East Grinstead, RH19
4.9/5, 61 reviews
98% recommended
100% sales valuation accuracy
100% sales fee satisfaction
Experience counts, and at Your Move Philip Hiatt estate agents in East Grinstead the team has long been recognised for successfully helping sellers and buyers by offering a unique blend of enthusiasm and professionalism. We offer over 80 years' combined experience and as your choice of estate agent is more important ... show more Experience counts, and at Your Move Philip Hiatt estate agents in East Grinstead the team has long been recognised for successfully helping sellers and buyers by offering a unique blend of enthusiasm and professionalism. We offer over 80 years' combined experience and as your choice of estate agent is more important than ever before, the team at Your Move Philip Hiatt feel they are the best placed estate agents to help you whether selling or buying in East Grinstead and surrounding villages.

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Latest Reviews

View all Reviews 61
24th Jun 2018
reviewed by 'Mr'
“We have been completely satisfied with the service both Philip and Sue have given us during our long drawn out ......”
20th Jun 2018
reviewed by 'Sue'
“We found Philip and Sue's help with our move exceptional. We had a difficult move with numerous problems and their ......”
20th Jun 2018
reviewed by 'Cat'
“Sue and Philip have been brilliant throughout the whole process of selling our house. They are very friendly and professional ......”
20th Jun 2018
reviewed by 'Vicky'
“Philip offered a professional service with good communication leading to a successful sale and purchase. He was competitively priced and ......”
18th Apr 2018
reviewed by 'Brian'
“Philip and Sue were professional throughout, providing me with regular updates and advice. I will always recommend Your Move East ......”
16th Mar 2018
reviewed by 'Hana'
“I bought my property in East Grinstead with help of Your Move. Their service was excellent. Philip was very helpful ......”
Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:00 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Address

Your Move
1 West Street
East Grinstead
West Sussex
RH19 4EY
01342 321142

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £42,750 £610,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 35 0 25 1 0 0
Areas covered
  • RH19
  • East Grinstead, Forest Row
  • RH18
  • Lingfield, West Hoathly
  • RH7
  • Turners Hill, Crawley Down
  • RH10
  • TN7
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
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Rankings
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Latest Properties

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“This agent was a pleasure to do business with. He ......”

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May 02,2016
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Philip
By: 'Trish'
May 02,2016
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This agent was a pleasure to do business with. He knew what was going on at all stages of the transaction and was very accessible. He did exactly what he said he would do and kept us informed every step of the way. Sue in ...
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Comment on agent fees
Fair
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“It was a real pleasure dealing with Philip when looking ......”

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Feb 29,2016
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By: 'Dr'
Feb 29,2016
0 people found
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It was a real pleasure dealing with Philip when looking for properties in East Grinstead. I couldn't fault Philip and Sue's friendly and professional service. They are very helpful and willing to spend time chatting on the phone to sort out problems and offer loads ...
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Dec 23,2015
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By: 'Www'
Dec 23,2015
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We were very impressed by the attention to detail in the preparation of the property sale. In addition the valuation proposed by Philip Hiatt proved to be correct as the property sold for tbe asking price. During the time that the property was on the ...
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Comment on agent fees
The fees charged were, I think, in line with fees charged of this type of residence. We think both Philip and Sue worked very hard on our behalf, and We have no ojection.to the fees charged.
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“The customer service was far beyond our expectations. It wasn't ......”

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Dec 12,2015
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By: 'Carol'
Dec 12,2015
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The customer service was far beyond our expectations. It wasn't the easiest sell but Philip and Sue were amazing. They were very proactive in finding prospective buyers and were helpful every step of our journey. They are a great team and do really go the ...
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Comment on agent fees
Very fair and certainly earned every penny!
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Dec 04,2015
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By: 'alyson'
Dec 04,2015
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I cannot thank Philip enough for all the help he has given me in helping to source a retirement flat for my father of 85 who was moving down from Hertfordshire after 52 years. He went out of his way to help me find me a property ( ...
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“your move Phill Hiatt and his colleage Sue were very ......”

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Dec 04,2015
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By: 'Kathy'
Dec 04,2015
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your move Phill Hiatt and his colleage Sue were very helpful and efficiant in all our dealings with selling our house. we would recomend them to anyone wishing to sell in the future....
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“Philip and Sue were always available to help, gave frequent ......”

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Nov 02,2015
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By: 'J'
Nov 02,2015
0 people found
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Philip and Sue were always available to help, gave frequent updates, answered queries promptly and were very pleasant and friendly. They were agents for our sale and purchase, and I felt very supported throughout the whole process. It was the most stress-free move ever! I ...
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Comment on agent fees
very pleased! Excellent value for money
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“We used Your Move to sell two properties and were ......”

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Oct 19,2015
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By: 'Angela'
Oct 19,2015
0 people found
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We used Your Move to sell two properties and were very happy with the service we received. Both Philip and Sue kept us fully informed of what was happening throughout both sales and were always there to respond promptly to any queries we or the ...
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“Your Move have provided an excellent and professional service when ......”

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Oct 14,2015
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By: 'Maggy'
Oct 14,2015
0 people found
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Your Move have provided an excellent and professional service when managing the sale of my house. I was kept fully informed throughout the sale by Phillip and Sue . I would highly recommend their services when marketing your property....
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“Firstly, very friendly and helpful.Secondly, keeping me informed every ......”

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Oct 14,2015
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By: 'Chris'
Oct 14,2015
0 people found
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Firstly, very friendly and helpful. Secondly, keeping me informed every step of the way in contacting other parties who were selling and buying to a very satisfactory final conclusion....
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Comment on agent fees
very reasonaable
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“We recently bought our property via Your Move. Both Philip ......”

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Sep 27,2015
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By: 'Gareth'
Sep 27,2015
0 people found
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We recently bought our property via Your Move. Both Philip and Sue were very helpful with what proved to be a very protracted move. They kept our spirits up when we felt we were likely to lose the house. Their service was friendly and professional. ...
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“We put in the asking price of £* which was accepted ......”

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Sep 25,2015
Minithumbdown
By: 'Mr'
Sep 25,2015
0 people found
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We put in the asking price of £* which was accepted by the owner of no 2 * east grinstead after getting all the searches carried out and a signed agreement of the fixtures and fittings this was going on from the start of May 2015 until August 2015 and ...
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What agent could do to change your mind?
Could have been more truthful by letting us know what was going on
Attached Filesnbsp;
Comment on agent fees
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Feature review Comments (1) Report abuse Print review
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By: Pip
Sep 25, 2015
View all comments (1)
Dear Mr Goodson Many thanks for your review and I am sorry that you feel that we let you down and I would have welcomed the chance to discuss this in private with you rather than on a public forum. The facts are very different from how you have portrayed them and if you had been more sympathetic to my Client's close family bereavement she would have been more willing to re-sell to you. I am not willing to say more on a public forum to save you any embarrassment. Philip Hiatt ...

“We asked Philip Hiatt along to give us a valuation ......”

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Aug 27,2015
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By: 'Mrs'
Aug 27,2015
0 people found
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We asked Philip Hiatt along to give us a valuation and were very impressed with the professionalism and friendliness and of course with the valuation of our property. We only had about 3/4 viewers before accepting an offer and received follow up comments on every occasion. ...
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Comment on agent fees
We were VERY happy with the fee charged.
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“Can't thank Phillip enough for a very stress free purchase (......”

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Aug 13,2015
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By: 'Darren'
Aug 13,2015
0 people found
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Can't thank Phillip enough for a very stress free purchase (which was only 6 weeks from offer accepted to completion). Phillip kept me updated with regular phone calls and made sure the process run smoothly every step of the way. Overall I found the service I ...
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“We have used Your Move Philip Hiatt on numerous occassions. ......”

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Aug 11,2015
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By: 'S'
Aug 11,2015
0 people found
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We have used Your Move Philip Hiatt on numerous occassions. They have recently sold two properties for us and their service is second to none. In actual fact, we didn't even entertain the idea of any other agents in town Despite the fact we had ...
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“We bought a property through Your Move - Philip Hiatt. ......”

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Jun 25,2015
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By: 'Mrs'
Jun 25,2015
0 people found
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We bought a property through Your Move - Philip Hiatt. Philip and his team are exceptionally professional. We were very impressed by how thorough they were with every single aspect of the purchase. If you are looking for an estate agent to possibly sell through, ...
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“I had a great experience with your move.. First time ......”

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Jun 01,2015
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By: 'Dee'
Jun 01,2015
0 people found
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I had a great experience with your move.. First time buyers like myself and my partner knew nothing and Phil was very accommodating throughout the process. I felt we kept in contact as much as necessary for the process to go smoothly and information received ...
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“We had a wonderful service from your move ,Philip and ......”

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Jun 01,2015
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By: 'MARY'
Jun 01,2015
0 people found
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We had a wonderful service from your move ,Philip and sue were very professional in a friendly and helpful way . They were always available and never made us feel a nusence throughout a long drawn out process . They were always as good as their word ...
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“Philip Hiatt helped me for the selling of my house ......”

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May 29,2015
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By: 'Mrs'
May 29,2015
0 people found
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Philip Hiatt helped me for the selling of my house and also with the purchase of my new property. Everything went well from start to finish. Philip and Sue were always on the end of the phone and were helpful at all times. I could ...
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“A very professional, helpful, caring and efficient team. Excellent communication ......”

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Mar 16,2015
Minithumbup
By: 'Catherine'
Mar 16,2015
0 people found
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A very professional, helpful, caring and efficient team. Excellent communication and a safe pair of hands in a crisis, with a welcome sense of humour when the pressure was on and we were feeling the strain. Would highly recommend Your Move East Grinstead....
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“I shall always be grateful that Your Move was recommend ......”

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Nov 22,2014
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Philip
By: 'Elizabeth'
Nov 22,2014
0 people found
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I shall always be grateful that Your Move was recommend to me when I wanted to sell my bungalow. Philip and Sue were professional, courteous and friendly at all times and right from Philip's first visit to value the property, I felt reassured that I ...
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“Philip Hiatt valued our property, and acheived the target price ......”

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Nov 16,2014
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Philip
By: 'Island-bound'
Nov 16,2014
0 people found
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Philip Hiatt valued our property, and acheived the target price for us within two weeks. We found him to be highly professional, and a firm but diplomatic negotiator. He didn't lose interest once our buyer was found, and proved a very effective 'go-between' throughout the ...
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“We were impressed by Philip's straightforward and professional manner. He ......”

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Sep 29,2014
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By: 'Barbara'
Sep 29,2014
0 people found
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We were impressed by Philip's straightforward and professional manner. He and Sue always responded promptly to our telephone calls and emails about the progress of the sale of our property. Their integrity may be trusted completely, a rare statement to make about most professionals involved ...
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“We found Philip and his assistant Sue to be very ......”

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Sep 23,2014
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By: 'Mr'
Sep 23,2014
0 people found
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We found Philip and his assistant Sue to be very professional, helpful and friendly at every stage of the purchase of the property we chose. As an example they liaised closely with the vendors solicitors on several points that needed attention. The branch was a ...
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“Good company to use, kept informed of any feedback or ......”

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Sep 21,2014
Minithumbup
By: 'Neill'
Sep 21,2014
0 people found
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Good company to use, kept informed of any feedback or developments, polite and friendly Piers and Jim certainly know their job and I would be happy to use them again....
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Jul 07,2014
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By: 'mary'
Jul 07,2014
0 people found
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I was extremely impressed with the service I recieved from Philip & Sue. I would use them to sell my house next time. Philip was very courteous, conscientious & was always on the end of the phone when I had a query. My calls or emails were ...
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“Phillip was absolutely brilliant and also Sue, his assistant; both ......”

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Apr 28,2014
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Philip
By: 'Wendy'
Apr 28,2014
0 people found
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Phillip was absolutely brilliant and also Sue, his assistant; both of them kept us informed all way, especially as it was a long drawn out sale. He and Sue were extremely helpful throughout the whole process....
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“I found Philip and Sue really helpful and calm in ......”

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Apr 28,2014
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By: 'Paul'
Apr 28,2014
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I found Philip and Sue really helpful and calm in the way they went about this process, There were a few solicitor holdups, out of all our control, but they stayed centred throughout and never became pushy or threatening as can happen in these situations....
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“I chose Philip Hiatt to be my agent to sell ......”

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Apr 28,2014
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By: 'Mrs'
Apr 28,2014
0 people found
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I chose Philip Hiatt to be my agent to sell my house last year and it certainly proved to be the right move. He and Sue were totally professional ,very active in marketing the property, wonderful communicators and I felt we were in safe hands ...
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“I have never dealt with such an excellent estate agent! ......”

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Apr 24,2014
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By: 'Paul'
Apr 24,2014
0 people found
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I have never dealt with such an excellent estate agent! Philip dealt with our probate sale incredibly sensitively and patiently. It wasn't the easiest of sales for all kinds of reasons, but Philip acted professionally throughout. At times this meant he went the extra mile ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

www.your-move.co.uk/help/complaints-process
Last updated at 3:45 PM 04/01/2017 by Philip Hiatt

Awards won by Your Move, East Grinstead RH19 4EY



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