Maria helped me with kindness and patience, I am autistic and I was very stressed but I could not have been more grateful to have Maria answer the phone when I called about renewing my tenancy. I told my mum about how much she helped me and took the time to explain things and answered any questions I had. I struggle to talk on the phone to people and Maria was so patient and gave me the time to get out what I needed to say. If everyone in the world was like her, life wouldn’t be as hard. I can
Given the significant issues I faced, I strongly advise potential tenants to think twice before choosing Queensland Place and Urban Revolution. Their lack of communication and responsibility can cause major disruptions and stress. Until they improve their customer service and reliability, I cannot recommend them to other students.
I have used Property Moves for over 15 years to manage 3 of my flats in Brighton and Hove. They have always been professional, prompt and efficient. Jill in particular is so good that she exceeds my expectations, for example, I needed a lot of documents e-mailed to a 3rd party. I sent the e-mail late in the evening and Jill had sent all the documents before 8am the next morning!!
I have used other letting agents in the past, including other areas of the country and they have always let me do
Both Matt Bacon and Georgia Ganly have been truly exceptional in dealing with the sale of a relatives property.
Both were willing to offer help and advice, nothing was to much trouble. I was very impressed with their level of knowledge and advice offered in valuing and marketing the property.
They ensured the selling process was easy and kept us up to date at all times from who was viewing and when, to feedback from each viewer, to securing a sale.
Their pleasant and welcoming attitude
Josh was so helpful in us finding our flat! He reached out to us and took initiative to let us know the property was available once again and worked so quickly to get everything sorted!
They are very friendly and respond to any problem I the property on time.
Very helpful and ensured the process was quick and smooth
Very helpful and accommodating staff. They listen to our concerns. Thank you.
Had to deal with them twice and each time was dreadful. Can I advise landlords to go elsewhere as they treat tenants like garbage. Rude. Patronising and belittling. Don't answer any questions. I felt like an inconvenience to them. Just a waste of time.
The whole team at proctors have been amazing throughout the sale of my house. From Eileen initially coming out to value the property to completion date. Eileen came round, was honest, approachable and was genuinely lovely. The whole team couldn’t do enough for me and was on hand throughout the whole process.
All the girls have been nothing but nice (Kayley, Tabitha, Debbie and Janet), completely respectful in my home and professional. I honestly couldn’t recommend them enough!
My house