“We cannot comment on the agent as a whole but ......”
1 Star Review
Mar 13,2015
By:
'JH'
Mar 13,2015
Services: Sales (Prospective customer)
Sold price: £750000
Would you recommend?: No
Postcode: CF71
Sales (Prospective customer)
Sold price: £750000
Postcode: CF71
4
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We cannot comment on the agent as a whole but we had dealings with Robin Jones. We were interested in purchasing and agricultural property and to be honest we have never met such an arrogant or ignorant person involved with dealing with the public. Robin ...
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What agent could do to change your mind?
There was nothing they could do to change our mind. Robin Jones rarely answer the telephone as I'm sure he felt he was too important to deal with the public and in fact I'm sure he actually thought he was doing you a favour by giving you his permission to purchase a property!
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“I would not use this agent for letting or selling ......”
1 Star Review
Feb 23,2015
By:
'Eastgate'
Feb 23,2015
Services: Lettings (as a Landlord)
Rent PCM: £900
Would you recommend?: No
Postcode: CF71
Lettings (as a Landlord)
Rent PCM: £900
Postcode: CF71
4
people found
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I would not use this agent for letting or selling my house. They are all too full of promises but fail to carry out a professional job....
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What agent could do to change your mind?
The agent did not carry out regular inspections of the house as agreed. The tenants had pets which had bern disallowed. The carpets were stinking of cat wee. The door frames had been scratched. The young inexperienced lady I dealt with did not have a clue ! The man in charge had plenty of charm but did not solve the issues.
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“Watts and Morgan were looking after the house we are ......”
1 Star Review
Oct 22,2014
By:
'girlattherockshow'
Oct 22,2014
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: CF71
Lettings (as a Tenant)
Postcode: CF71
5
people found
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Watts and Morgan were looking after the house we are living in when we first moved in, but our landlady has since stopped using them.
The house and garden were left in such a state of disrepair/neglect, and our landlady had no idea (she ...
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What agent could do to change your mind?
- Conduct thorough inspections during the tenancy - not just of the house, but of the garden and out-buildings too.
- Acknowledge when they have made mistakes and try to rectify said mistakes.
- Keep the landlord/landlady informed about maintenance issues at the property.
- Improve their customer service generally.
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