By : 'Michael' Services : Sales( As a Buyer ) Sold price : £0 Rent PCM : £0 Would you recommend ? : No Postcode : RG31
Mar 7, 2025
People found this helpful0
I had an extremely disappointing experience with * at Winkworth Tilehurst. Throughout the process, there was a complete lack of communication and professionalism. I was never provided with proper updates regarding the property, and despite multiple attempts to get in touch, my inquiries were either ... Read Full Review
I had an extremely disappointing experience with * at Winkworth Tilehurst. Throughout the process, there was a complete lack of communication and professionalism. I was never provided with proper updates regarding the property, and despite multiple attempts to get in touch, my inquiries were either ignored or met with vague responses. To make matters worse, the communication I did receive was rude and unprofessional. As a customer, I expected a much higher standard of service, but unfortunately, my experience was frustrating and unacceptable. I would not recommend dealing with Winkworth Agency due to the poor handling of clients and lack of basic courtesy. A more customerfocused and professional approach is needed.
The UK's Largest Customer Review Website for the Property Industry
Very sorry to hear that you are disappointed. You viewed a property with me on the 27th February, offered below the asking price on Friday 28th and were advised that there were further viewings...
I scheduled a viewing with ...
Share On :
1 Star Review
By : 'Sheela' Services : Letting( As a Prospective Landlord/Tenant ) Would you recommend ? : No Postcode : RG1
May 8, 2024
People found this helpful0
I scheduled a viewing with Winkworth for a property in Reading, making sure to arrive on time despite coming from another county and arranging childcare. However, upon arrival, the agent informed us that the property was extremely filthy, with rubbish everywhere, and deemed it too disgusting to be... Read Full Review
Services : Letting( As a Prospective Landlord/Tenant )Date: 8th May 2024
I scheduled a viewing with Winkworth for a property in Reading, making sure to arrive on time despite coming from another county and arranging childcare. However, upon arrival, the agent informed us that the property was extremely filthy, with rubbish everywhere, and deemed it too disgusting to be viewed. This lack of prior inspection was incredibly frustrating, especially after making such efforts to attend. It feels unfair to waste both time and money due to this oversight. Very dissatisfied with the service.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
Try other housing agents ...
Share On :
1 Star Review
By : 'Princely' Services : Letting( Property Management ) Would you recommend ? : No Postcode : RG1
Jul 21, 2023
People found this helpful0
Try other housing agents please you will thank me later, they will rob you of your hard earned money at the end of the tenancy. So... Read Full Review
Try other housing agents please you will thank me later, they will rob you of your hard earned money at the end of the tenancy. So unprofessional
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
Terrible for renters in ...
Share On :
1 Star Review
By : 'Fabio' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : RG30
Dec 23, 2022
People found this helpful0
Family of 4, boiler not working. They are the property managment the landlord selected. Called on Saturday morning, they wasted our time with information downloaded from the Internet I looked up myself too. Eventually they claimed I had no gas when I mentioned the hobs were working. So they decided ... Read Full Review
Services : Letting( As a Tenant )Date: 23rd Dec 2022
Family of 4, boiler not working. They are the property managment the landlord selected. Called on Saturday morning, they wasted our time with information downloaded from the Internet I looked up myself too. Eventually they claimed I had no gas when I mentioned the hobs were working. So they decided to call on Monday to see if they could send someone to take a look. It was forecasted to be -5 degress during the night and it was like that. I had to call myself an emergency service, pay it, and of course it wasn't the gas. Totally careless people as humans and business. Cannot say as a landlord but if you are renting best to stay away from them. Reading office
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
Nicola has been very helpful ...
Share On :
5 Star Review
nicola
By : 'STEVE' Services : Sales( As a Vendor ) Sold price : £1100000 Would you recommend ? : Yes Postcode : RG2
Dec 19, 2022
People found this helpful0
Nicola has been very helpful as she always replied very promtly to any query I had and could chase the required documents I needed to the process of the sale.
Under her assistance my property was smoothly sold at a reasoanle price and conveyanced safely.
I would strongly recommend Nicola... Read Full Review
Services : Sales( As a Vendor )Date: 19th Dec 2022
Nicola has been very helpful as she always replied very promtly to any query I had and could chase the required documents I needed to the process of the sale.
Under her assistance my property was smoothly sold at a reasoanle price and conveyanced safely.
I would strongly recommend Nicola and Winkworth if you are considering to sell.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
Highly ...
Share On :
5 Star Review
nicola
By : 'Aylin' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : RG1
Nov 1, 2022
People found this helpful0
Friendly and professional throughout my journey with them when I bought my flat. Nicola was very helpful for all my questions. They are very responsive and accessible. I was notified for all the steps of the process. The welcome home present at the end was so lovely.
Highly recommended agents... Read Full Review
Friendly and professional throughout my journey with them when I bought my flat. Nicola was very helpful for all my questions. They are very responsive and accessible. I was notified for all the steps of the process. The welcome home present at the end was so lovely.
Highly recommended agents if you're you’re buying a house.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
very poor property management ...
Share On :
1 Star Review
By : 'R' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : RG2
Oct 25, 2022
People found this helpful0
very poor property management service to support the tennant. Maybe it is the landlord problem. But as a property agent, they should follow up the issue and provide solution to the tenant. I am so frustrated with the pending issues over... Read Full Review
Services : Letting( As a Tenant )Date: 25th Oct 2022
very poor property management service to support the tennant. Maybe it is the landlord problem. But as a property agent, they should follow up the issue and provide solution to the tenant. I am so frustrated with the pending issues over months.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
Property Management for ...
Share On :
1 Star Review
Kerry
By : 'D' Services : Letting( As a Tenant ) Rent PCM : £2400 Would you recommend ? : No Postcode : RG1
Oct 25, 2022
People found this helpful1
As a renter I can tell you the Property management at Winkworth is unresponsive and has no sense of urgency.
Hot water heater blew up days before a bank holiday. Not deemed an emergency we were left without hot water for 10 days as plumber didn't come till following Wednesday and then... Read Full Review
Services : Letting( As a Tenant )Date: 25th Oct 2022
As a renter I can tell you the Property management at Winkworth is unresponsive and has no sense of urgency.
Hot water heater blew up days before a bank holiday. Not deemed an emergency we were left without hot water for 10 days as plumber didn't come till following Wednesday and then pfaffing about with excuses of "finding parts" when it was a replacement that was being done. Implored for expedite but told no in an email so proof they refused and deemed it not emergency.
Lifts in the building are always out of order. During summer and 40 degree weather we had to walk up and down 6 flights of stairs for a week in one outage. In 6 months tenancy outages were monthly ranging from 3 days to a week. When I moved out (early, had enough and paid up rent so I didn't not pay) the lift went out of order so I had to pay movers a premium and Winkworth and the building management refused to cover the excess. I rented a "luxury penthouse" 3 bedroom 3 bath that was anything but luxury itbwas a rip off.
The the new hot water heater kept shutting down, no hot water again for 3 days. Told by technician there was a wiring fault and he disconnected Economy 7 saying they had to rewire but landlord refused to fix so we had no energy efficiency and our electric bills were £650 a month for 2 people residing using lights, kitchen, and fans for cooling off. This old building is nit energy efficient. To compare our new flat out electric bill is £178. Go figure.
With all the issues we had (there were more but I think I made my point, Winkworth was unhelpful and unprofessional with the tenants. Happy to have you sign a lease but don't care afterwards if you are living like you're in a slum and paying for "luxury penthouse".
The UK's Largest Customer Review Website for the Property Industry
As a renter I fully agreed you comment.The Property management at Winkworth is unresponsive and has no sense of urgency. I had reported my issues to them over 2 months, everytime they replied me no...
#Winkworth a name once ...
Share On :
1 Star Review
By : 'D.' Services : Letting( As a Prospective Landlord/Tenant ) Would you recommend ? : No Postcode : RG1
Jun 5, 2022
People found this helpful0
#Winkworth a name which has survived so much but now at the mercy of incompetent staff. More like used car salesman but with fancy suits and offices but integrity a word replaced in the name of... Read Full Review
Services : Letting( As a Prospective Landlord/Tenant )Date: 5th Jun 2022
#Winkworth a name which has survived so much but now at the mercy of incompetent staff. More like used car salesman but with fancy suits and offices but integrity a word replaced in the name of greed
The UK's Largest Customer Review Website for the Property Industry
This is a disappointing review and I would like to discuss further as we have no record of your name on our system. Please call 0118 4022 300 and press option 1 to come through to the main office or...
I will never trust this agent ...
Share On :
1 Star Review
By : 'Al-shehri' Services : Letting( As a Tenant ) Rent PCM : £650 Would you recommend ? : No Postcode : RG1
May 31, 2022
People found this helpful0
I will never trust this agent or deal with it anymore. the landlord of my flat made claim from my deposit and some of his claimed were not true, and when I asked the agent to show me pictures from the start and end of the tenancy they could not do that !! basically whatever the landlord claim the... Read Full Review
Services : Letting( As a Tenant )Date: 31st May 2022
I will never trust this agent or deal with it anymore. the landlord of my flat made claim from my deposit and some of his claimed were not true, and when I asked the agent to show me pictures from the start and end of the tenancy they could not do that !! basically whatever the landlord claim the agent does not have evidence or supporting pictures at the start of tenancy to compare with the end tenancy and that is why the landlord will charge you for damage or marks that happened before starting date of your contract.. 14 years dealing with different agencies in New Zealand and the UK, I have always get my deposit back in full apart of Winkworth. Never deal with you anymore....
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
Very Impressed - would ...
Share On :
5 Star Review
Jessica
By : 'Clare' Services : Letting( As a Tenant ) Rent PCM : £1550 Would you recommend ? : Yes Postcode : RG30
Feb 23, 2022
People found this helpful0
It has been so quick and easy dealing with Winkworth. From our initial viewing of a property with Billy (answered all our questions, seemed to know a lot about the property, explained how to proceed and didn't rush us whilst we were looking around) to then dealing with Jessica in the office... Read Full Review
Services : Letting( As a Tenant )Date: 23rd Feb 2022
It has been so quick and easy dealing with Winkworth. From our initial viewing of a property with Billy (answered all our questions, seemed to know a lot about the property, explained how to proceed and didn't rush us whilst we were looking around) to then dealing with Jessica in the office who was quick to respond to emails and sent through easy to understand instructions with everything we needed to do. Very impressed with the service and would definitely recommend.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
Recently we have processed ...
Share On :
5 Star Review
Jessica
By : 'Syed' Services : Letting( As a Tenant ) Rent PCM : £2300 Would you recommend ? : Yes Postcode : RG1
Oct 26, 2021
People found this helpful0
Recently we have processed our new rented house case through Winkworth. It’s really a very good and professional experience altogether with the team Winkworth and specially with Jessica Kendall. She was very much helpful and guided us professionally on each and every steps. Her response ... Read Full Review
Services : Letting( As a Tenant )Date: 26th Oct 2021
Recently we have processed our new rented house case through Winkworth. It’s really a very good and professional experience altogether with the team Winkworth and specially with Jessica Kendall. She was very much helpful and guided us professionally on each and every steps. Her response time on our queries was amazing. Switching of property is always tough but with Jessica it was very smooth.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
Very poor service from the ...
Share On :
1 Star Review
By : 'Reading' Services : Sales( Prospective Vendor/Buyer ) Sold price : £935000 Would you recommend ? : No Postcode : RG2
Jun 24, 2020
People found this helpful1
Very poor service from the Reading branch. Poor communication, did not respond to emails and ended up not buying a house from them.
Buyers beware - you will get fewer people viewing your house if you go with them as they are so disorganised that people don't want to view with... Read Full Review
Services : Sales( Prospective Vendor/Buyer )Date: 24th Jun 2020
Very poor service from the Reading branch. Poor communication, did not respond to emails and ended up not buying a house from them.
Buyers beware - you will get fewer people viewing your house if you go with them as they are so disorganised that people don't want to view with them.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
Excellent estate ...
Share On :
5 Star Review
Michael
Jon
By : 'Paul' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : RG2
Aug 7, 2019
People found this helpful0
Winkworth are without doubt the most professional and friendly estate agency we have ever worked with. Having sold many houses, working with Michael, Jon and Robin was an absolute breath of fresh air.
They are proactive in seeking real buyers rather then relying on house sale portals to do the... Read Full Review
Winkworth are without doubt the most professional and friendly estate agency we have ever worked with. Having sold many houses, working with Michael, Jon and Robin was an absolute breath of fresh air.
They are proactive in seeking real buyers rather then relying on house sale portals to do the work for them. Winkworth attend and manage all the viewings very professionally and continually provide feedback via email, text and phone calls.
More than a dozen viewings were organised very quickly and the house sale was agreed in just a couple of months. This included the negotiation of a buyer deposit for peace of mind.
Winkworth also provided excellent advice, worked with our solicitors throughout the exchange/completion process, and hit every deadline they promised including the full management of the complete housing chain.
Excellent value for money - my wife and I heartily recommend their services to anyone selling their house in the current challenging climate.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
No ...
Share On :
5 Star Review
By : 'robertc' Services : Letting( As a Tenant ) Rent PCM : £1295 Would you recommend ? : Yes Postcode : RG1
Jun 12, 2019
People found this helpful0
My dealings with Winkworth have only been as far as viewing the property, as other parties were in charge of letting it to us, referencing, maintenance, ownership etc. WInkworth managed to get us into a property before a load of other viewings with others were booked as we were really keen to put a ... Read Full Review
Services : Letting( As a Tenant )Date: 12th Jun 2019
My dealings with Winkworth have only been as far as viewing the property, as other parties were in charge of letting it to us, referencing, maintenance, ownership etc. WInkworth managed to get us into a property before a load of other viewings with others were booked as we were really keen to put a deposit down just based on the pictures. They managed to answer all questions no problem.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
Excellent ...
Share On :
5 Star Review
By : 'American' Services : Letting( As a Tenant ) Rent PCM : £725 Would you recommend ? : Yes Postcode : RG1
Jun 23, 2018
People found this helpful0
We were feeling a little bit uneasy after moving to the UK from the states and being burned by a number of agents. After being cited fees that were extremely high (almost a full months rent by one agent) we found Winkworth.
Many agents were not straightforward and even tried to hide their... Read Full Review
Services : Letting( As a Tenant )Date: 23rd Jun 2018
We were feeling a little bit uneasy after moving to the UK from the states and being burned by a number of agents. After being cited fees that were extremely high (almost a full months rent by one agent) we found Winkworth.
Many agents were not straightforward and even tried to hide their ridiculous fees. James and the team at Winkworth were extremely transparent and great to work with. Everyone on the team was great with communication and have always been prompt. The team went above and beyond to help us move in on short notice.
We felt great about our experience with Winkworth.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
1 - 16 of 16 items
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.