Liverpool, L12
4.6/5, 88 reviews
91% recommended
100% sales valuation accuracy
100% sales fee satisfaction
50% lettings valuation accuracy
99% lettings fee satisfaction
No company information

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Latest Reviews

View all Reviews 88
25th Oct 2024
reviewed by 'MR'
“Great job Katie, thanks for your help. You made my renting journey easy...”
12th Jul 2023
reviewed by 'Paul Chong'
“Whitegates sold our property for us. The whole process was smooth and efficient and with their in-house solicitors, the house ......”
28th Jan 2022
reviewed by 'Naser Arab'
“The agent was very kind and supportive. Professional communication standards, and approachable. Always accommodates the customer needs with utmost dedication ......”
20th Nov 2021
reviewed by 'Cathy'
“I want to say that the service from entering Whitegate for looking for a property to meeting mortgage adviser Aiden ......”
5th Jul 2021
reviewed by 'Meljo'
“My experience with Whitegates is always a hit and miss. The recent experience has been quite horrible. After reporting the ......”
2nd Mar 2021
reviewed by 'Winn'
“I have an excellent relationship with Whitegates. Melanie (Mel) Ryan has been a fabulous support. She is professional, courteous, very ......”
Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:00 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Address

Whitegates Estate Agents
74 Mill Lane
West Derby,Liverpool
Merseyside
L12 7JB
0151 2560322

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £140,000 £150,000
Lettings 50% 99% £550 £950
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
27 4 20 1 13 2 19 0 1 1
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

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Chorlton, M21

“Great job Katie, thanks for your help. You ma......”

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Oct 25,2024
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Katie
By: 'MR'
Oct 25,2024
0 people found
this helpful
Great job Katie, thanks for your help. You made my renting journey easy...
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“Whitegates sold our property for us....”

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Jul 12,2023
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Lydia
By: 'Paul Chong'
Jul 12,2023
0 people found
this helpful
Whitegates sold our property for us. The whole process was smooth and efficient and with their in-house solicitors, the house was sold with minimal issues. Definitely recommend. We interacted with Bernie Connolly and Lydia Wilson who demonstrated exemplary service and professionalism...
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“EXCELLENT CUSTOMER SERVICE...”

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Jan 28,2022
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Kelly
By: 'Naser Arab'
Jan 28,2022
0 people found
this helpful
The agent was very kind and supportive. Professional communication standards, and approachable. Always accommodates the customer needs with utmost dedication and care....
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“I want to say that the service from entering ......”

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Nov 20,2021
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By: 'Cathy'
Nov 20,2021
1 people found
this helpful
I want to say that the service from entering Whitegate for looking for a property to meeting mortgage adviser Aiden who has been a real star and gentleman who went above and beyond yo look for the best possible product I specifically needed.I felt ...
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“Hit & Miss...”

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Jul 05,2021
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By: 'Meljo'
Jul 05,2021
0 people found
this helpful
My experience with Whitegates is always a hit and miss. The recent experience has been quite horrible. After reporting the issues within the flat that needs to be addressed and fixed, I have not been contacted whatsoever with an update. I have chased more than 6 ...
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“Mel Ryan...”

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Mar 02,2021
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Melanie
By: 'Winn'
Mar 02,2021
0 people found
this helpful
I have an excellent relationship with Whitegates. Melanie (Mel) Ryan has been a fabulous support. She is professional, courteous, very supportive and never forgets to return a call. Nothing is ever too much trouble for her...
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“I bought a bungalow through white gates and halfway through ......”

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Nov 23,2017
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Brenda
By: 'Pat'
Nov 23,2017
0 people found
this helpful
I bought a bungalow through white gates and halfway through my sale, my estate agents went into liquidation. I found if I had any issues or needed advice I would ring Brena, I found Brenda to be very professional and very understanding of my situation, ...
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Comment on agent fees
Good
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“I work in the commercial property market and can do ......”

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Apr 23,2017
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Brenda
By: 'Choose'
Apr 23,2017
0 people found
this helpful
I work in the commercial property market and can do nothing but praise the West Derby team at Whitegates. It's unfair to single out key people, but Brenda and Bernie have been brilliant. Brilliant because they know the local market conditions, including using sensible and ...
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Comment on agent fees
Very fair.
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“Having purchased several properties over the years, this was the ......”

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Apr 20,2017
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Brenda
By: 'Craig'
Apr 20,2017
0 people found
this helpful
Having purchased several properties over the years, this was the first time I've worked through Whitegate, West Derby and it was the easiest transaction of all. The communication, help and support was second to none and the straight talking, knowledgeable honesty especially from Brenda Marsden ...
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Comment on agent fees
N/A
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“If you are a landlord looking to rent your property, ......”

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Jan 25,2017
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By: 'Mrs'
Jan 25,2017
4 people found
this helpful
If you are a landlord looking to rent your property, do NOT go through Whitegates, Mill Lane, Liverpool. Your tenant will be given carte blanche to remove or damage property with absolutely no consequences and you will be left to replace furniture and the property ...
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“I went to this agents because i though it was ......”

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Aug 11,2015
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Gail
By: 'Simon'
Aug 11,2015
5 people found
this helpful
I went to this agents because i though it was one of the main agents in West Derby Village (how wrong was i) Due to the fact i though whitegates was very big but i have since found out it is only a franchise which ...
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What agent could do to change your mind?
The fees were ok if they would have deliver what they promised
Attached Filesnbsp;
Comment on agent fees
The fees were ok if they would have deliver what they promised
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“Our experience from day one with Whitegates has been very ......”

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Feb 12,2014
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Kevin
By: 'Mr'
Feb 12,2014
0 people found
this helpful
Our experience from day one with Whitegates has been very professional and helpful. From our booking of our first viewing of our new house with Bernie right through to several conversation via phone and email with Kevin has been 'stressless' to say the least. we ...
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“The family were selling our late mothers home and we ......”

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Feb 05,2014
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By: 'Colin'
Feb 05,2014
2 people found
this helpful
The family were selling our late mothers home and we had a few quotes from different agents. Whitegates initially quoted a flat fee but in view of the current market we said no as we wanted to pay a percentage of the final purchase price ...
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“Put my property put for sale with whitegates and from ......”

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Dec 08,2013
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Kevin
By: 'T'
Dec 08,2013
5 people found
this helpful
Put my property put for sale with whitegates and from the very first step everything they told me was lies from the valuation that Gail over valued my house from the guy in the office Kevin lying to me and my husband. I believed what ...
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What agent could do to change your mind?
TELL THE TRUTH
Attached Filesnbsp;
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By: westderbywhitegates
Feb 12, 2014
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can you please let us know your name or email us direct at [email protected]. ...

“This is the first time I have used whitegates in ......”

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Mar 15,2013
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By: 'Sarah'
Mar 15,2013
0 people found
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This is the first time I have used whitegates in order to find a property. Found one with the help of SandraDavies. Friendly, helpful & very professional. Sandra is an asset to whitegates!...
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“I have been letting my flat through Whitegates for the ......”

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Jan 07,2013
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By: 'susan'
Jan 07,2013
0 people found
this helpful
I have been letting my flat through Whitegates for the past 3 years (as a consequence of a friend recommending them to me). I had had no previous experience of letting out a flat and wanted an agent who would take care of me - as ...
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By: laura daives
Jan 09, 2013
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Susan, Thank you for your kind words, we have appreciated your business over the last 3 years! Please keep recommending us to friends! Kind Regards, Laura Davies ...

“I am a new tenant of Whitegates West Derby Letting's ......”

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Jan 07,2013
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By: 'Michelle.'
Jan 07,2013
0 people found
this helpful
I am a new tenant of Whitegates West Derby Letting's in Liverpool and have recently received an excellent service from them throughout my recent house move into one of their rental properties just before Christmas (2012). I had viewed a property of their's previously that did ...
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“we decided to put my husbands family home up for ......”

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Dec 20,2012
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julie
By: 'astin'
Dec 20,2012
0 people found
this helpful
we decided to put my husbands family home up for sale and we decided to get as many agents as possible "by advise" They came along all day and for some reason "julie" had a honesty about her, all other agents slagged off the other ...
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By: Julie Crowley
Dec 21, 2012
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Thankyou Diane, that is very kind. I really take valuing a persons home very seriously, as I should. The honesty factor is therefore very important to me. Thanks for taking the time. Take care. ...

“Fantastic service from Sandra and Laura. Not only did Sandra ......”

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Dec 18,2012
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By: 'Anne'
Dec 18,2012
0 people found
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Fantastic service from Sandra and Laura. Not only did Sandra find us tenants but had them referenced, credit checked and moved in within two weeks. Both Sandra and Laura were very pleasant, helpful and professional throughout. Sandra also helped in completing all the paperwork, dealt ...
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By: san
Dec 19, 2012
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Hi Anne Thank you very much for taking the time to complete a review on our services. Look forward to assiting you in any further buisness Best Wishers Sandra ...

“Kevin was very helpful and supportive particularly in liasing with ......”

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Dec 07,2012
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By: 'Teresa'
Dec 07,2012
1 people found
this helpful
Kevin was very helpful and supportive particularly in liasing with the buyers' solicitor. Any request to find out information was dealt with instantly. Would definitely reccomend....
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“the staff have always been courteous, helpful and professional. when ......”

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Dec 07,2012
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By: 'frank'
Dec 07,2012
0 people found
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the staff have always been courteous, helpful and professional. when a prooblem arises they deal with it and sort it out in a cost effective manner...
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By: San
Dec 14, 2012
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Frank Many thanks for taking time to complete a review on our service to you Regards Sandra & Laura ...

“Sandra has a professional attitude to all things she deal ......”

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Dec 03,2012
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By: 'Wieslaw'
Dec 03,2012
0 people found
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Sandra has a professional attitude to all things she deal with. All issues are always sorted out in the best way she can. If we have any problems regarding the property we rent with my wife, she always helps us without delay. She is very ...
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By: San
Dec 03, 2012
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Wieslaw I would like to thank you for taking the time to complete a vey complementary review of the service you have received from myself and my team Regards Sandra Davies ...

“I receive great service from Whitegates who look after my ......”

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Nov 26,2012
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By: 'Dave'
Nov 26,2012
0 people found
this helpful
I receive great service from Whitegates who look after my portfolio, they offer good clear lines of communication and regular and prompt payments. I would not hesitate to recccomend and I am looking to grow our relationship in the future....
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By: San
Nov 27, 2012
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Dave many thanks for the time you have taken in completing the review of our services it is appreciated by myself and Laura ...

“I found everyone at the Whitegates office to be very ......”

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Nov 22,2012
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By: 'Stephen'
Nov 22,2012
0 people found
this helpful
I found everyone at the Whitegates office to be very friendly, helpful and professional. Since moving into the property Laura and Sandra have both communicated with us various times to ensure everything was going well. We are very happy in our new house thanks to ...
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By: San
Nov 27, 2012
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Stephen we are glad you are happy in new your home it has been a pleasure in assisting you. we appreciate the time you have taken in completing the review. ...

“A friendly and excellent service by Sandra, Laura and the ......”

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Nov 20,2012
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By: 'Sue'
Nov 20,2012
0 people found
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A friendly and excellent service by Sandra, Laura and the rest of the team at Whitegates West Derby. They found the right tenant quickly and deal with any queries in an efficient manner. I would recommend Whitegates West Derby....
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By: Laura Davies
Nov 20, 2012
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Sue, Thank you for taking the time to complete our review. It is appreciated, myself and Sandra are always happy to help. Regards ...

“Being currently non-resident in the UK, I have had to ......”

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Nov 18,2012
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By: 'Terry'
Nov 18,2012
0 people found
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Being currently non-resident in the UK, I have had to rely heavily on the staff at Whitegates to make arrangements on my behalf, I can honestly say that they have not let me down. This has included arranging access for the installation of new windows ...
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By: Laura Daviess
Nov 19, 2012
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Terry, Thanks for your review & Thank you for returning your property to whitegates West Derby and giving us the opportunity to manage the property whilst you are overseas. Regards ...

“I have been using the letting agency to manage my ......”

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Nov 17,2012
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By: 'Eton'
Nov 17,2012
1 people found
this helpful
I have been using the letting agency to manage my houses for a number of years. The agency staff are very helpful and always give prompt responses to any issues raised. I am happy to recommend the agency to any landlord....
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By: Laura Davies
Nov 17, 2012
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Hi, Many thanks for your 5 star review! Regards Laura Davies ...

“Whightegates was recommended by one of my friends three years ......”

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Nov 17,2012
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By: 'Hani'
Nov 17,2012
1 people found
this helpful
Whightegates was recommended by one of my friends three years ago when I was looking for a property, since then I have not even thought of leaving them as a tenant but finish my study to get back home . Beautiful and desired property, very nice ...
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By: Laura Davies
Nov 17, 2012
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Hani, Thank you very much for your feedback which has have been passed onto Sandra and Bernie,As always we are extremely happy to help and we are available for you anytime with any questions, queries or concerns you may have. Thanks Again! Laura Davies ...

“I have been using whitegates in West Derby for many ......”

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Nov 17,2012
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By: 'Jmk'
Nov 17,2012
1 people found
this helpful
I have been using whitegates in West Derby for many years with different properties.I have always found the staff to be very professional in their manner yet friendly especially Sandra and Laura in lettings.I am always given updates about my property and they ...
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By: Laura Davies
Nov 17, 2012
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Thank you for your kind words and your continued business over the years. We are so glad we have provided a good & professional service for you and made it stress free! Kind Regards Laura Davies ...

“Acted on my behalf in a progessional and complete way. ......”

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Nov 16,2012
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By: 'A.,'
Nov 16,2012
1 people found
this helpful
Acted on my behalf in a progessional and complete way. Had replaced or repaired items which failed in the house, pleasing both myself and the tenant. Helped to have completed wall insulation installation. Helped to arrange a front door replaced with modern insulated door. Managed ...
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By: Laura Davies
Nov 16, 2012
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Mrs Thebeau, Thank you very much for your kind words and taking the time to complete a review of the service you have received from whitegates west derby, we really do appreciate it. Regards, Sandra & Laura ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Whitegates Estate Agents, Liverpool L12 7JB



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