0% sales valuation accuracy
0% sales fee satisfaction
100% lettings valuation accuracy
50% lettings fee satisfaction
No company information
Latest Reviews
6th Nov 2018
reviewed by 'William'
9th Nov 2016
reviewed by 'N'
19th Jul 2016
reviewed by 'Gavin'
14th Jul 2016
reviewed by 'Daniel'
27th Apr 2016
reviewed by 'DMayhew22'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £0 | £0 |
| Lettings | 100% | 50% | £650 | £750 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 0 | 3 | 2 | 0 | 1 | 0 | 0 | 0 | 3 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Nov 06,2018
Nov 06,2018
1
people found
this helpful
this helpful
We felt little effort was really made to further our sale. Initially very keen, description of property inaccurate. Advertised at the lowest price we said we would accept. Advertised on a local "flyer" as sold when we hadn't actually agreed to sell it. We had ...
read full review
read full review
Comment on agent fees
High for the service received.
Was this helpful?
Yes
Yes
Nov 09,2016
Nov 09,2016
0
people found
this helpful
this helpful
Nathan is a top fella a real speedy Gonzalez with his work, if he says he will call or get something sorted he does it! He got me a great deal with a new fixed term I didnt have to worry about nothing the whole ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Jul 19,2016
Jul 19,2016
1
people found
this helpful
this helpful
Overall food at responding when I emailed I always got a very quick reply.
Although responses were good I had to follow up my issue a few times. It would have been good to be kept up to date so I knew what was going ...
read full review
read full review
Comment on agent fees
Na
Was this helpful?
Yes
Yes
Jul 14,2016
Jul 14,2016
2
people found
this helpful
this helpful
Having recently been a tenant at a property in Birmingham, our tenancy was managed by the Ipswich branch on Princes Street. Our property manager Jade Arnold was very responsive and supportive throughout our tenancy and dealt with any request promptly and professionally.
I would highly ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 27,2016
Apr 27,2016
2
people found
this helpful
this helpful
The William H Brown Ipswich themselves have been completely useless, fed wrong information and done nothing to help or communicate with us... But on the other Hand getting in touch with Lauren from your Sequence Branch in Norwich has been a god send.. she's been 100% ...
read full review
read full review
Comment on agent fees
N/A
Was this helpful?
Yes
Yes
Apr 17,2014
Apr 17,2014
2
people found
this helpful
this helpful
Unprofessional, dishonest, obscure. Have been on tenancy since 2009. When we moved in, boiler was not connected properly, The property in general was not ready for tenants. I just made a complaint and there were awful to deal with. They even did not refer to TPO. ...
read full review
read full review
What agent could do to change your mind?
Teach them customer service, customer rights, relevant legislation and finally TPO Code of Practice. Ohhhh ... and sack stuff who do not comply with itAttached Filesnbsp;
Was this helpful?
Yes
Yes
Dec 17,2013
Dec 17,2013
1
people found
this helpful
this helpful
Found Laura to be very good and professional. Found us a tenant quickly and everything was done very well. Thank you....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 09,2013
Nov 09,2013
6
people found
this helpful
this helpful
Today (07/11/13) I have been gazumped courtesy of the Ipswich branch of William H Brown. Things got off to a bad start from day one so I should have followed my gut instinct and got the hell out of there.
Initially, they informed me that the ...
read full review
read full review
What agent could do to change your mind?
They could do what they are paid to do which is sell properties.Attached Filesnbsp;
Was this helpful?
Yes
Yes
Aug 15,2013
Aug 15,2013
5
people found
this helpful
this helpful
William H Brown are an absolute joke and I'm disgusted with the service we have (or haven't as the case actually is!) received since we rented a property through them. Finding the property was the easy part. Once we'd found it and agreed to rent ...
read full review
read full review
What agent could do to change your mind?
They could have acknowledged us at some point during our tenancy.Attached Filesnbsp;
Was this helpful?
Yes
Yes
Apr 26,2013
Apr 26,2013
3
people found
this helpful
this helpful
A complete waste of time. We had to sign up to an 8 week contract with 28 days notice (we gave this 2 days after signing the contract - just in case - just as well).
Saw 2 people, in the first week and then nothing more until the ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 29,2012
Dec 29,2012
2
people found
this helpful
this helpful
Offered viewings on properties that had already been let by either themselves or other agents, also only told us that they had cancelled our viewings on two properties 15 minutes before we were due to view leaving us sitting outside one of the properties, I would ...
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
