Winkworth - Pimlico and Westminster , London , SW1V
At Winkworth Pimlico and Westminster, we specialise in residential sales, lettings and property management. We believe Pimlico offers true value for its central London location and has some of the finest examples of period property in the capital. We also have very close links with other neighbouring Winkworth off
ices including Battersea, Clapham Common and Kennington.
By : 'Somsaa' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : SW1W
30 Jul 2020
People found this helpful2
Oh dear, I dont even know where to start.
We signed the agreement end of June to move in one month later. We stipulated several times in the email correspondences that we wanted to come in to see which furniture and items we wanted to keep and which to toss. The day of the move in happened, and ... Read Full Review
Services : Letting( As a Tenant )Date: 29th Jul 2020
Oh dear, I dont even know where to start.
We signed the agreement end of June to move in one month later. We stipulated several times in the email correspondences that we wanted to come in to see which furniture and items we wanted to keep and which to toss. The day of the move in happened, and we never received a response to our queries (the agent went on holiday without telling us and the new woman taking over, was all in all very unreasionable). When we moved in, we were then told that we had not specified in the contract, which items to get rid of (we specifically wrote in the contract: to be specified later – hence why we needed access to the flat prior to moving in – and this request was accepted by the agent). It was a hassle to get the woman to cooperate and she kept saying we hadn't agreed on this (numerous emails/contract were not enough proof (I bet some contract lawyers would disagree)). Ah well!!! After several unpleasant calls, we finally managed to get the approval of moving the items and have the larger items removed by a company. But boy oh boy that was a struggle and time consuming.
After having moved in properly a vast majority of the things listed in the contract hadn't been fixed ie. Heating was broke, cabinets broken, extractor fan broken, windows dirty etc etc. And we even had to throw out 6 large boxes of CRAP – which the agency said was at our expense. Items included: old shoes, belts, broken kitchen units, bondage kit (WOOOOH.. What a surprise), filthy storage room with empty shoe boxes, broken fans, blood stained linen, dirty old pillows and blankets and numerous other fairly disgusting items.
We have now asked quite a few times, when we can expect to have fans, toilet flush, extractor fan, broken cabinets, heating etc fixed and we are still awaiting a reply to this. It has been 7 business days since we moved in, so I do hope it gets sorted soon and the agency improves. I really didnt think having these items binned prior to moving in was a huge ask.
All in all, TERRIBLE SERVICE!! I wouldn't recommend.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
Agency has a very poor ...
Share On :
1 Star Review
By : 'Unhappy' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : SW1P
10 Mar 2016
People found this helpful8
Agency has a very poor communication system. Messages are not consistent. From the minute they secure my holding confirmation messages started being inconsistent. Information given about documents required for securing the rent and being able to moved it changed all the time, employees are not... Read Full Review
Services : Letting( As a Tenant )Date: 10th Mar 2016
Agency has a very poor communication system. Messages are not consistent. From the minute they secure my holding confirmation messages started being inconsistent. Information given about documents required for securing the rent and being able to moved it changed all the time, employees are not trained on current legislation on rent and right to rent and after saying "all is fine" request new documents. Check out procedures conducted in an unprofessional way and try to make money off tenants by suggesting deductions from deposit from things such as a "new microwave" when the property in question didn't have a microwave in the first place.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
I met Woody at a viewing of a ...
Share On :
4 Star Review
Woody
By : 'Yury' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : SW1
24 Mar 2014
People found this helpful0
I met Woody at a viewing of a flat that I found on Rightmove. The property did not really meet my expectations, but when I briefly described my needs, Woody offered me another one. He was doing his best to offer me a good flat. He was helpful and honest and also well informed about things like the... Read Full Review
Services : Letting( As a Tenant )Date: 24th Mar 2014
I met Woody at a viewing of a flat that I found on Rightmove. The property did not really meet my expectations, but when I briefly described my needs, Woody offered me another one. He was doing his best to offer me a good flat. He was helpful and honest and also well informed about things like the Council Tax. He was very effective and fast during the negotiations. There was a difficulty at the stage of signing the contract as the first version of the contract that Woody sent to me was not worked out properly; apparently, he did not check the text before sending it. The numbering was totally wrong, there were links to non-existing claims and also strange claims such as "This Agreement falls outside the scope of the Housing Act 1988". Luckily, I sought advice before signing the contract and had a long list of changes. This resulted in Woody sending me a totally different draft, which my advisor found OK. Finally, Woody was able to include in the contract all the claims I wanted (mostly concerning the deposit security scheme), he again was helpful and flexible. I am now renting the property for ca. 2 months and everything is going very well. My tenant is very nice and I am very happy with my flat. I appreciate Woody's advice at the stage of choosing the property and his help during the negotiations. Despite the difficulty with the signing of the contract, I would recommend working with Winkworth, Pimlico, since they were able to resolve the problem when it arose. However, no matter who you work with, always seek advice before you sign the contract.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
Hello We have recently rented ...
Share On :
4 Star Review
Joanne
By : 'J' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : SW1
21 Feb 2014
People found this helpful0
Hello We have recently rented a property in SW1 through Winkworth Pimlico. The letting agent, Alexandra, was very understanding of our needs and a pleasure to deal with - we were sorry to hear she no longer works there.
Also we would like to make special mention of Joanne, who liaised closely... Read Full Review
Services : Letting( As a Tenant )Date: 21st Feb 2014
Hello We have recently rented a property in SW1 through Winkworth Pimlico. The letting agent, Alexandra, was very understanding of our needs and a pleasure to deal with - we were sorry to hear she no longer works there.
Also we would like to make special mention of Joanne, who liaised closely with us and stayed late in order to handover the keys to us after our flight was delayed on the day the tenancy commenced. Joanne was most courteous and accommodating and a credit to the Winkworth Team, as was the Manager. Thank you very much.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
I instructed Winkworth ...
Share On :
5 Star Review
Edward
Jonathan
By : 'Nick' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : SW1
20 Feb 2014
People found this helpful0
I instructed Winkworth Pimlico office to sell a split level top floor flat on behalf of an overseas client. We
agreed a sale above the asking price within days of marketing. However, the buyer quickly withdrew and we subsequently went back to the market and received multiple bids and achieved... Read Full Review
Services : Sales( As a Vendor )Date: 20th Feb 2014
I instructed Winkworth Pimlico office to sell a split level top floor flat on behalf of an overseas client. We agreed a sale above the asking price within days of marketing. However, the buyer quickly withdrew and we subsequently went back to the market and received multiple bids and achieved well in excess of the asking price. I was very impressed with how both Jonathan and Edward dealt with the interested parties but focussed on achieving the best price within the time constraints I gave them. Once the sale was in solicitors hands Edward did a very professional job in driving the sale and keeping informed throughout.
I have a lot of experience dealing with agents in London and I would not hesitate to recommend the team at the Winkworth Pimlico office.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
I can not recommend Edward ...
Share On :
5 Star Review
By : 'Lucy' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : SW1
20 Feb 2014
People found this helpful0
I can not recommend Edward highly enough. As a search agent we work with many agents and not all are that helpful. Edward went above and beyond the call of duty. He was good at updating myself and my client and was always contactable. Edward was also very good at being the middle person and... Read Full Review
I can not recommend Edward highly enough. As a search agent we work with many agents and not all are that helpful. Edward went above and beyond the call of duty. He was good at updating myself and my client and was always contactable. Edward was also very good at being the middle person and smoothing any issues.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
I acted on behalf of the ...
Share On :
5 Star Review
By : 'David' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : SW1V
14 Feb 2014
People found this helpful0
I acted on behalf of the owners of the flat and appointed the Team at Winkworth ( Pimlico branch ) to sell the property --- they dealt with all aspects of the sale including some problems with the condition of the flat itself whilst keeping the legal work going on at he same time. My input after... Read Full Review
Services : Sales( As a Vendor )Date: 14th Feb 2014
I acted on behalf of the owners of the flat and appointed the Team at Winkworth ( Pimlico branch ) to sell the property --- they dealt with all aspects of the sale including some problems with the condition of the flat itself whilst keeping the legal work going on at he same time. My input after the initial appointment was virtually nil which I really appreciated.
As such, I am going to sell another flat in the same area and propose to appoint them again after the way they handled the first one
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
Sara has been absolutely ...
Share On :
5 Star Review
By : 'CM' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : SW1V
7 Feb 2014
People found this helpful0
Sara has been absolutely fantastic in listening to our needs and finding the right property to buy, just in a few day! I would highly recommend her and will certainly use Winkworth if in the future we'll rent/sell the property. 5... Read Full Review
Sara has been absolutely fantastic in listening to our needs and finding the right property to buy, just in a few day! I would highly recommend her and will certainly use Winkworth if in the future we'll rent/sell the property. 5 stars!!
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
I would like to commend both ...
Share On :
4 Star Review
Woody
Joanne
By : 'Mrs' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : SW1
4 Feb 2014
People found this helpful0
I would like to commend both Woody and Jonathan for the following points: 1 - when I had a low offer of rent Woody sold me the idea that I should accept. When I asked for a lower commission charge Jonathan was flexible and gave it to me. 2 - When I was shocked that your company should want to ... Read Full Review
Services : Letting( As a Owner )Date: 4th Feb 2014
I would like to commend both Woody and Jonathan for the following points: 1 - when I had a low offer of rent Woody sold me the idea that I should accept. When I asked for a lower commission charge Jonathan was flexible and gave it to me. 2 - When I was shocked that your company should want to take the full commission for a full year and I refused to pay, as the first month rent would was short by over £200, Joanna sorted it all out so that I was only charged six months in advance. I am grateful for this as a small landlord cash flow is a problem and I feel it is uncalled for to charge the full commission for something that I have not received. There are only 2 other companies who apply this policy: Marsh & Parsons and Foxtons. I NO LONGER DEAL WITH THEM. I hope Winkworth will not follow in the footsteps of those 2 companies, who are ruthless, greedy and nasty and only seem to care about money and not people. The employees of Winkworth are really lovely, clever and helpful. Do not tie them hands down and please do not adopt the greedy policies of those companies. I appreciate loyalty and human contact and understanding. I give it back. This is how I wish to continue to work.
The UK's Largest Customer Review Website for the Property Industry
Mrs Hambro
As an experience Landlord with a number of properties in the area we appreciate your comments and look forward to further business in the years to come.
Regards
Nick...
I just bought a lovely flat ...
Share On :
5 Star Review
By : 'sandra' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : SW1
31 Jan 2014
People found this helpful0
I just bought a lovely flat in Pimlico. Sara Lowry did help me on that transaction. I must say that having dealt with various agents, Sara was particularly reactive and proactive, keeping me updated on the status of the deal. And this from the first time I went to see the property until we... Read Full Review
I just bought a lovely flat in Pimlico. Sara Lowry did help me on that transaction. I must say that having dealt with various agents, Sara was particularly reactive and proactive, keeping me updated on the status of the deal. And this from the first time I went to see the property until we completed. She was also terrific at "managing" the seller who -understandably- was getting a bit anxious because on my end I was quite slow in getting everything organised. So all in all a very positive experience. I have now given the mandate to Winkworth to let/manage the flat, proving that I have been very satisfied with their services.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
Sara showed us around the ...
Share On :
5 Star Review
By : 'LN' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : SW1
30 Jan 2014
People found this helpful0
Sara showed us around the property on the day it came to the market and when the purchase process went to sealed bids she was very helpful in explaining the issues that were of importance to the seller. When our offer had been accepted she handled Winkworth's part in the transaction efficiently... Read Full Review
Sara showed us around the property on the day it came to the market and when the purchase process went to sealed bids she was very helpful in explaining the issues that were of importance to the seller. When our offer had been accepted she handled Winkworth's part in the transaction efficiently and was able to help us visit the property with Our children who had not seen it in the short period when it was on the market. Completion went smoothly and the keys were all ready to collect at completion time.
The whole process went very smoothly, and whenever Sara's help was needed she was quick and happy to supply it.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
We recently bought our house ...
Share On :
5 Star Review
By : 'MOH1' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : SW1V
30 Jan 2014
People found this helpful0
We recently bought our house through Winkworth in Pimlico. Sara Lowry was our agent and the transaction was deftly and skillfully backed up by Jonathan Joy. This was a difficult transaction but Sara could not have been more brilliant at keeping the seller on board and keeping the purchase together. ... Read Full Review
We recently bought our house through Winkworth in Pimlico. Sara Lowry was our agent and the transaction was deftly and skillfully backed up by Jonathan Joy. This was a difficult transaction but Sara could not have been more brilliant at keeping the seller on board and keeping the purchase together. She was calm, kind and knew how to get things done. She was very communicative, helpful, knowledgeable and smart. We really felt that she got just how much the purchase meant to us and although she is of course a business woman we really felt she understood the personal and human side to buying a house. I read a profile recently of the comedian Michael McIntyre who said he touches the bricks of his house every day as he can't believe that it's his and that he could be that lucky. That is exactly how we feel about our new home, it's a dream come true and would not have been possible without Sara and Jonathan at Winworth Pimlico. This is a super estate agency and it is with great pleasure that we submit this recommendation of them.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
Lucy was absolutely brilliant ...
Share On :
5 Star Review
By : 'Barch01' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : SW1V
8 May 2013
People found this helpful0
Lucy was absolutely brilliant in helping us find a property in the area, and we found a great place within the first couple of days. She wasn't trying to push a sale- her honest advice was helpful, and we couldn't have asked for a better lettings agent, particularly following our bad experience... Read Full Review
Services : Letting( As a Tenant )Date: 8th May 2013
Lucy was absolutely brilliant in helping us find a property in the area, and we found a great place within the first couple of days. She wasn't trying to push a sale- her honest advice was helpful, and we couldn't have asked for a better lettings agent, particularly following our bad experience with My London Homes last year.
Her professional and caring approach is also no doubt why our landlord accepted our requests without any problems- what a breath of fresh air!
Thank you!
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
1 - 13 of 13 items
No Staff Registered
NaN - NaN of items
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 9/23/2014, 8:48:35 AM by allAgents