93% lettings valuation accuracy
83% lettings fee satisfaction
Specialising in Luxury Accommodation NationwideWith over 10 years experience in Lettings, here at X1, we pride ourselves on the quality of accommodation in our portfolio, complemented by our friendly and enthusiastic team. Whether you are looking for your new student accommodation in Liverpool or Manchester, or you’re a working professional ...
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Specialising in Luxury Accommodation Nationwide
With over 10 years experience in Lettings, here at X1, we pride ourselves on the quality of accommodation in our portfolio, complemented by our friendly and enthusiastic team. Whether you are looking for your new student accommodation in Liverpool or Manchester, or you’re a working professional in Liverpool, Manchester or Leeds, we are bound to have the perfect property for you!
With over 10 years experience in Lettings, here at X1, we pride ourselves on the quality of accommodation in our portfolio, complemented by our friendly and enthusiastic team. Whether you are looking for your new student accommodation in Liverpool or Manchester, or you’re a working professional in Liverpool, Manchester or Leeds, we are bound to have the perfect property for you!
Latest Reviews
6th Sep 2024
reviewed by 'Taiwo'
14th May 2024
reviewed by 'Emily Smith'
8th Apr 2024
reviewed by 'Michael A Terry'
23rd Jan 2024
reviewed by 'mark'
11th Sep 2023
reviewed by 'Maroon'
Opening Hours
Address
X1 Sales and Lettings
Unit 1, Michigan Point Tower 1
Salford
Greater Manchester
M50 2HA
0161 669 7070
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 93% | 83% | £450 | £2,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 114 | 8 | 82 | 45 | 0 | 0 | 0 | 0 | 15 | 6 |
Areas covered
- M5
- M6
- M4
- M15
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Apr 27,2022
Apr 27,2022
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Gemma Cozens has been an exceptional senior accounts manager. She is always quick to respond to queries, and goes out of her way to make sure her clients are very happy. Polite and very personable. 5 stars!...
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Apr 28, 2022
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Good morning Kevin,
Thank you very much for taking the time to leave us a review.
It is great to hear that Gemma has provided exceptional service. She is such an asset to the team!
Best wishes,
X1 Lettings ...
Apr 13,2022
Apr 13,2022
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Mary was my host for the viewing. She was super helpful with details and information shared. She's very professional and even told me how close it is to get a tram to the City Centre....
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Apr 22, 2022
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Good morning Clinton,
Thank you very much for taking the time to leave us a review.
It is great to hear that Mary was so helpful and professional. We will be sure to share your feedback with her!
Best wishes,
X1 Lettings ...
Mar 31,2022
Mar 31,2022
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Ali has been managing my familys 4 units and he is seriously impressive. He has knowledge far beyond his years and if he was based in the UAE I would hire him in a heartbeat. Keep up the brilliant service and again thankyou....
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Mar 31, 2022
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Good afternoon Abdullah,
Thank you so much for the lovely review. It is really great to hear that Ali has provided such fantastic service!
Best wishes,
X1 Lettings ...
Mar 31,2022
Mar 31,2022
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Ali has been managing my familys 4 units and he is seriously impressive. He has knowledge far beyond his years and if he was based in the UAE I would hire him in a heartbeat. Keep up the brilliant service and again thankyou....
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Mar 11,2022
Mar 11,2022
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It give me a great pleasure to deal with such a professional person Ms Gemma Cozens . She is so kind and very friendly person always accommodating any questions or explanations that we not clear with .
She is a fantastic assist to the company I will ...
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Mar 14, 2022
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Hello Farhad,
Thank you so much for taking the time to leave us a review.
It is great to hear that you have experienced excellent service from Gemma - we agree that she is an asset to the team!
Best wishes,
X1 Lettings ...
Feb 18,2022
Feb 18,2022
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We are very pleased with the service of Ms Gemma Cozens of X1 and very grateful for her assistance and advice all along. Gemma has been a wonderful help all the time. She always responded to our enquiries promptly and answered our questions with very ...
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Feb 21, 2022
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Good morning,
Thank you for taking the time to leave us a review. We are so pleased to hear that Gemma has been so helpful - she is an asset to the team!
Best wishes,
X1 Lettings ...
Feb 10,2022
Feb 10,2022
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X1 always the best choice if you wish to rent you property,I have been using their service since 2018.Especially my Account manager Gemma Cozens who work at X1 Manchester office,She always think ahead and very thoughtful.So I can sit back and worries ...
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Feb 14, 2022
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Good morning Sheng,
Thank you for taking the time to leave us a review. We are so pleased to hear that you have been happy with our service and we will be sure to share your kind words with Gemma!
Best wishes,
X1 Lettings ...
Feb 07,2022
Feb 07,2022
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Great service has been provided by Sarah.
She gave me quick quick response and useful advice about the rental price and successfully increased the rent. Thanks...
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Feb 07, 2022
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Good afternoon,
Thank you for your review. We are so pleased that Sarah has provided great service - she is such an asset to the team!
Best wishes,
X1 Lettings ...
Feb 02,2022
Feb 02,2022
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In the relatively short time we have been working with Ali Hussein - Senior Account Manager at X1 Lettings we have experienced him to be professional, knowledgeable, practical & friendly. These are some of the attributes we are looking for in an Account Manager so that ...
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Feb 07, 2022
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Hello Ash,
Thank you so much for taking the time to leave us a review. It is great to hear that you are having a great experience with Ali as your Senior Account Manager - he will be thrilled to hear your feedback.
Best wishes,
X1 Lettings ...
Jan 31,2022
Jan 31,2022
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I beg anyone do not book with x1 unless you want stress and to live in a dark place. If anything happens to me I promise you it's because of X1 Lettings. Staying and booking with x1 will leave you with stress that you can't ...
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Feb 04, 2022
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Good morning,
Many thanks for taking the time to leave a review of X1 Lettings today.
Sorry to hear this - it would be great if we could investigate this further. We would please encourage you to provide us with some further detailed feedback by contacting us. Please email [email protected]
We look forward to hearing from you.
Best regards,
X1 Lettings ...
Jan 28,2022
Jan 28,2022
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Viewing experience with Mary at the X1 Plaza. She was so helpful and nice and answered all of our questions....
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Jan 28, 2022
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Good afternoon Lydia,
Thank you very much for taking the time to leave us a review. It is great to hear that you had a good viewing experience with Mary! We will certainly share your kind words with her.
Best wishes,
X1 Lettings ...
Jan 23,2022
Jan 23,2022
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Mary was lovely and answered every question we had, amazing experience and definitely would like to book an apartment soon....
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Jan 24, 2022
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Good morning Charlotte,
Thank you so much for taking the time to leave us a review. It is great to hear that you enjoyed your viewing with Mary.
We look forward to hearing from you soon!
Best wishes,
X1 Lettings ...
Jan 18,2022
Jan 18,2022
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Mary was fantastic and thorough during the viewing she conducted for us, answered all questions I had and was in no rush to guide me through the property: top quality...
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Jan 19, 2022
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Good morning Jaspar,
Thank you for taking the time to leave us a review! This is wonderful to hear. We are so pleased that you had such a great viewing with Mary!
Best wishes,
X1 Lettings ...
Jan 11,2022
Jan 11,2022
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Just a quick note to say thanks for the wonderful service and great property management I have received in 2021 by Ali Hussain.
long may it continue....
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Jan 13, 2022
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Hi Adam,
Thank you so much for taking the time to leave us a review. It is great to hear that you have received such wonderful service from Ali!
Best wishes,
X1 Lettings ...
Dec 07,2021
Dec 07,2021
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I had a terrible experience with Ali Hussain, and the service and responses I received from him during he is my account manager. Thanks to X1 Lettings who assigned a new account manager to assist me. So far everything is perfect....
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Sep 16, 2021
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Hi guys. Please ignore my above comments about Ali. I will write a new review about him shortly.. ...
Nov 28,2021
Nov 28,2021
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Ali is by far the best senior account manager I have, he manages my portfolio with ease. He contacts me regularly sorts out any issue I have and is just really knowledgeable about his line of work a true managing agent not to mention how ...
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Dec 03, 2021
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Good morning Adam,
Thank you so much for taking the time to leave us a review. We are so pleased to hear that Ali has been so helpful when managing your portfolio. He is an asset to the team!
Have a great weekend.
Best wishes,
X1 Lettings ...
Oct 19,2021
Oct 19,2021
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Prompt reply, can reply what I want to know. Good attitude. When she is on leave, she will notify me through automatic email so I can know when I can expect the reply from her...
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Oct 20, 2021
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Good morning Macy,
Thank you so much for taking the time to leave us a review. This is lovely to hear! We will be sure to share your kind words with Gemma.
Best wishes,
X1 Lettings ...
Oct 07,2021
Oct 07,2021
2
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Wish I could leave -100,000 stars. I will never rent with X1 ever again, I will never recommend this company to anyone whether that be new landlords looking for a tenancy management company, or students looking for “nice” housing near to the University. Scam, scam, ...
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Attachments
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Sep 07, 2023
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100% agree with this. This sounds like X1 down to a T! That company is an absolute waste of oxygen on this earth. ...
Sep 20,2021
Sep 20,2021
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Excellent service, keep updating the latest progress even during pandemic lockdown, always let me know what is happening on the market, and what the team is doing. And also work hard to promote in hard times....
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Sep 21, 2021
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Hello Sam,
Thank you so much for taking the time to leave us a review today.
We are so pleased that you find the Landlord Roundup useful and that you are being kept up to date with your property!
Best Wishes,
X1 Lettings. ...
Sep 17,2021
Sep 17,2021
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Gemma Cozens and her team have provided me with a first class service having successfully let all three of my properties at the Campus, Salford, in what has been a difficult period for all UK University halls of residence....
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Oct 04, 2021
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Good afternoon Allan,
This is wonderful to hear. Thank you for sharing your feedback - Gemma and her team will be so pleased!
Many thanks,
X1 Lettings ...
Sep 13,2021
Sep 13,2021
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Absolutely terrible company, we rented an apartment in X1 Media city for 2 years. The agency don't seem to care or be helpful in any circumstances. Outside there is constant drilling and builders in and out for the first few months of living here. The building ...
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Sep 11,2021
Sep 11,2021
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Ali has managed to let my property in the old town hall very quickly and efficiently.He gets back to me when I nag him with questions about everything related to the property and I am very pleased with everything he has done for me....
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Sep 17, 2021
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Hello Andrew,
What a fantastic review - we are so pleased to hear that you are happy with Ali's service! Thank you for taking the time to give us your feedback.
Have a good weekend!
Many thanks,
X1 Lettings ...
Sep 10,2021
Sep 10,2021
0
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X1 Lettings has continuously providing excellent, reliable Accounting and look after carefully Letting services to me.
Mr Ali Hussain, especially, has been providing excellent letting services and professional job to us. He always gives immediate response and good arrangement for everything. We feel ease because ...
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Sep 17, 2021
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Good morning Zhang,
Thank you for taking the time to leave us a review. This is great to hear - we will be sure to pass your feedback on to Ali.
Have a good weekend.
Many thanks,
X1 Lettings ...
Sep 09,2021
Sep 09,2021
0
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Stayed at a property provided by this agency for 3 years in Manchester. The service is very poor, the only thing they care about is getting you in and starting to pay rent.
Avoid at all costs!!...
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Sep 17, 2021
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Good afternoon Sam,
Many thanks for taking the time to leave a review of X1 Lettings today.
Sorry to hear this - it would be great if we could discuss further to understand the reasoning behind your review. We would please encourage you to provide us with some further detailed feedback by contacting us. Please email [email protected]
We look forward to hearing from you.
Best regards,
X1 Lettings ...
Sep 05,2021
Sep 05,2021
0
people found
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Had a really great viewing today with Mary Yuhanna.
Absolutely loved the apartment and Mary was really lovely and helpful.
She answered all my questions and even showed me the nearest transport links.
Overall really good experience and Mary was lovely!...
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Sep 13, 2021
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Hello Olivia,
This is brilliant to hear! Thank you so much for taking the time to leave us a review. We will certainly share your kind words with Mary!
Best wishes,
X1 Lettings ...
Aug 24,2021
Aug 24,2021
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Harry has been very helpful in managing the letting of our apartment and dealt with everything quickly and efficiently. Wouldn't hesitate to recommend X1 Lettings....
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Sep 01, 2021
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Good morning Sarah,
Thank you so much for taking the time to leave us a review! This is fantastic to hear - we will be sure to share your kind words with Harry.
Best wishes,
X1 Lettings ...
Aug 23,2021
Aug 23,2021
0
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X1 Lettings has continuously providing excellent, reliable Accounting and Letting services to us.
Mr Ali Hussain, especially, has been providing excellent letting services to us. He always gives immediate response and good arrangement for everything. We feel ease because of his all round services.
We ...
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Aug 24, 2021
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Hello Marisa,
Thank you so much for taking the time to leave us a review - this is really nice to hear. We will pass on your feedback to Ali!
Best wishes,
X1 Lettings ...
Aug 20,2021
Aug 20,2021
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Ali has been the best senior account manager I have had with X1 lettings. His knowledge and work rate is something to be admired. I am looking to bring on more houses on with him.
Again I cannot thank you enough for your hard work ...
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Aug 24, 2021
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Morning Marui,
This is brilliant feedback about Ali! We are so pleased to hear this. We will be sure to share your kind words with him!
Have a great week.
Best wishes,
X1 Lettings ...
Aug 18,2021
Aug 18,2021
0
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Gemma Cozens provide me the best customer service I've ever received. She is very responsive and will solve all the problems promptly. Thanks for everything Gemma ! You are the best....
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Aug 24, 2021
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Morning Tolga,
Thank you for taking the time to share these lovely words about Gemma with us! She will be delighted to hear this.
Have a fantastic week.
Best wishes,
X1 Lettings ...
Aug 17,2021
Aug 17,2021
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Gemma Cozens is my account manager of X1 Chapel street. She works very proactive with speedy feedback. I am glad to have her to manage my apartment....
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Aug 17, 2021
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Hello Isabella,
Thank you for the lovely review about Gemma - she will be thrilled to hear this!
Have a lovely week.
Best wishes,
X1 Lettings ...
Robert
Caroline
Melissa Green
(5)
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(2)
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Bradley
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Sophie
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Tenant Fees
Overall Fees
Residentials
PERMITTED PAYMENTS
* NO holding fee required
* Reposit available capped at one weeks rent
* One months deposit entered into government protected scheme (DPS) otherwise.
* Pets allowed for an additional rent of £25pcm (approval from Landlord required)
* Payment of up to £50 if you want to change the tenancy agreement
* Payment of interest for the late payment of rent at a rate of 3% above Bank of Englands base rate.
* Payment of any unpaid rent or other reasonable costs associated with your early termination of the tenancy
X1 Lettings are a member of The Property Ombudsmen Redress Scheme and relevant Client Money Protection Schemes.
Students
PERMITTED PAYMENTS
* NO holding fee required
* Reposit available capped at one weeks rent
* £300 deposit entered into government protected scheme (DPS) otherwise.
* Pets allowed for an additional rent of £25pcm (approval from Landlord required)
* Payment of up to £50 if you want to change the tenancy agreement
*
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 1:08 PM 25/11/2016 by Eve Addison
Best Letting Agent in M50 
