Surrey Quays London, London, SE16
4.7/5, 21 reviews
95% recommended
100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
99% lettings fee satisfaction
No description for branch.

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Latest Reviews

View all Reviews 21
18th Mar 2020
reviewed by 'Justine'
“Hussain did not read my communications properly, and therefore did not convey the correct information to the vendor when I ......”
28th Oct 2019
reviewed by 'Caroline'
“I recommend Alex at Winkworth, Surrey Quays. He is very professional, experienced and supportive. He does his utmost to answer ......”
11th Jan 2018
reviewed by 'T ao'
“Hussain is very professional and efficient,after all agents we been through, he is the most reliable one. thank you ......”
2nd Jan 2018
reviewed by 'Mai'
“Winkworth has been a very reliable estate agent. The stuff explains things patiently and very quick response. Will recommend to ......”
4th Oct 2017
reviewed by 'Beth'
“Winkworth were very speedy to respond to any queries, or requests for things to be fixed in our house-share. I ......”
27th Jul 2017
reviewed by 'Parikchhit'
“The letting agent always kept clear and open communication. They were open for consideration which made my move in and ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 20:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:30 - 17:00
  • Sunday: Closed
Address

Winkworth
First Floor, Surrey Quays Shopping Centre, Redriff Road
London
Greater London
SE16 7LL
020 7237 9119

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £645,000 £645,000
Lettings 0% 99% £330 £2,450
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 15 0 2 0 3 0 0 1
Areas covered
  • Canada Water
  • Surrey Quays
  • Rotherhithe
  • Bermondsey
  • Deptford
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS NLA TDS
Rankings
Overall Overall
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Letting agents
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“Disappointed with unprofessionalism...”

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Mar 18,2020
Minithumbdown
By: 'Justine'
Mar 18,2020
0 people found
this helpful
Hussain did not read my communications properly, and therefore did not convey the correct information to the vendor when I wished to make an offer. I had to keep correcting Hussain, which unsurprisingly meant that the vendor went with another offer, even though they offered ...
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“I recommend Alex at Winkworth, Surrey Quays. ......”

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Oct 28,2019
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Alex
By: 'Caroline'
Oct 28,2019
0 people found
this helpful
I recommend Alex at Winkworth, Surrey Quays. He is very professional, experienced and supportive. He does his utmost to answer all your queries and is proactive. He has made the process of buying a property much less stressful....
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“Hussain is very professional and efficient,after all agents we ......”

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Jan 11,2018
Minithumbup
By: 'T ao'
Jan 11,2018
0 people found
this helpful
Hussain is very professional and efficient,after all agents we been through, he is the most reliable one. thank you for helping us find a new home....
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“Winkworth has been a very reliable estate agent. The stuff ......”

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Jan 02,2018
Minithumbup
By: 'Mai'
Jan 02,2018
0 people found
this helpful
Winkworth has been a very reliable estate agent. The stuff explains things patiently and very quick response. Will recommend to my friends....
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“Winkworth were very speedy to respond to any queries, or ......”

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Oct 04,2017
Minithumbup
By: 'Beth'
Oct 04,2017
0 people found
this helpful
Winkworth were very speedy to respond to any queries, or requests for things to be fixed in our house-share. I personally valued the reassurance of renting with a national, large-scale and reputable agency who follow correct procedures and perform thorough and sensible checks on new ...
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Comment on agent fees
The fees are reasonable compared to some agency fees. It's a fair price to pay for a professional service.
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“The letting agent always kept clear and open communication. They ......”

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Jul 27,2017
Minithumbup
By: 'Parikchhit'
Jul 27,2017
0 people found
this helpful
The letting agent always kept clear and open communication. They were open for consideration which made my move in and move out of the property very smooth. Letting agent also took care of the maintenance issues effectively by sending the tradesman when needed....
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Comment on agent fees
The agent fees was reasonable.
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“Hussain has been an absolutely amazing estate agent. He is ......”

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Jul 19,2017
Minithumbup
By: 'Candice'
Jul 19,2017
0 people found
this helpful
Hussain has been an absolutely amazing estate agent. He is always so incredibly helpful and very quick to reply and help you out. If we ever had any issue with our property he was straight onto getting a solution and someone out to fix it ...
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Comment on agent fees
Very cheap for London, considering the rate other estate agents charge.
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“Hussain has always been extremely helpful to me. It has ......”

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Jun 24,2017
Minithumbup
By: 'Sale'
Jun 24,2017
0 people found
this helpful
Hussain has always been extremely helpful to me. It has been necessary to sell my father's flat as a deceased estate. Made difficult in that the flat is in London and I am in Australia. Nothing has been too much trouble....
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Comment on agent fees
Standard
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“Member of staff is competent, quick, friendly and respectful/professional. ......”

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Jun 06,2017
Minithumbup
By: 'Nina'
Jun 06,2017
0 people found
this helpful
Member of staff is competent, quick, friendly and respectful/professional. Not something usually found amongst agents in London. This review is based on my personal experience as a tenant during the last year....
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Comment on agent fees
Fees are London standard.
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“Hussain has always been really helpful and attentive. He gets ......”

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May 13,2017
Minithumbup
By: 'Jess'
May 13,2017
0 people found
this helpful
Hussain has always been really helpful and attentive. He gets back to us really quickly and always aims to solve issues as soon as possible....
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Comment on agent fees
Really reasonable fees, especially for London!
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“Very polite and quick to deal with our queries - ......”

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May 08,2017
Minithumbup
By: 'Wayne'
May 08,2017
0 people found
this helpful
Very polite and quick to deal with our queries - highly recommended. Sorted out every issue we had swiftly and with professionalism....
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“We have been very impressed by the service we have ......”

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Feb 16,2017
Minithumbup
By: 'Tracy'
Feb 16,2017
0 people found
this helpful
We have been very impressed by the service we have received from Winkworth and Hussain in particular. Any issues we have had have been dealt with quickly and effectively. The service has been friendly and we have particularly appreciated having one point of contact from ...
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Comment on agent fees
Good
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“Hussain has been a great estate agent, from helping us ......”

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Feb 03,2017
Minithumbup
By: 'Ali'
Feb 03,2017
0 people found
this helpful
Hussain has been a great estate agent, from helping us find our property to rent and throughout my stay there. He is always quick to respond and adds a personal, caring touch....
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Comment on agent fees
Worth the cost. I have paid agency fees elsewhere and have felt my money had just been wasted. With Hussain, he works hard and is extremely approachable and reliable.
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“Hussain's work was exemplary. He was always polite and helpful, ......”

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Mar 18,2016
Minithumbup
By: 'Jan'
Mar 18,2016
0 people found
this helpful
Hussain's work was exemplary. He was always polite and helpful, working hard to ensure as trouble-free a process as possible. We were the buyers of the property but he still worked hard to communicate with us and keep us up-to-date with what was going on ...
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“Dealing with Winkworth Surrey Quays was a pleasure from start ......”

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Mar 18,2016
Minithumbup
By: 'Graeme'
Mar 18,2016
0 people found
this helpful
Dealing with Winkworth Surrey Quays was a pleasure from start to finish. They went the extra mile to get the property listed quickly and were very proactive with finding a buyer. Hussain was amazingly professional and patient during the whole process and really took care ...
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Comment on agent fees
The fees were very reasonable. I felt like I received great value for money.
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“Hussain was very courteous, friendly, and attentive to our needs. ......”

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Jan 18,2016
Minithumbup
By: 'Taze'
Jan 18,2016
0 people found
this helpful
Hussain was very courteous, friendly, and attentive to our needs. He was very professional and kept us informed throughout the entire process....
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“Hussain was fantastically efficient and kept me updated all the ......”

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Jan 05,2016
Minithumbup
By: 'Maeve'
Jan 05,2016
0 people found
this helpful
Hussain was fantastically efficient and kept me updated all the time with my application. My former agency were horrendous at anything and took nearly a month to get my refs to him but he kept following up on them and letting me know what wad ...
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“Hussain has done an excellent job as our agent so ......”

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Dec 29,2015
Minithumbup
By: 'Stephanie'
Dec 29,2015
0 people found
this helpful
Hussain has done an excellent job as our agent so far. The process of viewing, signing for and moving into our flat was seamless, timely and very efficient. We were pleased with how kind all of the staff were, which was a very different experience ...
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Comment on agent fees
Much lower than other agencies and with a better service, so overall a good deal!
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“Very helpful regarding the property. Replies fast to any enquiries ......”

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Dec 18,2015
Minithumbup
By: 'Mariam'
Dec 18,2015
0 people found
this helpful
Very helpful regarding the property. Replies fast to any enquiries which is very important when moving into a new property....
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“Karl's great really good agency very helpfull and honest always ......”

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Mar 13,2015
Minithumbup
By: 'Cely'
Mar 13,2015
0 people found
this helpful
Karl's great really good agency very helpfull and honest always available if you have any request or need anything...
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“I originally rented through these guys and they have always ......”

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Oct 17,2011
Minithumbup
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Alice
By: 'gdc187'
Oct 17,2011
1 people found
this helpful
I originally rented through these guys and they have always been prompt and punctual and on the case as soon as something went wrong in my flat. Fantastic experience, professional in all aspects!! Its only a small office so I was always dealing with Alex ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:01 AM 17/02/2017 by Hussain Delawar

Awards won by Winkworth, London SE16 7LL



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