“My family have been using Foxtons for years and this ......”
1 Star Review
Jan 27,2017
By:
'Barra'
Jan 27,2017
Branch: London, 90 Notting Hill Gate
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: W8
Branch: London, 90 Notting Hill Gate
Lettings (as a Tenant)
Postcode: W8
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My family have been using Foxtons for years and this time I did a MANAGED short let, mind you it is winter in London and it's been quite cold. My heating isn't working and to reset it has been an issue. I informed Foxtons of the heating issue in the night, the next day I was at school, they couldn't come and fix it while my mom and 6 month old BABY were home in the cold. They waited for me to come try it myself and when it wasn't fixed, they said I had to wait till the next day to have someone sent. All they could say was that this is standard procedure and they can't just send an engineer and that's fine but how about sending someone from Foxtons to try what I couldn't do? Even at the discretion of my property manager (Paul Hunter) considering I told him I had a child, he could have been more considerate.
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