“I found WHB management of checking out extremely poor, failing ......”
1 Star Review
Jan 22,2015
By:
'robbieeesprit'
Jan 22,2015
Services: Lettings (as a Landlord)
Rent PCM: £500
Would you recommend?: No
Postcode: NR31
Lettings (as a Landlord)
Rent PCM: £500
Postcode: NR31
2
people found
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I found WHB management of checking out extremely poor, failing to take keys off tenanat and not reading meters (for the second time) and getting inventories incorrect, when I made a complaint they did not value my feedback, and whilst acknowledging my complaint was correct ...
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What agent could do to change your mind?
having raised a reasonable complaint I felt their arrogance in dealing with my complaint came across, they did not effectively deal with the issues that I raised, leaving me feeling unvalued, when I raised this and said I would take my business elsewhere they just effectively said, ok good luck.
Firms like this are not worth dealing with...go to the smaller ones who value your business...
Attached Filesnbsp;
Comment on agent fees
service I received was poor considering the level of fees
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“Everything I needed to know was explained to me in ......”
4 Star Review
Nov 27,2014
By:
'Mr'
Nov 27,2014
Services: Sales (as a Buyer)
Sold price: £107
Would you recommend?: Yes
Postcode: NR31
Sales (as a Buyer)
Sold price: £107
Postcode: NR31
0
people found
this helpful
Everything I needed to know was explained to me in a language that I could easily understand and follow. Whilst discussing the property and the mortgages I was given time to collect my thoughts and gather all the information required without feeling pressured to buy. ...
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Comment on agent fees
The asking price was 105grand or near offer, with Clare's help I was able to obtain the house for 107000. Thank you.
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“We felt we had a very good relationship with all ......”
5 Star Review
Nov 24,2014
By:
'Mrs'
Nov 24,2014
Services: Sales (as a Vendor)
Sold price: £167500
Would you recommend?: Yes
Postcode: NR31
Sales (as a Vendor)
Sold price: £167500
Postcode: NR31
0
people found
this helpful
We felt we had a very good relationship with all of the staff at the office but especially Simon, Clare & Adam who dealt with our house sale. We felt they were honest & fair & contact was always very good. They were very helpful & friendly & did all ...
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Comment on agent fees
The fees were slightly higher than other quotes we had but we were happy to pay them for the rappor we felt with Simon & the team & they were not significantly higher.
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