Liverpool, L9
4.8/5, 81 reviews
98% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
No company information

Opening Hours
Address

Whitegates Estate Agents
498 Rice Lane
Walton,Liverpool
Merseyside
L9 2BW
0151 523 0800

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £69,000 £90,000
Lettings 100% 99% £575 £750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
25 2 8 0 16 0 23 0 7 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS
Latest Properties

No Properties

“I used Whitegates to buy my first property, it was ......”

Share on :
Nov 23,2012
Minithumbup
Anne-Marie
By: 'SarahV'
Nov 23,2012
0 people found
this helpful
I used Whitegates to buy my first property, it was scary, as I had no clue on anything that happens in this process, but at the same time exciting at the prospect of owning a home. Anne-Marie was a pleasure to deal with, she was ...
read full review
Was this helpful? Yes
By: am
Nov 23, 2012
View all comments (1)
Thanks very much for your comment Sarah - You know where i am when you come to sell haha ! ...

“Joanne and Pam have always been brilliant in dealing with ......”

Share on :
Nov 22,2012
Minithumbup
By: 'Linda'
Nov 22,2012
0 people found
this helpful
Joanne and Pam have always been brilliant in dealing with any issues that have arisen in a friendly and efficient manner. Every one I have had dealing with at Walton Vale branch have always been most helpful. Niggles being sorted quickly....
read full review
Was this helpful? Yes

“I was a first time buyer and was really daunted ......”

Share on :
Nov 22,2012
Minithumbup
Anne-Marie
By: 'Nicola'
Nov 22,2012
0 people found
this helpful
I was a first time buyer and was really daunted by the whole process, specially with all the doom and gloom on the television. I had no reason to worry as Anne Marie at Whitegates took me through the whole process, the whole of the ...
read full review
Was this helpful? Yes

“Great advice re preparing house for sale. Photographs were complimentary ......”

Share on :
Nov 22,2012
Minithumbup
Anne-Marie
By: 'Mandy'
Nov 22,2012
0 people found
this helpful
Great advice re preparing house for sale. Photographs were complimentary and the video footage was helpful to prospective buyers. We had a viewer within a week and a sale agreed in two! All went through smoothly and an appointment was made with Ian Kemp in ...
read full review
Was this helpful? Yes

“Pam was thoroughly professional throughout the tenancy. She fully explained ......”

Share on :
Nov 21,2012
Minithumbup
By: 'Joe'
Nov 21,2012
0 people found
this helpful
Pam was thoroughly professional throughout the tenancy. She fully explained the letting arrangements and was flexible in the checking dates to accommodate very flexible working patterns. She has a wonderful telephone manner and was extremely sympathetic during some difficult periods, particularly whilst we were awaiting ...
read full review
Was this helpful? Yes
By: Pam
Nov 22, 2012
View all comments (1)
Many thanks for your comments Joe, I would like to take this opportunity in wishing you well for the future and for Michael too. ...

“From signing for this property ,I have dealt with Pam ......”

Share on :
Nov 21,2012
Minithumbup
Pam
By: 'Robert'
Nov 21,2012
0 people found
this helpful
From signing for this property ,I have dealt with Pam numerous times by phone and also email, and to which Pam is very quick to respond with answers to my questions. As I am new to renting a property I have had many questions and ...
read full review
Was this helpful? Yes
By: pam
Nov 22, 2012
View all comments (1)
Many thanks for your comment Rob, please feel free to contact me anytime and i hope you settle well in your new home. ...

“This is the first time we have used Whitegates, and ......”

Share on :
Nov 21,2012
Minithumbup
Nicola
By: 'Paul'
Nov 21,2012
0 people found
this helpful
This is the first time we have used Whitegates, and I have found the staff there to be helpfull with any any questions we have had.And have sorted out any problems quickly, I would recomend them to other Landlords....
read full review
Was this helpful? Yes

“Pam at Whitegates is an excellent agent, she always tries ......”

Share on :
Nov 21,2012
Minithumbup
Pam
By: 'norah'
Nov 21,2012
0 people found
this helpful
Pam at Whitegates is an excellent agent, she always tries her best to resolve any problems and is in constant contact with my landlord trying to resolve all the on-going problems I have with him, she fully understands my anxiety and is always polite and ...
read full review
Was this helpful? Yes
By: Pam
Nov 22, 2012
View all comments (1)
Thanks Norah, hopefully we will see and end to these very soon :-) ...

“I was looking for an investment property that required refurbishment. ......”

Share on :
Nov 21,2012
Minithumbup
By: 'John'
Nov 21,2012
0 people found
this helpful
I was looking for an investment property that required refurbishment. The selection of properties suggested for viewing was excellent and Anne-Marie totally understood my requirements making the purchase so much easier....
read full review
Was this helpful? Yes

“Pam Meyler has provided an efficient and prompt service when ......”

Share on :
Nov 21,2012
Minithumbup
Pam
By: 'V'
Nov 21,2012
0 people found
this helpful
Pam Meyler has provided an efficient and prompt service when dealing with a troublesome tenant who broke the terms of his agreement several times over a period of time. She knows the law and applies common sense in the most difficult of circumstances. She explains ...
read full review
Was this helpful? Yes
By: Pam
Nov 22, 2012
View all comments (1)
Val, this is a really nice comment and i will endevour to continue this service for you. ...

“Pam has been very helpful throughout my experience. Even when ......”

Share on :
Nov 21,2012
Minithumbup
Pam
By: 'Lorna'
Nov 21,2012
0 people found
this helpful
Pam has been very helpful throughout my experience. Even when my tennat was a bit of a pain, Pam was very professional. And helped me deal with the situation. Pam is a very helpful memeber off staff. Pam was also very efficient and quick to ...
read full review
Was this helpful? Yes
By: Pam
Nov 22, 2012
View all comments (1)
Thanks Laura, i am more than happy to assisr anytime and good luck for the next 6 month's :-) ...

“Great service from Anne Marie and everyone I've dealt with ......”

Share on :
Nov 21,2012
Minithumbup
By: 'Nicky'
Nov 21,2012
0 people found
this helpful
Great service from Anne Marie and everyone I've dealt with at whitegates. Great advice and kept me up to date and helped me out so much when I needed advice. Arranged an appointment with a mortgage adviser, arranged a solicitor for me and was generally ...
read full review
Was this helpful? Yes

“The ladies in Whitegates were really friendly, their upbeat and ......”

Share on :
Nov 20,2012
Minithumbup
By: 'Happy'
Nov 20,2012
0 people found
this helpful
The ladies in Whitegates were really friendly, their upbeat and positive attitudes really made me feel comfortable buying from them, and also made me confident that I was making the right choice as this was the first home I have bought it was a huge ...
read full review
Was this helpful? Yes

“As a first time landlord I found the process of ......”

Share on :
Nov 20,2012
Minithumbup
By: 'Anne'
Nov 20,2012
0 people found
this helpful
As a first time landlord I found the process of renting out a property daunting and a bit stressful. Nicola and especially Pamela were very helpful and helped me through any difficulties or concerns I had. There have been some issues with the tenants which ...
read full review
Was this helpful? Yes

“the agents,gave me sound advice about the rate of ......”

Share on :
Nov 20,2012
Minithumbup
By: 'peter'
Nov 20,2012
0 people found
this helpful
the agents,gave me sound advice about the rate of rent i should be charging and what type of tenants they would be trying to achieve. They located very good tenants almost immediately and processed the applications promptly.I would say all members of staff ...
read full review
Was this helpful? Yes

“The service provided is of a high standard. The staff ......”

Share on :
Nov 14,2012
Minithumbup
By: 'Mr'
Nov 14,2012
0 people found
this helpful
The service provided is of a high standard. The staff are always helpful when dealing with queries and take a proactive approach resolving matters. As a Landlord I will continue using the services at White Gates, Walton and would not hesitate to recommend this branch ...
read full review
Was this helpful? Yes

“I found Anne-marie to be efficient, helpful and prompt in ......”

Share on :
Nov 09,2012
Minithumbup
Anne-Marie
By: 'robert'
Nov 09,2012
0 people found
this helpful
I found Anne-marie to be efficient, helpful and prompt in all respects connected with this sale. At a difficult time in the housing market business Anne-marie marketed the property at an agreed realistic price. Viewings were conducted by the team and I was notified when ...
read full review
Was this helpful? Yes

“whitegates have been acting as my letting agents for approx 3 ......”

Share on :
Oct 30,2012
Minithumbup
Nicola
By: 'kris'
Oct 30,2012
0 people found
this helpful
whitegates have been acting as my letting agents for approx 3 years in which ive recieved excellent service, the staff are very helpful and i look forward to working with them in the future...
read full review
Was this helpful? Yes

“Whitegates managed my property for two years until October 16th ......”

Share on :
Oct 29,2012
Minithumbdown
By: 'Cristina'
Oct 29,2012
0 people found
this helpful
Whitegates managed my property for two years until October 16th this year, when Debbie Taylor the franchisee cancelled the management of my property after I sent them an email complaining about charging me for their inept book keeping, in the fact that they charged me ...
read full review
Was this helpful? Yes
By: twinks
Nov 09, 2012
View all comments (2)
Response from Cristina, original poster Dear Debbie I am not upset at you removing my property from your "management" as the lack of professionalism in both your company's book keeping methods & frequent incorrect invoicing was proving to be a headache to say the least , not to mention the fact that your staff failed to ensure that the terms of the tenancy agreement were being met In response to your comments about my husband pushing a member of staff , you know for a fact he didn't , h ...

“They inspected our vacant property, gave us their honest opinion. ......”

Share on :
Oct 15,2012
Minithumbup
Debbie
By: 'J'
Oct 15,2012
0 people found
this helpful
They inspected our vacant property, gave us their honest opinion. Let it for us, and assisted when tenant got into arrears....
read full review
Was this helpful? Yes

“I am a landlord that users most estate agents in ......”

Share on :
Oct 14,2012
Minithumbup
By: 'Kevin'
Oct 14,2012
1 people found
this helpful
I am a landlord that users most estate agents in merseyside, I have always found Ann-Marie to be the best contact in any estate agents iv ever used she is very efficient dealing with transactions and aftersales. I would recommend her as an asset to ...
read full review
Was this helpful? Yes

“I have recently bought a property from this agent. I ......”

Share on :
Oct 11,2012
Minithumbup
By: 'Alyntheangler'
Oct 11,2012
0 people found
this helpful
I have recently bought a property from this agent. I have always found them to be extremely courtious , polite and efficient. Staff in this branch of Whitegates are probably the nicest most orginised and committed that I have come across ....
read full review
Was this helpful? Yes

“Agent gained tenants for us within 2 weeks which have paid ......”

Share on :
Oct 10,2012
Minithumbup
Debbie
By: 'Sonia'
Oct 10,2012
0 people found
this helpful
Agent gained tenants for us within 2 weeks which have paid on time for the last 12 months, never had any issues with agent or tenants, and the property rental has been manged excellently...
read full review
Was this helpful? Yes

“I recently aquired a rental property as the result of ......”

Share on :
Oct 10,2012
Minithumbup
Anne-Marie
By: 'John'
Oct 10,2012
1 people found
this helpful
I recently aquired a rental property as the result of a financial settlement. This property had previously been mismanaged by another agent and tennant. Needless to say it was in need of significant improvement and general tidying up as the result of a lengthy void ...
read full review
Was this helpful? Yes
By: I. K. Cooper
Jan 26, 2016
View all comments (2)
Very interesting review from a WHITEGATES DIRECTOR! My experiences with the Woolton office have been quite the opposite. Inspection reports have been written solely from the tenant's view point (totally ignoring serious fire damage), late payments are the rule, not an exception additional money taken from our account without reason or discussion. DO NOT GO NEAR WHITEGATES ...

“I have dealt with debbie and her staff at whitegates ......”

Share on :
Oct 09,2012
Minithumbup
Debbie
By: 'GRAHAM'
Oct 09,2012
0 people found
this helpful
I have dealt with debbie and her staff at whitegates in walton vale for many years, in the past they have handled sales/purchase and lettings on my behalf, i have always found them helpful and their knowledge and experience has been proven beneficial on ...
read full review
Was this helpful? Yes
By: Deb
Oct 10, 2012
View all comments (1)
Many thanks for taking the time to post this review Kind regards Debbie Taylor Director ...

“I would recommend anybody to use the office on Walton ......”

Share on :
Oct 09,2012
Minithumbup
By: 'J'
Oct 09,2012
0 people found
this helpful
I would recommend anybody to use the office on Walton Vale, everyone is always so friendly and made moving into our new home so easy....
read full review
Was this helpful? Yes

“It is a very pleasant experience dealing with Whitegates, they ......”

Share on :
Oct 08,2012
Minithumbup
By: 'David'
Oct 08,2012
0 people found
this helpful
It is a very pleasant experience dealing with Whitegates, they have assisted and have obliged us in our enquiries without hessitation in all the matters concerning our Property in Liverpool....
read full review
Was this helpful? Yes
By: Deb
Oct 09, 2012
View all comments (1)
Thank you for your feedback Mr Sullivan Regards Debbie Taylor ...

“I was very interested in buying this property but was ......”

Share on :
Sep 27,2012
Minithumbup
By: 'Janet'
Sep 27,2012
0 people found
this helpful
I was very interested in buying this property but was unsure how to go about it financially because it was a reposession. As they had a financial advisor in thier office we were given all the information we needed to secure a morgage. Once this ...
read full review
Was this helpful? Yes

“Anne-Marie was always helpful & considerate in handling the sale of ......”

Share on :
Sep 20,2012
Minithumbup
Anne-Marie
By: 'Jean'
Sep 20,2012
0 people found
this helpful
Anne-Marie was always helpful & considerate in handling the sale of our late parents' house. She responded propmptly to our queries, & rang regularly to ensure that we were kept up to date as regards the progress of the sale. She is to be congatulated on her ...
read full review
Was this helpful? Yes

“I originally went to view the property with reeds and ......”

Share on :
Sep 19,2012
Minithumbup
By: 'j'
Sep 19,2012
0 people found
this helpful
I originally went to view the property with reeds and rains, a major let down then i was told the property was up for sale with whitegates aswell so i called them up and spoke with ann-marie. I was kept up to date on everything, ...
read full review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Whitegates Estate Agents, Liverpool L9 2BW



Find the Best Agent to
Sell or Rent Your Home