign a lease.
0
people found
this helpful
Was this helpful?
Yes